[Urgent] Customer Service Specialist (Global Account, Supply Chain)
2 weeks ago
Responsibilities:
Act as primary contact for customers, both local and regional key accounts.
Attend to customers' enquiries, order updates or ma..
Responsibilities:
- Act as primary contact for customers, both local and regional key accounts.
- Attend to customers' enquiries, order updates or materials changes.
- Build and maintain long-term relationships with key customers.
- Responsible for sales support, processing customers orders, materials sourcing and managing supply chain operations.
- Ensure on time shipment delivery and improve customer satisfaction.
- Work closely with suppliers to ensure smooth operations.
- Propose and identify process improvement measures.
- Prepare weekly reports for internal and external stakeholders.
- Source or propose alternative products to customers when needed to fulfill customers' demand.
- Ad hoc duties as assigned.
Requirements:
- Degree in Business Administration or Supply Chain Management or equivalent.
- At least 3 - 5 years of sales support, key account management , supply chain operations experience, preferably from a MNC environment.
- Prior experience in managing global/ international accounts will be ideal.
Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]
EA License No: 13C6305
Reg. No.: R24120209
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