Unlocking Digital Transformation Opportunities

We're on the hunt for a seasoned pre-sales expert to spearhead our customer solutions efforts.

As a Digital Transformation / Customer Solutions Lead, you'll collaborate with our Account Managers to craft tailored solutions for large enterprise clients, driving revenue growth and achieving Total Contract Value (TCV) targets.

Key Accountabilities:

1. Solution Design: Partner with Account Managers to understand customer pain points, design proposals, and close deals.
2. Strategic Engagement: Develop and execute engagement strategies to address customer challenges and showcase our expertise.
3. Cloud & Data Solutions: Architect Cloud & Data solutions that meet clients' business and technical requirements.
4. Business Development: Identify new business opportunities and promote our Software Cloud, Data, and Digital Consultancy services to prospective clients.
5. RFP Management: Lead complex RFP proposals, collaborating with cross-functional teams to deliver winning responses.
6. Knowledge Sharing: Deliver training sessions on our Digital Transformation portfolio to local Account Managers and Pre-Sales teams.
7. CRM Management: Maintain accurate records of customer interactions, opportunities, and actions in our CRM system.

Ideal Candidate Profile:

1. Pre-Sales Expertise: 10+ years of experience in pre-sales roles within the technology sector.
2. Technical Acumen: Strong knowledge of Cloud, Data, and Digital Transformation, with the ability to quickly adapt to new technologies.
3. Executive Presence: Proven experience interacting with C-level executives, articulating value propositions, and driving business growth.
4. Collaborative Mindset: Excellent problem-solving, listening, and presentation skills, with the ability to work collaboratively with internal stakeholders and clients.
5. Certifications: Cloud and data platform certifications (e.g., AWS, Azure, GCP) are highly desirable.

What We Offer:

• A dynamic and supportive work environment that fosters growth and innovation.
• Opportunities to work with large enterprise clients and drive revenue growth.
• A competitive compensation and benefits package.
• Professional development and growth opportunities to help you achieve your career goals.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

PEOPLE SOLUTIONS ADVISOR I
ASIA PACIFIC & PEOPLE SOLUTIONS SERVICES

At NIKE, experience matters. Here’s an opportunity to join the front lines of HR. To be a trusted advisor to teammates operating across the Asia Pacific on all things HR. To deliver an outstanding service experience to all that seek our support. To go beyond simply answering questions and ensure our teammates enhance their NIKE employee experience and benefits. To be the latest Athlete* to join the ranks of People Solutions Services.

WHO YOU WILL WORK WITH

You will report to People Solutions Service Manager based in Singapore. You will be working with a diverse work population that spans across Asia Pacific, partnering regularly with People Solutions experts that help with the heavy lifting of complicated cases. We will have you create a partnership with our operations, and consultant teams as well as coordinating with HR leadership on new initiatives and projects that enhance the employee experience in our service delivery.

WHO WE ARE LOOKING FOR

Your success will be measured on your ability to deliver on the following responsibilities. As a People Solutions Advisor I, the ideal candidate is expected to operate autonomously to apply sound judgment and critical thinking to solve problems Identify root cause solution of contact by asking probing questions in order to understand the issue; analyze, research, and interpret policy while engaging appropriate functional teams to respond to employee inquiries. We would like you to be comfortable operating in a fast paced, employee focused environment requiring you to multitask and deliver premium service in a timely manner. There will be an emphasis on elevating customer service to the highest level by responding to employees needs with the discipline to adhere to confidentiality, policy & compliance rules.

Overall, we're looking for someone interested in working with a fun, encouraging, and collaborative team in a service center environment!

• Bachelor’s degree in Human Resource Management or a related field or a combination of relevant experience, education, and training
• 2-3 years of HR experience, demonstrating knowledge of HR management. Knowledge of theories, practices, policies and procedures in HR a plus
• Proficient in Korean, Japanese and English languages are essential to support our employees in Korea, Japan and other countries in APAC
• Experience in a service center environment and providing customer service via multiple contact channels (phone, email, live chat) highly desirable
• Strong verbal and written customer service skills critical, with an emphasis on soft skills, customer- focused resolution as well as strong multi-tasking and organizational skills
• Must demonstrate initiative and the ability to work independently within a diverse team environment
• Knowledge and understanding of HR systems and platforms preferred (Workday, ServiceNow, Kronos/TimeTrack, Cisco/Telephony)

WHAT YOU WILL WORK ON

This role is the front door to HR services at Nike. The primary responsibility will be providing seamless HR support to NIKE employees through the resolution of inquiries and transactions by researching issues and resolution options using effective written and verbal communication skills across multiple channels including phone, email, and chat.

• Apply resources effectively, including multiple systems and support tools, to ensure accurate and timely responses to employee inquiries, documenting contact concerns and feedback in a case management system.
• Drive innovation in process and delivery of our services is paramount for success in this role.
• Provide seamless HR support to Nike Teammates and Managers through the resolution of inquiries and transactions
• Research HR related issues for employees including payroll, HR policy, and rewards related issues.
• Maintain quality service support, planning training activities
• Escalate complex inquires within People Solutions as needed, responding to support needs via phone, chat and electronic tickets

Position Title: Creative Sales Executive

Location: Pasir Panjang

Salary Range: $2,500 - $3,000 per month

Job Type: Full-time

Reports To: Sales Director

Job Overview:

The Sales Executive is responsible for researching, writing, and assisting in the preparation and submission of proposals. This role requires a strategic thinker with excellent research and writing skills to support the sales team in securing new business opportunities.

Key Responsibilities:

• Research: Conduct thorough research on potential clients, market trends, andindustry developments to support proposal development.

• Proposal Writing: Draft, review, and finalize proposals, ensuring they are tailored to client needs and meet submission deadlines.

• Collaboration: Work closely with the sales team, marketing, and other departments to gather necessary information and insights for proposals.

• Assist in Submission: Coordinate the proposal submission process, including formatting, proofreading, and ensuring all required documents are included.

• Client Interaction: Engage with potential clients to understand their needs and provide relevant information about our services.

• Data Management: Maintain accurate records of proposals, submissions, and client interactions in the CRM system.

• Follow-up: Monitor the status of submitted proposals and follow up with clients as needed to secure feedback and potential business.

Qualifications:

• Education: Bachelor’s degree or diploma in Business, Marketing, Communications, or a related field.

• Experience: Minimum of 1-2 years of experience in sales, proposal writing, or a related role.

• Skills:

o Strong research and analytical skills.

o Excellent writing and editing abilities.

o Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

o Strong attention to detail and organizational skills.

o Ability to work under tight deadlines and manage multiple projects simultaneously.

o Effective communication and interpersonal skills.

Key Competencies:

• Strategic Thinking: Ability to think strategically about client needs and how to meet them through tailored proposals.

• Team Collaboration: Work effectively within a team and with cross-functional departments to achieve goals.

• Problem Solving: Identify issues and develop creative solutions to enhance proposal quality and success rates.

• Client Focus: Understand and anticipate client needs, providing excellent service and support.

Sproud is a LearnTech company that focuses on producing objective-driven learning content for effective and sustained outcomes.

https://vimeo.com/943187384

https://vimeo.com/943173280

Job Responsibilities:

• End-to-end System & Solution Design and Review ofPartners'Solution in Presales and Project Implementation

• Lead a team of engineers to revamp the membership management system for a clients in Singapore. The system serves concurrent users at peak time (using Micro Services Architecture, ASP.Net Core, EntityFramework Core, Azure Cache for Redis, Azure Service Bus, Azure Kubernetes Service, Azure Application Gateway, Azure API Management, ReactJS).

• Lead a team of engineers to migrate client’s SharePoint environment from on-premises to Azure IaaS and upgrade SharePoint version.

• Lead a team of engineers to implement a Supplier Management System for a global ship management company (using Microsoft Power Platform).

•Lead a team of engineers to design and implement a Learning Management System for local bank (using SharePoint Online, SharePoint Framework, ReactJS).

•Design and implement a smart feedback system for a client in utilities sector (using K2 Workflow, K2 Smartform, Azure ML, Power BI).

•Provide managed services for client’s environments on Azure and AWS.

• Work with sales team to provide presales support:

•Prepare technical proposal.

•Take part in solution presentation and demonstration to client.

•Design and implement proof-of-concept.

Requirements:

• More than 8 years of Enterprise System Implementation, involve as Technical Lead or Solution Architect

JOB DESCRIPTION

· Participate in training sessions, workshops, and on-the-job learning experiences to acquire knowledge and skills in business advisory services

· Learn about industry trends, market analysis techniques, and business development strategies

· Assist in conducting financial analysis and performance evaluations for client businesses

· Learn to interpret financial statements, assess profitability, and identify areas for improvement

· Assist in preparing financial forecasts, budgets, and cash flow projections

· Support business advisors in developing strategic plans and growth strategies for client organizations

· Learn to conduct market research, identify competitive advantages, and evaluate business opportunities

· Assist in drafting business plans and presenting recommendations to clients

· Shadow experienced business advisors in client meetings and interactions

· Learn to build and maintain positive relationships with clients, providing personalized advice and support

· Assist in addressing client inquiries, concerns, and requests in a timely and professional manner

· Assist in coordinating and managing projects related to business advisory services

· Support business advisors in project planning, execution, and evaluation

JOB REQUIREMENTS

· Diploma and above

· Strong interest in business advisory services, consulting, or entrepreneurship

· Excellent analytical and problem-solving skills

· Strong communication and interpersonal skills

EA Reg. Number: R21100629

EA License Number: 22C1278

JOB DESCRIPTION

· Participate in training sessions, workshops, and on-the-job learning experiences to acquire knowledge and skills in business advisory services

· Learn about industry trends, market analysis techniques, and business development strategies

· Assist in conducting financial analysis and performance evaluations for client businesses

· Learn to interpret financial statements, assess profitability, and identify areas for improvement

· Assist in preparing financial forecasts, budgets, and cash flow projections

· Support business advisors in developing strategic plans and growth strategies for client organizations

· Learn to conduct market research, identify competitive advantages, and evaluate business opportunities

· Assist in drafting business plans and presenting recommendations to clients

· Shadow experienced business advisors in client meetings and interactions

· Learn to build and maintain positive relationships with clients, providing personalized advice and support

· Assist in addressing client inquiries, concerns, and requests in a timely and professional manner

· Assist in coordinating and managing projects related to business advisory services

· Support business advisors in project planning, execution, and evaluation

JOB REQUIREMENTS

· Diploma and above

· Strong interest in business advisory services, consulting, or entrepreneurship

· Excellent analytical and problem-solving skills

· Strong communication and interpersonal skills

EA Reg. Number: R21100629

EA License Number: 22C1278

Responsibilities:

1. Develop and maintain sales channels and customer relationships.
2. Execute sales plans to achieve sales targets and continuously increase market share.
3. Communicate and negotiate with channel partners, sign contracts, and track project execution.
4. Continuously monitor market dynamics and competitor activities to provide effective market feedback and suggestions.
5. Assist customers in resolving post-sales issues to ensure customer satisfaction and loyalty.

Requirements:

1. Minimum 2 years of work experience, preferably in the field of gaming peripherals or semiconductor manufacturer's automation equipment.
2. Excellent communication and negotiation skills to establish good relationships with clients of all levels.
3. Strong team spirit to work effectively under pressure and achieve sales targets.
4. Bilingual proficiency in English and Mandarin Chinese is a plus.
5. Enthusiasm and drive for sales work.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.