Total 1,052 contract manager job vacancies in Construction / Property category in Singapore

• The Property Manager formulates plans to improve the operations of facilities.
• He/She ensures consistency of service standards and evaluates the services provided by third party service deliverers against contractual terms.
• He/She cascades organisational Workplace Safety and Health (WSH) practices and outlines sustainability guidelines according to the organisation's green building strategies.
• He/She reviews tender specifications, evaluates the quotations from external agencies and develops maintenance contracts.
• He/She will be responsible for reviewing the budget plans for the approval by the senior management.
• He/She is well-aware of trends in the sector and able to analyse the viability of proposed improvement initiatives.
• He/She possesses business acumen and is innovative and strategic.

Qualification and skills

· At least Bachelor's Degree, Post Graduate Diploma, Professional Degree

· Excellent time management skills and ability to multi-task

· Positive working attitude and a sense of responsibility

· Excellent verbal and written communication skills,

· Ability to work independently and be self-motivated.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Job Responsibilities

· Assist Outlet Manager in ensuring daily opening and closing duties in the outlet are properly executed

· Maintain high productivity, quality, and customer service standards

· Respond efficiently and accurately to customer feedback

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Responsible for employee's performance and discipline

· Responsible for achieving target sales and profit levels

· Liaise with Central Kitchen and external suppliers for ordering

· Manage stock levels of beverage and other related utensils and cutleries

· Backend duties: Sales report, stock takes, scheduling etc

· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

of the restaurant

· Handle any other duties assigned by Outlet Manager

Job Requirements

· Minimum GCE O-Level or ITE qualifications

· Minimum 2 years managerial experience in F&B or relevant experience

· Positive attitude with ability to influence and lead a team

· With F&B experience is an asset but not essential

· Pleasant and cheerful personality, energetic and team player

· Provide friendly and professional service to customers

· Able to multi-task, adapt to fast paced environment and work under pressure

· Able to perform split shift and work on weekends and public holidays

· Possess WSQ Food & Hygiene Certificate

Carry out day-to-day site operations and supervise construction workers.

Carry out inspection as well as resolving and monitoring rectification works.

Assist and support Engineers in carrying out works as assigned.

Supervise the construction of works and incorporation of materials and ensure that they are carried out in accordance with the Project Plan.

Assist the Engineers in ensuring that the works are carried out to schedule and in accordance to relevant regulations.

Ensure company’s safety rules are observed and obeyed.

Cooperating and communicating effectively with project manager and other project participants to provide assistance and technical support Performing overall quality control of the work (schedule, plans, personnel’s performance) and reporting regularly on project status.

Any ad hoc duty will be assigned.

Job Responsibilities

· Assist Outlet Manager in ensuring daily opening and closing duties in the outlet are properly executed

· Overseeing outlet operations and maintaining its operational smoothness

· Maintain high productivity, quality, and customer service standards

· Respond efficiently and accurately to customer feedback

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Responsible for employee's performance and discipline

· Responsible for achieving target sales and profit levels

· Liaise with Central Kitchen and external suppliers for ordering

· Manage stock levels of beverage and other related utensils and cutleries

· Backend duties: Sales report, stock takes, scheduling etc

· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

of the restaurant

· Handle any other duties assigned by Outlet Manager

Job Requirements

· Minimum GCE O-Level or ITE qualifications

· Minimum 2 years managerial experience in F&B or relevant experience

· Positive attitude with ability to influence and lead a team

· With F&B experience is an asset but not essential

· Pleasant and cheerful personality, energetic and team player

· Provide friendly and professional service to customers

· Able to multi-task, adapt to fast paced environment and work under pressure

· Able to perform split shift and work on weekends and public holidays

· Possess WSQ Food & Hygiene Certificate

• Responsible for all the cost estimates for tender projects.
• Participate in value engineering and determining the price of the service.
• Monitor any major contractual status, arise after discussion with project sites.
• Review and ensure timely and accurate payment response are certified to the subcontractor’s monthly claims.

Requirements:

• Degree in Quantity Surveying, Electrical/Mechanical Engineering or equivalent
• At least 8 years in Mechanical and Electrical/General Construction/Civil
• Construction experience.
• Proficient from pre-contract stage to post-contract stage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities

• Prepare and revise Method Statements for operational tasks and activities
• Allocate manpower and resources necessary for daily works
• Programme scheduling and Engineering Work Requests application to SMRT
• Prepare and submit relevant construction permits to authorities for approval
• Site survey during design stage and verification of plot area and measurements
• Manage delivery of office materials and containers
• Coordination with various contractors for supply and construction
• Plan equipment lists for replacement team by reviewing site survey data
• Check and prepare equipment for daily use by operational teams
• Plan and execute delivery of 3rd rails and associated components from Depot to Main Line utilizing a
• flat and well wagon with Locomotives
• Coordinate of interface activities between coring and delivery teams
• Maintain inventory of Plant, Tools & Equipment
• Coordinate activities for transportation of equipment/materials between (and within) depots and
• work sites
• Supervise sleeper/bearer replacement works with Site Superintendent including hand tamping
• ballast after each shift

Requirements:

• Min Degree in Civil Engineering
• Min of 5 years Site Construction management experience
• Railway/Trackwork project experience is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

To overseeing and maintenance of Group’s properties developments cum General Administration matters

Responsibilities

1. Liaise with property agents on sale/rental of property including viewing arrangement, review LOI/tenancy agreement from real estate agency

2. Ensure tenants comply with all rules/regulations

3. Co-ordinating with appointed building managing agent on proper management of the property

4. Arrange reinstatement/touch up repair works before handing over to new tenant

5. Manage tenants’ feedback

6. Keep track of tenancy record/rental payments

7. Oversee the planning and execution of new Building Project Compliance Management. Such as:

• Sourcing for architect, review their portfolio and compare quotation on professional fee as and when instructed by Management
• Co-ordinating with appointed contractor/architect on all building works, meeting deadline and compliance of Authority’s requirement
• Keep track of architect/consultant/contractor payment schedule

8. General office administration

9. Support any ad-hoc duties as and when required

Requirements

1. Min 2-4 years’ direct experience in managing properties/facility management

2. Good communication, interpersonal and organization skills

3. Ability to work with minimum supervision

4. Proficiency in Excel and Word

5. Candidate with less experience or qualifications will be considered for Assistant Manager role

• Overall Responsibility for all construction activities with respect to performance, procedure, and making recommendations to project managers for improvements and corrective actions.

• Manage Contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost.

• Interface and Coordinate with Engineering supporting construction activities.

• Assist in developing and implementing corporate construction policies that support project construction.

• Oversee the effective management of project activities to assure timely delivery and low wastage.

• Manage and lead a group of engineers

• Co-ordination with other departments on issues affecting project works.

• Liaise with government/Statutory Authorities, consultants, clients, suppliers etc

• Provide Timely Project Progress reporting to management and Attending Project Execution Meetings with other managers.

• Select, guide and develop a multicultural labour force & Management team with construction responsibilities to ensure that the organization achieves it business objectives and complies with all relevant regulations and laws.

• Ensuring Quality Assurance and ISO Standards are met on all construction related activities and ensure customer quality specifications are constantly met.

• Allocate Capital and Human Resources to maximize productivity.

• Other Ad-hoc Duties required to carry out

• Oversee the day-to-day site office administration works
• Communicate and work closely with customers, sub-contractors, 3rd Party service providers
• Liaise with internal and external suppliers for quotation, ordering & arranging of goods delivery
• Monitor the expiry of project Insurance, Performance Bonds and Warranty
• Involve in directly hired workers-related activities
• Handle workers’ dormitory-related duties
• In charge of basic IT support to the staff
• Work closely with the HR Department
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical & attentive mind with problem-solving skills
• Excellent organizational and multitasking abilities

about the company

An established bank with a strong mandate to increase presence in the APAC market has a new headcount to hire a Relationship Manager in the Real Estate sector.

about the job

• Source for new transactions from existing and new customers from Singapore and Australia
• Prepare credit applications and reviews, projecting cash flows for the sector
• Handling of loan documentation, monitoring of loan process (particularly construction facility) and KYC process
• Mentoring new joiners in the team

about the manager/team

Reporting to the Team Lead, you’ll be part of a dynamic team with good teamwork and working culture.

skills and experience required

• Bachelor degree with at least 5 years of relevant corporate banking experience in Real Estate sector/ Real Estate financing
• Strong in credit analysis, financial analysis and experienced with loan documentation

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

Job Description

• To be responsible for the various stages of full project deliveries covering requirements gathering and analysis, design, construction, delivery, integration, testing, commissioning and maintenance services.
• To map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule and risks are clearly defined and communicated to team members and customers.
• To establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions.
• To manage project budget and costs with the objective to maximize revenue and margin achievements.
• To establish a project execution plan and schedule for tracking of deliverables within the scheduled milestones.
• To build a high performance delivery team, comprising both onsite and offshore resources, and provide effective leadership to the team members
• To oversee the entire project delivery life-cycle within scope, schedule and budget.
• To maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting and resolution processes.
• Other duties as assigned.

Requirements

• Master Degree or Degree in Mechanical / Electrical / Environmental Engineering (Degree must be recognized by the Professional Engineers Board, Singapore).
• At least 8 years of relevant experience in construction industry preferably in large water or wastewater plant projects.
• Hands-on” attitude, meticulous and analytical with excellent problem solving skills.
• Professional project management certification (eg. PMP, CITPM, etc) is preferred.
• Team player with good interpersonal and communication skills.
• Able to work under pressure, resourceful and independent with good negotiation skills.
• Position will be based in Tuas Site

• Responsible for all the cost estimates for tender projects.
• Participate in value engineering and determining the price of the service.
• Monitor any major contractual status, arise after discussion with project sites.
• Review and ensure timely and accurate payment response are certified to the subcontractor’s monthly claims.

Requirements:

• Degree in Quantity Surveying, Electrical/Mechanical Engineering or equivalent
• At least 8 years in Mechanical and Electrical/General Construction/Civil
• Construction experience.
• Proficient from pre-contract stage to post-contract stage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Overview:

The role of the Construction Manager is primarily to ensure the successful project planning and execution. Experience in managing new construction and rehabilitation projects at terminals and refineries is required for this position. A good track record in the construction and repairs of above ground storage tanks is essential for this position. This person will serve as a liaison between Company and the Client by planning, directing and coordinating projects to ensure that objectives and milestones of projects are accomplished safely and within each given time frame and budget. The Construction Manager serves as the primary contact for all technical and construction matters.

Key Responsibilities:

• Plan, direct and coordinate construction activities including understanding Client’s requirements, technical specification and commercial reviews and bid development to include time frame, construction procedures, manning requirements and allotted available resources for each phase of the project.
• Estimate work and prepare proposals based on information extracted from the bid documents and site walks and bid clarification meetings.
• Manage job schedules, performance, and potential work scope issues that may arise.
• Responsible for ensuring project invoicing is completed in a timely fashion to achieve positive cash flow and that invoices are correct to minimize re‐invoicing or delayed payment.
• Identify and communicate work changes as they occur.
• Responsible for negotiating the cost (if any) of the change order with the Client, documenting the change and capturing the appropriate cost and revenue differentials.
• Coordinate and maintain constant communication between all stake holders of the projects.
• Coordinate engineering and shop fabrication and field installations; arrange all rental equipment and jobsite supply agreements; and secure and manage subcontract agreements.
• Responsible for execution of job close out procedure upon completion of the work, and delivery of job close out packages and reports to the Client in a timely manner.

Work Standards:

Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing projects.

Knowledge of above ground storage tank design and construction; and API 653 Certification are strongly preferred.

Remuneration:

Remuneration will commensurate with qualifications and experience.

Senior Quantity Surveyor Engineer | Assistant Manager (QS) – Electrical Engineer | Outram

Work Location: Outram Road (Near to Havelock Mrt)
Working Days: 5 Days (Mon-Fri)
Working Hours: 8.30am to 5.30pm
Salary range: $4500 - $5000

Job Description

• To handle and calculate the quantity and costing of the different tender assignment. Technical review on the supplier/contractor quotation or proposal and make sure that all requirements are complied.
• Familiar and able to understand general contracts and various documents.
• Able to provide budget cost or estimates as per instruction.
• Liaise with suppliers for their products and services presentation.
• Able to design and look for solution regarding any technical problems during tender.
• Able to communicate with other Departments in dealing with various documents and issues.
• Coordinate with the supplier/contractor regarding follow up on bills and quantities.
• To evaluate and check on market unit rates monthly /quarterly for material and labour cost.
• To handover all tender document and costing to project team once the tender is awarded.
• To attend site show round for those tender that we are interested.
• To reply tender clarification, preparation for tender interview and presentation.

Requirement

• Diploma or Degree in Electrical Engineering
• Work as Quantity Surveyor for at least 5 to 8 years’ experience
• Experience in an M&E sub-contractor environment will be preferred.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Overview:

The role of the Construction Manager is primarily to ensure the successful project planning and execution. Experience in managing new construction and rehabilitation projects at terminals and refineries is required for this position. A good track record in the construction and repairs of above ground storage tanks is essential for this position. This person will serve as a liaison between Company and the Client by planning, directing and coordinating projects to ensure that objectives and milestones of projects are accomplished safely and within each given time frame and budget. The Construction Manager serves as the primary contact for all technical and construction matters.

Key Responsibilities:

• Plan, direct and coordinate construction activities including understanding Client’s requirements, technical specification and commercial reviews and bid development to include time frame, construction procedures, manning requirements and allotted available resources for each phase of the project.
• Estimate work and prepare proposals based on information extracted from the bid documents and site walks and bid clarification meetings.
• Manage job schedules, performance, and potential work scope issues that may arise.
• Responsible for ensuring project invoicing is completed in a timely fashion to achieve positive cash flow and that invoices are correct to minimize re‐invoicing or delayed payment.
• Identify and communicate work changes as they occur.
• Responsible for negotiating the cost (if any) of the change order with the Client, documenting the change and capturing the appropriate cost and revenue differentials.
• Coordinate and maintain constant communication between all stake holders of the projects.
• Coordinate engineering and shop fabrication and field installations; arrange all rental equipment and jobsite supply agreements; and secure and manage subcontract agreements.
• Responsible for execution of job close out procedure upon completion of the work, and delivery of job close out packages and reports to the Client in a timely manner.

Work Standards:

Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing projects.

Knowledge of above ground storage tank design and construction; and API 653 Certification are strongly preferred.

Remuneration:

Remuneration will commensurate with qualifications and experience.

Overview:

The role of the Construction Manager is primarily to ensure the successful project planning and execution. Experience in managing new construction and rehabilitation projects at terminals and refineries is required for this position. A good track record in the construction and repairs of above ground storage tanks is essential for this position. This person will serve as a liaison between Company and the Client by planning, directing and coordinating projects to ensure that objectives and milestones of projects are accomplished safely and within each given time frame and budget. The Construction Manager serves as the primary contact for all technical and construction matters.

Key Responsibilities:

• Plan, direct and coordinate construction activities including understanding Client’s requirements, technical specification and commercial reviews and bid development to include time frame, construction procedures, manning requirements and allotted available resources for each phase of the project.
• Estimate work and prepare proposals based on information extracted from the bid documents and site walks and bid clarification meetings.
• Manage job schedules, performance, and potential work scope issues that may arise.
• Responsible for ensuring project invoicing is completed in a timely fashion to achieve positive cash flow and that invoices are correct to minimize re‐invoicing or delayed payment.
• Identify and communicate work changes as they occur.
• Responsible for negotiating the cost (if any) of the change order with the Client, documenting the change and capturing the appropriate cost and revenue differentials.
• Coordinate and maintain constant communication between all stake holders of the projects.
• Coordinate engineering and shop fabrication and field installations; arrange all rental equipment and jobsite supply agreements; and secure and manage subcontract agreements.
• Responsible for execution of job close out procedure upon completion of the work, and delivery of job close out packages and reports to the Client in a timely manner.

Work Standards:

Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing projects.

Knowledge of above ground storage tank design and construction; and API 653 Certification are strongly preferred.

Remuneration:

Remuneration will commensurate with qualifications and experience.

Working Hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work Duration: Till 31 August 2024 (Extendable till 30 September 2024)

Work Location: Clarke Quay/Novena (Work In Office)

• Conduct survey interviews via outbound calls (in the first 2 months) and field visits to collect timely and reliable data for national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• Only Singaporean
• Communications Skills | Microsoft Excel | Travel in Singapore to do surveys
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Residence Manager, Property Management (Hi-end Properties)

To ensure the efficient and smooth operation of all matters relating to maintenance and management of the properties.

Responsible for preserving the good condition of the infrastructure that they are safe and well maintained and functioning.

Responsibilities

· Fully responsible for the day-to-day operation of the building, ensuring all facilities are always fully operational.

· Schedule, coordinate and supervise all maintenance functions to the highest standard expected for the client and the subsidiary proprietors.

· Plan, co-ordinate and facilitate council meetings and Annual General meetings.

· Manage and supervise all maintenance and administrative staff assigned to the complex/building.

· Manage and review all vendor contracts, agreements and insurance 2 months before their expiry and recommend renewal or call for quotation/ tender

· Ensure all contract works/ routine servicing is carried out accordingly as specified in their contract’s agreement.

· Maintain continuous contact and communication with vendor contractors, clients and staff.

Requirements

· 5 years’ experience in managing condominium / building / complex

· Diploma/Degree in Estate Management, Facilities / Hospitality / Business preferably familiarity with BMSMA

· Strong communication and negotiation skills

· Exhibit organizational and leadership skills

· Well organize and able to optimize cost, space and equipment while working within the budgeted operational costs

· Able to handle pressure, multiple tasks, prioritize and manage time effectively

· Able to handle all levels of people with a customer service-oriented mindset

Interested candidates are invited to submit with a comprehensive resume including the current and expected salary.

We regret that only shortlisted candidates will be notified.

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea