Total 4 accounts officer job vacancies in Customer Service category in Singapore

Job Description:

• Perform administrative duties, such as data entry into the maintenance management system, handling emails, faxes, etc
• Received cases from FMMs and create case Notifications in ILMS
• Submit Daily Findings for different sites and retrieve notification report summary on both daily and weekly basis.
• Check and amend FSOR errors for HTX/NCS uploads.
• Assist FMMs from different sites in installing and updating required ILMS apps from Software Centre.
• Follow up with ITLOs from different sites on SOE or ILMS account creation from FMMs (when needed).
• Coordinating with HTX/NCS to resolve system issues pertaining to the existing iLMS Solution.
• Any other ad-hoc assignments assigned by the Management.

Job Requirements:

• Minimum GCE “O” Level or any ITE qualification with at least two years of relevant working experiences in any customer service industries and with data experience in SAP or excel.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Description:

• Responsible for providing excellent customer service and support through rendering assistance to callers by addressing their queries, feedback and requests
• Understands the information provided and advises the callers on appropriate actions to be taken in accordance with the established Standard Operating Procedures (SOP)
• Identifies and executes appropriate solutions to address customer queries, feedback and requests
• Coordinates and activates the relevant parties to ensure callers are assisted to meet the expected services standards
• Record the nature of calls, activations and assistances rendered in the Daily Occurrence/clients’ system
• Abide by safety and/or security standards in the workplace according to organisational Workplace Safety and Health (WSH) practices

Job Requirements:

• At least GCE ‘O’ Levels or equivalent
• 2 years of working experience in the customer service or Control Centre roles is preferred
• Excellent customer service and communication skills
• Proficient in Microsoft Office tools (Excel and Word)
• Advantageous if applicant holds a valid Singapore Class 3 driving license.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Description:

• Providing front desk services to clients, guests or residents
• Performing receptionist and administrative duties, such as attending to call enquiries, handling emails, faxes, mail dispatches, etc
• Any other duties as and when assigned

Job Requirements:

• GCE “N” level with at least 1 year of relevant experience
• Possess good communication and interpersonal skills
• Proficient in Microsoft Word and Excel applications
• A committed and responsible team player with pleasant personality, independent and resourceful

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Description:

• Provide call centre / technical helpdesk support and services

• Provide front desk service and attend to visitors’ enquiries

• Perform administrative duties, such as data entry into the maintenance management system, handling emails, faxes, etc

• Any other ad-hoc assignments assigned by the Management.

Job Requirements:

• Candidate must possess at least GCE O level with 3 years of relevant experience.

Interested applicants, please apply through this link:

https://eleave.cbm.com.sg/TimeSolution/Recruit/JobListing.aspx

We regret that only shortlisted candidates will be notified. Thank you for applying.