Total 1,959 compliance manager job vacancies in Customer Service category in Singapore

Service Manager | Electrical, Hydraulic and Pneumatic schematic | Construction Machinery | Tuas

Location: Tuas (Company pick up available - West & North)
Salary: $5,000 - $6,000 + OT + AWS + Performance bonus
Working days: Monday - Friday
Working hours: 8:15am – 5:15pm

Manufacturers of hydraulic mobile cranes, and it has a wide product range.

Job Description:

• To guide and lead day-to-day operations of the service team.
• Product delivery training to distributors and customers.
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License is an advantage.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

As a Service Manager at Nation, you will be the face of the company for our customers who are the employers, and the Migrant Domestic Workers. Your primary role is to interact with customers, understand their needs, and attend to their requirements. By understanding the customers' requirements, you would then be able to find the most suitable match and drive our business success by converting these interactions into sales for our company.

Responsibilities

• Find prospects and leads, and understand our service offerings;
• Provide quality customer service to customers, and perform service recovery when needed;
• Understand the needs, and explain how we can align with their needs;
• Facilitate the selection & interview of Migrant Domestic Workers;
• Administrative and training duties in connection with the placement of Migrant Domestic Workers;
• Ensure that all the necessary documents are processed with the Ministry of Manpower;
• Travel to customers' location to follow up on leads;
• Any other ad-hoc duties as may be assigned from time to time.

Requirements

• Certificate of Employment Intermediaries (CEI) is a distinct advantage;
• Applicants without CEI may also apply; As CEI is an MOM requirement for this industry, applicant without CEI must be comfortable with taking the course + exam
• Minimally NITEC or higher;
• At least 2 years' working experience in customer service field;
• Team player and able to work independently;
• Good time management skills;
• Great interpersonal and communication skills;
• Willing to work on Weekends / Public Holidays (off days based on duty roster).

Office Locations

• Jurong East (5 minutes walking distance from Jurong East MRT station)
• Tampines East (5 minutes walking distance from Tampines East MRT station)
• Toa Payoh (10 minutes walking distance from Braddell MRT station)
• Yishun (5 min walking distance from Yishun MRT station)

Remuneration

• Basic Salary $2,500 - $3,500 (subject to experience and CEI) + Commission

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Responsibilities

• Delegate tasks and responsibilities, and provide guidance to the project team
• Manage day to day activities and ensure contractual Service Level Agreement is met
• Co-ordinate and report the progress of the project to customers and internal management team(s)
• To lead and deliver project’s deliverables according to delivery timeline and ensure the delivered system meets the customer’s requirements
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Develops solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Manage and ensure quality assurance for all deliverables/documentation to the customer
• Plan adequate resources, including tools to support configuration management and data management activities for this project.
• Setting up and manage the configuration management environment, including the Project Management Repository.
• Manage approved patches/releases deployment accordingly to Change Request
• Review project costing and ensure the cost are well managed.
• Plan/ review schedule and able to adjust the schedule accordingly.
  

Requirements

• Degree in Computer Science/ Information Technology, or equivalent
• Minimum of 5 years' experience in the Information Technology field
• Minimum of 2 years' experience in projects management
• Strong management skills, including coaching, team-building, and conflict resolution
• Experience in Software Development Life-Cycle. Experience in Secure Software - Development Life-Cycle is an added advantage
• Familiar with the various system platforms such as Java, MS .Net, web, application, database servers,
• networking and infrastructure
  

Licence No: 12C6060

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Job Summary:

We are looking for a detail-oriented and customer-focused service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include repair and calibration of our market leading visual and infrared camera equipment as well as detection and metrology devices. Further the Service Manager will be providing the highest level of customer service and developing lasting customer relationships through outstanding customer centricity. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.

To be successful as a service manager, you should display a strong technical hands-on mentality as well as outstanding cross-functional collaboration skills across all hierarchy levels. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.

Primary Duties & Responsibilities:

· Repair and maintenance as well as calibration of customer cameras and other instrumentation

· Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.

· Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.

· Setting up and maintaining a service desk and evaluating its efficiency.

· Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.

· Monitoring department issues and client complaints to create methods to lessen recurring issues.

· Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.

· Maintaining strong relationships with manufacturers, dealers, and sales representatives

· Helping to train new employees in company procedures.

· Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes

Job Qualifications:

· Technical Education and experience in repair of hi-tech equipment or related field.

· Ability to set up and manage service center.

· Strong industry knowledge.

· Excellent communication and customer service skills.

· Computer literacy and good organizational skills.

· Strong creative thinking and problem-solving skills.

· The ability to work under pressure and handle stress.

· English is mandatory, any other Asian language will be an asset.

We are seeking an eager, motivated Client Relationship Manager to join our growing and unique organization. In this position, you will be given the unique opportunity to gain the knowledge and experience required for a CRM under the direction of experienced personnel. Comprehensive training will be provided upon recruitment. The ideal candidate will be open to learning new things and gaining various experiences.

Candidate should meet the minimum criteria:

• Diploma and above
• Any University Degree

Job Scope

• Client Acquisition
• Client Onboarding
• Manage existing clientele base
• Maintaining and strengthening client relationship

What we can offer:

• High Commissions and Bonus structure (up to $10k in bonuses)
• Unlimited earning potential
• Fast Track career progression
• Friendly Work Environment

Interested candidates may Whatsapp to 88098851 with your updated resume.

*Only shortlisted candiates will be contacted. Thank you.

Looking for candidates with shopping mall leasing experience manage tenancy mix, ensure optimal occupancy and revenue as well as formulate and implement leasing strategy.

Responsibilities:

• Manage existing tenancies, identify prospects and secure new tenancies
• Review lease proposals and put forth recommendations
• Establish and build networking channels with tenants and agents to achieve maximum occupancy
• Monitor tenants’ sales performance and work with tenants to improve revenue
• Establish and maintain good landlord-tenant relationships
• Supervise and lead junior leasing personnel
• Oversee and follow up on tenancy-related matters
• Check and review tenancy documentations
• Prepare proposals, budgets and monthly reports
• Follow up on rental and electricity arrears

Requirements:

• Degree in Estate Management / Business / Marketing or equivalent
• Minimum 5 years’ relevant experience, preferably in a retail mall
• Good grasp of retail market trend and well-versed in retail leasing procedures
• Responsible, meticulous and able to communicate with people at all levels
• Able to multi-task efficiently and work in a fast- paced environment
• Possess good attitude, drive and resilience to meet job challenges
• Self-motivated and achievement driven
• Problem solver with good leadership skill
• Strong in both oral and written communication

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred