Total 6 call center job vacancies in Art / Design / Entertainment category in d21 upper bukit timah clementi park ulu pandan

Contract: 12 months

Work Location: PLQ

Working hours: Mon - Fri, 9am - 6pm

Responsibilities

• Manage walk-in policyholders’ and Financial Representatives’ queries/ requests on policy related matters
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management practices;
• Other ad hoc duties to ensure smooth functioning of various touchpoints such as assisting the Digital Communication department and the Call Centre.
• May be rotated among different Service Centres
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Requirements

• Diploma or Degree or Professional Insurance Qualification.
• Good written, verbal communication and interpersonal skills.
• Proficient in MS Office application.
• Positive and able to multi task.
• A team player with good interpersonal skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Salt is looking to hire a Delivery Design Manager for a global tech client on a yearly renewable contract role. The Design Delivery Principal is responsible for design decisions related to a portfolio of datacenter projects which can include: new construction, phased expansion, retrofits and upgrades, acquisition conversions, mechanical and electrical equipment selections, and standards upgrades in either a specific region or globally.

Responsibilities:

• Owns and leads a design process, interacting with Architectural, Mechanical and Electrical Partners (MEPs), and other design partners to deliver a portfolio of world class datacenters with a strong focus on technical excellence, mission critical resilience and cost management
• Obtains site-specific conditions, utility and infrastructure design, costs and availability of utilities, liaison with planning authorities and local logistics including site logistics during construction and phasing
• Conducts the master planning of expansion portfolio using global design standards and templates; incorporating regional information to apply these to the inception of projects
• Maintains interpersonal relationships with internal technical staff, external design consulting partners, construction management, commercial management, and regional P&L holders to ensure appropriate stakeholder exposure
• Indirectly manages experienced electrical and mechanical engineering staff in the Independent Technical Review and Innovation & Development teams to deliver a portfolio of world-class datacentre designs on time and to budget

Qualification:

• 15+ years’ experience in a Design MEP Firm or in the design team of a Mission Critical Building operator or subcontractor, OR 15+ years’ experience as an Architectural lead in a Mission Critical Architectural Design Practice preferred.
• MSc in Electrical or Mechanical Engineering OR MSc in Architecture is preferred, BSc acceptable or extensive and demonstrable experience in role, Architects to hold RA or AIA
• PE/Chartership desirable but not essential
• Experienced in Project and Stakeholder Management.
• Ability to travel 15-20% of the time, mainly to Thailand and Indonesia.

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected] alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

Position: Telemarketer

Location: Ubi
Working days and hours: 5 Days 930am - 530pm
Salary: $1,800 (after probation will have commission , gross up to $4,000)

Job Scope:

• Make calls to business owners and directors

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Minimum Diploma or higher
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Roles & Responsibilities

• Provide case work, counselling and trauma-focused therapy
• Provide home based counselling
• Support clients through full spectrum of case management, including regular follow-up and communication
• Complete assessments and reports and any other administrative requirements related to case management
• Lead team and developing trauma-related programmes
• Build good rapport with relevant stakeholders and external agencies in order to mobilise resources to meet client’s needs
• Provide supervision for social worker
• Oversee and participate in internal research

Requirements

• Degree or graduate diploma in social work or equivalent
• Minimum 5 years experience in the social service sector
• Relevant work experience will be considered
• At least 2 years of experience providing clinical supervision
• Familiar with parenting / family issues and care of children with social issues
• Trauma-informed and knowledge of attachment issues will be an advantage
• Good report writing skills
• Bilingual, with good communication and interpersonal skills
• Able to multi-task and open to learning
• Responsible, resilient, self-motivated and a team player
• Able to work during weekends and evenings, when required

Other Information

• Location of workplace: Jurong West
• Attractive annual remuneration comprising of fixed and variable bonuses

Purpose of Position:

User Experience designers will create and design the next-generation of ASUS computing experience. Designer will support the team from concept through completion in whole UX process- experts in making strategic design and user-experience decisions to facilitate the company’s product vision. This includes researching, wire framing and prototyping user experiences for digital and hardware products.

Areas of Focus:

• New Innovation
• Development/Direction
• Design Proposal

The Responsibilities:

• Involve in full UX development: Direction, wireframes, information architecture, storyboards, user scenarios and prototypes.
• Co-work together with Researcher & Industrial Designers to create the Design strategy and manage the UX vision from concept to end products.
• Capable to collaborate with multi-functional teams with Singapore, Taipei & Shanghai.
• Co- work with Multi-function teams; translate research data into concise powerful design solutions.
• Utilizing user-centered design approach, rapidly and intelligently test and iterate designs for the solution

Area of Specialization:

• Ability in UX design creating wireframes, information architecture, storyboards, user scenarios and basic coding prototypes

The Requirement:

• Proven work experience as a User experience designer or similar role and/or from relevant industry prefered.
• Independence in applying professional expertise
• Innovative & Creative driven individual
• Basic knowledge of concept and procedure