Total 3,916 brand executive job vacancies in Customer Service category in Singapore

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

RESPONSIBILITIES

• Provide administrative and marketing support to the Sales & Marketing Divisions
• Prepare quotations, follow up on sales orders and tender preparations
• Generate reports and maintenance of database
• Help to build and maintain good relationship with customers

REQUIREMENTS

• Diploma/Degree holders, preferably with the background of medical, scientific or equivalent
• Prior experience in the medical/scientific equipment, devices and consumables industry would be an added advantage
• Entry level candidates are welcome to apply
• Good communication skills
• Proficient in Microsoft Office
• Meticulous and organized
• Good attitude and willingness to learn
• Knowledge of SAP/SAGE will be an additional advantage
• Good team player

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Job overview:

The CRM Executive will be responsible for executing and optimizing the CRM strategy for our brand, ensuring that customer interactions are consistent, and drive brand loyalty. This role will involve working closely with the front-line teams to implement CRM campaigns, monitor customer behaviours, and leverage data-driven insights to deliver personalized experiences to our customers.

Job Responsibilities:

CRM Strategy Development & Execution:

• Propose and to manage loyalty programs that reward customers for repeat purchases, referrals, or engagement with the brand.
• Assist in design and implement strategies to enhance customer retention, loyalty, and lifetime value (CLV). This includes segmenting customers based on behavior, preferences, and purchasing history.
• Monitors competitor activity and brainstorms potential improvements or changes in marketing strategy, products, or services.

Customer Data Management & Segmentation:

• Analyze customer data and behavior to develop insights and identify target segments for personalized marketing.
• Work with the CRM data analytics team and prepare regular reports on CRM campaign performance, customer acquisition, retention rates, and overall marketing ROI.

Brand Communication:

• Ensure all CRM messaging and communications are aligned with the brand’s voice and values.
• Ensure marketing materials and collaterals are published and distributed in line with the brand direction.
• Support the team in participating in any Public Relations events related to promoting the company’s brand.
• Identify and manage external partners to maximize brand exposure e.g. events, livestreaming, managing KOLs.

Customer Feedback & Insights:

• Gather and analyze customer feedback to continuously improve the CRM strategy and customer experience.
• Use customer feedback to inform brand positioning, product development, and future marketing initiatives.
• Manage overall marketing projects timeline and budget.

Requirements:

• Relevant certificate in marketing from recognized institutions.
• Minimum 2 years of experience in branding and marketing. Proven track records in executing successful CRM campaigns and customer retention program.
• Excellent writing abilities and interpersonal communication skills.
• Strong analytical skills with the ability to interpret customer data and derive actionable insights.
• Customer-centric mindset with a focus on delivering value to the customer.
• Able to work independently under tight deadlines

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Location: Tuas View Circuit, Singapore Company Transport / Transport Allowance ($120) if candidate possess own transport
Monday to Friday (8am to 5pm)
Basic: $3000 to $3600

Requirements:
Diploma holder and above
At least 2 years relevant experience preferred

Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
• To prepare invoices, monthly reports for consolidated billing.
• To maintain and upkeep the filing system and software on all aspects of waste information.
• To assist Customer Service Manager to ensure smooth daily operational in the team.
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
• To update customer database in respect of customers and potential customers.
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

JOB DESCRIPTION

• Provide a high level of customer service and assist in members and guests’ enquiries.
• Assist in golf reservations for members and guests (via phone, email or in-person).
• Perform opening and closing procedures for golf sports shop.
• Responsible for the accountability of all sales and money transactions made during shift.
• Maintain an accurate up-to-date Golf Tee Sheet.
• Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc.
• Assist members and guests by selling merchandize an providing information in a professional manner.
• Assist in rotating stock, displaying merchandize in an appealing, well presented and orderly manner.
• Assist in maintaining/monitoring inventory and stocktake.
• Communicate with Golf Service Attendant, Golf Course Officer on changes, wherever appropriate.
• Assist corporate events with billing, registration, goodies bags, issuing score card, etc.
• Receive and process payment from member’s monthly statement, refunds and billing disputes.
• Assist and provide application relevant forms for members and guests on various privileges and services that we offer

JOB REQUIREMENTS

• Min GCE ‘O’ Level
• Min 1 year of experience in front desk duties
• Ability to read and speak English fluently
• Good interpersonal and communication skills
• Excellent track record in work performance as well as timekeeping
• Possess a high level of confidentiality when handling Private & Confidential matters
• Proficient in MS Office Word & Excel
• Five-day work week.
• Rotating shift hours. Must be willing to commit on weekends and public holidays.

BENEFITS

• Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
• Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
• Learning & Development Opportunities and Staff Recognition Awards

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require
• Immediate position

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/ N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Active member of a global virtual team, who in turn is responsible for:

• Executive End User IT Support of C-level executives and their executive administrators, plus all VIPs (job group 7 and higher)
• Meeting concierge services (internal, external & remote)
• Possible support of BD Board of Directors-on and offsite Meeting support, IT support Executive’s and Executive Administrator’s mobile device maintenance, configuration and procurement
• Office hardware installation, maintenance, configuration and procurement
• Partner with Executive Administrators with meeting support and consultations, onboarding and assisting new executive hires and maintaining customer confidentiality in all ways.
• Partnering with the Global Executive Support team to facilitate large scale events both online, onsite and offsite.
• May include evening work and/or weekend work occasionally.

Education and Experience

• Bachelor Degree required in Computer Science, Business, or applicable certifications with 5 years of service desk and/or customer service experience.
• 5+ years of I.T. experience in a team environment, preferably in an executive support type capacity.
• MS certified, ITIL certified, Six Sigma certified (preferred)
• Experience of working alongside C-level corporate executives in a polished, professional manner.
• Solid experience in C-level executive IT support services; 5+ years of corporate experience
• Experience in a virtual team, self-motivated work environment.
• Experience with large-scale events and mixed venues, audio visual meeting room systems and supporting technologies for meetings of up to 10,000 attendees virtually.
• Collaboration solutions, such as MS-Teams, MS Live and Town Hall platforms.

Knowledge and Skills

• Strong customer service and interpersonal skills
• Excellent Communication skills, polished, professional appearance and demeanor.
• Process creation and management skills
• Strong relationship building skills with contractors, vendors, and other teams.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

• Great Career Exposure
• Good working environment
• Good Remuneration Package

As an Executive, Patient Service Centre , you will be responsible for the following duties:

Processes & Workflows

• Assist in reviewing and updating workflows, standard operating procedures, work instructions, and business continuity plans (BCP) to ensure efficient service delivery and a superior patient experience.
• Help review and update workflow scenarios, drills, and resource planning for daily operations.

Systems

• Serve as a credentialed trainer for the NGEMR system.
• Train new employees on the proper use of the NGEMR system, ensuring compliance with WH PDPA policies.
• Review and update user access matrices to ensure all users have appropriate and valid access for their roles.
• Support and implement change management for work processes related to NGEMR.

Patient Care / Relations

• Identify and assist in resolving patient service issues faced by Patient Service Associates (PSAs).
• Manage crowds and coordinate manpower, if necessary, working with the Supervisor to address daily operational needs.
• Regularly "walk the ground" to ensure consistent high-level service is maintained.
• Serve as the primary contact for escalated feedback and complaints, providing resolutions and improving work processes and operational efficiency where needed.
• Demonstrate excellent interpersonal skills when interacting with both patients and staff.
• Draft and update workflows, work instructions, and policies to ensure they remain current and relevant.

VIP Management

• Represent WH during VIP visits.
• Greet VIPs and ensure they receive a warm welcome at WH.
• Provide VIPs with complimentary parking vouchers.
• Coordinate with the receiving department to monitor the VIP patient journey.
• Create team chats for logistics planning when multiple departments are involved.

Operational

• Assist the Supervisor in coordinating and planning operations, managing manpower and resources to ensure cost-efficiency and effective management.
• Oversee rosters, administrative tasks, continuous improvement programs for counter services, and staff training.
• Ensure appropriate deployment of staff.
• Supervise the operation of reception areas during business hours.
• Ensure all counters comply with 5S housekeeping standards.
• Oversee the discipline, conduct, and grooming of PSAs.
• Supervise the training of new staff and the career development of existing staff.
• Provide ongoing training for both new and current staff on frontline services.
• Conduct orientation and induction programs for new employees.
• Perform daily supervisor handover confirmations and take responsibility for counter collections. Ensure payments are reconciled and submitted on time.
• Lead department roll calls and in-service training sessions for all PSAs.
• Conduct relevant audits related to PSAs’ duties.
• Ensure PSAs adhere to PDPA standards.
• Support the Supervisor in submitting and approving monthly shift claims and ensure staff claims, leave, and medical certificates are accurately recorded.
• Assist in reporting and analyzing the department’s key performance indicators.
• Collect and analyze data for monthly reports.
• Serve as a certified mask fitting trainer, conducting decentralized mask fittings for new staff.

General

• Participate in process improvement initiatives and help streamline workflows.
• Regularly maintain and organize departmental files and documents, ensuring both electronic and paper records are complete.
• Participate in procurement activities as assigned.
• Undertake additional duties or tasks as assigned.

Requirements:

• Degree in any discipline from a recognized institution with more than 2 years of relevant experience in patient service centre operation, customer service preferably in healthcare &/or hospitality.
• Ability to create and maintain collaborative work relationship
• Strong key stakeholder management and vendor management
• Experience in a supervisory role is necessary and important
• Knowledge of hospital operations would be preferred
• Credential trainer for NGEMR

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email.
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description

• Industry/ Organization Type: Wholesaler – Car Industry
• Position Title: Car Sales Executive / Sales Representative (Motor Vehicle)
• Working Location: Central - Novena
• Working Hours: 5 days (9.30 am – 6.30 pm)
• Salary Package: Basic up to $4000 + Commission
• Duration: Permanent Role

Key Responsibilities

• Provide comprehensive details on consigned vehicles, including specifications and conditions.
• Respond to customer inquiries, assisting in their decision-making process.
• Inspect vehicles thoroughly to evaluate condition, performance, and value.
• Create appealing vehicle listings with detailed descriptions and quality photos.
• Demonstrate vehicle features and benefits during test drives and showroom visits.
• Market vehicles using online platforms, social media, and print ads.
• Negotiate sales terms to meet targets and maximize profits.
• Efficiently close sales, ensuring accuracy in all related documentation.
• Deliver exceptional customer service throughout the sales journey.
• Maintain transparent relationships with consignors and build strong connections with customers.
• Encourage repeat business and referrals through superior service and satisfaction.
• Execute additional duties as required.

APPLY NOW!!!

• Experience in automotive sales is preferred with strong knowledge of automotive products and vehicle assessment.
• Skilled in negotiation and familiar with digital marketing tools.
• Valid Singapore driving license for vehicle handling.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67852 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

We are seeking a dynamic and customer-focused individual to join our team as Customer Engagement Executive. In this role, you will play a key part in ensuring a positive and professional customer experience by conducting outbound welcome calls and addressing customer needs with care.

Responsibilities:

• Conduct welcome check-in calls with customers to thank them for their policy purchase, review the policy details, ensure product suitability, and provide administrative support.
  
• Carry out ad-hoc outreach calls as assigned.
  
• Perform ancillary tasks to complete the call cycle effectively.
  
• Deliver a positive and professional customer experience, ensuring service excellence.
  
• Address and resolve customer queries and requests while adhering to service level agreements and turnaround time standards.
  
• Support ad-hoc projects and administrative tasks as required.
  

Requirements:

• Diploma or degree holder qualifications are preferred.
  
• 1–3 years of experience, ideally in the insurance industry.
  
• Strong customer-centric personality and mindset.
  
• Pleasant and cheerful disposition.
  
• Exceptional interpersonal and communication skills, with proficiency in both English and Mandarin to handle English and Mandarin speaking customers.
  

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require

Summary:

• Basic salary up to $3500
• Variable bonus on a yearly basis
• Location: Ubi
• Work week: 5 days (Only need to come back half day on Sat once in a month)
• Timing: 9.00am - 6.15pm

Key Responsibilities:

• Circulate suppliers' invoices to various departments for verification and approval before posting
• Prepare suppliers' payments
• Perform monthly reconciliation of creditor's statement of accounts
• Assist in the preparation of journals for the monthly closing of accounts
• Other duties as and when assigned

Key Requirements:

• Min Nitec in Accounting / Business Administration or equivalent
• Preferably with at least 1 year experience in related field

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Responsibilities:

• Ensure a smooth and efficient sales administration process flow and coordination to maximize customer satisfaction.
• Assist Account Managers in preparing detailed and accurate sales quotations in response to customer inquiries, with timely follow-up.
• Respond promptly to customer requests for quotes and product information, whether for new purchases or renewals of licenses/maintenance agreements.
• Verify pricing before submitting to the Purchasing department to process purchase orders.
• Process confirmed sales orders efficiently.
• Address customer delivery inquiries and collaborate with the Operations team to coordinate logistics.
• Escalate any maintenance or support issues reported by customers to the Operations team.
• Collaborate closely with Account Managers to achieve sales performance targets.
• Maintain accurate documentation of all relevant data.
• Assist Account Managers with tender requirements by coordinating with Suppliers and the Technical Solution team.
• Monitor and follow up on the progress of tenders and provide updates.
• Build strong relationships with customers to identify additional sales opportunities beyond the initially requested products, helping to drive revenue growth.
• Perform additional administrative tasks as needed or as assigned by the company.

Requirements:

• Diploma in Supply Chain/Logistics or preferably in Information Technology or IT System Integrator industry.
• At least 2 years of working experience in a similar industry.
• Proficient in using MS Office Applications.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Inbound Call Centre

Duration: 12 months contract (Convertible)
Working days: 5 days per week (including weekdays and weekends)
Location: Raffles Place
Duration: 12 months (renewable / convertible)
Note: 1-2 months training

Working hours:

o Morning shift: 8am-5pm, 9am-6pm, 10am-7pm

o Afternoon shift: 11am – 8pm or 1.30pm – 10.30pm or 2.30pm to 10.30pm

o Night shift: 10.30pm – 8am (Not activated now but needs to be comfortable)

Main duties and responsibilities

· Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services

· Respond to customers’ queries and concerns with the aim of achieving first call resolution.

· Follow up promptly with customers to resolve issues

· Provide customers’ feedback to respective business partners to improve customer experience

· Introduce and educate customers on the self-service/automated banking channels.

· Perform after- call administration work

· Use customer service and sales skills to optimize customer satisfaction of each customer contact

· Maximize opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Requirements:

· Possess a Diploma or Degree in any discipline

· Able to commit to 24/7 rotating shift work, needs to be comfortable working shift work

· Must be comfortable with call centre environment – can be stressful as it’s very regulated – all calls are monitored, and KPIs are pegged at how fast and how well the CSE attends to calls. (Productivity and service quality)

· Comfortable with desk bound role.

· Must be prepared to cross-sell. (E.g., personal loans- talk about compound interest)

· Will be required to work 5 days in a week, including weekends and public holidays

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Up to 4K

Location: Novena

Job & Responsibilities:

· Look into the workflow, work processes and staff communciations to ensure operational efficiency.

· Assist in the planning of the doctors' roster to ensure smooth clinic operations.

· Co-ordinate doctors' leave to ensure adequate medical manpower at all times.

· Supervise the proper scheduling of patient load in the appointment system in accordance with doctors'/clinics' requirements.

· Ensure all doctors' training, attachment and sit in sessions are duly monitored, planned and updated

· Ensure all rooms are opened prior and load are listed based on norms.

· Oversee resource allocation and staff deployment within department.

Job Requirements:

· Min. Degree in any discipline

· Has min. 1-2 years of experience

· Good written and communication skills

· Proficient with Microsoft Office (Excel and Word)

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

SPA Receptionist and Sales Executive

We are seeking a friendly and enthusiastic individual to join our team as an SPA Receptionist with the need to do Sales in this role, you will be responsible for greeting guests, scheduling appointments, managing the front desk, and assisting with sales of spa products and services.

Role & Responsibilities:

Warmly greet and welcome guests, creating a positive first impression.

Efficiently manage the front desk, including answering phones, scheduling appointments, and processing payments.

Provide accurate and informative information about spa services and products.

Assist with sales of spa products and services, achieving individual sales goals.

Maintain a clean and organized reception area.

Perform other duties as assigned.

Qualifications: High school diploma or equivalent.

Minimum of 1 year of experience in a customer service role.

Excellent communication and interpersonal skills.

Strong organizational and time management skills.

Ability to multitask and work independently.

Sales experience is a plus.

Competitive salary of $2,300 to $5,000 per month, depending on experience.

Benefits package including health insurance, paid time off, and employee discounts.

To Apply:

Please submit your resume and cover letter

Additional Information:

We are looking for someone who is passionate about the spa industry and enjoys working with people.

The ideal candidate will be a team player with a positive attitude and a strong work ethic.

Optional:

As we are looking to expand our services to include drone-based aerial photography and videography, candidate who are willing to learn and or have the relevant education like on Safety Engineering Technology can apply as well.

We encourage you to apply even if you do not meet all of the qualifications listed above. We are always looking for talented and motivated individuals to join our team.

Please note that this job advertisement is in accordance with fair hiring practices. We do not discriminate on the basis of any protected characteristic. However do note that only shortlisted personal will be contacted and notified.

CPO is startup dedicated to providing exceptional customer service and satisfaction.

We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive.

As a Customer Service Executive, you will be the ambassador of our company, responsible for delivering excellent service and support to our valued customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving. The ideal candidate will be enthusiastic, empathetic, and dedicated to delivering an outstanding customer experience.

Key Responsibilities:

1. Serve as the primary point of contact for customers, handling inquiries, complaints, and feedback in a professional and timely manner.
2. Provide appropriate solutions to customers' concerns and issues,or escalate complex issues to the relevant department.
3. Process orders, returns, and exchanges accurately and efficiently, ensuring a seamless and positive customer experience.
4. Maintain detailed records of customer interactions and transactions in the CRM system, including updating customer information and order statuses.
5. Collaborate with other departments, such as sales, marketing, and operations, to resolve customer issues and improve overall service delivery.
6. Monitor customer satisfaction metrics and feedback to identify trends and areas for improvement, and proactively implement solutions to enhance the customer experience.
7. Stay up-to-date on product/service offerings, promotions, and company policies to provide accurate and relevant information to customers.
8. Assist in the development and implementation of customer service policies, procedures, and training programs to ensure consistency and quality in service delivery.
9. Represent the company in a positive and professional manner at all times, embodying our values of integrity, respect, and excellence in customer service.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Strong problem-solving abilities and a proactive approach to addressing customer needs and concerns.
• Ability to multitask and prioritize tasks effectively in a dynamic and challenging environment.
• Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.
• Positive attitude, resilience, and a passion for delivering exceptional customer service.

logistics solutions

Jurong East

Working hours: Mon-Fri 9am – 6pm / Sat 9am – 1pm alternate off

Customer Service Executive

up to 3k

. liaise with clients and vendors to process n execute jobs

. documentation and invoicing

How to Apply:
Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA License: R1331820

Job Info:

• Working Days: 5 days/week
• OA shift: 7.30am to 5pm / 7am to 4.30pm
• OB shift: 1 to 10.30pm / 1.30pm to 11pm
• OC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am
• Location: Central/Sentosa

Job Description:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015