Total 4,265 corporate sales executive job vacancies in Customer Service category in Singapore

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

• Diploma from a recognised institution

• Fluent, professional English, ability to speak another local language (Tamil, Malay, Chinese) will be favourable.
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

• Coordinate and monitor service arrangement. (e.g Travel plans, accommodation, and other document application etc)

• Handle administration and paperwork (e.g Marketing research, Meeting mints, etc).

• Ensure efficient in assisting our clients with any requirements, handling feedback.

• Prepare for consultation and recommendation report when required

• Handle clients’ mails, messages, and answering phone calls.

• Supervise and ensure the smooth and efficient ongoing project.

• Supervise on project budget, schedule, and quality.

• Ensure clients receive an optimum level of service and care at all times.

• Ensure vigilance of any service discrepancies.

• Perform any other ad-hoc duty as requested by superior or management. Not limit to perform Household Duty (i.e Regularly monitor maintenance work, Financial record, and shopping list etc. )

Desired Profile:

• Experience as concierge, customer service or from hospitality related industries would have advantage.

• Self-motivated and open-minded with ample cultural awareness and eager to work in a multicultural environment.

• Proficient in Microsoft office (Word, Excel,PPT and other Windows programs)

• Good attitude, strong communication, interpersonal and customer service skills.

• Excellent judgement, attention to detail and ability to handle confidential information.

• Having Experience service VVIP or VIP will have advantage.

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

The Helpdesk Operations Technician acts as the primary user-facing support staff for IT. In this role you will enthusiastically teach internal users how to best interact with and utilize technology; providing support as needed via face to face interaction, chat, email, and video calls.

WHAT YOU’LL DO:

• OS troubleshooting (Windows) user endpoints – virtual desktop, PC & laptop
• Work in a banking or trade floor environment
• Installation and configuration of OS (Windows)
• Installation and configuration of all applications as per BAML user requests while adhering to software policies
• Standard Microsoft desktop application installation and support
• Troubleshooting the OS and standard Microsoft applications
• Ensuring endpoint patching up to date using BAML tools
• Installing and configuring messaging client on workstations
• Email troubleshooting and housekeeping at the client end (Outlook)
• Troubleshooting & resolving user problems remotely for Second level using available tools and engineer dispatch at third level.
• Support of corporate mobile devices.
• Support of various virtual meeting software.
• Monitor and prioritize incident tickets received through bank standard ticket management system (ITSM)
• Monitor and prioritize request tickets received through bank standard ticket management system (ITSM)
• Installation & Configuration of drivers for standard peripherals like Printer, Scanner, and Modem Etc. Desktop rollout / replacement for users
• Software update / upgrades to be done using approved deployment tool as per agreed bank standards
• Support file printing from desktop environment.
• Escalate issues in a timely manner as appropriate for incident classification
• Support all desktop hardware devices and peripherals including LCD, keyboard of all types, mouse, webcam, speakers etc.

WHAT YOU NEED TO SUCCEED:

• 2+ years of experience as an IT Support Engineer, Analyst, or Administrator
• Able to perform heavy lifting work for hardware setup.
• Hands on experience troubleshooting Windows applications.
• Well versed in Hardware related troubleshooting skills
• Be empathetic, humble, and possess a strong focus on customer service
• Possess outstanding interpersonal and communication skills
• Strong knowledge of Windows OS platforms
• Ability to work individually and within a team in a high pressure work environment
• Strong organizational and managerial skills and detail-oriented work ethic
• Flexibility to work outside of standard work hours to accommodate special projects
• Must speak fluent English

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit

Job Details:

• Gross Salary - $2,100 - $2600
• Location – Ubi
• 1 round physical interview
• 5 Day Work Week (10am – 7pm). May be required to work paid OT beyond stipulated working hours to support urgent events, roadshows or deployments.
• Orientation & on job training will be provided.

Responsibilities

• Support in the rectification & deployment of retail security systems & display products.
• Ensure and support in the deployment of marketing collaterals in stores when required.
• Assist and act on any issues pertaining to store displays and POSM placement.
• Manage marketing & visual merchandising inventory.
• Draft & submit monthly billing invoices with supporting documents to Account Manager for approval.
• Ad hoc Tasks as required: Event & Roadshow support, distribution of premiums to retailers.
• Work closely with the team and facilitate the completion of projects & drive towards organization’s goals.

Requirements & Qualifications

• Class 3 Driving License required
• Work experience in visual merchandising, IT Retail advantageous but not crucial

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Senior Executive, NUHS Command Centre, Group Care Plan Operations

Overview and purpose of the position

Senior Executive, NUHS Command Centre will assist in the NUHS Command Centre operations in both peacetime and non-peacetime. The incumbent will partner the NUHS hospitals’ operations and command centre teams to ensure the smooth operational flow within the NUHS hospitals. Additionally, the incumbent will be expected to support scenario and preparation planning for community outbreaks/ pandemics and stand up to support External Crisis Operations, when required.

Job Responsibilities

• Assist in the running of the day-to-day operations of NUHS Command Centre
• Monitor NUHS hospitals' inflow, inflight and outflow situation
• Conduct trend analysis based on past data to derive predicted future trending of hospital flow
• Preparation and dissemination of operations staff aids and reports, as and when needed
• Facilitate meeting set up and running, as and when needed
• To coordinate with internal and external stakeholders on tasking orders, resource planning, mission analysis, disseminating response and activation plans, support in logistics coordination, forecast of key events, etc
• Assist in the running of the day-to-day operations of NUHS External Crisis Operations Command Centre during activation
• Assist the team in the conduct of regular table top and training exercises as part of NUHS External Crisis response readiness
• Monitor and track status of external operations, when required.

Job Requirements

• Basic degree in any discipline.
• At least 3 years of relevant work experience in administration or project management.
• Healthcare operational experience will be an added advantage, although not necessary.
• Experienced in operations and emergency planning.
• Ability to work with multiple internal and external stakeholders.
• Ability to operate in a complex environment and adaptive to changing roles and priorities.
• Strong collaboration, interpersonal and communication skills
• Able to work independently and as a team.

This role is a 6 month contract role.

Overall Purpose of the Job

The Aspire Lifestyles group aim to be the leading global provider of customer engagement and loyalty services to key target client segments. The Client Service Executive will have dual accountability to support the Aspire team by servicing existing clients' requirements; inclusive of all contractual maintenance and reporting, performance of contractual and ad hoc invoicing requirements. The Client Service Executive will perform key administrative support functions to ensure efficient delivery of services to our clients.

SPECIFIC RESPONSIBILITIES - Account Management

1. Contract Fulfillment/ Invoicing

Ensure for all Aspire clients:

• Timely and accurate distribution of all documentation including new/renewed contracts
• Monitoring of existing contracts so as to ensure timely notification of upcoming renewals
• Contracts are issued in a timely and efficient manner and ensuring a signed copy is held on file and in Salesforce.com
• Salesforce - Ensuring integrity of client and contract information on Salesforce.com through the accurate input of client/contract data for billing purposes
• Invoicing - ensuring invoices are issued correctly and accurately
• Acting as first point of contact for invoice dispute management
• Interdepartmental communication - Representing Client Services to internal departments (Operations, Finance and Marketing) so as to ensure client needs are satisfied

2. Account Management/ Client Liaison

• Provide client activity reports as per the agreed client specific service agreements in an accurate and timely manner
• Respond to client service requests in an efficient manner and coordinate the involvement and reports of other Intl.SOS departments where appropriate
• Preparation and communication of activity reports to clients via telephone and face-to-face

Additional Responsibilities

• To abide by and uphold all Aspire Lifestyles/ International SOS policies and procedures.
• To work flexible hours as appropriate to meet the needs of the position.
• Ad-hoc administrative support to General Manager of Singapore.
• To carry out any other reasonable duties as requested by the line manager and other management team members

REQUIRED COMPETENCIES

• Computer literacy with proficiency in Excel, PowerPoint and Salesforce.com
• Ability to establish and maintain relationships with internal and external customers
• Keen attention to detail and problem-solving skills.
• Commercial acumen
• Team player
• Driven by customer service excellence
• Professional verbal and written communication
• Time management

REQUIRED WORK EXPERIENCE / KNOWLEDGE

• Account management experience
• Previous reporting/contractual experience
• Previous exposure to retail banking industry helpful

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Salary: up to $3500

Working Days & Hours: Mon-Fri Office Hours

Location: Jurong West

Job Description:

· Managing day-to-day operations of the Principal of School.

· Scheduling meetings, calendar and other appointments of the Principal of School.

· Handle sensitive information in a confidential manner.

· Organizing & maintaining files & records.

· Co-ordination of staff events.

· Maintain daily electronic documents on google shared drive.

· Preparing & formatting information for internal & external distribution.

· Record minutes of meetings

· Act as the primary contact between Principal of School and parents.

· Collate and check staff claims/reimbursements for Principal of School's approval.

· Organise Head of School claims for reimbursement.

· Supervise the front office staff activities.

Job Requirements: Min Diploma in Secretrial or similar w min 3 yrs of relevant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Responsibilities:

• · To provide day to day admin & operational support to the respective internal AHP clients
• · Handle walk-ins and phone call appointments
• · Provide excellent customer service
• · Cashiering duties and tallying of daily sales
• · Assists in daily operations within the premises
• · To assist in any ad-hoc duties assigned

Job Requirements:

• · Possess GCE “O” Level qualification and above
• · Possess excellent interpersonal skills and strong sense of punctuality and responsibility
• · Approachable, proactive, and consistent
• · Basic Computer Skills: MS Excel
• · Ability to liaise in both English and Mandarin
• · Able to work on Saturdays

Job Description

Become Medical Aesthetics & Laser Clinic is a group of rising medical aesthetic clinics, conveniently located in the heart of Singapore. Our progressive team is always looking for passionate and exceptional individuals with a strong interest in the beauty and aesthetics field.

We are looking for:

Why Join Us?

* Basic $3,000 with yearly Increment

* AWS bonus

* Walking distance from MRT Station

* Annual leave 14 days

* Training Provided

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Experience in relevant fields will be an added advantage
• Immediate position
• Able to work rotating shift
• Able to handle high volume and fast-paced environment.

Please include the following in your resume:

Expected salary

Reasons for leaving past employment

Notice period

Position applied for

Senior Logistics Executive

Location: Boon Lay

Salary: $3,300 - $3,700

Working days: Monday - Friday

Working hours: 9am-6pm / 8am-5pm / 7am-4pm (flexible arrangement)

Job Responsibilities

Planning

• Plan work received from Production Planners / Sales Executives and Logistics Manager and to divide these work to various Warehouse Assistants / Logistics Coordinators according to their abilities and duties.
• Daily checks of manpower availability and scheduling of overtime if necessary to meet shipping target.
• Schedule for periodic check on inventory of raw material and packaging materials as part of the inventory management plan.
• Check for serviceability of resources such as material handling equipment as part of the logistics activities requirement.
• Communicate with other departments such as Production and Sales to resolve issues that may hinders shipment planning.

Leading

• Act as a mentor to the Warehouse Assistants and Logistics Coordinators and as a role model for them in terms of career development and company direction.
• Act as an advocate for the Warehouse Assistants and Logistics Coordinators by acting as a spoke person in communicating requests to Logistics Manager.
• To train Warehouse Assistants and Logistics Coordinators ensuring that they are properly trained for their specific roles.
• Perform periodic meetings with Warehouse Assistants, Logistics Coordinators and Logistics Executives and share company updates and new objectives with them.
• Maintain close contact with Warehouse Assistants and Logistics Coordinator by interacting with their problems, complaints and suggestions they might have and to bring it to the notice of Logistics Manager; if necessary.
• To lead team on fostering a culture of safety, quality and operational excellence.

Controlling

• Check on daily progress of shipments ensuring closure of orders is done in a timely manner in SAP. Supervise teams and supporting daily logistics operations when required.
• To check the accuracy and perform filing of paper records which are used in the recording of process parameter or CCPs / oPRPs.
• Act as point of communication with QC, Sales or other related departments to derive root cause and corrective actions on all quality rejections, which may affect dispatch dates. To recommend preventive actions and seek advice or approval from Logistics Manager if necessary.
• Provide reports and activity updates to management when requested.

Enforcing

• Ensure Warehouse Assistants and Logistics Coordinators follow the shipping process in accordance to specific process steps and standard operation procedures (SOP) available in ARIS.
• Perform daily check of logistics area to ensure cleanliness of area and equipment are maintained. Communicate with the general cleaners to perform additional cleaning if necessary.
• Ensure the personal hygiene of logistics assistants/coordinators.
• Enforce on safe and healthy working behaviour, wearing of PPEs and to correct and report on all observed hazards and safety non-compliances.

Warehousing

• Oversees and manage storage/shipping logistics for warehouse facilities.
• Overseeing shipment loading and unloading, handling day-to-day operations for the warehouse and creating shipment schedules.
• Monitor packaging materials inventory levels using software programs and initiating orders or shipments when inventory levels become too low or high. Organize Stock replenishment, follow FIFO/FEFO method.
• Monitoring and verification of raw materials on storage locations ensuring physical inventory tallies with system and at the correct storage location.
• Submitting of weekly inventory report to superior and investigate discrepancies and report on any stock adjustment required, including reason.
• Communicating with clients, suppliers and vendors by email or phone to coordinate warehouse operational needs.
• Other duties as assigned.

Job Requirements

• Min. Diploma or Professional Certificate preferably in Logistics/ Supply Chain
• At least 5 years of experience in shipping/ freight forwarding sector.
• Knowledge in Microsoft Office Suite, especially Excel.
• Familiar with SAP or other similar ERP software.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Our client is a corporate travel agency in Singapore. Their office is located at Central Singapore , they are looking for Customer Services Executive to join the company.

Customer Services Executive

• Handle contracting filling to respective departments
• Source suppliers and prepare documents signing with suppliers for collaboration
• Plan and prepare marketing materials, handle the invoices from suppliers
• Prepare sales reports, handle complaints
• Handle complaints or feedback

Requirements:

• Diploma in Tourism/Hospitaliy or relevant field
• 1 year of working experience

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] OR [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

Seeking for Service Desk/Account Admin Executive (Novena)

1 year contract under agency payroll

Location: 55 Newton Rd, Revenue House (Novena)

Salary (inclusive of all allowance): $2300 - $2700

Incentive of performance bonus up to 1 month basic salary subject to reporting manager’s appraisal at the end of 1 year contract

Work Schedule: Mon - Fri Staggered Hours + Saturday (once a month)

Monday - Friday (shift to rotate weekly-based)

• 7am - 4.30pm
• 8am - 5:30pm
• 9am - 6:30pm
• 10am - 7:30pm

Saturday (shift to rotate person-based, take turn): 7am - 1:30pm

Jobscope:

• As Service Desk Executive, confident with answering phone calls and able to provide first-level support to end users.
• Familiar with the use of incident management tool, SMoD.
• Perform unlock AD user accounts, service accounts, check on password expiry and check on account status.
• Able to understand user's issues and logged as incident accordingly based on severity.
• Escalate and then follow-up incidents with support teams within SLA timeframe.
• As a Data Centre Operator, able to verify visitor's identity and check on the purpose of visit.
• Health check within data centre: ensure CRAC units are up, alert when high temperature.
• Health check on servers in data centre and notify System Administrator if there is abnormality.
• Able to manage retired/spoilt hard disk for disposal and process accordingly.
• As Account Admin Executive, create and delete AD user's accounts, service accounts.
• Reset password of above-mentioned accounts.
• Assign and unassign of RSA tokens to users.
• Create and delete AD groups, add and remove AD users from/to groups.
• Prepare and print out password letters for new onboarding users.
• Knowledgeable in Microsoft Outlook. Able to have quick observation in checking emails as email contents can be critical and may contain alerts.

Requirement:

• Singaporean (required g50 clearance)
• Able to work Staggered hours on Mon - Fri and once a month on Saturday as per duty roster
• Higher Nitec or Diploma in IT
• At least 1 year experience in IT
• Knowledgeable in Microsoft Outlook
• Keen in the jobscope listed above
• Able to commit for the full 1 year contract
• Punctuality in attendance

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.

Key Responsibilities:

• Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction.

• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.

• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.

• Analyse customer feedback from all consumer touchpoints, identifying trends, areas for improvement, and opportunities to increase customer loyalty.

• Offer prompt and accurate responses to customer inquiries via phone, email, social media, and chat.

• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.

• Collaborate with internal stakeholder teams to address and prevent recurrent issues.

• Prepare and present weekly and monthly customer service reports on feedback, GEI and NPS scoring, service recovery, and actionable recommendations.

• Undertake additional Marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports, and upkeep marketing assets inventory.

• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.

Requirements:

• Demonstrable experience in customer service, ideally within the hospitality or F&B service sector.

• Exceptional written and verbal communication and interpersonal skills.

• Proven ability in problem-solving, maintaining a customer-focused approach and exceeding customers’ expectations.

• Able to manage stressful situations with poise and professionalism.

• Proficiency in PowerPoint and Excel

• Responsible for all ISO Tank operation matters.
• Handle documents for import/export, transshipment operations and orders handling domestic and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 2 years of operations experience in ISO Tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

• 5 days; 8am-5pm/9am-6pm
• Basic up $3500
• VB + Annual Leaves 14 days
• Medical benefits entitled
• Location: Loyang

Responsibilities:

• Handle the full spectrum of Accounts Payables (AP) processes, Fixed Assets (FA), and Journal Entries (GL).
• Process day-to-day Accounts Payable transactions.
• Prepare weekly vendor’s payment forecast & process weekly payments to vendors and monthly staff reimbursements.
• Perform bank reconciliation, supplier’s SOA reconciliation, and reconciliation of AP sub-ledger against GL.
• Prepare audit schedules and follow up on outstanding items.
• Prepare quarterly GST reconciliation.

Requirements:

• Singaporean only
• Min Diploma in Finance/Accountancy/Banking or equivalent.
• At least 1 year of relevant accounting experience.

Interested Applicants, kindly send your updated resume to +65 9132 0093 or click on APPLY NOW.

We regret that only shortlisted candidates will be notified.

MTC Consulting Pte Ltd | 15C7752

EA Registration No.: R22110411 | Tee Wei Miin

Monthly Salary: $2400 - $3000

Location: East (Changi)

Working Hours: 9am - 6pm

Working Schedule: Monday to Friday. (To Standby on Saturday. If the candidate has a laptop, there is no requirement to return to the company.)

Perks: AWS and Bonus

Roles & Responsibilities

• Receive cargo bookings and reservations from customers.
• Manage cargo booking, planning, and closure to optimize cargo space and loading.
• Address customer needs and uphold service levels specified by the Airlines and the company.
• Handle the planning and resolution of customer complaints, claims, and tracing.
• Compile accurate Cargo Sales Reports (CSRs) and submit them to airlines, agents, and the accounts department in a timely manner, meeting set deadlines.
• Coordinate with airline operations, Ground Handling Agents (GHAs), and customers/agents to ensure compliance with IATA regulations in the submission of cargo.
• Assist Sales and Senior Managers in quotations and telesales.

Requirements

• Diploma or higher qualification in Supply Chain is preferred.
• A minimum of 1 year of relevant experience.
• Training will be provided.

To submit your application:

Click 'Apply Now' or reach out to Jaslin at [email protected] via email. We regret to inform only candidates who have been shortlisted will be contacted for further correspondence. Wishing you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Poh Chew Leng, Jaslin | R22108798

Our client is a Global MNC in the aerospace industry, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting an Customer Account Executive to support their Customer Account Team. They are located in the East

Responsibilities:

• Assist Customer Support Manager and Business Development Directors with account-related problems.
• Skilled in providing aftersales support: creating sales quotes, following up until deals close, and generating routine reports like Customer Status and Monthly Sales Reports.
• Handle customer queries or complaints professionally, finding timely solutions and involving all parties for resolution.
• Communicate regularly with external customers, fostering positive relationships.
• Collaborate with internal teams for account issues, attend meetings for job initiation and completion, and assist with ad-hoc reports.
• Manage shipping, invoicing, and logistic coordination.

Requirements:

• Min 1 year relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No.: 19C9682
EA Personnel No.: R21101676
EA Personnel Name: Ng Zhi Qing Alethea

about the company

Our client is a leading manufacturer of electronic components, PCBs and power and control systems. They’re now looking for a Customer Service Executive to join their dynamic team in Singapore.

about the job

• Attain a high level of service to customers.
• Meet the monthly sales plan fulfillment as defined by management.
• Meet the department benchmark such as attaining high GP, optimal stock turns and minimize payment delay from customers.
• Generate quotation/RFQ/web quote.
• Process order entry/delivery notes / invoices/credit notes.
• Handle rescheduling requests in accordance to company guidelines.
• Handle customer complaints such as RMA, Delivery issues and claims.
• Handle all customer requested forms/agreements/contracts.
• Ensure smooth and successful fulfillment of samples, catalogs and all marketing material.
• Generate benchmark/complaint reports on a regular basis.
• Joint customer visits with the account owner as and when required.
• To be actively involved and contribute in department meetings including taking meeting minutes.
• To participate in stocktaking activities organized by the company.

job requirement

• Minimum with Diploma in Business Administration
• Minimum 2 years experience in Electronic Industry preferred.
• Possess good customer service skills
• Material planning or related experience will be an advantage.

This will be a 1 year contract role, subject to possible conversion to a permanent position, based on requirements and work performance.

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• 5 days work week
• 3 mins from MRT (Ubi Station)
• Career Progression
• Dynamic working environment

Job Description

• Selling of New/Used Car sales
• Responsible for following up with potential clients
• Arrangement for handover of cars
• Other duties assigned

Job Requirement

• Positive working attitude, keen to learn and willing to take up job challenges
• Good communication skills
• Possess Class 3/3A driving licenses

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to:

[email protected]

We regret to inform that only shortlisted candidates will be notified.

Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

The position

By joining our team in Marketing, Midstream & Processing you will have the opportunity to:

• Ensure that the company's computer systems and IT infrastructure are running smoothly.
• Assist end-users with technical issues, troubleshoot problems and provide solutions.
• Install, configure and maintain all IT related systems and equipment.
• Advise end-users on Corporate IT & Information Security Policies and procedures.
• Manage IT inventory.
• Participate in improvement projects; designing solutions and procedures to improve operational efficiency.
• Coordinate and/or deliver IT software, systems and best practice related training.
• Procurement of IT related equipment & software.
• Liaise with vendors for support, warranty and service agreements.

You

Some qualities are essential for Equinor. You identify with our values, open, collaborative, courageous and caring, which guide our decisions and help us succeed and grow. You make safety your priority and contribute to our zero-harm culture. For this position, we are also looking for:

• A minimum of 3+ years working experience within a corporate ICT function.
• A polytechnic diploma or a bachelor's degree in information systems, information technology, analytics or a similar relevant subject.
• Proficiency in operating systems (Windows 10 & 11), hardware troubleshooting, software installation and configuration.
• A deep understanding of Office 365 applications and services, including Outlook, Word, Excel, PowerPoint, SharePoint, Teams, OneDrive and more.
• Familiarity with Microsoft Power Platform tools like Power Apps, Power Automate and Power BI for creating custom solutions and automations.
• Proven ability to efficiently diagnose and resolve hardware, software and network issues.
• Knowledge of PowerShell scripting, Python programming would be an advantage.
• Advanced skills in Excel macros & VBA.
• Strong interest in IT technology, Artificial Intelligence (AI), IT best practices and Automation.

To be considered for the position, please submit your application via this site -

https://careers.peopleclick.eu.com/careerscp/client_statoil/external/gateway.do?functionName=viewFromLink&jobPostId=49423&localeCode=en-us