ob Overview: The Digital Service Officer plays a pivotal role in the digital operations aspect of facility management, focusing primarily on managing the Computerized Maintenance Management System (CMMS) and overseeing data management tasks associated with the maintenance and repair operations within a commercial property setting.

Responsibilities and Duties:

• Oversee and manage the CMMS, ensuring efficient operation and utilization of the digital system for property maintenance.
• Perform routine checks on the CMMS to ensure that all data is accurate and up to date.
• Prioritize and respond to requests for technical support related to CMMS and other digital service systems.
• Handle data management related to facility management, including tracking performance metrics and analyzing system reports.
• Collaborate with IT and software vendors to troubleshoot any software issues and optimize system performance.
• Assist with the development of digital roadmaps to enhance the efficiency of facility management operations.
• Provide training and guidance to staff on the effective use of digital systems within the facility management domain.
• Audit and inspect digital systems regularly to identify any potential improvements or upgrades.
• Liaise with contractors or vendors for any system enhancements or integrations.
• Prepare and present reports on system performance and suggest recommendations for strategic improvements.
• work with the Client and Management to ensure that all digital services provided for, including but not limited to, data interface and exchange between the client’s and FM’s systems and platforms, on-boarding asset data & records to FM’s systems, periodic reporting and tracking of performance, trend analysis, etc is properly deployed, implemented, used, in operating condition, further developed
• Work with the Client to ensure the FM’s users transactions & data input are carried out in a timely and accurate manner, including performing outstanding case or data clean-up with the users periodically.

Qualifications:

• A degree or diploma with minimum of 3 years experience in a facility management role with a strong focus on digital services management.
• Proven experience with Computerized Maintenance Management Systems (CMMS) and other digital operational management software.
• Proficiency in Microsoft Office Suite and other relevant technology tools.
• Excellent organizational skills and the ability to manage multiple tasks efficiently.
• Strong communication skills, with the ability to convey technical information to non-technical stakeholders.
• An independent thinker with the ability to solve complex problems effectively.
• A proactive, positive attitude and the ability to maintain composure in stressful situations.
• Keen knowledge in cloud services and architecture, computer language and system architecture development to aid development and troubleshooting of both current and future systems
• 
  

What JLL Offers:

• An entrepreneurial and inclusive work environment.
• Opportunities to unlock your full potential through dedicated programs.
• A competitive pay and benefits package to empower your ambitions.

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2400 -$2800
• Duration: 5 years contract (Extendable)
• Mon- Fri 8.30am to 6.00pm

Responsibilities

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements

• Diploma in Business Management or relevant discipline
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access storage.

The Group expanded rapidly since its inception in 2019 and now has 7 conveniently located branches across the island. To complement its suite of self-storage solutions, the Group also added moving services, wine storage and co-working spaces to our product offerings for customers.

The Group has recently acquired a new building to set up the 8th branch in the next few months. Coupled with expansion of existing branches, Storefriendly plans to expand by more than 30% in 2024. Therefore the Group is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Job Scope

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required
• No shift hours - suitable for candidates who value work-life balance.
• Company will consider posting to most convenient branch for candidate.
• Attractive allowances and performance incentives based on achievement of KPIs.
• Company structure facilitates career progression and job specialisation.

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for someone who is:

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Duties & Responsibilities:

· Keeping up with all the email correspondence

· Meet and greet premium guests who check in at Guest Services Lounge for their flight;

· Manage feedback received from guests in person, via call and email;

· Collate compliment / complaint / feedback statistics into monthly reports;

· Perform rotating shift work;

· Assist Operations Team when required;

Any other duties as assigned by superior

Qualifications, Knowledge & Experience:

· GCE ‘O’ or ‘A’ Levels or its equivalent;

· Minimum 2 yrs of relevant working experience in similar role in customer service;

· Excellent communication and interpersonal skills;

· Pleasant and outgoing disposition;

· Proficient in MS office & Internet.

Job Description:

• Provide service to the patient, non clinical matters mainly, from registration to the payment, more on admin duties .
• Follow up with patients as another mode of customer service, for their feedback and reviews.

Job Requirements:

• Min Diploma
• A team player with excellent interpersonal skills
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Responsibilities

Front Office

* Provide cargo and shipping operations support to Crude & Products, LPG and LNG Teams.

* Ensure risks and exposures are highlighted for all sales and purchase agreements and are issued timely, accurately and updated in systems.

* Analyze trading exposure and profit/loss.

* Make necessary external and internal reporting documents in English and Japanese for close communication with Japan HQ.

Back Office

* Support in budgeting control and accounting analysis for PL, BS, CF - Knowledge in Accounting treatment for Oil & Gas business sector is strongly required.

* Support in working capital control (daily/monthly/quarterly/yearly).

Job Requirements

* More than 7 years of Crude & Products, LPG and LNG Trading/Operations/Risk Analysis experience.

* Good written and spoken Japanese is required for close communication with Tokyo HQ Team.

Job Description:

• Engage patients in clinics/hospitals with program enrolment
• Aid in staff/patient education and engagement during roadshows and on-site events
• Assist with ad-hoc administrative work, if necessary

Job Requirements:

• Minimum GCE “N” Levels

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Some of the things you’ll be doing:

Reception

• Receptionist duties such as receiving and attending to visitors / guests in a welcoming and professional manner
• Handling incoming calls, attending to enquiries and transferring as appropriate.
• Scheduling meetings and appointments, managing the office agenda, meeting rooms.
• Coordinating of incoming and outgoing mail and packages.

General admin

• Provide full office administrative and secretarial support including, events coordination, liaising with IT support and vendors.
• General administration and maintenance such as office storage, Logistics preparation for staff workstations, access cards, laptops, stationaries, booking of meeting rooms, local and overseas courier arrangement and other office fixed assets.
• Administrative requests made by the team, record the request on log sheet and to carry out the work request.
• To ensure vendors invoices are processed and sent to Finance on a timely manner. This includes consolidating the supporting documents and submitting them together with the invoice.
• Generate end of month report such as Biostar to ensure Door Access list are up to date with the recent logs. To ensure the system is up and running for onboarding/offboarding purposes.
• Generate monthly Google form to extract the manpower list and to ensure no lapses with MOM regulations.
• Overseeing all office supplies and arrange for servicing/maintenance.
• To keep track of pantry & stationary supplies and ensuring that order has been placed on a timely manner.
• Ensuring cleanliness and tidiness of the office and to maintain housekeeping standard according to company’s regulations.
• Any other duties as assigned.

Business Units Related

• Mail Processing which includes collection, sorting, scanning and file to the relevant folders
• Scanning of work documents for departments.

What technical skills, experience, and qualifications do you need?

• 3-5 years of experience as front desk receptionist, admin or similar role preferred
• Able to work independently with minimal supervision
• Ability to be resourceful, pro-active & responsible
• Projects professional attitude and image
• Excellent organizational skills

Responsibilities:

• Install, configure, and troubleshoot hardware, including printers, computers, projectors, and other IT peripherals.
• Resolve network connectivity issues, Microsoft Office, HR, and Accounts Software applications, Adobe, etc.
• Coordinate with IT vendors for maintenance and software license renewals.
• Negotiate with vendors for the procurement of office technical equipment and required software.
• Oversee IT security measures, including antivirus installation, maintaining desktops/laptops or IT devices, and conducting weekly data backups for servers.
• Establish LAN networks and assign IP addresses as needed.
• Provide Helpdesk support for all users.
• Image cloning and setup of new PCs/notebooks, including creating email accounts and mailbox setups.
• Assist in setting up CCTV systems in office premises and for end users.
• Possess strong technical knowledge of the latest operating systems and network protocols.
• Perform various IT-related tasks, such as updating the company website.
• Maintain software and hardware inventory and proper documentation.
• Complete any other IT-related duties as assigned, including ad-hoc tasks.

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Able to start immediately/within 2 weeks.
• Possessing CompTIA, A+, MCTS is at an advantage.
• Good Analytical Skills, Fast Learner, Shows Initiative, Honest and responsible
• Able to work 5.5 day work week (Performance bonus provided)

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Customer Service Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Interested candidates please send your updated resume via [email protected] or

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Responsible for handling in-bound calls and email requests for general enquiries within the hospital targeted service standard levels.
• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions

Requirements

• Minimum GCE O levels/N Levels/Diploma in any discipline
• Minimum 1-2 years of call centre experience
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Proficient in English and Mandarin as need to liaise with Chinese speaking customer

Salary: $1800 to $2400

Working Hours: Mon to Fri 9 am to 7 pm, Sat & Sun 8.30 am to 6.45 pm
(Must be able to commit to both weekends)

Off-day: 2 weekday per week

Qualification: Minimum 'O' Level

Experience : In Admin or Customer Service

If interested, kindly send your resume to 88109109

EA License No: 21C0626
EA Personnel: Khoo Li Wei
EA Personal Reg No: R23118433

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 6 Tuas Avenue 6 / 20 Penhas Road

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

Location: Parkway

Working hours: Mon - Fri (8am – 5pm), Sat (8am – 12pm)

Salary: $12/hr

Duration: 6 months

Job descriptions:

-Provide receptionist duties at front counter

- Ensure accuracy of clinical data entry into computer system

- Able to apply basic patient care

- Maintain filling system, coordinate appointments and other admin duties

- Liaise with various insurance company and make payment arrangement

- Any other task as directed by the Clinic Manager or Doctor

Job Requirements:

- Min A level/ Diploma in any field

- Able to work in fast-paced environment

For interested applicants, please send your updated resume to: [email protected] All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Responsibilities

Responsible for handling in-bound calls and email requests for general enquiries within the hospital targeted service standard levels.

• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions

Requirements

• Minimum GCE O levels/N Levels/Diploma in any discipline
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• Computer literacy eg: proficient in MS Word & Excel etc

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

This position will start off as 1 year renewable contract.

Location:
Office near Yio Chu Kang MRT

Responsibilities:
• Handles Ministry of Manpower(MOM) hotline regarding foreigner's work pass matters
• Provide quality customer service to public members over the phone and resolve their enquiries
• Follow-up on outstanding cases and perform call backs if necessary

Working Hour:
Mon to Fri, 8.30am to 6pm

Alternate Sat, 8.30am to 1pm

Salary:
Up to $2650

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Customer Relations Officer / Public Relations Officer

Visit www.jjobb.com

To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints.

Interact with residents to maintain good relationship.

Assist on phone calls and emails to answer resident’s enquiries.

Make appointment for resident to attend inspection with BSC (Building Service Centre) team.

Prepare and manage correspondence, reports and documents.

Liaison with consultants and HDB officers.

Provide admin support to the project team.

Other ad-hoc duties.

Job Requirements:

'O' level or equivalent qualification

Experience in handling HDB BTO project is preferred.

Proficient in Microsoft Office such as Excel, Word and Power Point.

Temporary Patient Service Officer (PSO)
Location: Shenton
Employment Type: 6 months temporary
Working Hours:
Monday to Friday: 8:00 AM to 5:00 PM
Saturday: 8:00 AM to 12:00 PM
5.5 days per week, office hours
Hourly Rate: SGD 12/hour

Roles & Responsibilities:
Provide excellent customer service to patients at the clinic.
Manage patient registration, appointments, and billing.
Assist with administrative duties, including filing and data entry.
Ensure smooth operations of the clinic reception area.
Handle patient inquiries and provide information about clinic services.
Maintain confidentiality of patient information.

How to Apply:
Send your resume and indicate the role(s) you want to apply for to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA License: R1331820

Your Role

We are looking for a Customer Service Officer to manage order processing and input data accurately into relevant software.

What Will You Do

• To manage order processing and input data accurately into relevant software or programs.
• To conduct thorough verification checks to ensure the accuracy of entered data before forwarding orders to the Production Department.
• To maintain an organised filing system for all paperwork utilised in data entry processes to preserve records of original documents.
• To offer administrative assistance and undertake additional tasks as required.

What Do We Want

• At least an ITE Higher Nitec or equivalent.
• At least 2 years of experience in related position.
• Proficient in computer skills and comfortable with using various software and programs.
• Good interpersonal and communication skills.

• Salary: $2,200 - $2,800
• Location: Genting Road - Geylang
• Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Minimum 2 years of relevant experience

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Responsibilities:

• Review and assess scam related cases from Contact Centre to identify, liaise and resolve customer issues completely and promptly.
• Ensure validity of each case escalated prior to escalating out to Fraud Support Team, Business Unit, Servicing Units and ensure quality of servicing is maintained.
• Liaises with other business owners and stakeholders for cknowledgement, follow-up on any actions and feedback requested by customers through Fraud Support Team is carried out efficiently and within timeline
• Observe all follow-up within internal and external parties to resolve requests/feedback promptly within the established service turnaround time.
• Ensures respective business owners acknowledge escalation requests and resolves the customers’ requests promptly within the established service turnaround time.
• Monitor Business Unites and Servicing Units adherence to rules, regulations and procedures and escalate to respective senior management promptly.
• Handle cases end-to-end ensuring all callbacks to address customers’ matter are completed within the timeline promised to or requested by customer.
• Work with Business Unit and Servicing Unit or within Contact Centre to identify, recommend and support the implementation of various initiatives for the improvement of processes and procedure.
• Responsible for tracking and monitoring suspicious account movements and unusual transactions that may be risky to the Bank and customers.
• Preparation of reports on scam cases reported daily, weekly and monthly working very closely with Business Unit and Servicing Unit to attain and meet the Service Level Agreement goal.
• Handle complex cases with care and speed through co ordinating with Business Unit and Servicing Unit.
• Supporting Contact Centre Servicing team through handling Inbound Voice chat.
• Supporting Business Unit and Servicing Unit early detection of scam and fraud initiatives.

Job requirements:

• Degree/ Diploma in any discipline.
• Good written and spoken communication skills in English, with ability to influence and persuade stakeholders.
• Possess excellent telephone, active listening and strong interpersonal skills, resourceful and able to work independently and as a team.
• A strong customer service mindset with good communication and problem-solving skills to represent the Bank to customers.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail.
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” attitude and a positive attitude to change.
• Highly motivated self-starter with initiative and showcases strong completer/finisher skills.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays.

Responsibilities

· Attend to enquiries and requests via calls and live chat in a professional and prompt manner;

· Update and complete accurate information on customer interaction in the Customer Relationship Management (CRM) system;

· Ensure effective and timely follow-up as promised to customers;

· Manage customer complaints and feedback with a good closure;

· Perform additional or overtime duties during operational exigencies when required; and

· Assist with ad-hoc initiatives/projects as delegated by Management.

·

Skills/Requirement

· Diploma/ Degree holder from recognized institution;

· Applicant along with 1 to 2 years of customer service experience, preferably from insurance/ banking industries; Candidate with no experience may be considered and training will be provided;

· Comfortable conversing with customers from all walks of life;

· Ability to communicate via online chat in a professional manner;

· A team player with good writing, interpersonal and communication skills;

· An individual who possesses a pleasant and cheerful disposition; and

· Relevant insurance certification will be an advantage.

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Front Office Department:

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.

How to Succeed

• Possess at least Nitec, GCE ‘A’, ‘O’, ‘N’ Levels in any discipline.
• Minimum 1-year experience in a customer service position.
• 5 days work week, able to work on 2 rotating shifts including weekends and public holidays.
• AM: 7am to 4.30pm, PM: 12pm to 9.30pm
• Entry level candidates are welcome to apply.

Responsibilities

Responsible for handling in-bound calls and email requests for general enquiries within the hospital targeted service standard levels.

• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions

Requirements

• Minimum GCE O levels/N Levels/Diploma in any discipline
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599