Responsibilities:
Coach service team to ensure compliance with Service & Sales Regulations, ISO Guidelines, and company policies.
Lead the service team to achieve targeted service sales revenue and profitability.
Plan and oversee daily service activities, including administrative tasks, operations, and addressing customer complaints and...
Job Description
Provide leadership and regular coaching to Team Leaders and Agents.
Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved.
Work closely with HR to ensure fast, effective, and quality staff recruitment.
Build an engaging an...
Job Info:
Working Days: 5 days/week
Working Hours: 10:30pm - 8am
Location: Central
Job Description:
Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction
Anticipate guest needs through observation and offer prompt, efficient service either personally...
Job Responsibilities:
- Coach service team on complying implement Service & Sales Regulations and Policy, as well as ISO Guidelines.
- Lead service team to achieve service sales revenue and profit target.
- Plan and manage daily service activities (such as services related administrative & operation duties, dealing with compliant including...
Our client is seeking a dedicated and results-driven Customer Success Manager to join our team. In this role, you will work closely with B2B sales teams to ensure the success and satisfaction of our customers.
Key Responsibilities:
Stakeholder Management:
Build and maintain strong relationships with key stakeholders, both internal and external....
Hi there. We are EPIPHYTE, a Cafe+Bar Concept that was established since 2016, and we are located in Tanjong Pagar area. You may view us via https://www.instagram.com/epiphyte.sg
As we are expanding our operations, we currently have part-time & full-time roles available. Individuals are required to handle drinks preparation and floor service....
Responsibilities:
Coach service team to ensure compliance with Service & Sales Regulations, ISO Guidelines, and company policies.
Lead the service team to achieve targeted service sales revenue and profitability.
Plan and oversee daily service activities, including administrative tasks, operations, and addressing customer complaints and...
Core responsibilities
Managing a team of call center associates to achieve call center targets and company goals.
Supervising the call performance levels and record statistics of associates
Ensure associates equip with the skills and product knowledge
Guide associates in handling complex customer complaints and problems
Assist the HOD in...
As a CSM, 1:few, you will be responsible for managing an average of 130 accounts. Some of your customers will be new while others may have been using HubSpot for several years. You will work with your customers on a regular basis to understand their goals, align them with the necessary resources and guide their adoption and success within the softw...
The Customer Service Assistant Manager / Executive will be a key driver within Component Services Division (CSD). Reporting to the Manager Component Services, he/she will be the main focal for CSD workshop customers and work with internal stakeholders to ensurethe production of components and provision of services meet the customer contractual requ...
Job Info:
Working Days: 5 days/week
Working Hours: 10:30pm - 8am
Location: Central
Job Description:
Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction
Anticipate guest needs through observation and offer prompt, efficient service either personally...
Create and send charter hire invoices and statements, including all necessary elements according to charter agreements.
Monitor and follow up on unpaid balances owed to the company. Issue Notices of Arrival (NOA), as well as delivery and redelivery notices in accordance with charter parties.
Enter bunkers supplied data into SAP using Goods R...
Working Hours: 5.5 days office hours
Job Scope:
Trained in chronic disease management in primary care setting
Work closely with doctors, advanced practice nurse, allied health members to manage chronic conditions
Obtain a thorough health history and assess your level of disease control
Identify factors that contribute to your sub-optimal...
Location: Northeast (To be confirm exact location)
Salary: $4,000-$6,000
Responsibilities:
Manage and oversee an established childcare centre to ensure smooth day-to-day operations
Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-being of the children in center
Work closely with external agencies...
Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.
Responsibilities:
Act as the company’s primary liaison for customer communications
Co...
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Travel to all centre / FIFTH AVENUE
Salary: $6500 + Performance bonus + Transportation for official business claimable
Benefits: Group Medical Insurance, inclusive of dental, Flexi-leave, Birthday leave, Marriage leave, Staff discounts with partner merchants, L...
Location: Northeast (To be confirm exact location)
Salary: $4,000-$6,000
Responsibilities:
Manage and oversee an established childcare centre to ensure smooth day-to-day operations
Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-being of the children in center
Work closely with external agencies...
Responsibilities:
Lead the IT and application support functions across all locations.
Manage team rotas to ensure consistent support coverage to the business across all locations.
Owner of the Incident, Request, Change and Escalation processes, ensuring accurate reporting and pro-actively initiating service improvement activities when requir...
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Travel to all centre / HQ: Sixth Avenue
Salary: $5000 - $6500 + Performance bonus + Transportation for official business claimable
Job Description:
In charge of the performance / Sales performances of all centres.
To lead and manage Centre Managers to ach...
Core responsibilities
Managing a team of call center associates to achieve call center targets and company goals.
Supervising the call performance levels and record statistics of associates
Ensure associates equip with the skills and product knowledge
Guide associates in handling complex customer complaints and problems
Assist the HOD in...
WhatsApp: +65 90820021 (Kyler)
Email: [email protected]
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Travel to all centre / HQ: FIFTH AVENUE
Salary: $6500 + Performance bonus + Transportation for official business claimable
Benefits: Group Medical Insurance, inclusive of dental, Flexi-leave, B...
As a Manager of a Scale Customer Success team at HubSpot you will be responsible for hiring, training, coaching, and leading a team of Customer Success Managers (CSMs) that share a large group of customers in a team-based service model. You will lead a team focused on driving retention and delivering value to our customers. This team is instrumenta...
Responsibilities:
Coach service team to ensure compliance with Service & Sales Regulations, ISO Guidelines, and company policies.
Lead the service team to achieve targeted service sales revenue and profitability.
Plan and oversee daily service activities, including administrative tasks, operations, and addressing customer complaints and...
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Fixed in one centre (depends on house location)
Salary: $3500 - $5000 + Performance bonus
Job Description:
A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to on...