Total 1 research assistant job vacancies in Customer Service category in Singapore

Work location: Marina Blvd/Sengkang Grand Mall

Workdays: 6 days per week

Working hours: 12 hours per day following the shopping mall operation hours

Monthly Salary: S$2,000 to 2,300

A reputable laundry/dry clean company is looking for a reliable and accountable customer service assistant (counter staff) to operate one of their outlets. You are responsible for the operation of the outlet.

Key Responsibilities:

1. Perform daily shop operations, including maintaining a tidy and clean shop environment during the opening and closing.
2. Respond to customer queries professionally and follow the job process stated in the Standard Operating Procedures (SOP).
3. Check all the receiving cleaning/dry cleaning items carefully and make necessary remarks.
4. Issue invoices, ensure all payments received are correct, and tally with POS.
5. Check customer’s receipts and prepare all wash/dry clean items accurately for the customer.
6. Input all customers’ details into the system to enable communication with customers as necessary.

Job Requirements:

1. Ability to read and write English and Chinese, as you must write the remarks correctly and communicate professionally with the team at the workshop and dynamic customers.
2. A minimum of 1 year relevant working experience or working in customer service is welcome to apply.
3. Available to work various shifts, including weekends.
4. Good interpersonal skills with a pleasant and confident way of greeting customers.
5. A friendly personality and meticulous working attitude.
6. Capability to work independently and pay attention to detail.
7. Willing to work/rotate between Marina Blvd and Sengkang Grand Mall.