Total 16 job vacancies by Eps Computer Systems Pte Ltd

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$4,500

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$4,500

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

Location: Central
Employment Type: Full-time

Salary: Up to S$4,000

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$4,500

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

Location: Central
Employment Type: Full-time

Salary: Up to S$4,000

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$4,500

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

Working Location: Raffles Place

Salary: Up to S$5,000

Overview:

• Our client is seeking a skilled Desktop Support Analyst to provide Level 1 support for trading applications and systems at their Singapore office. The role involves supporting internal end-users in a fast-paced, business-critical environment. The ideal candidate will have a solid understanding of desktop operating systems, business applications, and experience in trading/back-office operations support.

Key Responsibilities:

• Provide end-user support for desktops, laptops, printers, IP phones, and video conferencing.
• Install, troubleshoot, and maintain Microsoft OS and applications.
• Offer Level 1 support for business apps like Bloomberg and internal trading systems, including daily system checks.
• Handle user onboarding/offboarding, access rights management, and asset disposal.
• Manage software and hardware inventory.
• Collaborate with global IT teams on projects (upgrades, migrations).
• Ensure security and compliance within end-user computing.

Requirements:

• 4–6 years of IT experience, with at least 1 year in financial services.
• Diploma or Degree in Computer Science, Information Technology or related field.
• Strong desktop support and service desk experience.
• Knowledge of network connectivity and data center facilities.
• Strong end-user focus with excellent communication and interpersonal skills.
• Ability to manage shifting priorities and perform under pressure.

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$6,000

Shift Schedule:

Transport is claimable for early (before 7 AM) or late (after 11 PM) shifts.

• Morning shift: 6 AM to 3 PM
• General shift: 9 AM to 6 PM
• Afternoon shift: 2 PM to 11 PM
• Night shift: 10 PM to 7 AM

Job Overview:

• We are seeking an Infrastructure & Container Platform Support Engineer to collaborate with both Application and Infrastructure teams, ensuring the seamless implementation of infrastructure requirements for various applications.

Key Responsibilities:

• Collaborate with teams to set up and support the infrastructure required for applications.
• Ensure optimal performance, security, and compliance of operating systems, middleware, and databases, in line with bank standards (security patches, bug fixes, end-of-support (EOS) updates, ISCD compliance).
• Provide hands-on technical expertise and senior-level guidance to application teams as required.
• Respond to incidents promptly, investigate issues, and provide temporary or permanent solutions related to middleware, operating systems, and database performance, capacity, resiliency, stability, replication, and other critical components.
• Research and recommend solutions that align with business needs and enterprise operational requirements.
• Offer technical support to application development teams.
• Assess and validate releases of middleware, operating systems, databases, and associated tools to ensure compliance and minimize potential disruptions.

Requirements:

• Minimum of 5 years of professional experience, with at least 3 years of relevant experience in infrastructure and platform support.
• Bachelor Degree in Computer Science, Information Technology, Electrical and Electronics Engineering or in a related field.
• Strong knowledge of Kubernetes, Docker, Jenkins, DevOps practices, and other container platforms.
• Proficiency in Linux and Wintel operating systems, and experience with databases like MariaDB or other relational databases.
• Familiarity with networking technologies (F5 GTM/LTM or similar load balancing solutions).
• Previous experience in the banking or financial services sector is preferred.
• Willingness to work shifts, including weekends and public holidays.
• Strong teamwork skills, capable of working effectively across multiple teams.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$4,500

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Contract Duration: Asap till end of March 2025, with possibility of extension

Location: Jurong West
Salary: Up to S$3,700

Reporting to: Academic Affairs Lead
Department: Student Life, Alumni, Outreach, and Communication (SLAOC) Team

Key Responsibilities

• Oversee logistics for events organized by the School of Social Sciences.
• Compose email communications to alumni regarding activities and events.
• Manage databases for Outreach and Alumni.
• Inform students about the Work-Study Scheme processes.
• Identify and source vendors and venues for corporate gifts, marketing materials, and sponsorships for Alumni Events and Student Clubs.
• Coordinate with vendors to arrange appointments, handle inquiries, and manage procurement and delivery of items.
• Maintain a comprehensive database of physical corporate giveaways for the Student Life, Outreach, and Alumni teams.
• Conduct general marketing activities, including creating electronic direct mail (EDM) using design software.
• Provide administrative support, including scheduling appointments, preparing correspondence, arranging courses, and processing payments related to Alumni and Student Life programs.

Requirements

• Bachelor’s degree with 2-3 years of relevant administrative experience, preferably with a background in digital marketing or event management. Diploma holders with relevant experience will also be considered.
• Familiarity with Sitefinity CMS and WordPress is preferred.
• General proficiency in tools such as Mailchimp, Brevo, Adobe Suite, and Canva is advantageous.
• Willingness to support beyond regular working hours and on weekends due to the nature of the work.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Contract Duration: Asap till end of March 2025, with possibility of extension

Location: Jurong West
Salary: Up to S$3,700

Reporting to: Academic Affairs Lead
Department: Student Life, Alumni, Outreach, and Communication (SLAOC) Team

Key Responsibilities

• Oversee logistics for events organized by the School of Social Sciences.
• Compose email communications to alumni regarding activities and events.
• Manage databases for Outreach and Alumni.
• Inform students about the Work-Study Scheme processes.
• Identify and source vendors and venues for corporate gifts, marketing materials, and sponsorships for Alumni Events and Student Clubs.
• Coordinate with vendors to arrange appointments, handle inquiries, and manage procurement and delivery of items.
• Maintain a comprehensive database of physical corporate giveaways for the Student Life, Outreach, and Alumni teams.
• Conduct general marketing activities, including creating electronic direct mail (EDM) using design software.
• Provide administrative support, including scheduling appointments, preparing correspondence, arranging courses, and processing payments related to Alumni and Student Life programs.

Requirements

• Bachelor’s degree with 2-3 years of relevant administrative experience, preferably with a background in digital marketing or event management. Diploma holders with relevant experience will also be considered.
• Familiarity with Sitefinity CMS and WordPress is preferred.
• General proficiency in tools such as Mailchimp, Brevo, Adobe Suite, and Canva is advantageous.
• Willingness to support beyond regular working hours and on weekends due to the nature of the work.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Contract Duration: Asap till end of March 2025, with possibility of extension

Location: Jurong West
Salary: Up to S$3,700

Reporting to: Academic Affairs Lead
Department: Student Life, Alumni, Outreach, and Communication (SLAOC) Team

Key Responsibilities

• Oversee logistics for events organized by NTU and the School of Social Sciences.
• Compose email communications to alumni regarding activities and events.
• Manage databases for Outreach and Alumni.
• Inform students about the Work-Study Scheme processes.
• Identify and source vendors and venues for corporate gifts, marketing materials, and sponsorships for Alumni Events and Student Clubs.
• Coordinate with vendors to arrange appointments, handle inquiries, and manage procurement and delivery of items.
• Maintain a comprehensive database of physical corporate giveaways for the Student Life, Outreach, and Alumni teams.
• Conduct general marketing activities, including creating electronic direct mail (EDM) using design software.
• Provide administrative support, including scheduling appointments, preparing correspondence, arranging courses, and processing payments related to Alumni and Student Life programs.

Requirements

• Bachelor’s degree with 2-3 years of relevant administrative experience, preferably with a background in digital marketing or event management. Diploma holders with relevant experience will also be considered.
• Familiarity with Sitefinity CMS and WordPress is preferred.
• General proficiency in tools such as Mailchimp, Brevo, Adobe Suite, and Canva is advantageous.
• Willingness to support beyond regular working hours and on weekends due to the nature of the work.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$7,000

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$7,000

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

• Location: Commonwealth
• Salary: Up to $6000
• Do note that this is a highly renewable 12 months contract

Responsibilities:

• Assist Helpdesk manager in managing day to day operation of Helpdesk
• Assist Helpdesk manager in managing client on the daily reporting
• Work with trainers and QA to ensure agents are appropriately trained, coached and evaluated
• nsure team members’ compliance in operations policies and processes
• Provide the necessary leadership/guidance to team members to achieve Contract SLA.
• Lead, motivate and supervise agents to ensure that Customers’ requests are answered promptly, of consistent quality, and in accordance to stipulated performance standards
• Coach and appraise Agents on their daily tasks and achievement of individual and departmental KPIs
• Conduct regular huddles / meetings with agents to ensure that they are kept informed about ongoing changes and updates (eg share important updates like survey participation rate, calls handled the previous day, unique cases so agents are kept updated)
• Evaluate and resolve customer’s complaint and ensure that they are dealt with expeditiously and satisfactorily, reporting service failures to source and making recommendations to prevent recurrence.
• Promptly alert and escalate potential issues to ensure minimum disruptions to Helpdesk
• Work closely with the Helpdesk Manager to communicate, implement and co-ordinate company policies and procedures to agents and ensure compliance
• Provide regular staff engagement including but not limited to Daily Operations Floor Meeting,
• Monthly 1:1 coaching session with team members; Quarterly team bonding session
• To take over level 1 escalation from agents. To call user to resolve the issue for user.
• Live and inspire agents to live the corporate values, contributing to the success of company culture

Requirements:

• Degree or diploma in any discipline.
• 3 to 5 years of work experience in the related field is preferred for this position.
• 3+ years of leadership experience directly managing others
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Strong leadership skills, good knowledge and understanding of top-class customer experience.
• Passionate about how customer service can contribute to the success of any businesses.
• Proactive and positive in resolving issues.
• Experience with performance metrics
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

• Location: Town area
• Salary: Up to $6000
• Working Hours: 5.5 work days, 44 hours per week
• Do note that this is 12 months renewable contract

Job Description:

• Provide leadership and regular coaching to Team Leaders and Agents.
• Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved
• Work closely with HR to ensure fast, effective, and quality staff recruitment
• Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to thrive. This could be in the form of daily huddle sessions, team building activities and monthly coaching sessions.
• Conduct consistent reviews of staff performance to identify training gaps and needs
• Take ownership and resolve any urgent or critical issues escalated by the Client or team
• Work closely with Client to support investigation and service recovery process

Requirements:

• Degree holders only
• At least 5 years of experience in managerial positions in the contact center industry.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630