Total 16 construction safety health supervisor job vacancies in Customer Service category in d06 beach road high street

Job Scope:

• Assist care management team to coordinate and provide care activities for Orthopaedic Surgery patients
• Perform basic preventive health screening and health assessment for patients
• Assist clinical outcome team to coordinate and conduct patient’s survey
• Monitor participants’ outcome, track their follow-up visits and ensure data collected within acceptable period
• Update and maintain patient database
• Prepare and present monthly report
• Ad hoc duties as assigned

Job Requirements:

• Diploma in Health Sciences, or State-Registered Nurse in medical/surgical nursing.
• Possess strong interpersonal and communication skills.
• Proficient in MS office application

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Job Descriptions

# Supervision & Leadership:

• Oversee and coordinate the activities of service staff.
• Train, mentor, and provide feedback to service crew members to maintain high performance levels.
• Assist in recruiting, onboarding, and evaluating team members.
• Lead by example in demonstrating proper service techniques and upholding service standards.

# Customer Service:

• Ensure that all customers are greeted warmly and receive prompt, courteous service.
• Resolve customer complaints and inquiries in a professional manner.
• Monitor customer satisfaction and provide suggestions for service improvements.

# Operations Management:

• Manage daily operations, including opening and closing procedures.
• Monitor cleanliness and upkeep of service areas, ensuring compliance with health and safety regulations.
• Assist in managing inventory, ordering supplies, and maintaining stock levels.
• Oversee cashiering, ensuring proper handling of cash and transactions.

# Staff Scheduling & Time Management:

• Create and manage work schedules to ensure adequate staffing levels during peak times.
• Track staff attendance and ensure efficient use of resources.

# Quality Control:

• Monitor the quality of food, beverages, and service to ensure they meet the establishment's standards.
• Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery

Job Requirements

• Proven experience as a Service Crew Leader or Supervisor in the F&B industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle customer complaints and resolve issues calmly and professionally.
• Good organizational skills and attention to detail.
• Proficiency in POS systems and basic computer skills.
• Flexibility to work in shifts, including evenings, weekends, and holidays.

Benefits

• There is No AWS but Bonus
• Meal allowance $8 per day. Medical coverage.

Working Hours

• Split Shift / 6 days a week. 10.30am - 2.30pm, 5.30pm - 10.30pm.

• The selected candidate is responsible for the overall operations of the Centre and all activities, programmes and facilities are planned and implemented in a safe and conducive environment.
• Lead a team and oversee the well-being of your team members in the Centre
• Plan and manage the staff schedules and ensure staff to child ratio is maintained at all times, including transition periods
• Build strong rapport and partnership with various stakeholders
• Plan and implement programmes and learning activities in accordance with the Kindergarten Care guide and compliance to safety and health standards
• Ensure the Centre premises are clean and well-maintained at all times
• Ensure the safety and well-being of each individual child
• Handle administrative duties related to the Centre
• Perform classroom-teaching duties during the absence of Programme Staff

Requirements:

• Minimum a Diploma in Early Childhood Care Education
• 3 years’ experience in a similar setting is preferred
• Strong communication and classroom management skills
• Good supervisory and critical thinking skills
• Able to multi-task
• Able to handle emergency situations effectively

1. We are a social enterprise cafe serving quality food at good price.
2. This position of Cafe Service Supervisor will report to the Cafe Manager. He or She will support the Cafe Manager in overseeing day-to-day front of house operations to deliver a high level of service for our guests.
3. He or she will be responsible for providing supervision to a team of service staff on the following areas --

• Welcome and settle down guests according to standards.
• Taking food and drinks order and to provide recommendations where needed.
• Coordinate communication between front of the house and back of the house staff.
• Support Cafe Manager in administrative duties including, dealing with vendors, staff roster, billing, daily report and duty assignments.
• Gather guests’ feedback and recommend improvements to our menus.
• Handle and resolve issues or complaints in a professional manner.
• Manage team of staff under supervision, including supporting staff members who are from special needs background.
• Conduct briefing and updates to the staff.
• Carry out regular checks of all areas of the cafe to ensure cleanliness and tidiness at all times and the functionality of all facilities.

4. To perform any other appropriate duties and responsibility as assigned by the Cafe Manage

Job Scope:

• Assist care management team to coordinate and provide care activities for Orthopaedic Surgery patients
• Perform basic preventive health screening and health assessment for patients
• Assist clinical outcome team to coordinate and conduct patient’s survey
• Monitor participants’ outcome, track their follow-up visits and ensure data collected within acceptable period
• Update and maintain patient database
• Prepare and present monthly report
• Ad hoc duties as assigned

Job Requirements:

• Diploma in Health Sciences, or State-Registered Nurse in medical/surgical nursing.
• Possess strong interpersonal and communication skills.
• Proficient in MS office application

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Job Description:

• Ensure completion of screening, assessment, anticipatory guidance and psychoeducation for patients/ participants
• Work with community programmes on personalized referral tracks and services to enhance follow-up of the respective identified client/ families on a timely basis
• To assist clinical outcome team to coordinate and conduct patient’s survey and maintain the assigned database
• Maintain a record of participants in relevant program and data collection accurately.
• Any Ad hoc duties as per assigned

Requirement:

• Diploma in Health Promotion, Health Science, Nursing or related medical fields

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Descriptions

# Supervision & Leadership:

• Oversee and coordinate the activities of service staff.
• Train, mentor, and provide feedback to service crew members to maintain high performance levels.
• Assist in recruiting, onboarding, and evaluating team members.
• Lead by example in demonstrating proper service techniques and upholding service standards.

# Customer Service:

• Ensure that all customers are greeted warmly and receive prompt, courteous service.
• Resolve customer complaints and inquiries in a professional manner.
• Monitor customer satisfaction and provide suggestions for service improvements.

# Operations Management:

• Manage daily operations, including opening and closing procedures.
• Monitor cleanliness and upkeep of service areas, ensuring compliance with health and safety regulations.
• Assist in managing inventory, ordering supplies, and maintaining stock levels.
• Oversee cashiering, ensuring proper handling of cash and transactions.

# Staff Scheduling & Time Management:

• Create and manage work schedules to ensure adequate staffing levels during peak times.
• Track staff attendance and ensure efficient use of resources.

# Quality Control:

• Monitor the quality of food, beverages, and service to ensure they meet the establishment's standards.
• Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery

Job Requirements

• Proven experience as a Service Crew Leader or Supervisor in the F&B industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle customer complaints and resolve issues calmly and professionally.
• Good organizational skills and attention to detail.
• Proficiency in POS systems and basic computer skills.
• Flexibility to work in shifts, including evenings, weekends, and holidays.

Benefits

• There is No AWS but Bonus
• Meal allowance $8 per day. Medical coverage.

Working Hours

• Split Shift / 6 days a week. 10.30am - 2.30pm, 5.30pm - 10.30pm.

Job Scope:

• Oversee the running of the Senior Care Centre and supervise daily routines such as meal preparation, preparing clients for activities, reviews of clients and cleaning duties of care staff.
• Work closely with nurse and care staff to ensure clients specific needs (ADLs) are met.
• Direct, guide and participate in the orientation and training of new staff and provide ongoing training and monitoring of care staff.
• Responsible to resolve, report and follow up for incidents and complaints received in the centre related to staff, clients and volunteers.
• Work with Centralised Team to ensure accurate billing and charges for clients.
• Ensure accurate and timely documentation of communications, assessment and processes.

Job Requirements:

• Minimum a Degree, preferably in healthcare discipline, eg: nursing / allied health
• A minimum of 5 years’ experience in clinical area such as acute or community hospital with 2 years of leadership experience
• Experience in community care provision is an added advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

About Us

Since our humble beginnings in 2005, The Lo & Behold Group has been quietly pushing the boundaries of Singapore’s lifestyle and hospitality landscape. Whether we’re building Singapore’s first rooftop bar from ground-up, or ironing out the creases of Asia’s top fine-dining restaurant, all that we do comes down to one thing: People. We’ve found that when we design for people and create magical experiences in the process, we’re able to bring out the best of a city. Its people, their purpose and places. The Lo & Behold Group strives to create timeless experiences for all who walk through our doors—guests, partners or employees. The dream is simple: to make our city more lovable, through bold ideas and intentional hospitality.

Claudine is a neighbourhood French restaurant (Neo-brasserie), presenting an intimate side of French cuisine, inspired by honest home-cooking and convivial meals. A concept by Julien Royer and The Lo & Behold Group.

We are looking for a passionate, service-driven individual to fill the role of a Service Captain for our venue. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. The role also requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with an unforgettable experience.

Your responsibilities include:

• Build and maintain relationship with guests
• Takes charge of a section within the restaurant by ensuring smooth operations and that guests receives quality experience
• Understands the restaurant’s food and beverage menu and able to make recommendations to guests according to their preferences and dietary requirements.
• Should be aware of any allergies before reaching tables, knowing and able to make any subsidiaries if required
• Guiding and mentoring new Service Captains in daily operations.
• Assist Managers in ordering and stock taking.
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs (Be anticipative and intuitive, when required, adapt or adjust yourself to meet the guest’s needs)
• Must keep up-to-date with our product knowledge/seasonal produce and display a high-level confidence to answer guest’s questions.
• Assist with duties of a Service Captain and carry out any other duties as assigned by the Manager

We are looking for:

• A self-starter who is enthusiastic and personable
• Team players who is able to perform in a fast-paced working environment
• Someone who demonstrates proactive behaviour and takes responsibility for their work
• Adaptable to constant change and handle multiple tasks simultaneously
• Someone who is self-motivated and able to lead the Service captains to ensure that guests have a memorable dining experience.

Job Descriptions

# Supervision & Leadership:

• Oversee and coordinate the activities of service staff.
• Train, mentor, and provide feedback to service crew members to maintain high performance levels.
• Assist in recruiting, onboarding, and evaluating team members.
• Lead by example in demonstrating proper service techniques and upholding service standards.

# Customer Service:

• Ensure that all customers are greeted warmly and receive prompt, courteous service.
• Resolve customer complaints and inquiries in a professional manner.
• Monitor customer satisfaction and provide suggestions for service improvements.

# Operations Management:

• Manage daily operations, including opening and closing procedures.
• Monitor cleanliness and upkeep of service areas, ensuring compliance with health and safety regulations.
• Assist in managing inventory, ordering supplies, and maintaining stock levels.
• Oversee cashiering, ensuring proper handling of cash and transactions.

# Staff Scheduling & Time Management:

• Create and manage work schedules to ensure adequate staffing levels during peak times.
• Track staff attendance and ensure efficient use of resources.

# Quality Control:

• Monitor the quality of food, beverages, and service to ensure they meet the establishment's standards.
• Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery

Job Requirements

• Proven experience as a Service Crew Leader or Supervisor in the F&B industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle customer complaints and resolve issues calmly and professionally.
• Good organizational skills and attention to detail.
• Proficiency in POS systems and basic computer skills.
• Flexibility to work in shifts, including evenings, weekends, and holidays.

Benefits

• There is No AWS but Bonus
• Meal allowance $8 per day. Medical coverage.

Working hours

• Split Shift / 6 days a week. 10.30am - 2.30pm, 5.30pm - 10.30pm.

Job Description:

As a Centre Supervisor, you will play a crucial role in overseeing the daily operations and care provisions at our Day Care Centre (DCC). Your responsibilities will include performing intake assessments, supervising staff, coordinating programs and services, and ensuring the safety and effectiveness of the DCC. With your leadership skills and healthcare expertise, you will contribute to the well-being and quality of care provided to our clients.

Job Responsibilities:

• Conduct intake assessments and reviews of day care clients, overseeing Multi-Disciplinary Meetings for client reviews, including those in Day Rehab programs.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting activities, client reviews, and cleaning duties of care staff.
• Collaborate with the centre nurse and care staff to ensure clients' specific needs (Activities of Daily Living - ADLs) are met and effectively communicated within the team.
• Coordinate and plan programs and services with internal and external stakeholders to enhance the overall experience and outcomes for our clients.
• Direct, guide, and participate in the orientation and training of new staff, providing ongoing training and monitoring of care staff in providing care to day care clients and clients with dementia.
• Take charge of daily operations and care provisions for clients, supervising and deploying staff to ensure the Safety and Effectiveness of the Day Care Centre (DCC).
• Manage incidents in the centre related to staff, clients, and volunteers, ensuring resolution, proper reporting, and follow-up in accordance with policies and procedures.
• Collaborate with the Centralized Team to ensure accurate billing and charges for clients and follow up on staff-related matters.
• Work with the Cluster Lead to ensure the financial sustainability of the centre, contributing to budget planning and monitoring.
• Ensure accurate and timely documentation of communications, assessments, and processes to maintain compliance and facilitate continuity of care.
• Carry out other responsibilities and duties as assigned from time to time to support the overall functioning of the DCC.

Job Requirements:

• Recognized degree in a healthcare discipline, such as nursing or allied health, providing a strong foundation for clinical leadership.

Join Our Team:

If you're ready to take on a leadership role in healthcare and make a difference in the lives of clients at our Day Care Centre, we invite you to apply for the position of Centre Supervisor. Be part of a dedicated team committed to providing high-quality care and support to our community.

How to Apply:

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

Job Description:

As a Centre Supervisor, you will oversee the daily operations of the center, ensuring the provision of quality care and services to clients. Your role involves supervising staff, coordinating programs and services, and collaborating with internal and external stakeholders to meet the needs of clients effectively.

Key Responsibilities:

Client Care:

• Perform intake assessments and reviews of day care clients, including overseeing Multi-Disciplinary Meetings for client reviews.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting activities, and cleaning duties of care staff.
• Work with the center nurse and care staff to ensure clients' specific needs, including Activities of Daily Living (ADLs), are met and communicated effectively.

Program Coordination:

• Coordinate and plan programs and services in collaboration with internal and external stakeholders.
• Direct, guide, and participate in the orientation and training of new staff, providing ongoing training and monitoring of care staff in providing care to day care clients and clients with dementia.

Operations Management:

• Take charge of daily operations and care provisions for clients, supervising and deploying staff to ensure the safe and effective operation of the center.
• Handle incidents in the center related to staff, clients, and volunteers, ensuring resolution, reporting, and follow-up.
• Work with the Centralized Team to ensure accurate billing and charges for clients and follow up on staff-related matters.
• Collaborate with the Cluster Lead to ensure the financial sustainability of the center.

Documentation and Reporting:

• Ensure accurate and timely documentation of communications, assessments, and processes.

Other Responsibilities:

• Carry out other responsibilities and duties as assigned from time to time.

Job Requirements:

• Recognized degree in a healthcare discipline, such as nursing or allied health.
• A minimum of 5 years of experience in a clinical area such as acute or community hospital, with preferably at least 2 years in a leadership position.
• Good knowledge of the healthcare environment and service processes.
• Experience in community care provision is an added advantage.
• Integrity, highly motivated, a team leader, and able to maintain good interpersonal relationships, collaborating with various partners in the healthcare system.

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

• Perform intake assessment and review of day care clients
• Supervise daily routines such as meal preparation, serving of meals and activities
• Work with centre nurse and care staff to ensure clients specific needs are met and communicated
• Direct, guide and participate in the orientation and training of new staff
• Ensure accurate billing and charges for clients and follow up on staff related matters.
• Ensure accurate and timely documentation of communications, assessment and processes.
• Any other duties as required

Requirements:

• Degree in Nursing or equivalent

***Apply now! :)

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. **

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Joyce Loi Xin Yi

EA Personnel Reg No: R22108473

Job Responsibilities

- Welcome guest in a warm friendly manner, and provide excellent courteous service

- Manage peak periods effectively with good hosting and queue management skills

- Handle guest feedbacks by following the procedures and ensuring guest satisfaction

- Full knowledge of maintaining standards about the restaurant, service, and product knowledge

- Maintain outlet service quality and display good customer relation skills

- Display good supervisory skills with ability to assign and delegate duties among staffs, and manage staff discipline and performance issues

- Perform day to day pre-opening and closing activities as per SOPs

- Maintain restaurant hygiene and upkeep

- Ensure food hygiene and safety standards are maintained and comply

- Serve food, and ensure quality and presentation are up to standard and manage service recovery

- Monitor and complete daily inventories of F&B supplies

- Assist the Restaurant Manager with facilitating the work schedules and deployment, and execute outlet administrative duties

- Achieve sales target and manage maintenance, labour and food costs

- Perform any other duties as assigned

Job Requirements

- Possess at least a Professional Certificate/NiTEC, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent

- At least 1 year of relevant experience in F&B, preferably with managerial experience

- Excellent service attitude, outgoing personality, and able to work in a high-volume environment with the team

- Passionate, motivated & energetic individuals that are willing to learn, grow and exchange their experiences within team

- Willing to work on rotating shifts including weekends and public holidays

- Good command of spoken English, communication, and interpersonal skills

- Salary will commensurate with experience

- Staff meal provided

Welfare & Benefits

- Annual Salary Increment

- Performance Bonus

- Annual Leave

- Medical Leave

- Medical Benefits

- Comprehensive Medical Insurance Coverage

- Career Advancement Opportunities

- Teambuilding Activities

- Company Transport

Incident Management – Central Depository

1. Create the OneDrive folder by centre, by incident (child’s name and level), and various sub-folders.
2. Track and monitor that sub-folders in OneDrive are updated timely, accurately and complete by Centre Ops with relevant files and documents.
3. Assist Centre Ops in updating and storing of files and documents in OneDrive, accurately.
4. Store incident reports (downloaded) from Centre Management System (CMS) into OneDrive.
5. Champion for Incident Management System Project (work with IT and Child Safety Leader on the development of the IMS).

Incident Management – Action Plans Follow-up

1. Follow-up with Centre Ops to ensure that internal follow-up/ action plans determined by Senior Management, Incident Reporting Core Team and Child Safety Unit are carried out accordingly and to the timeline.
2. Assist Centre Ops to update the internal Incident Fact Sheet from incident occurrence, as case progresses and up until case is closed by ECDA or Police, whichever comes later.

Incident Management – Centre Management System (CMS) by ECDA

1. Verify submission of incident reports in ECDA CMS.
2. Track, monitor and update all incidents in current tracking system or Incident Management System (IMS).

Related SOP and Policy Implementation and Audit

1. Ensure that current related SOPs and Policies are updated in accordance with current/best practices by ECDA.
2. Support Child Safety Leader in developing internal audit checklist for centres.
3. Support Child Safety Leader in auditing centres for compliance with SOPs and Policies.
4. Identify gaps in current SOPs and Policies and work with stakeholders to update/develop SOPs and Policies.

ECDA’s Supervisory/Site Visits and Reports

1. Act a sensor for centres receiving visits from ECDA CLOs.
2. Download ECDA’s supervisory reports from Centre Management System (CMS).
3. Follow-up with Centre Ops to ensure that the action plans are carried out accordingly and to the timeline.
4. Track, monitor and update all supervisory actions plans in current tracking system.

Management Reporting

1. Support the Child Safety Leader in reporting of incidents (including status and action plans)
2. Support the Child Safety Leader in the monthly submission of Master List of incidents management and supervisory reports to SBU Head / General Manager.

Training and Research

1. Conduct training for centre staff on related topics, to be determined by the Child Safety Leader.
2. To research and provide child safety/ stress management materials as well as other learning resources like video clips, and short articles for centres.

Communications

1. Work with stakeholders to develop Child-safe information in various formats such as brochures/posters and on social media.

Requirements

1. At least 5 years of relevant working experience
2. A Diploma or Degree in any discipline.
3. Knowledge of child safety policies and/or legislation.
4. Experience with Crisis Management, Government Agencies or Law Enforcement would be advantageous.