Total 3 job vacancies by Ikano-Retail

Your assignment

• Know and understand the customers’ shopping behaviour, retail trends & life at home and use this knowledge to provide the relevant solutions for our customers

• Ensure that sales and profitability is secured through sales steering and range efficiency to maximise growth

• Know the key barriers and facilitate an easy buying process for my customers.

• Provide feedback to secure commercial opportunities in a multi-channel environment and work actively to help sell in all channels

• Ensure that area of responsibility is in excellent shape as new, fully stocked and that a high level of merchandising basics is always in place.

• Take responsibility to achieve the goals set for my area of responsibility

• Contribute towards improving the customer experience in the store and maintain a high level of service standard with a “First time right” mindset

• Conduct/Support product knowledge trainings for co-workers related to a product range.

• Ensure Balance operational excellence in daily operations to enhance the easy buying experience in line with commercial review requirements

• Support a customer-friendly and efficient execution of the payments, exchange & returns and click and collect process.

Your assignment

• To know and understand the customers’ shopping behaviour, retail trends & life at home and use this knowledge to provide the relevant solutions for our customers;
• To ensure that sales and profitability is secured through sales steering and range efficiency to maximise growth;
• To know the importance and actively work with replenishment proposal- securing the right parameters to ensure product availability ;
• To ensure that my area of responsibility is in excellent shape as new, fully stocked and that a high level of merchandising basics is always in place;
• To contribute towards improving the customer experience in the store and maintain a high level of service standard with a “First time right” mindset;
• To support a customer-friendly and efficient execution of the payments, exchange & returns and click and collect process.

About the job

Reporting to the Interior Design Manager, you will support the Communication & Interior Design (Com&In) Department in creating inspiring store solutions for an easy and convenient shopping experience and providing effective range presentation and store communication within the Store to inspire our visitors based on local consumers demographic and needs.

Your assignment

• Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes and sales support areas that reflect the IKEA identity.
• Actively contribute in the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way.
• Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations and price levels to create a good tempo with distinct visual impressions.
• Stay up to date and knowledgeable about home furnishing, retailing and trends in order to contribute in workshops to generate creative ideas.
• Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&In team and other functions.