Customer Service Admin (North-East/ Logistics industry)
7 months ago
Responsibilities:
Manage monthly principal service billings
Handle all incoming phone calls, emails, and faxes promptly and professionally.
Pla..
Responsibilities:
- Manage monthly principal service billings
- Handle all incoming phone calls, emails, and faxes promptly and professionally.
- Plan and coordinate daily deliveries and collections.
- Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.
- Follow-up and respond promptly on customer backorders, contracts, enquires and requests.
- Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.
- Ensure conformance to required Standard Operating Procedures.
- Manage daily invoice scanning
- Follow up with key customers on outstanding invoice payment.
- Provide Administrative support, as and when required.
- Act as backup for other team members, as and when required.
Requirements:
- Minimum ‘O’ Levels and above
- Previous customer service experience will be advantageous
- Competent in Microsoft Office (especially MS-Excel) applications
Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now”.
EA Personnel Name: Isaac Sing Wen Qiang
EA Personnel No: R22104221
Elitez Pte Ltd | EA License No: 16C8004
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