Total 4 job vacancies by Avante Gym & Yoga Pte. Ltd.

Job Overview:The Customer Service Officer is responsible for providing exceptional support to customers through various channels, including phone, email, and chat. This role involves addressing customer inquiries, resolving issues, and ensuring a positive experience with the company’s services.

Key Responsibilities:

1. Customer Interaction:Respond to customer inquiries in a timely and professional manner.
   Provide accurate information regarding products, services, and policies.
   
2. Issue Resolution:Identify customer issues and provide effective solutions.
   Escalate complex problems to senior staff or relevant departments when necessary.
   
3. Record Keeping:Maintain accurate records of customer interactions and transactions.
   Update customer accounts with relevant information.
   
4. Feedback Collection:Gather customer feedback to improve service and products.
   Report common issues or trends to management.
   
5. Team Collaboration:Work closely with team members to ensure consistent service delivery.
   Participate in team meetings and training sessions to enhance skills.
   
6. Product Knowledge:Stay informed about company services and services to effectively assist customers.
   

Join our team as a Part-Time Customer Service Representative! We need someone friendly and detail-oriented to assist customers with inquiries. If you enjoy helping people and thrive in a dynamic gym & studio environment, we'd love to hear from you!

• Answer customer inquiries via phone, whatapps, email, or in-person.
• Resolve issues and ensure customer satisfaction.
• Stay informed about our class schedule and provide recommendations.
• Good communication and problem-solving skills.
• Basic computer skills.
• Flexible part-time hours, including evenings and weekends if needed.
• Preferably have knowledge of mindbody

Join our team as a Part-Time Customer Service Representative! We need someone friendly and detail-oriented to assist customers with inquiries. If you enjoy helping people and thrive in a dynamic gym & studio environment, we'd love to hear from you!

• Answer customer inquiries via phone, whatapps, email, or in-person.
• Resolve issues and ensure customer satisfaction.
• Stay informed about our class schedule and provide recommendations.
• Good communication and problem-solving skills.
• Basic computer skills.
• Flexible part-time hours, including evenings and weekends if needed.

Roles of customer service officer:

- Excellent communication skill

- Scheduling and appointment managment

- Phone etiquette

- Data entry and record keeping

- Conflict resolution

- Basic accounting

Assist in club tour of the Fitness Center and able to explain various fitness classes benefit

Knowledge of mindbody and social media marketing is a plus point.