Jobscope:
Handle sales orders, customer and client enquiries/complaints.
Provide high service levels to the respective customers and clients.
Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
Receive and handle inbound customer orders, queries and complaints (via hotline). Document and rec...
Responsibilities:
Respond to patient / general public phone call queries
Respond according to SOP
Liaise with Healthcare Professionals
Redirect calls to relevant personnels / departments as needed
Attend to emergency calls effectively and follow SOP as trained
Any admin duties as assigned
Requirements:
Min Nitec or Diploma in any f...