Total 3,803 account executive job vacancies in Customer Service category in Singapore

ADDITIONAL INFORMATION

• Japanese Wellness MNC conducive lifestyle retail environment and supportive management
• Company uniform provided with Full dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All Allowance is entitled during 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station
• Willing to work the working hours below:
• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only

RESPONSIBILITIES

• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service reception, retail experience with wellness, health retail or service and fast-moving consumer goods industry
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

If you like what you see, kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Responsiblities:

• The Student Support Executive will work closely with the form/subject teachers, under the guidance of YH,AYH & SH/SM
• Support the teachers in the classroom
• Assist with classroom routines and administrative matters
• Assist in organising and maintaining a structured classroom environment.
• Facilitate the use of learning materials that support students’ learning.
• Maintain open communication with the classroom teacher, sharing
• Observations, concerns, and successes related to students.

Requirements:

• Possess at least a Diploma (preferably in Early Childhood Care & Education)
• Prior experience as a Student Support Excecutive or experience in teaching would be an added advantage
• Energetic and passionate to work with children
• Strong communication (writing and speaking) and administrative skills
• Strong problem-solving and organisational skills

Contract Period:

From 1 April 2024 to 31 Mar 2025

• Option to Extend: There is an option to extend the contract for a further period of 1 APRIL 2025 to 30 NOV 2025, subject to approval.

Personnel to be deployed at the following hours:

•  Mondays to Fridays: 7:30am to 2:00pm, inclusive of 1hr lunch break
•  Service not required on Saturdays, Sundays, School holidays and gazetted public holidays

Interested candidates send your resume to [email protected] for faster reach.

• Handling customer orders and quotations, shipment documents for Sales and Marketing Division
• Handle the inventory status, prepare the stock and sales report
• Coordinating logistics, scheduling orders
• Follow up sales orders and tender
• Answer phone calls and inquiries
• Support team to maintain the relationship with clients
• Ad hoc duties as assigned.

Requirement:

• Diploma or NITEC or Diploma in any discipline
• At least 1 year of relevant experience
• Excellent communication skills
• Good team player

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305

Reg. No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us..

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Responsibilities:

• In charge of operations management, employee development, customer satisfaction, and business growth.
• Resolve client inquiries and remarks, services.
• Oversee the completion of repair, maintenance, and emergency work within the proper standards.
• In charge of directing the company, customers, and employee’s management of development and operations.
• Recognize the requirements of every location to address operational problems.
• Inspect all site actions follow the rules that consumers have established.
• Arrange inspections to assess customer satisfaction, inventory, task progress, and technician performance.
• Hold daily meetings with the team to discuss and make improvements.
• Develop staff training programs that cover SOP and safety guidelines.
• Respond to calls for assistance and handle requests after regular business hours.

Requirements:

• Degree or diploma in a relevant field of study.
• At least 3-5 years of experience managing ACMV projects.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Highlights:

• Basic up to $3800 + AWS + VB
• Monday to Friday
  9.30am to 6.00pm
  Saturday (WFH)
  9.30am to 1.00pm
• The nearest MRT to the office is Newton MRT
• Freight Forwarding Company

Job Responsibilities:

• Responsively address customer inquiries and prepare quotations.
• Manage and coordinate import and export shipments.
• Establish effective communication with overseas agents to verify shipping documents and comply with the regulations of respective countries.
• Issue customs permits as needed.
• Maintain close communication with various stakeholders, including vendors, shippers, customers, carriers, and overseas agents.
• Accurately input data related to freight services.
• Ensure meticulous management of paperwork documentation for billing and file closure upon shipment completion.
• Undertake occasional tasks as assigned by the management.
• Exhibit strong verbal and written communication skills.
• Demonstrate proficiency in using MS Office.
• Display a meticulous, team-oriented, and positive work attitude.
• Thrive in a fast-paced work environment.

Job Requirements:

• Minimum 1 year of relevant experience

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913

JD737

DESCRIPTION/RESPONSIBILITIES:

Join the team that is offering the Payments Client Services for our World’s largest Payments network!

As a Client Service Account Manager in Payments, you will be responsible for managing key client relationships, acting as the regional escalation point ensuring all client service related tasks are completed promptly.

The Regional Client Service Account Manager (CSAM) is responsible for ensuring that JPMorgan Chase offers the highest standard of Client Service to assigned top-tier Corporate clients, acting as a primary point of contact for the bank’s APAC-based clients with Regional Treasury Centers located in Singapore. The objective is to ensure that all client service related tasks are completed promptly with a high degree of quality and efficiency.

The primary role of the regional CSAM is to provide comprehensive account management service and escalation support overseeing relationship regionally (and/or globally) and ensure that each J.P. Morgan branch delivers timely services and achieves detailed knowledge of their client support requirements.

Job Responsibilities

• Become a primary point of contact for APAC regional clients for advice, complex enquiries, escalations, complaints, coordination of account maintenance; across a full suite of cash management and liquidity products

• Understand clients’ business to identify solutions on client issues, enhance client experience in partnership with Sales, Product, Implementations and Operations

• Deliver periodic Service Reviews, using data to understand and analyze client’s transactional activities, client enquiries and identifying opportunities for operational improvements and efficiencies.

• Maintain and document a comprehensive inventory of clients’ business activities with the bank

• Communicate proactively with clients on regulatory changes, product innovation and technology enhancements

• Provide client education and training on the bank’s operational process and product functionalities

Required Qualifications, Skills and Capabilities

• Bachelor’s Degree or equivalent and at least 8-year experience in an established financial institution with Treasury Services experience (preferably in a client facing role)

• A strong understanding of the cash management business, products, and operational procedures

• Detail orientated, team player, takes end to end ownership, strive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients

• Good communication skills, with proven ability to influence stakeholders and communicate clearly to effectively manage client relationships

• Demonstrates the ability to analyze situations, prioritize/troubleshoot issues and manage multiple tasks effectively

• Ability to work well within tight deadlines and good time management skills are required

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=86d839055dda64ac0c18b92b26cd1291

1. Committed to doing everything possible to prevent injuries and maintain safe and healthy environment.

2. To support the OSH program and make safety and health a part of theirr daily routine and to ensure that they are following safe work methods and relevant regulations

3. Responsible for processing support (order processing, customer order verifications & follow up with customer orders)

4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents

5. Coordination with booking agents ot ship operators for status of supply schedule/vessel loading

6. Collate information for planner if there are any changes for the day itself for delivery

7. Tally overall order received at the end of day to ensure all order is not missed out

8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery

9. Closing of job orders for billing once job is completed

10. Handle customer complaints, provide appropriate solution and alternatives

11. Build sustainable relationship and trust with customer through open and interactive communications

12. Always look for opportunity to expand business share through building good rapport with customers

13. Other ad-hoc duties as assigned

Qualifications & Requirements

1. Good communications skills (both verbal and written) and excellent organizational abilities

2. Capable to work independently

3. Positive attitude and cutomer-oriented

4. Capable of identifying and suggesting improvements

5. Able to work under pressure during peak periods & willing to take responsibility and accountability of their role.

6. GCE N Level, GCE O Level or Professional Certificate

7. 2-3 years of solid career experience in transportation business

8. Experience in HMS (Haulage Management System) and new technologies

9. Proficient in MS Office

Monday to Friday, 8.30am to 5.30pm

Company bus to/from JE MRT

Job Details:

• Basic Salary: $2,500 + High Commission

• Location: One of the bank branches you will be stationed in.

• 6 working days (But may only need to work a half day on Saturdays) – 11AM to 7PM or 10AM to 6PM

Job Responsibilities:

• Promote sales of financial institution credit cards and personal loans to clients based on their needs.

• Follow up with customers regarding their application

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Your Role

We are looking for a Call Centre Executive to provide administrative support for corporate and insurance patients.

What Will You Do

• Manage and provide administrative services such as assisting patients with their appointments and making arrangement pertaining to their medical treatments.
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

What Do We Want

• At least an O Level or equivalent.
• Have experience as a Cabin Crew.
• Good interpersonal and communication skills.
• 5 days work week.

• Offer administrative and marketing assistance to the department
• Create quotes, track sales orders, and assist with tenders
• Produce reports and manage database
• Assist in fostering and managing customer relationships

Requirements:

• Possess Diploma in Business or its equivalent.
• Good team player.
• Excellent communication skills.
• At least 1 years of relevant working experience.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Customer Service Executive (Sales Support)

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Care Executive

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Customer Support Executive

• Location: Ang Mo Kio
• Working days: 5 days 8:30am – 5:30pm
• Salary Range : $2000 - $3500

Requirements

• Diploma with at least 2 to 3 years’ experience in business-to-business sales or sales support
• Prior experience in spare parts sales in aviation industry will be advantageous
• Ability to read and understand basic engineering drawings will be advantageous

Responsibilities:

• Manage customers' orders and enquiries and follow through to order fulfilment
• Handle customers' enquiries on spare parts
• Assist Sales Manager on tender/ program/ contract
• Prepare quotations and follow-up with customers on order status
• Monitor orders and liaise with QA, Logistics and Technical Departments to ensure timely delivery to customers
• Process sales order using SAP system
• Address customers' concerns and maximize customer satisfaction
• Provide customers with after-sales support
• Generate periodic order status reports
• Follow-up on debit/credit memo

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Customer Service Executive

Working days: 5 days

Working hours: Monday to Friday 8am-530pm

Salary: $1800 - $2300

Location: Tuas South [Transport provided at Choa Chu Kang Mrt]

Responsibilities:

• Attend customer enquires through emails and phone calls with prompt reply/ acknowledgement back to customer.
• Enhance customer satisfaction.
• Monitor and oversee the service situation.
• Manage customer service teams.
• Other adhoc duties as assigned.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Customer Service Executive (Sales Support)

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

About Propseller

In January 2024, Propseller has been ranked #10 in Singapore’s fastest-growing companies 2024 ranking by The Straits Times and Statista. In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrializing all the rest with technology and centralized operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (600+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Success Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers and tenants, and coordinating viewings. You will need to be fast, organized, and meticulous when sharing and collecting information from potential buyers or tenants. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls);
• Search for information within our CRM to deliver accurate answers to questions from potential buyers and tenants whilst entering any new data into the listings to enrich the information;
• Qualify potential buyers and tenants expressing interest in Propseller listings;
• Coordinate and schedule property viewings for buyers and tenants against the schedule of the assigned Real Estate Consultants to meet team targets and maximize sales opportunities for each call/enquiry;
• Track and update your team tasks and activities through our in-house tech platform;
• Produce regular reports and conduct improvement-sharing sessions;
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You are a young graduate with a Diploma or completed NITEC with at least 1 year of working experience, ideally in the customer service field. You are an excellent communicator in English and Mandarin with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Education & Experience:ITE NITEC / Higher NITEC with working experience preferred OR Diploma with no work experience is required;
  
• Experience in customer service/sales support/call center would be beneficial;
• Must be fluent in written and spoken English and Mandarin to communicate with Mandarin speaking customers;
• Proficient in Google Suite / MS Office and with computers in general;
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts;
• Organized and able to Multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic;
• Fast and Accurate worker: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast;
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks;
• Can-do attitude Problem-solver: You are a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.

You Get

• Central, iconic office near Lavender, Bendemeer, and Farrer Park MRTs;
• State-of-the-art-tools: MacBook Pro and Jabra Headset;
• All training provided (Sales, Real Estate, CRMs). Be ready to learn a lot;
• Opportunity to make history and help thousands of people with the biggest financial decision of a lifetime.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 (30 min) – Online Introductory Call
2. Interview 2 (1 hr) – Online/Physical: Discussion and live case with our Operations Manager
3. Interview 3 (1hr) – Online/Physical: Meet with our VP of Operations
4. Paid 2-day on-the-job test
5. Welcome aboard!

Compensation

S$2,300 to S$2,700 / month + up to S$300 / month bonus + Stock options

Job Description

• Industry/ Organization Type: Manufacture of Food Products
• Position Title: Customer Service Executive
• Working Location: Boon Lay
• Working Hours: 5.5 days (Monday – Friday, 8 am – 4 pm, Saturday, 8 am – 12 pm)
• Salary Package: Up to $3200 + Performance Bonus + VB
• Duration: Permanent

Key Responsibilities

• Be the on-site partner for the Remote Admin Team in troubleshooting issues and resolving chokepoints for daily deliveries
• Liaise with internal stakeholders and customers to clarify the situation, identify the root cause of issues and brainstorm improvements
• Monitor and track new process implementation to ensure the Remote Admin Team follows through with the new process
• Attend to incoming calls received via office phone and order phone, redirect them to the correct stakeholders
• Review the Daily Incident Tracker to identify opportunities for improvement to prevent recurrence

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role, demonstrating a track record of successful troubleshooting and problem resolution
• Proficient in Microsoft Office
• Candidates with prior experience with Microsoft Navision and WMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66044 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R2311511

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang Way
• Working Hours: 5 days, Monday – Friday (8:30 am – 5:30 pm / 9 am – 6 pm)
• Salary Package: Basic up to $3,000 + AWS + Variable Bonus + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond promptly to customer inquiries concerning quotes and operational matters.
• Handle inquiries, prepare quotations, and manage shipment activations, including cross-trade shipments.
• Coordinate smoothly with customers for incoming, outgoing, and cross-trade shipments.
• Liaise with Overseas Agents for shipment activities.
• Good understanding of import and export procedures.
• Ensure timely completion of all required documentation.
• Assist in sales and marketing activities as needed.
• Address and resolve customer issues promptly, ensuring the non-recurrence of similar concerns.
• Perform accurate data entry for reporting purposes.
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum of GCE 'O' Level, 'N' Level, or ITE certification.
• A minimum of 2 years of work experience in a related field.
• A positive, customer-focused attitude and working attitude.
• Ability to thrive under pressure in a fast-paced environment.
• Preferably possess basic experience in sea/air shipment procedures.
• Self-motivated and able to work independently with minimal supervision.
• Flexibility to work overtime as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66168 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon - Fri, 8 am – 5 pm)
• Salary Package: Basic Salary
• Duration: 6-Months Contract

Key Responsibilities

• Process and fulfil orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

You will play an integral part in achieving branch’s goals by providing excellent customer service to our customers while attending to their banking needs.

Your role entails cash handling, customer service, end-day balancing and all operational matters at branch. Through our structured training program and mentorship, you will be fully equipped with the skills and knowledge to provide innovative and optimal solutions to customers’ query.

Responsibilities :

• Provide excellent customer service to our customers while attending to their banking needs;
• Perform day-to-day over-the-counter transactions, which includes cash handling/ management, account opening and closure, balancing of cash and cheques and remittance handling;
• Conduct CDD/ KYC checks during onboarding and transaction handling;
• Migrate and guide customers to use the self-service banking channels;
• Perform general administrative duties and support the daily operations of the branch;
• Assist customers in their enquiries and handling of feedback.

Requirements:

• Diploma / Degree in any discipline with at least 2 years' client servicing experience with basic understanding of relevant banking operations preferred;
• Excellent interpersonal communication skills and customer service skills;
• Meticulous, logical and attentive to details;
• Self-motivated and driven to attain personal & branch goals;
• Must be prepared to work branch hours as well as Sundays;

Job Description

• Conduct admission of clients into the centre services which includes, explaining the charges and information related to the services to the Next Of Kin/Client.
• Process admission applications which includes MOU signing, system admission, arranging of assessment/start date/transport/ meals, setting up clients’ case files and related documents.
• Carry out reception duties which includes answering phone calls and enquiries, coordinate meetings, and daily registration of clients ie attendance taking.
• Collect payment for clients’ invoices and to keep a good record of collection balance account, filing of documents, monthly statistics/utilizations.
• Processing of petty cash.
• Update client’s profile regularly to ensure important information such as means-test and related demographic information is accurate in the system.
• Assist Centre Supervisor/Manager in tracking the utilization of consumables/equipment and replenishment of stock at the centre.
• Assist Centre Supervisor/Manager in managing the clients’ transport schedule and meal list, which includes working with Next of Kin/Client and external vendors on the arrangement of transport and meals.
• Assist Centre Supervisor/Manager in managing the staff roster.
• Assist with daily tasks in centre like opening and closing centre, receiving meal catering, provide feedback on issues related to catering and cleaning.
• Update families of events and changes.
• Portering of clients between transport and centre.
• Perform any other duties as assigned from time to time.

Requirement

• Possess Diploma and/or equivalent qualifications in relevant area.
• Minimum 3 - years of working experience in the related field.
• Proficient in Microsoft Office (Word/Excel/ Powerpoint).
• Good spoken and written communication skills.
• Meticulous, independent, accountable, reliable, adaptable.
• Good interpersonal skills and a team player.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• Blk 222C, Bedok North Drive, #01-66, Singapore 463222

Job Scope:

• Resolving IT support requests from employees
• Answering employee questions regarding computer systems, in-house programs
• Gathering and analyzing data to diagnose problems with computer systems
• Changing configurations, settings and permissions to fix computer issues
• Generating sign ins and preparation of new computers for new hires during the onboarding process
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed

Requirements:

• 3+ years experience in IT support and systems maintenance.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Attention to detail.
• Good problem-solving skills.
• Willing to travel around SG on your own
• Willing to take on additional tasks and roles as and when required

Our client, a leading and established company in Singapore, is expanding. Join them in this exciting journey as a:

Customer Service Executive

Responsibilities:

· The person is responsible for communicating with the customers/distributors on their solution needs and after-sales needs.

· The job will require preparing and providing the quotation, sales follow, sales forecast, and sales presentation.

· Generate and review sales quotations, order processing, shipping, and invoicing.

· Review customer sales orders, proposals, purchase orders, and related information.

· Preparation of documents for sales operations, customer-related reports to management, sales and customers as required.

· Generate price list for sales team, based on information from principals. Monitor & update sales team with relevant information from principals.

· Manage the E-commerce online purchasing platform. Monitor and process orders, send the information to the warehousing personnel and arrange for transportation directly to the customers.

· Effectively engage with external customers, suppliers, financiers and internal colleagues including shipping, finance, technical, service, sales and marketing, as required.

· Provide admin support where necessary. e.g. filing, data entry, retrieval of documents, or any other duties assigned.

Requirements

· Two years of relevant working experience in a manufacturing environment.

· Excellent communication and interpersonal skills.

· Able to multi-task and work with minimal supervision.

· Mechanical knowledge and background. Able to read and interpret technical drawings.

· Class 3 driving license

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV to: [email protected]for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruit talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews.

GRACE SAMUEL | CEI No: R1872358 | Grace HR Solutions | EA Licence No: 22C1305 | UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy in the recruitment of permanent, contract, and temporary positions.

We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights.

As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.

We strive to be efficient and effective in matching the right candidate to the right job.

Reach out to us to discover even more about how we can help you with all your staffing needs or your own career.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Grace HR Solutions and affiliates collecting, using, retaining, and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment-related services and such other purposes. It includes identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Additional Company Information

Registration No.

53456396A

EA No.

22C1305

Company Size

1 - 50 Employees

Average Processing Time

30 days

Industry

Human Resources Management / Consulting