Process Support Engineer (Project Based)
9 months ago
Key Responsibilities
Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary ..
Key Responsibilities
- Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
- When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
- Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
- Knowledge of 2 or more processes on 1 or more technologies
Functional Knowledge
- Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities
Business Expertise
- Understands key business drivers; uses this understanding to accomplish own work
Leadership
- No supervisory responsibilities but provides informal guidance to new team members
Problem Solving
- Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents
Impact
- Impacts quality of own work and the work of others on the team; works within guidelines and policies
Interpersonal Skills
- Explains complex information to others in straightforward situations
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