Total 1,125 contracts specialist job vacancies in Customer Service category in Singapore

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Job Description -

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.Job Description - Operation Assistant

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Part-Time working hours: 9am-6pm in office (1 weekday & 2 weekends), need to respond to messenger till staff schedule end.

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills
Customer-oriented with good interpersonal and communication skills

Must be a fast learner and able to multi task

Ability to work under pressure to tight deadlines

Ability to work under own initiative

Good organizational and time management skills

Ability to think strategically

Pleasant and friendly personality Strong problem solving capabilities

Computer literacy

Job Description -

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.Job Description - Operation Assistant

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Part-Time working hours: 9am-6pm in office (1 weekday & 2 weekends), need to respond to messenger till staff schedule end.

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills
Customer-oriented with good interpersonal and communication skills

Must be a fast learner and able to multi task

Ability to work under pressure to tight deadlines

Ability to work under own initiative

Good organizational and time management skills

Ability to think strategically

Pleasant and friendly personality Strong problem solving capabilities

Computer literacy

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working day: 5.5 days work week
Working Hour: Monday to Friday (9am – 5pm), Saturday (9am – 12.30pm)
Salary range: $2000 - $3,000
Location: Mt Elizabeth Hospital, Orchard

Job Responsibilities:

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirements:

• With relevant experience.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary (Up to $3,200) + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Service Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 3-Months Contract

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Candidate is expected to carry out Test Board Maintenance activities (Visual inspection, testing, framing, rework, washing, drying, packing etc)

Candidate is also expected to identify issues by recognizing data trends and to be able to read diagram and information from circuit.

Candidate must be driven and able to work independently and systematically to maintain delivery of excellent services.

Basic mechanical, electrical and programming knowledge is preferred to facilitate troubleshooting and root cause analysis.

Responsibilities and Duties

• Repair and maintenance of Test Board
• Maintain max passing yield results
• Test Board Maintenance activities (Perform socket replacement and testing)
• Identify Issues
• Reporting of service activities
• Management of spare socket inventory

Requirements

Service Engineer – Diploma in Engineering

Technical Specialist – Diploma in Engineering

Strong in hands-on, able to work independently with minimum supervision

Able to do soldering work on tiny component

Technical Specialist will assist Service Engineer in above duties. Diploma holders demonstrating good technical capabilities will be considered for Service Engineer

My client who is one of the major leaders in the aviation space is looking out for a Service Engineer. Below are the details!

Job description:

• Carrying out corrective maintenance for hardware and software
• Carry out testing on softwares and the system when there is a new bug fixes
• Manage the provisioning of spare equipment including supporting and testing.
• Carrying out preventive maintenance on hardware to retain the system according to the specified operational condition
• Liaise with Vendor on hardware or softare maintenance and updates
• Support 2 shifts (9am-9pm and 9pm-9am)
• Work on this arrangement - 2 days work 3 days off continued by 3 days work and 2 days off

The ideal candidate should have:

• Diploma or Bachelors in IT/Engineering discipline
• CCNA certified (desirable)
• 1-2 years of experience in supporting network/security/server
• Excellent communication skills

If you feel you have what it takes or know someone who does, do feel free to apply to this job ad or simply send the updated resume to [email protected] for a private and confidential discussion. Looking forward to speaking with you!

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

• 5.5 Alternate Saturday
• Location: Central
• Basic + Commission up to $4k
• Location: Central

Job Scope:

• Serve as the primary liaison between customers and the service department, ensuring a smooth and efficient experience.
• Provide expert advice and information regarding vehicle services, repairs, and maintenance.
• Schedule service appointments and coordinate with the workshop to ensure timely service delivery.
• Communicate updates to customers regarding the status of their vehicle repairs or services.
• Resolve customer inquiries and concerns in a professional and timely manner.
• Ensure accurate documentation of service orders, customer details, and vehicle information.
• Offer additional automotive services and products based on customer needs.
• Work closely with mechanics and technicians to ensure customer expectations are met.

Requirement:

• Diploma or equivalent qualification in a relevant field.
• Prior experience in a customer service role, preferably in the automotive industry.
• Strong communication and interpersonal skills.
• Knowledge of automotive systems and services is a plus.
• Candidate with non-relevant experience but passionate & knowledge about car is welcome to apply (Training provided).

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• Provide centralisation and related services for the official passports. This includes assisting employees with the withdrawal and return of the passports, safekeep and perform regular stocktake of the passports, as well as tracking of expiry dates.
• Operate the mail despatch services. This includes performing the administration actions required to receive incoming and outgoing mails, as well as ensure safe storage and tracking of the physical mails.
• Drive process improvements and system efficiency enhancements
• Develop methods to input, maintain and extract data from software.

Skills & Experience Needed:

• Singapore Citizen/PR
• Diploma in IT / Computer Science/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Central & West
• Performance Bonus
• 14 Days Annual Leave
• 4+5 years contract
• Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Job Summary

As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution.

Key Responsibilities:

• Monitor system alerts and identify abnormal system behaviors, following incident isolation procedures.
• Apply resolution scripts or escalate issues as necessary.
• Perform system health checks post-change to ensure no disruptions or issues.
• Manage the lifecycle of incident tickets, including creation, updates, escalation, and closure.
• Review and verify the accuracy of operational scripts, recommending improvements where applicable.
• Consolidate records for reporting, monitoring, and auditing purposes.
• Handle complex incidents and collaborate with L2 for timely resolutions within Service Level Agreements.
• Oversee staff performance to ensure helpdesk service levels are consistently met.
• Investigate and resolve discrepancies and customer complaints, ensuring corrective actions are taken.
• Provide operational updates and conduct training programs for staff.
• Support product onboarding and generate monthly reports.
• Step in to support Technical Helpdesk operations in the event of staff shortages.

Experience and Skills Needed:

• Diploma/Degree in Engineering, Information Technology, or a related field.
• At least 4 years of experience in a Technical Helpdesk or operations environment.
• CCNA, CCNP, or ITIL certification is preferred.
• Prior experience working with government technology agencies is an advantage.
• Strong knowledge of incident, problem, and service request management.
• Ability to work in rotating 12-hour shifts, including weekends and public holidays.
• Strong written and verbal communication skills in English.
• High level of integrity, accountability, and team collaboration.

**Job Description:**
We are seeking a dedicated and proactive After-Sales Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support for our smart lock products, ensuring customer satisfaction, and addressing any technical issues that arise.

**Key Responsibilities:**
- Provide timely and effective support to customers via phone, email, and live chat.
- Troubleshoot and resolve technical issues related to smart locks.
- Educate customers about product features and usage.
- Collaborate with the technical team to address complex issues.
- Maintain accurate records of customer interactions and issues.

**Qualifications:**
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Previous experience in customer service or technical support is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Passion for technology and smart home solutions.

**Benefits:**
- Competitive salary
- Opportunities for professional development
- A friendly and supportive work environment

If you are enthusiastic about technology and customer service, we would love to hear from you!

**Job Description:**
We are seeking a dedicated and proactive After-Sales Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support for our smart lock products, ensuring customer satisfaction, and addressing any technical issues that arise.

**Key Responsibilities:**
- Provide timely and effective support to customers via phone, email, and live chat.
- Troubleshoot and resolve technical issues related to smart locks.
- Educate customers about product features and usage.
- Collaborate with the technical team to address complex issues.
- Maintain accurate records of customer interactions and issues.

**Qualifications:**
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Previous experience in customer service or technical support is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Passion for technology and smart home solutions.

**Benefits:**
- Competitive salary
- Opportunities for professional development
- A friendly and supportive work environment

If you are enthusiastic about technology and customer service, we would love to hear from you!

Job Summary:

Morning Star Community Services (MSCS) focuses on building a strong relationship between the child and the parent. At our After-School Care Services (SCS) centres, we strive to serve the Primary School going children with care and to protect their dignity using principals of Social Emotional Learning (SEL) via the programmes we run.

The Student Programmes Specialist aids the Manager and s/he is responsible for initiating and curating a variety of additional programmes for the Centres to enhance children’s learning and development.

S/he will also need to explore and discuss programmes options with student care staff members and build positive working relationship with various stakeholders in the company in order to deliver meaningful and engaging activities for the students.

The incumbent is expected to work 6 hours daily on weekdays (30 hour work week). S/he is largely expected to work in an indoor environment, although S/he is required to travel to and from various student care facilities. S/he will be paid OT in the event that s/he is required to work on weekends and beyond 6 hours on weekdays.

Key responsibility areas

Management and Planning of Enrichment Programmes and Activities

• Explore & discuss programmes options with in-house staff, potential sponsor partners (including CDCs, Corporate sponsors, CCs, other VWOs, Schools etc), or potential vendors.
• Programmes are either crafted in-house, sponsored by partners, or outsourced to a vendor.
• Build positive working relationship with programme sponsors and/or providers.
• Liaise closely with Centre Manager & Team Leaders to secure suitable programmes & ensure feasible execution
• Manage the design of publicity materials for social media marketing for outsourced programmes
• Prepare and disseminate communications materials to centres for broadcast to parents
• Liaise closely with in-house Communications and Development colleagues in order to plan effective marketing and/or secure in-kind sponsorship for SCS’s planned enrichment programmes for all SCS centres

Requirements

Experience & Requirements:

• A strong interest in children’s programmes and activities
• At least 5 years of experience in similar roles
• Experience in the social service sector preferable
• Good command of English and writing skills
• Knowledge in design and social media marketing will be an advantage

Qualifications:

• Minimally a Diploma or Bachelor’s degree preferred

Other Requirements:

• Strong interpersonal skills
• Adaptable to change
• Able to communicate well across various levels of stakeholders
• Able to engage children
• Meticulous and organised
• Curious, resourceful, and creative

1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Bonus Package

• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE ‘A’ levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 8.30PM to 8AM
• Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to speak any 2 languages (English, Mandarin, Malay, Tamil, any other language)
• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

A leading multinational investment bank is looking for a Trade Support Consultant.

What you will be doing

• Working with technology for implementation of new processing platforms and system enhancements.
• Performing and enhancing daily control processes for regulatory reporting to local regulators.
• Timely and accurate trade capture and checkout.
• Resolve trade discrepancies with counterparties by liaising with trading, sales and relevant teams.
• Monitoring and processing trade lifecycle events.
• Supporting new business initiatives and strategic projects

The ideal candidate will possess

• University degree with 10-15 years of experience in an operations role with experience managing a team
• Experience in implementing new products, flows and strategic projects
• Experience with global investment bank, with trade support experience especially in Commodities or Fixed Income OTC.
• Strong team supervision and stakeholder management skills.

If you feel you are good for the role, do click apply now or submit your CV to [email protected]
Do also feel free to refer any contacts that are looking out with every successful referral being entitled to a voucher. Lets connect!

Registration ID No. R1873584 EA License number : 07C3924 Company Registration No. 200609504D

Job Title : Payroll Specialist/Executive

Job Type : Contract 2 years, Extendable

Job Location : Central/ East Singapore

Job Responsibilities:

· Handle and process monthly payroll, claims, incentives, reimbursement and allowance payments.

· Reconciliation of payroll records, data verification and administration.

· Troubleshooting and rectifying any payroll related errors with internal and external stakeholders.

· To liaise with internal and external stakeholders for personal tax reporting, process annual income tax filing and submission within the stipulated deadlines.

· Responsible to provide & generate monthly / ad-hoc payroll Reports, with detailed breakdowns, medical and claim reports, GL and other finance reports, monthly payroll reconciliation report or any other related report.

· Any other payroll tasks and projects as assigned.

Job Requirements:

· Minimum Diploma in HR or equivalent.

· Minimum 2 years of hands-on experience in payroll processing for at least 300 headcounts. Experience with WorkDay and Excelity systems will be an advantage

· Good understanding of whole payroll cycle, CPF Act and taxation regulations.

· Should have an ability to connect well across all levels.

· Highly meticulous and with an eye for detail.

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected]to take it forward. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.” All Curriculum Vitaes will be treated with the strictest confidentiality.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R187260

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based

STAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).

If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

A leading multinational investment bank is looking for a Trade Support Consultant.

What you will be doing

• Working with technology for implementation of new processing platforms and system enhancements.
• Performing and enhancing daily control processes for regulatory reporting to local regulators.
• Timely and accurate trade capture and checkout.
• Resolve trade discrepancies with counterparties by liaising with trading, sales and relevant teams.
• Monitoring and processing trade lifecycle events.
• Supporting new business initiatives and strategic projects

The ideal candidate will possess

• University degree with 10-15 years of experience in an Operations role
• Experience in implementing new products, flows and strategic projects
• Experience with global investment bank, with trade support experience especially in Commodities or Fixed Income OTC will be an advantage.
• Experience in dealing with sales / traders and clients.
• Strong team supervision and stakeholder management skills.

If you feel you are good for the role, do click apply now or submit your CV to [email protected]
Do also feel free to refer any contacts that are looking out with every successful referral being entitled to a voucher. Lets connect!

Registration ID No. R1873584 EA License number : 07C3924 Company Registration No. 200609504D

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”