Total 2,103 administration assistant job vacancies in Customer Service category in Singapore

Job Description

• Position: QA/QC Assistant
• Singapore's leading seafood processors, exporters and distributors
• Working hours: 5.5 days (Monday to Friday, 8am – 5.30pm; Saturday 8am – 12noon)
• Salary (commensurate with experience): up to $2,500 basic salary + yearly performance bonus
• Working Location: Jurong
• Meal Provided
• Outpatient Medical & Dental Benefits Provided
• Duration: Permanent
• Industry: Processing and preserving of seafood

Main Responsibilities:

• Responsible for day-to-day inspection of in-process and finished products.
• Conduct daily hygiene inspection of process workers, process rooms and related areas to ensure it meets required standards.
• Ensure proper records of product and hygiene inspections.
• Responsible for reporting any non-conformance of products/process/ hygiene violation in timely manner.
• Assist in guiding production leaders/operators in implementing corrective actions and continuous improvement in production area.
• Assist in product development and ensure proper maintenance of all data, documents and records relating to product development.
• Assist QA Executive in implementation/ maintenance of SFA, Halal, ISO22000 & HACCP certifications.
• Assist QA Executive for Quality-related matters.

Requirements:

• Minimum Diploma in Food Science/microbiology.
• Preferably at least 1 year experience as QC in Food Manufacturing industry.
• Understanding of ISO 22000/ HACCP/GMP/ Halal requirements is advantageous.
• Meticulous, positive working attitude, able to cooperate/ communicate with all level of employee.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

Positions Opening:

1. Waiter/Waitress
2. Receptionist
3. Kitchen assistants
4. Food Runner
5. Dishwasher/Cleaner
6. Manicurist

Benefits:

1. Daily Meals and uniform provided (save on your daily meals)
2. Staff Discount
3. Provided transport for overnight shift staff

Working location: Island-wide 20 outlets; you can choose your preferred work location.

No prior experience required; we warmly welcome candidates from all backgrounds to apply.

Job Description

• Position: QA/QC Assistant
• Singapore's leading seafood processors, exporters and distributors
• Working hours: 5.5 days (Monday to Friday, 8am – 5.30pm; Saturday 8am – 12noon)
• Salary (commensurate with experience): up to $2,500 basic salary + yearly performance bonus
• Working Location: Jurong
• Meal Provided
• Outpatient Medical & Dental Benefits Provided
• Duration: Permanent
• Industry: Processing and preserving of seafood

Main Responsibilities:

• Responsible for day-to-day inspection of in-process and finished products.
• Conduct daily hygiene inspection of process workers, process rooms and related areas to ensure it meets required standards.
• Ensure proper records of product and hygiene inspections.
• Responsible for reporting any non-conformance of products/process/ hygiene violation in timely manner.
• Assist in guiding production leaders/operators in implementing corrective actions and continuous improvement in production area.
• Assist in product development and ensure proper maintenance of all data, documents and records relating to product development.
• Assist QA Executive in implementation/ maintenance of SFA, Halal, ISO22000 & HACCP certifications.
• Assist QA Executive for Quality-related matters.

Requirements:

• Minimum Diploma in Food Science/microbiology.
• Preferably at least 1 year experience as QC in Food Manufacturing industry.
• Understanding of ISO 22000/ HACCP/GMP/ Halal requirements is advantageous.
• Meticulous, positive working attitude, able to cooperate/ communicate with all level of employee.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

Job Descriptions:

• Assist customers with finding and selecting pens. ( Per Pen about $20 , so not so much customer ! )
• Provide product information and recommendations.
• Maintain a clean and organized sales area.
• Process sales transactions accurately.
• Keep track of inventory and restock shelves as needed.

Float Around 3 Location

• Somerset

• Raffles

• Bugis

Working Days :

4-5 days as per roster, must be able to work through weekends

Timing : 10am to 4pm / 4pm to 10pm / 10am to 10pm (subjected to changes)

Requirement:

• Flexibility is key : Ok to float 3 outlet , ok with rostered schedule on weekends
• No need experience , training provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Summary:

• Junior / Senior retail assistant
• Basic up to $2500
• Performance bonus
• Joining incentive up to $800
• 5 days work week, 40 hours/week
• Employee discount available
• Optical & dental claims
• Additional birthday leave

Key Responsibilities:

• Help customers with any inquiries about the products
• Handle cash, credit card payments, and other forms of transactions
• Restock and replenish the products on to the shelves
• Handle product returns and exchanges
• Maintain general cleanliness of the store
• Perform other ad hoc duties assigned by store supervisor

Key Requirements:

• Able to commit on weekends

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

The Job:

• Manage and distribute incoming and outgoing mail and packages
• Assist with basic administrative tasks, including data entry, filing, and maintaining office supplies
• Work closely with other administrative staff to support overall office functions
• Welcome all visitors warmly and professionally as they arrive
• Coordinate and administer on employee perks such as long service award, gift basket, new born, birthday celebration email to staff
• Coordinate and raise HR-related vendor quotes, POs and payments as needed

The Requirements:

• Minimum Diploma qualification with min 3-5 years of relevant working experience
• 1 to 2 yrs of HR experience
• Good commincation and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Summary:

• Junior / Senior retail assistant in Japanese store
• Basic up to $2500
• Performance bonus
• Joining incentive up to $800
• 5 days work week, 40 hours/week
• Employee discount
• Optical & dental claims
• Birthday leave

Key Responsibilities:

• Help customers with any inquiries about the products
• Handle cash, credit card payments, and other forms of transactions
• Restock and replenish the products on to the shelves
• Handle product returns and exchanges
• Maintain general cleanliness of the store
• Perform other ad hoc duties assigned by store supervisor

Key Requirements:

• Able to commit on weekends

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Deployment:

• Mon to Fri: 7.00 am to 4.00 pm inclusive of 30 min lunch break
• Service not required on Saturdays, Sundays and gazetted public
• holidays

Scope of Works:

Reception:

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration:

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

We are hiring Contract Call Centre Assistant to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Requirements

• Able to commence immediately
• Minimum GCE ‘A’ Level
• Able to commit for 3 months
• Able to commit to 5.25 days working schedule

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Position Overview:

We are seeking a dedicated and passionate Student Care Assistant to join our team. In this role, you will be responsible for providing a safe, nurturing, and engaging environment for Primary 1-6 students. You will support their social, emotional, and academic development, fostering a positive learning environment.

Key Responsibilities:

Supervision and Safety:

• Fetching students from nearby schools and bus-stop safely.
• Ensure the safety and well-being of students at all times.
• Monitor activities and provide appropriate guidance.

Academic & Holistic Support:

• Assist teachers in guidance on daily school homework, assignments and spellings.
• Assist teachers in conducting enrichment programmes for primary school students according to our syllabus that promote social, emotional, and cognitive development.
• Encourage a love for learning.

Record Keeping:

• Maintain accurate records of student attendance.

Others:

• Ensure that the centre's facilities and materials are well-maintained.
• Sanitise and maintain good classroom hygiene and cleanliness.
• Manage other administrative & operational duties.

Qualifications:

• Singapore Citizen and PR only.

Personal Attributes:

• Passionate about education and child development.
• Patient, energetic, and empathetic.
• Good communication and classroom management skills.
• Good organizational and multitasking abilities.
• Reliable and responsible to be able to work independently.
• Strong interpersonal skills to work with students and parents as well as part of a team.
• Demonstrate professionalism and commitment to the well-being of the students.
• Ability to engage students with a supportive attitude.
• Ability to create a positive, inclusive environment.

Working Hours:

• Monday to Friday, from 1pm - 6pm.
• $10 - $15 per hour.
• Salary commensurate with experience.

If you are committed to fostering a supportive and enriching environment for students, we invite you to apply and be part of our dedicated team!

Interested candidates should submit their resume detailing their relevant experience to [email protected] or apply through My Careers Future. Only shortlisted candidates will be notified.

• Well Established Company
• Basic $3500 - $4000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.15am to 5.15pm

Job Responsibilities:

• Responsible for outdoor and indoor repair work of all cleaning products
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Any ad hoc duties as assigned

Job Requirements:

• Possess at least a Professional Certificate/ Nitec in any Electrical & Electronic or Mechatronics Engineering or relevant qualification
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our Client is one of the top educational institution in Singapore.

The Student Affairs Office seeks to achieve its mission of collaborating and co-creating a meaningful and enriching student life experience with its partners by:

• promoting students’ personal growth through co-curricular learning arising from student-led activities, leadership development initiatives, residential hall programmes, inclusion and integration efforts, community engagement initiatives and sports
• facilitating meaningful engagement among key stakeholders within and outside of the NTU community.

Scope of Work

Bridging Programme

· Coordinate with various Offices to support Bridging Programme Students’ administrative transition into Singapore and university.

· Collaborate with various Offices to plan and implement the pastoral care programme for Bridging Programme Students.

Student Support and Case Management

· Work with Offices and Schools to identify and provide relevant support services to Science & Engineering scholars, both academic and non-academic.

· Plan and implement activities for these students, to help them better integrate academically and socially.

University-Wide Integration Efforts

· Collaborate with and provide advice to students, staff, and faculty to educate and raise awareness of integrative practices.

· Plan and implement programmes and initiatives that inculcate the importance of diversity and integration.

· Support the development and implementation of policies and practices which enhance integration within university.

Data Analysis and Reports

· Data analysis and preparation of reports for submission to regulators and senior management of university.

Job Requirements

· Bachelor’s degree in any related field from a recognised University.

· Good working knowledge on the transition and integration of international students in higher education.

· At least 3 years of relevant experience which involves considerable interaction with youth.

· Experience with international students in the tertiary education sector will be advantageous.

· Sensitive to and empathetic towards the transition and integration challenges faced by international students.

· Critical and lateral thinking skills.

· Ability to adapt effectively in a complex and constantly changing environment.

· Communication, negotiation and influencing skills.

· Ability to work collaboratively with university students and colleagues from different cultural and disciplinary backgrounds.

· Strong drive to initiate, plan, implement and deliver integration initiatives on time and on target.

· Proficient in all Microsoft Office application software.

If you are keen to know more about this role, please email Mary at [email protected] and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.

EA Licence No: 93C4403

EA Regn No: R1326974

Responsibilities:

• Provide customer service and issuing of orders at collection counter
• Perform product exchange
• Perform monthly stock count
• Perform any ad-hoc duties as assigned

Requirements:

• Minimum GCE ‘O’ Level
• No experience needed, training will be provided
• Good interpersonal skills
• Able to commit to the below working hours

Working hours:

Mondays to Fridays, 12pm to 9pm and alternate Saturdays, 12pm to 4pm

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599

Job Responsibilites

• Front line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, in-flight bill follow up and posting of charges
• Chair side assistance if required
• Ensure that patient enquiries are attended to
• Manage appointment scheduling
• Assist in the retrieval of records and return patient records
• Arrange for follow-ups with patients or doctors when necessary
• Other ad hoc duties

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to: [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Patient Support:

• Respond to calls and assist patients with appointment scheduling, rescheduling, and cancellations.
• Provide accurate information about clinic services, operating hours, and locations.
• Address patient inquiries or redirect them to the appropriate departments as needed
• Other Adhoc duties from direct supervisors

Working Hours: 5.25 Days (Alt Saturdays), Office Hours

Rate: $10/h

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

• Guide primary school children on their school homework and assignments
• Conduct daily student care and school holiday programs
• Monitor and record the student’s progress and ensure that learning goals are met
• Develop and implement new lesson plans and other creative activities
• Create a fun and interactive learning environment
• Communicate with parents on their child’s learning progress
• Provide administrative support for the centre’s operations and events
• Basic Chinese proficiency required to support the Chinese mother tongue subject

Job Requirements:

• Minimum “A” Levels or Diploma qualifications
• Familiar with primary school syllabus and/or with teaching or tutoring experienced will be an advantage but not compulsory
• Applicants with no experience but are passionate about teaching and good with children are welcomed to apply.

Working Days:

• Monday to Friday

Location :

• Joo Chiat
• Frankel

Working Days & hours: 5 days, Mon – Fri, 10am – 7pm

Location: Pasir Panjang

Job scope:

- Responsible for order processing, quotations, invoicing, and delivery arrangements

- Assisting customers with sales inquiries via phone and email

- Responsible for following up on enquires and closing the order

- Working closely with sales personnel and providing them with updates when necessary

- Coordinate and monitor deliveries and inventories for customers

- Administrative tasks on an ad-hoc basis

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Healthcare Support Department supports frail/home-bound elderly in their healthcare needs so that they can remain to age well at the comfort of their homes and in the community. The department understands the challenges faced in taking care of elderly at home. They ensure there is continuity of care integrating healthcare and social support whenever necessary so that caregivers and their loved ones will be well-supported and enjoy good care at the same time.

Responsibilities:

• Provide care, support and assistance to the elderly (such as Personal hygiene task, Activities of Daily Living (ADL), Instrumental Activities of Daily Living (IADL) and respite/eldersitting
• Conduct basic mind stimulating activities (e.g. memory games)
• Maintenance exercises as prescribed by PT/OT
• Provide safe care to clients (such as fall prevention, medication safety)

Requirements:

• Min. GCE ‘N’ Level / WSQ Higher Certificate or Advanced Certificate in Healthcare Support / ITE approved Healthcare Programme
• Preferably with a current BCLS certificate
• Good communication & interpersonal skills
• Able to communicate in English and other languages
• This position is on contract basis
• Able to work on Saturdays
• Part-time position is available

Work Locations: Buangkok/ Choa Chu Kang

Interested applicants are to submit a Job Application Form (downloadable from https://www.fycs.org/job-opportunities/) with their resume to [email protected]. Please visit www.fycs.org for more details.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Introduction of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided