Customer Service Coordinator
7 months ago
We are looking for a Supply Chain Assistant to support the Supply Chain Manager in managing local sales and delivery. In this role, you will play a cr..
We are looking for a Supply Chain Assistant to support the Supply Chain Manager in managing local sales and delivery. In this role, you will play a crucial part in overseeing the order fulfilment process and ensuring efficient coordination between local sales and delivery operations.
This position is open for applicants seeking for Work Study Diploma in 2024.
Job Description:
- Oversee and manage the entire order fulfilment process, ensuring smooth coordination between local sales and delivery.
- Coordinate with Sales, Production, and Operations departments to ensure timely processing, packing, and delivery of sales orders.
- Prepare essential documentation, including delivery orders, packing lists, and invoices.
- Document sales transactions in the SAP system accurately, and handle after-retail sales services.
- Address customer queries and concerns to enhance overall customer satisfaction.
- Perform follow-up actions with the finance department to ensure payment is received and close sales
- Utilize data analytics tools to analyze sales and supply chain performance.
- Generate insightful reports for continuous process improvement, when required.
Requirement:
- Diploma, preferably in logistics/supply chain/operations, or equivalent.
- Meticulous with an eye for detail.
- Strong communication, organizational skills, and ability to work in a fast-paced environment.
- Proficient in both verbal and written communication in English and Mandarin to interact with Mandarin/English-speaking clients/stakeholders.
- Willing to take up ad-hoc duties assigned by the company.
- Knowledge of SAP will be advantageous.
- Experienced candidates may be considered for the Supply Chain Executive role.
Job Highlights
- Job Types: Permanent
- Working Hours: Mon to Fri 9 am to 6 pm
- Great learning development opportunities.
- Work-life balance and positive/friendly working environment.
Official account of Jobstore.
