Total 2 job vacancies by Ceva Logistics Singapore Pte. Ltd.

YOUR ROLE

• At CEVA Lead Logistics (CLL), we provide customers with outstanding Visibility and Control across their entire Supply Chain. Our operations teams located across the globe in our 6 Control Towers provide services around Supplier and Order Management, Transport Planning and Monitoring, as well as managing performance and freight cost.
• Perform in-depth and complex analysis as it relates to software, processes or design for project planning requirements analysis, software testing, or end-user training activities for business applications to provide functional and/or business process leadership to the IT organization.

WHAT ARE YOU GOING TO DO?

Provide first level IT Support to internal and external stakeholders:

• Serve as the primary, on-site IT point of contact with groups, such as internal/external customer, sales, business process excellence, and other teams as appropriate.
• Maintain training materials, work instructions and conduct training with appropriate team(s), as required.
• Setup and maintenance of master data in CLL operational systems, such as user data, locations (origin / destination), routes / paths and other logistics master data
• Support master data gathering for new customer implementations and/or scope extensions
• Identify, log, and escalate as appropriate IT problems in the CEVA Help Desk system for tracking and analytical purposes.
• Maintain prioritized IT task list and coordinate with CEVA Corporate office to ensure task resolution occurs.
• Perform other duties, which may include operational assignments, as required.

WHAT ARE WE LOOKING FOR?

• Bachelors degree or comparable work experience in supply chain / logistics or in an IT support function.
• Minimum 1 - 2 years experience in IT user support and / or application setup and maintenance (configuration, master data maintenance etc.), ideally in a supply chain or logistics environment.
• Technical and business analytical skills.
• Advanced knowledge on MS Office suite (Excel, Word, PowerPoint).
• First experience with operational processes in transportation or supply chain / logistics / warehousing processes.
• Ability to successfully multi-task and establish appropriate priorities with excellent follow-up skills.
• Self-motivated personality, showing a positive & professional attitude in stressful environments.
• Interface effectively with customers or other stakeholders; effectively contribute as a team player.
• Possess excellent verbal and written communication skills.
• Fluency in English (both written and spoken) mandatory.
• Willingness to occasionally support work schedules outside of standard business hours (evenings / weekends), e.g. in case of system releases, product launches or project go-lives.

Your Role:

• At CEVA Lead Logistics (CLL), we are providing customers with outstanding Visibility and Control across their entire Supply Chain. Our operations teams located across the globe in our Control Towers provide services around Supplier and Order Management, Transport Planning and Monitoring, as well as managing performance and freight cost.
• This role ensures operational services are executed in an effective and efficient manner across several transport service providers and different modes of transport, while maintaining a high level of quality and meeting performance and cost targets.

Responsibilities:

• Effective communications with all stakeholders
• Manage disruptions and emergencies that present risk to the supply chain
• Monitor KPIs and continuous improvement opportunities
• Ensure adherence to established work standards and work processes
• Ongoing onboarding and training of vendors SOP and systems use
• Implement changes to processes or policies as determined by the process owners
• First point of contact for all operational issues with the Client
• Track compliance performance of 3PL providers and carriers
• Support the preparation of periodic reporting, monthly reviews and quarterly business reviews
• Ensure quality metrics are achieved including on time performance and data accuracy
• Suggest corrective actions as necessary to prevent / address issues as they arise

Requirements:

• Equivalent of a Diploma or higher in Logistics, Supply Chain Management, Business, Science, Engineering or equivalent
• Good working knowledge of Microsoft Office – Excel, PowerPoint and Word
• Good written and verbal communication skills in English
• Ability to interact with people of cross functional and diverse backgrounds
• Ability to work under pressure in a fast-paced environment
• Strong organizational and time management skills with ability to multi-task, manage multiple projects and set priorities
• Ability to maintain a positive and flexible attitude in the workplace.