Clinic Receptionist (Permanent Part time)
8 months ago
International Medical Clinic provides the highest quality of family, children and travel medicine to the international community of Singapore. We stri..
International Medical Clinic provides the highest quality of family, children and travel medicine to the international community of Singapore. We strive to give patients trusted medical care in a professional and friendly environment. This role involves supporting our doctors and clinical nurses with administrative duties.
Job Responsibilities:
- First point of welcome, greeting and being personable to patients when they arrive for their appointment
- Respond to phone calls, emails, and messages promptly and courteously
- Arrange for specialist appointments on behalf of patients
- Assist with New patient registrations
- Ensure patients are seen by the doctor on time
- Ensure calls from patients are directed to the appropriate member of staff
- Ensure patients’ needs are attended to, in a timely and professional manner
- Maintain patient's confidentiality at all times
- Support with front desk administrative duties as required
- Billing and cashier duties
- Any other admin duties as and when assigned
Job Requirements:
- At least GCE N/O/A Levels or Diploma in any field
- Related experience in a healthcare discipline would be of an advantage
- Cheerful disposition, approachable personality with good working attitude
- Excellent communication and interpersonal skills
- Ability to communicate in other languages is an advantage
- Able to work independently and work well in a team
- Customer service background would be most advantageous
- Computer skills are essential
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