Front Desk Executive for International Chain Gym
Full-time
Senior Executive
3 weeks ago
Overview: As a Front Desk Executive, you will be the first point of contact for our gym members. Your role is crucial in providing exceptional custome..
Overview: As a Front Desk Executive, you will be the first point of contact for our gym members. Your role is crucial in providing exceptional customer service, ensuring a positive and welcoming environment for all.
Responsibilities:
Member Services:
- Greet members warmly and professionally.
- Assist members with inquiries, concerns, and membership-related issues.
- Process membership sign-ups, renewals, and cancellations.
- Collect membership fees and other payments.
- Answer phone calls promptly and courteously.
- Provide information about gym facilities, classes, and events.
Facility Management:
- Maintain a clean and organized front desk area.
- Monitor gym occupancy and enforce gym policies.
- Assist with facility maintenance tasks as needed.
- Stock supplies and merchandise.
Administrative Tasks:
- Data entry and record-keeping.
- Prepare reports and other administrative documents.
- Manage appointment scheduling and class registrations.
Qualifications:
- Excellent customer service skills
- Strong interpersonal and communication skills
- Basic computer skills
- Ability to multitask and prioritize tasks
- Positive and outgoing personality
- Previous experience in a customer service or fitness industry is preferred, but not required
Benefits:
- Competitive salary
- Medical Insurance
- Free gym membership
If you are passionate about fitness and enjoy working with people, we encourage you to apply.
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