Total 2 product specialist job vacancies in Construction / Property category in singapore south east

This is an 8-month contract role based in Singapore.

RESPONSIBILITIES

• Review and process incoming reports of alleged legal rights infringement during the APAC time zone. Key metrics include SLAs, quality, accuracy, and escalation rates;
• Proactively deliver insights from data and trends seen in the queues, and suggest improvements;
• Specifically, the scope of work includes:

1. Content review:Responsible for reviewing and analyzing user-submitted reports of intellectual property infringement on the social media Family of Apps. This may involve assessing the validity of the report, determining whether the content violates social media policies or applicable laws, and taking appropriate action such as removing the content or disabling the account.
2. Correspondence management: Manage correspondence with users who have submitted reports of intellectual property infringement, as well as with rights holders and their legal representatives. This may involve providing updates on the status of reports, requesting additional information, and communicating decisions regarding content removal or account disablement.
3. Data entry and record keeping: Responsible for accurately entering data into the systems and maintaining detailed records of all actions taken in relation to reports of intellectual property infringement. This may involve using specialized software or tools to track and manage reports, as well as generating reports and analytics as needed.
4. Policy and legal compliance: Stay up-to-date with relevant laws and regulations related to intellectual property, as well as the social media's internal policies and guidelines. They will be responsible for ensuring that all actions taken in relation to reports of intellectual property infringement are compliant with these requirements.
5. Training and development: Participate in ongoing training and development programs to improve their skills and knowledge in the area of intellectual property operations. This may involve attending workshops, webinars, or other training sessions, as well as completing online courses or certifications.

MINIMUM QUALIFICATIONS

• Bachelor's degree and/or masters or equivalent experience;
• 1+ years of professional experience, preferably with a background in trust & safety / risk management operations (previous legal or Intellectual property experience preferred);
• Strong critical thinking and creative problem solving skills;
• Passionate about helping people and maintaining user trust in social media platform;
• Interested in the intersection of legal guidance, policy and free speech on the Internet;
• Intellectually curious, self-motivated and scrappy;
• Excellent communication skills with strong attention to detail;
• Able to act independently across competing priorities and exercise impeccable judgment;
• Able to thrive in a constantly changing environment.

UEN: 199700895N

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role To assist and support Property Manager in asset management (landlord perspective), facilities management (tenant perspective) and project management (building improvement & office fit-out works) in all AIAS owned and leased properties. Asset Management Responsible for the daily operation of the building facilities/M&E equipment management and control of the common property as to provide proper, safe and functional environment for the benefit of all the occupants/ tenants Responsible to recommend/implement the installation/provision of additional building facilities/M&E equipment or improvements to the common area Responsible for the implementation of M&E plant/equipment maintenance program, including obtain and review quotations, recommendations of award, supervision of completed works and processing of payment to vendors Designated as Fire Safety Manager (FSM) to promote fire safety program and enforce fire safety regulations. Also act as Liaison Officer for security and safety issues of SSWG Cluster if needed Responsible for maintaining/updating of proper records/inventory of all building assets/equipment Facilities Management Responsible for the daily operation, supervision and maintenance of user department's facilities/equipment/assets including office layout planning, design and supervision of the works done by the service providers/contractors Responsible to handle/co-ordinate all user's requests/complaints on matters relating to maintenance, acquisition, transfer and disposal of office equipment/ furniture including administrative work to prepare capital expenditure budget, award, prepare purchase requisites, issue purchase orders, process payment and charge/ apportion/ bill to user department's operating expenses Responsible for the issuance and termination of security access cards or allocation of access codes to users/ agents Responsible for maintaining/updating of proper records/inventory of all user department's asset/equipment including stock check on company's fixed assets People Management Responsible for attending users/tenants request/feedback/complaints and take appropriate corrective remedial/rectification action Build and maintain good relationship with internal users (Staff & Agency Force) and 3rd party tenants Financial Management Manage building & CAPEX budget including preparation, monitoring and control of the budget Manage service fees including monthly advice on changes in rental, service charges and car park charges for AIA, 3rd party tenants Procurement & Vendor Management Responsible for procurement of all asset and facilities management related services contracts/goods, including preparation, review and negotiating contract documents Manage all service providers' performance and take appropriate actions Building Improvement & Office Fit-Out Works Manage building improvement, renovations and retrofitting works for the common area Manage fitting out works including budgeting, tendering, supervision and co-ordination between users, contractors and building consultants/authorities, and procurement of equipment/ furniture/ facilities within budget and timeframe. Requirements Minimum 2 years experience in property/facilities/project management or relevant Degree/Diploma in Built Environment, Engineering, Property/Facilities/ProjectManagement Preferably with Fire Safety Manager (FSM) & Project Management Certification Team player & Customers Oriented, Effective Communication Skills, Proactive & Forward looking, Able to work under pressure, Sense of Urgency & Attention to Detail Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.