Front Desk Officer (Service Center) / Up to $3800 / East (PLQ) / Contract
Contract: 12 months
Work Location: PLQ
Working hours: Mon - Fri, 9am - 6pm
Responsibilities
Manage walk-in policyholders’ and Financial Representatives’ queries/ requests on policy related matters
Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time
Assess and manage appeals, feedbacks and m...