Total 2 job vacancies by Acestes Pte. Ltd.

We are looking for a Finance & Corporate Service Executive to be responsible for the efficient and effective management of administrative and operational functions. This includes overseeing areas such as finance, human resources, facilities management, and compliance, ensuring the company operates smoothly and in accordance with all relevant regulations.

Key Responsibilities:

• Financial Management:Develop and manage the company’s annual budget.
  Monitor income and expenditure, ensuring financial stability. Prepare financial reports and statements for management and stakeholders. Oversee financial transactions and ensure compliance with accounting standards.
  
• Human Resources:Manage recruitment, onboarding, and training for all company staff. Oversee employee contracts, payroll, and benefits administration. Implement performance management systems and ensure employee development. Maintain accurate employee records and ensure compliance with labor laws.
  
• Facilities Management:Oversee the maintenance and upkeep of company facilities, including offices and any other relevant spaces.
  Manage contracts with suppliers and vendors for cleaning, maintenance, and other services. Ensure a safe and secure environment for all staff and visitors.
  
• Compliance:Ensure the company complies with all relevant laws and regulations, including those related to industry-specific requirements, finance, and employment. Develop and implement policies and procedures to maintain compliance. Stay abreast of regulatory changes and advise management on necessary actions.
  
• General Administration:Manage day-to-day administrative tasks, including correspondence, record-keeping, and scheduling. Provide support to management and other departments as required. Contribute to the overall efficiency and effectiveness of company operations.
  

Training available for candidates without relevant experience but comes with good working attitude and ethics.

We are seeking a detail-oriented and customer-focused Accounts and Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer accounts, providing exceptional service, and generating accurate invoices for the services and products consumed by our valued customers. This role requires a combination of strong interpersonal skills, financial acumen, and organizational abilities.

The key responsibilities of this role comprises of the following :

1. Customer Account Management:

• Build and maintain positive relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction through effective communication and problem resolution.

2. Invoice Generation:

• Generate accurate and timely invoices for services and products based on customer usage.
• Verify pricing, discounts, and applicable taxes before issuing invoices.
• Collaborate with sales and product teams to ensure accurate billing information.

3. Financial Record Keeping:

• Maintain accurate and up-to-date financial records related to customer accounts.
• Reconcile discrepancies in billing and resolve any issues promptly.
• Work closely with the finance team to ensure compliance with accounting standards.

4. Communication and Collaboration:

• Collaborate with cross-functional teams, including sales, marketing, and customer support, to enhance the overall customer experience.
• Communicate effectively with internal stakeholders to address customer needs and concerns.

5. Customer Service Excellence:

• Provide exceptional customer service by understanding customer requirements and ensuring prompt resolution of issues.
• Proactively identify opportunities to enhance the customer experience.