Customer Relationship Officer
6 months ago
Job Description
To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints.
Interact with residents to ..
Job Description
- To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints.
- Interact with residents to maintain good relationship.
- Assist on phone calls and emails to answer resident’s enquiries.
- Make appointment for resident to attend inspection with BSC (Building Service Centre) team.
- Liaison with consultants and HDB officers.
- Prepare and manage correspondence, reports and documents.
- Maintain & upkeep of Information Centre & BSC.
- Organize and coordinate meetings, conferences.
- Provide admin support to the project team.
Job Requirments
- Diploma in related field.
- At least 2 years’ experience as CRO or project Site Admin
- Good command of English in order to liaise with relevant government agencies.
- Proven Office 365 experience – Excel, Word, Power Point and Outlook.
- Willing to work 5.5 days at HDB construction site.
Official account of Jobstore.
