Total 2,010 administrative assistant job vacancies in Customer Service category in Singapore

Location: Yishun

Working Hrs: 42hrs/weekly

Responsibilities:

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages,responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ message from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate
• such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration

1. Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.

2. Assist in the dissemination of information: school circulars, parents’ messages.

3. Inventory management of spare uniforms and first aid items.

4. Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.

5. Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.

6. Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

Qualifications:

1. Minimum 3 GCE N Level passes including english & Mother tongue languages

2. Must be proficient in computer applications such as MS Word, MS Excel.

3. Possess customer service oriented disposition with good interpersonal and communication skills.

4. Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.

5. Able to relate well with young children.

Location: Ang Mo Kio

Working Hrs: 42.5hrs/weekly

Responsibilities:

1. Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)

2. To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous)

3. Able to use school implemented IT system for administrative purposes.

4. To handle daily varied demands and queries from parents / students / vendors / staff etc

5. To call pupils absentees and to check with parents on their child’s status every morning.

6. To call pupils to convey messages during ad-hoc / special events

7. To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.

8. To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties:

1. To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc

2. To help update the school activity notice board in the office (data accuracy is important)

3. To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.

4. To assist in general typing duties.

5. To assist in Stores supplies management during school holidays

6. To support any other general admin duties as and when required

Qualifications:

1. Full GCE ‘N’, or ‘O’ Level certificate or its equivalent

2. Good communication and inter-personal skills in reception duties, preferably in school environment

3. Good team player with high level of initiative

With more than 30 years of history in the automotive industry, we are privileged to be able to provide premier automobile solutions to our loyal and steady clientele.

We are seeking detail-oriented, fast learners to join our Operations department and provide essential support to the Car Loans Sales team.

Why Join Us?

• Dickson Capital, with its significant portfolios, works closely with various reputable financial institutions (“FIs”)
• Able to work closely with these FIs and learn about their workflows
• Nurturing environment where experienced seniors and superiors in the team will provide guidance and on-the-job training
• Punctuality allowance, AWS and attractive bonus payout (bonus subject to company and individual performance)
• Marriage and birthday leave entitlements on top of annual and medical leave
• Opportunity for job rotation to be able to learn and familiarise with the different functions

Core Responsibilities:

You will be trained progressively as an all-rounder in the processing and disbursement of motor loans to banks and our In-House Loans team. The products you will be managing are namely; floor stock, hire purchase and in-house loans. You will be one of the critical checkpoints in the workflow and be expected to practise strong teamwork. You will report to the Deputy General Manager.

• Verification of supporting documents received from customers, to ensure that documents are complete and comply with the regulatory and banks’ requirements
• Work closely with the Sales team to ensure there are no pending, aged cases
• Assist to notify and follow-up with external parties (banks, customers etc.) on outstanding cases
• Process and submit loan disbursements to bank partners promptly and accurately
• Manage and support portfolio’s monthly interest calculations and follow-up with the relevant parties
• Monitor outstanding payments, if any, and contact customers as reminders
• Consolidation of data on a regular basis to assist on reporting and maintenance of dashboard
• Any other ad-hoc duties assigned

Job Requirements:

• Minimum GCE “O” level/NITEC, or equivalent
• At least 1 year of relevant experience will be an advantage
• Strong computer literacy, and speed and accuracy in data entry
• Meticulous, keen eye for detail
• Ability to communicate effectively with stakeholders
• Able to work both independently and in a team setting
• Good time management to meet banks’ daily cut-off timings

▶️ Basic up to $2500
▶️ Monday - Friday (7:00am - 4:00pm), Lunch Break (30 minutes)

This advertisement is recruiting for the position of Receptionist cum Administrative.

If successfully selected, you will be seconded to MOE primary located in Ang Mo Kio.

Contract Period: From 02 January 2025 to 31 December 2025.

Option to Extend: From 01 January 2026 to 31 December 2026.

Personnel to be deployed at the following hours:

Contract Period: From 02 Jan 2025 – 31 December 2025.

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Option Period: From 01 Jan 2026 – 31 December 2026.

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Job Description

• Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
• To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are voluminous)
• Able to use school implemented IT system for administrative purposes.
• To handle daily varied demands and queries from parents / students / vendors / staff etc
• To call pupils absentees and to check with parents on their child’s status every morning.
• To call pupils to convey messages during ad-hoc / special events.
• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate the case to other colleagues in the office immediately if it is beyond superficial cases.
• To handle / support situations when pupils’ vomit, soiled their clothes.

General Duties

• To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
• To help update the school activity notice board in the office (data accuracy is important)
• To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
• To assist in general typing duties.
• To assist in Stores supplies management during school holidays
• To support any other general admin duties as and when required

The personnel shall minimally have the following qualifications, skills and experience:

• Full GCE ‘N’, or ‘O’ Level certificate or its equivalent

The Personnel to have the following skills and experience:

• Good communication and inter-personal skills in reception duties, preferably in school environment
• Good team player with high level of initiative

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration

•  Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

Qualification:

 Minimum 3 GCE “N” Level Passes including English and Mother Tongue language.

Skills:

• Must be proficient in computer applications such as MS Word, MS Excel.
• Possess customer service oriented disposition with good interpersonal and communication skills.

Experience:

• Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.
• Able to relate well with young children.

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an option to extend the Contract for a further period of 12 months.

Personnel to be deployed at the following hours:

- Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break

- Fridays: 7:00am to 3:30pm, inclusive of 1 hr lunch break

- Service not required on Saturdays, Sundays and gazetted public holidays

Location: Yishun Primary School, 500, Yishun Ring Road, Singapore 768679

Job Description

1. Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
2. To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous)
3. Able to use school implemented IT system for administrative purposes.
4. To handle daily varied demands and queries from parents/students/vendors/staff etc
5. To call pupils absentees and to check with parents on their child’s status every morning.
6. To call pupils to convey messages during ad-hoc / special events.
7. To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
8. To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

1. To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
2. To help update the school activity notice board in the office (data accuracy is important)
3. To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
4. To assist in general typing duties.
5. To assist in Stores supplies management during school holidays
6. To support any other general admin duties as and when required

Qualifications:

- Full GCE ‘N’, or ‘O’ Level certificate or its equivalent

Skills and experience:

- Good communication and inter-personal skills in reception duties, preferably in school environment

- Good team player with high level of initiative

Contract Period: From 02 Jan 2025 – 31 December 2025.

Option Period: From 01 Jan 2026 – 31 December 2026.

Personnel to be deployed at the following hours:

- Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break

- Service not required on Saturdays, Sundays and gazetted public holidays

Location: Ang Mo Kio Primary School, 20 Ang Mo Kio Avenue 3 Singapore 569920

Scope of work

• Handle telephone calls and inquiries from stakeholders

• Help with walk-in queries from students, parents and teachers

• Provide first-aid to students

• Assist with daily administrative duties such as documentation, data entry

• Pack brochures, booklets and souvenirs for staff and students

• Print worksheets and examination papers

• Any other ad hoc duties assigned by the school

Qualifications, skills and experience:

• GCE 'O' Level

• 3 years in administration

• Proficiency in Microsoft Office - Microsoft Word, Microsoft Excel

• Good communication skills and comfortable engaging stakeholders

• Ability to multitask with good time management

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an option to extend the contract for a further period of 1 year.

Personnel to be deployed at the following hours:

• Mondays and Wednesday: 8:30am to 5:30pm, inclusive of 30 minutes lunch break

• Tuesday and Thursday: 8:00am to 5:00pm, inclusive of 30 minutes lunch break

• Fridays: 9:00am to 5:30pm, inclusive of 30 minutes lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Anglo-Chinese School (Junior), 16 Winstedt Road Singapore 227911

Job Description

•  Main Duty - Customer Service Duty (mindset has to meet the
• realist challenges and demands of a Primary School setting)
•  To answer phone calls, manage visitors, takes messages,
• responds to enquiries and provide general useful information (in
• a very dynamic environment where calls are volumous)
•  Able to use school implemented IT system for administrative
• purposes.
•  To handle daily varied demands and queries from parents /
• students / vendors / staff etc
•  To call pupils absentees and to check with parents on their
• child’s status every morning.
•  To call pupils to convey messages during ad-hoc / special events
•  To render first level assistance to walk-in pupils’ needs including
• sick & injured pupils. To escalate case to other colleagues in the
• office immediately if it is beyond superficial cases.
•  To handle / support situation when pupils’ vomit, soiled their
• clothes.

General Duties

•  To assist in canteen matters, utility, FAS application, arrears fee,
• bus booking, etc
•  To help update the school activity notice board in the office (data
• accuracy is important)
•  To maintain the forms cabinet in the office. All forms must be
• current and to be replenished constantly.
•  To assist in general typing duties.
•  To assist in Stores supplies management during school holidays
•  To support any other general admin duties as and when required

Work Schedule

• Contract Period: From 02 Jan 2025 – 31 Dec 2025.
• Mondays to Fridays: 7:00am to 4:00pm
• Service not required on Saturdays, Sundays and gazetted public holidays

Requirement

• Good communication and inter-personal skills in reception duties,
• preferably in school environment
• Good team player with high level of initiative

EA License No.: 96C4864

Reg. No.: R22110485

This advertisement is recruiting for position of Receptionist cum Administrative Assistant.

If successfully selected, you will be seconded to MOE primary school located in Yishun.

Contract Period: From 1 January 2025 – 31 December 2025

Option to Extend: for a further period of 12 months.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break.
• Fridays: 7:00am to 3:30pm, inclusive of 1 hr lunch break.
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

The personnel shall minimally have the following qualifications, skills and experience:

Qualifications:

• Minimum 3 GCE ‘N’ level Passes including English and Mother Tongue language.

Skills:

• Must be proficient in computer applications such as MS Word, MS Excel.
• Possess customer service oriented disposition with good interpersonal and communication skills.

Experience:

• Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.
• Able to relate well with young children.

Please ensure you have submitted the additional information in the form below: https://forms.afizan.com/index.php/962926?lang=en

Please note that we will not consider your application if this form is not submitted.

Position:

Receptionist cum Administrative Assistant (Permanent)

Multiple Locations:

Toa Payoh North

Bishan Street 12

Woodlands Drive 62

Anchorvale Drive

Jalan Bunga Rampai

Martia Road

Working Hours:

7:00 am to 4:30 pm or 7:30 am to 5:00 pm or 8:00 am to 5:30 pm

Expected Interview Date:

If you are shortlisted, you will be notified within 2 weeks from the application date.

Packages:

• Salary Range: $2,000 to $3,500, depending on experience
• Annual Leave: 12 days per year
• Sick Leave: 14 days per year
• Medical Insurance
• Variable Bonus

Responsibilities:

• Perform front desk duties by professionally attending to the needs of walk-in customers, including parents, visitors, partners, teachers, staff, and students.
• Assist students according to school guidelines, such as issuing graduation certificates and other documents.
• Accept goods on behalf of staff and coordinate with them to confirm receipt.
• Handle incoming calls professionally, ensuring they are answered within three rings, and manage call-related tasks such as recording messages and directing calls.
• Issue stationery and loan items, providing guidance on the appropriate forms to use.
• Notify the General Office when stationery and first aid supplies in the Sick Bay require replenishment.
• Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for those needing to leave school early.
• Manage lost and found items, ensuring they are promptly recorded, labelled, and organised.
• Handle administrative duties such as data entry and verifying the completeness of submitted forms and documents, including MOE FAS application forms and leave application forms.
• Manage latecomers by updating their details in the Google form, issuing latecomer slips, updating daily attendance records, and notifying the Office Manager about students issued with Corrective Work Orders.
• Schedule parents' appointments with key personnel during Parents-Teachers Meetings.
• Support the Discipline Master in safeguarding Ezlink cards and mobile phones for latecomers or students.
• Provide administrative assistance for fundraising events and maintain orderliness and cleanliness at the reception counter.
• Undertake ad hoc duties and projects assigned by the school, including handling calls, walk-in enquiries, deliveries, school mail, and parcel dispatches.
• Attend to unwell pupils in the General Office (GO) and ensure compliance with the school’s early dismissal procedures.
• Coordinate with the teacher in charge to update weekly school activities in the GO.
• Pack and prepare materials for distribution to all classes.
• Compile basic information and statistics using MS Office and file and distribute school correspondence and materials.
• Provide logistical support for ad hoc staff requests, including preparation of school materials and facility bookings.
• Collate student data while administering applications for financial assistance and other support schemes.
• Provide administrative support during major school events, such as Primary 1 orientation.
• Perform any other duties as assigned by the school.

Requirements:

• Applicants must be Singapore Citizens, Singapore Permanent Residents, or possess an ICA-issued Long-Term Visit Pass (LTVP/LTVP+).
• Candidates should hold at least a GCE N Level Certificate, with a preference for a GCE ‘O’ Level or an equivalent qualification, including passes in English and Mathematics or relevant WSQ certificates.
• Ideally, candidates should have a minimum of two years of experience in frontline customer service.
• A minimum of three years of experience in administrative support is required.
• Relevant experience in similar roles, preferably within a school environment, is advantageous.
• Proficiency in the Microsoft Office suite, including Word, Excel, and PowerPoint, is essential.
• Strong communication and active listening skills are necessary.
• Excellent interpersonal skills, with the ability to engage effectively with students, parents, and stakeholders.
• Ability to thrive in a fast-paced environment while handling inquiries professionally and courteously.
• A collaborative attitude with strong teamwork skills and a high level of initiative is important.
• A strong customer service orientation is required.
• Capability to multitask and manage time effectively.
• Ability to address basic issues independently.
• Basic knowledge of First Aid is preferred.

Job Description

•  Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
•  To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous) Able to use school implemented IT system for administrative purposes.
•  To handle daily varied demands and queries from parents / students / vendors / staff etc
•  To call pupils absentees and to check with parents on their child’s status every morning.
•  To call pupils to convey messages during ad-hoc / special events.
•  To render first level assistance to walk-in pupils’ needs including sick & injured pupils.
• To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
•  To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

•  To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
•  To help update the school activity notice board in the office (data accuracy is important)
•  To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
•  To assist in general typing duties.
•  To assist in Stores supplies management during school holidays
•  To support any other general admin duties as and when required

Job description:

• Respond promptly and professionally to customer inquiries via phone, WhatsApp, and email.
• Provide accurate information regarding order status and product details.
• Collaborate with relevant departments to address and resolve customer issues efficiently.
• Proactively manage customer feedback, ensuring effective recovery solutions and maintaining high customer satisfaction.
• Deliver outstanding customer service to walk-in clients.
• Process customer orders and order modifications following company policies and procedures.
• Perform various administrative tasks as assigned on a daily basis.

Requiremetns:

• Proficiency in Microsoft Office Suite and strong computing skills.
• Positive attitude and willingness to learn and adapt.
• Strong organizational and time management skills.
• Excellent problem-solving skills, attention to detail, and ability to work independently.
• Good interpersonal and communication skills.

Key Highlights

• Contract Duration: 2-years
• Nearest MRT: Woodlands (Main Office), Pasir Panjang or Tampines
• Salary: $2,300 - $2,800 per month
• Working Arrangement: Monday – Friday (Office Hours)

Responsibilities

You will be part of a team that champions for the fair treatment of domestic workers in Singapore and promotes cohesive social integration among the community.

• To interview migrant domestic worker (MDWs) in their native language, with the assistance of interpreters, if necessary, either face-to-face or by other means for the purpose of understanding their employment and welfare conditions.
• Render assistance or provide advisory on employment related issues (both to MDWs and employers).
• Escalate infringement of employment and welfare to the relevant authorities.
• Collate and record responses of interviewees onto a custom-designed interview platform, and the collation of reports.
• Perform general clerical duties such as answering phones, appointment scheduling, calling employers to missed interview, letter printing and folding, entering data into spreadsheets, photocopying and collating.
• Other duties as assigned by organisation/supervisor/ centre manager.

Requirements

• ‘O’ Level, ‘A’ Level and Diploma in any field.
• Good command of the English, Mizo and Burmese language to liaise with Myanmar external partners.
• Experience in administrative and customer service will be advantageous.
• Able to communicate in a clear and confident manner, written and verbal.
• Strong interpersonal skills with positive disposition.
• Strong team player.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Wong Xue Ying

BGC Group Pte Ltd

EA License No: 05C3053

Registration No. R22108799

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

Job Scope

• Ensure timely collection and delivery of goods.
• Perform delivery duties courteously and professionally.
• Responsible for cleaning and maintenance of the vehicles.
• Conduct daily checks to ensure vehicles are in good and safe condition.
• To perform other general works or other duties when assigned.
• Able to work independently.
• Any other ad-hoc duties that the reporting manager/management may assign.

Requirements

• Mininum Secondary Education and above
• Valid Class 4 licence
• Good driving records

1. Site Manning: Provide on-site advice and support to customers.

2. Preventive & Corrective Maintenance: Perform monthly preventive maintenance and ensure proper documentation.

3. Key Performance Indicator (KPI): Meet KPI set for system at customers site.

4. Documentation: Maintain accurate records in the company’s CRM platform.

5. Safety Compliance: Adhere to safety regulations and perform all tasks according to the standard operating procedure.

6. Drug Safety: Ensure zero drug safety incidents during the course of operations.

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

The Job

1. Accountable for the efficiency and effective operations of the Call Centre, its agents and services.
2. Lead the agents in improving customer service, in terms of service delivery, service attitudes, defined service outcomes, achieving service standards and receiving service awards.
3. Lead in reviewing current practices, reviewing resources, utilizing resources well, set targets for the department, set targets for the staff, report regularly to HOD and manage costs well.
4. Lead in using relevant market information to analyse and propose on new services, new processes to improve work, and new ideas on the use of digital technologies.
5. Leverage on relevant information, data, digital enablers, digital tools, technologies to propose improvements in upscaling and upskilling the Call Centre’s ability to deliver and perform beyond its current means.
6. Ensure staff are recruited, trained, coached and enabled to provide excellent service under any circumstances. Ensure the well-being of all staff.
7. Establish and maintain effective working relationships with the many stakeholders’ i.e., departmental supervisors and co-workers, external collaborators, vendors, corporate clients, and the public.
8. Undertake any other duties as and when assigned.

The Person

• At least 2 years of working experience in Call Centre Management / Operations.
• Possess excellent communication skills and service oriented.
• Strong supervisory skills in leading and motivating a team towards achievement of departmental and organizational goals.
• Strong understanding of managing service operations.
• Proficient in relevant digital applications and tools.
• Meticulous in attending to incidents and ability to work with tight deadlines.

Job description

DB Golf Center is looking for a Customer Service / Admin Assistant to join our Team

We are seeking a dedicated and customer-focused professional to ensure smooth scheduling, outstanding customer service, and efficient management of administrative tasks in an Indoor Golfing Facility.

Key responsibilities include:

- Provide administrative support to the team and director by handling special requests, projects, or urgent tasks as needed.

- Coordinate and manage lesson bookings, ensuring accurate and efficient scheduling for coaches and customers.

- Maintain accurate records of lesson schedules, customer interactions, and operational data.

- Respond promptly to customer inquiries via phone, email, chat, or in person.

- ⁠Resolving customer complaints and issues effectively and efficiently.

- Foster positive relationships with customers to enhance satisfaction and promote loyalty.

- Support the smooth running of the indoor golf center, including equipment management and resource allocation.

- Ensure all areas of the facility are clean, organized, and fully operational

Qualifications:

- Strong communication skills

- Empathy, patience, problem-solving abilities

- Customer-centric mindset

- Familiarity with Microsoft Office

- Ability to adapt and handle ad hoc tasks with flexibility and efficiency.

Added Value:

- Marketing knowledge with marketing principles to assist with promotions and customer engagement.

- Fluency in written and spoken Chinese is an asset for supporting Chinese-speaking customers

- Familiarity and interest in Golf

As a valuable member of the SCH family, you are an integral part of the care team for rehab and sub-acute patients. You will assist the nursing staff in administrative duties, basic nursing care and infection control practices for an assigned group of patients. You will perform housekeeping duties, which includes ensuring a clean and tidy ward environment, as well as the maintenance of the ward inventory.

• GCE “N” Level
• A recognized Certificate in Health Care (Inpatient)
• Comfortable with shift work (3-rotating shift) and open to deployment within 2 work sites under SingHealth Community Hospitals
• Uniform required
• Passion to serve the community

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Mission of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Join our team as an Assistant Field Engineer and contribute to our expertise in smart condition monitoring systems for industries. We are seeking a candidate with specialized technical skills to support our operations as we evolve towards Industry 4.0 and smart IIoT integration.

JOB RESPONSIBILITIES:

• Conduct vibration analysis, in-situ balancing, and laser shaft alignment.
• Perform ultrasound inspection services to assess machinery health.
• Install motor current monitoring and vibration monitoring systems.
• Generate detailed technical and analytical reports.
• Present technical findings and solutions effectively to clients and team members.
• Learn and assist in performing root cause analysis to identify and resolve equipment issues, ensuring minimal downtime and optimal performance.
• Adhere to safety regulations and company policies while working on-site, ensuring a safe working environment for yourself and others.
• Demonstrate experience in work-at-height, confined space, and process plant environments.

JOB QUALIFICATIONS:

• Minimum Diploma in Mechanical Engineering, Computer Science Engineering, Electrical or a related field.
• At least 2 years of relevant experience in vibration analysis, balancing, alignment, and ultrasound inspection.
• Posses a valid Singapore Class 3 Driving License.
• Strong hands-on and practical skills in field operations.
• Strong organizational skills, including multitasking and effective time management, along with a proactive approach to problem-solving.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) is preferred.
• Demonstrates a strong sense of responsibility and dedication.
• Ability to work independently and collaboratively within a team environment.
• Ability to start work immediately would be an added advantage.

We thank all applicants for your interest, but only those selected for an interview will be contacted.

Troubleshoot IT Network issues, help desk ticket support, hardware setups and software applications

• Support system upgrades, installations, and software updates
• Assist in the administration of user accounts, permissions, and access rights and set up email accounts
• Maintain accurate and up-to-date IT inventory records, including equipment and software licenses
• Provide IT support to local and remote users (Hardware/ Software/ Network)
• Attend to ad-hoc service repair calls
• Assist in web design and graphic design work
• Any other duties assigned by the Superior

Requirement

1. Diploma or degree in Computer Science, Information Technology

2. Interested in marketing IT tools and web services

3. Good communication skills. People-oriented and able to speak in public/zoom briefing

4. Provide support outside of normal operating hours as required

5. IT Savvy and familiar with IT tools such as Microsoft Office and Microsoft Access, SQL database, Phyton, C++, Java, etc

6. Able to commit to a minimum 6-month to 12-month intern contract.