Total 3,809 credit control executive job vacancies in Customer Service category in Singapore

Key Responsibilities:

• Interview loan applicants to gather financial information.
• Explain loan terms and conditions, and answer any questions from applicants.
• Guide customers through the application process, ensuring they understand the requirements and steps involved.
• Conduct background checks and assess credit reports to ensure the reliability of the applicant.
• Develop and maintain relationships with existing and potential customers to foster trust and business growth.
• Schedule appointments with clients to facilitate payments.
• Make follow-up calls with customers to explore better business opportunities.
• Ad-hoc duties as assigned

Working hours:

• Monday to Friday (10:30am - 7:30pm)
• Saturday (10:30am - 4:30pm)

Skills and Qualifications:

1. Min GCE “O” level certificate
2. Proficiency in English and Chinese (verbal and written)
3. Entry-level candidates are welcome to apply

Responsibilites:

• Receive and record all inquiries, gathering caller details such as name, company, and contact information for follow-up by sales staff.
• Aid in preparing proposals based on information provided by Sales and Marketing teams, both verbal and written.
• Generate invoices and compile monthly reports for consolidated billing purposes.
• Maintain and organize the filing system and waste information on SWM software.
• Assist the Customer Service Manager in ensuring smooth daily operations within the team.
• Support the Customer Service Manager and Sales Director in customer care matters, including handling feedback and complaints, and gathering market intelligence.
• Update the customer database with information on existing and potential customers.
• Coordinate with various departments, such as logistics and operations, to ensure customer requirements are met effectively.

Requirements:

• Diploma holder and above
• At least one year Customer Service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Title: Customer Service Representative

Location: 77 Robinson Road

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, and chat.
2. Provide accurate information about the Automotive products, services, and policies.
3. Assist customers with product inquiries, technical support, and warranty claims.
4. Troubleshoot and resolve customer issues and complaints in a timely manner.
5. Coordinate with internal departments, including sales, marketing, and technical support, to address customer needs effectively.
6. Process orders, returns, and exchanges according to company policies and procedures.
7. Maintain accurate records of customer interactions and transactions using CRM software.
8. Monitor customer satisfaction levels and identify areas for improvement in service delivery.
9. Stay up-to-date on product features, industry trends, and competitive offerings.
10. Provide feedback to management regarding customer concerns, trends, and opportunities for improvement.

Qualifications:

• High school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office and CRM software.
• Knowledge of automotive industry and electric vehicles is a plus.
• Fluency in multiple languages is an advantage.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment with a diverse team of professionals.

• Plan and manage the daily engineer schedule to optimize efficiency and productivity.
• Coordinate the exchange of spare parts from respective principal brands to support repair and maintenance activities.
• Monitor and track daily support cases, ensuring timely resolution and customer satisfaction.
• Ability to work independently and handle multiple tasks simultaneously.
• Training and guidance will be provided by experienced staff to support these activities.
• Utilize basic IT skills to work with MS Office and email software for documentation and communication purposes.
• Preference for candidates with call center experience, including answering and logging support calls. This experience can enhance effective communication with customers and issue tracking.
• Candidates should have at least 2 years of working experience, preferably in similar positions, to demonstrate their ability to handle the responsibilities of the role effectively.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities:

• Strategically develop and execute sales plans to meet or exceed sales targets.
• Lead and mentor the CS team towards achieving business goals.
• Stay updated on product knowledge to provide accurate information to customers.
• Generate delivery orders and invoices for clients.
• Follow up diligently to ensure adherence to credit terms by clients.
• Manage customer orders and communicate requirements to internal stakeholders (Supply Chain, Operations, Finance, Quality Assurance, Logistics, Product Development)
• Analyse customer order history, monitor repeat orders, take actions to understand situation and alert the Sales Director /Senior BD Executive on follow-up actions.

Requirements:

• Experience in handling customer orders and coordinating with production and delivery teams.

HOW TO APPLY:

Interested applicants, please send your latest resume to ref16(at)trustrecruit.com.sg or click on “Apply Now” and provide the below details in your resume.

• Current salary (breakdown)
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Job Highlights:

• Basic up to $3,500 + VB
• Monday to Friday: 08:30 AM - 05:30 PM
• Office within walking distance from Newton MRT
• Company is well known Financial Service company

Job Responsibilities:

• Provide support to the sales team and act as a liaison with internal and external stakeholders.
• Manage and maintain data in spreadsheets and reports.
• Ensure records and reports are current and accurate.
• Organize and coordinate meetings and events.
• Address technical issues within your area of expertise.
• Perform clerical duties, such as answering phone calls and preparing documents.

Job Requirements:

• 1-3 years of work experience in Operations or similar role
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and other relevant software
• Ability to work independently and in a team environment
• Detail-oriented and highly organized
• Ability to multitask and prioritize effectively
• Ability to maintain confidentiality and discretion
• Must have experience working in financial services or similar sector

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TEH CHEE HONG | EA Personnel No.: R24121499

Job Summary

Warranty Cost Planning & Support
•Responsible with tabulation and reporting of monthly warranty support cost across Sales Companies and Product categories.
•Responsible with Budget Planning and Forecast for warranty support cost.
•Analyse the reason of gap (if any) between Actualized spending vs Planning.
•Responsible on data update and maintenance in warranty cost recording system (TM1, SAP)

Support Extended Warranty function.
•Support the setup of extended warranty package and price for company’s products.
•Support respective Business Units Go-To Market strategies with the right, compliant and efficient processes.
•Support extended warranty cost and profitability reporting and analysis.
•Provide prompt support to the management and team for any other assignments/duties that are required based on business needs.

Key Accountabilities
•Timely submission of AS cost monthly/BP/FC reporting to FinancEe.
•Provide quality review/analysis/reporting of Warranty cost.
•Ensuring ESCs and Product Group cost ratio are actualized to target.

Key Job Requirements

Job / Skills Competencies
•Strong data analysis skill, especially dealing with cost/ profit.
•Good collaboration, communication (verbal/written), and presentation skill.
•Possess problem-solving and continuous improvement mindset.
•Proficient in Microsoft Office Suite, Dashboard (Power BI/Lumira).
•Working experience with ERP systems (preferably SAP).

Critical Work Experience
•Minimum 5 years after-sales service, especially within the scope of cost forecast/management and extended warranty related function.

Qualifications
o Diploma or Degree in Business/Finance/Management

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 24491

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Juancho Villafuerte   |   Registration No:R24119907

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Primary Objective:

• To assist Unit Head Treasury Processing Centre to ensure accuracy and efficiency in the processing of all treasury products for bank and non-bank counter-parties with the objective of avoiding operational risks and losses.
• Maintain high quality customer service standards by actively promoting them within the team
• Comply with bank's policy and guidelines in cash handling practices

Key Responsibilities:

Stakeholders Service

• Create a good rapport with stakeholders by providing a positive stakeholders experience at all times

Compliance

• Review existing process and adhere to Bank / Department policy and guidelines

Operations

• Trade validation to ensure booked deals are accurately captured in trade system (e.g. Murex)
• Manage trade confirmation as part of process control
• Minimize settlement risks by ensuring all deal confirmations are sent out timely and with accuracy
• Monitor trade settlement and construct payment advices
• Ensure all deals are settled timely and efficiently to avoid overdraft costs and other compensations
• Follow up with counterparty immediately to facilitate and drive any break resolution
• Static data and SSI creation/ maintenance support
• Rate fixing and prices upload into trade system
• Reconciliation and Nostro outage investigations
• Posting of accounting entries
• Involve in providing user requirement and user acceptance testing (UAT) for New Product and/or Change Request (CR)
• Provide support to the business units for business development and customer service
• Other administrative tasks relating to supporting business
• Provide custodian and nominees support to other business units where required
• Ensure securities holdings and cash position are reconciled
• Ensure securities processes (i.e. trade settlements, share transfers and corporate actions) are executed in a timely manner
• Manage custody billing
• Ensure timely submission of statutory returns and certification to the relevant bodies 

Process Improvement

• Constant review and feedback of existing processes and workflows to improve productivity and to mitigate risks.
• Implement the operations of new treasury products and inter-bank funds transfer services, develop and recommend processing and control procedures.
• Institute internal control measures and implement enhancement changes in treasury operational procedures, practices and computer systems to improve process efficiency and productivity.
• Provide support to projects and initiatives which increase automation

• Assist the Line Manager to maintain customer service excellence activities/programs.
• Contribute to the Customer Relations team by providing support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries).
• Resolve customer’s complaint/feedback through excellent service recovery, promoting customer satisfaction.
• Instill customer loyalty and retention through the company's retention programs and outbound service calls
• Participate in company and Customer Management department’s projects assigned by Line Manager

Requirement

• Min O Level / Diploma
• Minimum 1 year Customer Service experience
• Passion for service and possess excellent communication skills and telephone etiquette
• Candidate with email writing skills will be an added advantage
• Able to work independently under minimal supervision, meticulous and organized
• Team player with a positive attitude and great interpersonal skills
• Proficient in computer skills; Microsoft Office

If you meet the requirements of this role, please email a detailed resume to [email protected]

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Handle full sets of accounts duties and daily finance operations
• Performs month end and year end close for the management accounts

Requirements:

• Diploma in Accountancy/LCCI
• At least 3 years of working experience in shipping industry
• Proficient in Navision/Business Central

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Customer Service and Administration Executive

• S$2,000 - S$2,800 + AWS + Bonus (Depend on Company Performance)
• 5 days Mon – Fri
• 9am – 6pm
• Nearest Mrt: Taiseng

Responsibilities

• Address and respond to customer inquiries regarding products and orders through email, phone, and in-person interactions.
• Assist with customer service appointments and address product-related questions.
• Organize and manage inventory to ensure timely order fulfilment.
• Perform daily administrative tasks related to operations and logistics.

Requirements

• Degree or diploma, or equivalent qualifications.
• Basic proficiency in Microsoft Office applications.
• Experience with managing e-commerce platforms is a plus, but training will be provided if necessary.
• Unloads and pack ordered items (5 – 10kg)

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

COMPANY PROFILE

Hasselhoff Op Pte Ltd is the owner/ employer of the employees of Travelodge Harbourfront Hotel, Singapore.

Travelodge Hotels Asia (TLA) is a hotel management and franchise company responsible for the development of hotels in Asia under the globally-recognised Travelodge brand. Headquartered in Singapore, TLA is a wholly-owned subsidiary of the SGX-listed ICP Ltd.

As a company, TLA’s purpose is to enable travel for everyone, which is why we are focused on designing and operating mid-scale hotels in key destinations and capital cities across Asia. We are one of the fastest growing hotel companies in the region, with 14 hotels in 10 cities in under three years.

Now welcoming guests in Bangkok, Batam, Hong Kong, Ipoh, Kuala Lumpur, Osaka, Pattaya, Penang, Singapore and Seoul, we aim to grow to 50 hotels by 2025. We would love to welcome more passionate individuals excited about working in the travel and hospitality sector to join us on our journey of growth.

JOB OVERVIEW

The Guest Service cum Reservation Executive is responsible for all aspects of the reservation and operator role in day-to-day hotel operations, and assisting in hotel administration tasks related to Operations.

RESPONSIBILITIES (Guest Services):

· Responsible for all internal and external telephone, email, internet and ‘in person’ enquiries

· Working closely with Sales department to maximise revenue by converting enquiries, recognising business prospects and opportunities to upsell rooms and services, while preventing overbooking situations

· Follow up on any cancellation and processing of refunds, monitoring guest complains / feedback and drop-off trends to provide timely feedback to facilitate service improvement

· Exercise effective listening to capture relevant information and provide a premium experience for the guest

· Ensure all guest requests are effectively delivered to Housekeeping and Front Office, and that follow up is completed punctually to ensure guest expectations are met

· Liaise with all departments to ensure the best services is provided to our customers

· Process all guest check-ins and check-outs, verifying guest identity, form of payment, assigning room, and activating/ issuing room key

· Enter TravelodgeR Rewards information

· Ensure rates match market codes, document exceptions

· Compile and review daily reports/ logs/ contingency lists

· Complete cashier and closing reports (accurate cashier record, including process all payment types, vouchers, paid out, balance and drop receipts & others)

· Perform all other duties assigned by Supervisor or Management

RESPONSIBILITIES (Reservation):

· Ensure all the phone calls and emails (group, reservation and enquiry) are attended promptly and professionally

· Receives guest requests then work with other departments to ensure requests are delivered

· Responsible for updating of all reservation information into property management system accurately and promptly, while following up with traces allocated to reservation team

· Responsible for checking arrival booking 1 day in advance to ensure that all reservation information and correspondences are accurate in system

· Perform prepayment if room reservations under non-refundable for travel agent or online travel agent

· Be familiar with the rate structure and offers, allotments, cancellation policy and other terms and conditions

· Logs all wake-up call requests and performs wake-up call services, if any

· Assist in any other duties when required

QUALIFICATIONS & REQUIREMENTS

Qualifications:

· Diploma in hospitality or tourism management or a related field with experience.

Experience:

· Minimum 1 year’ experience working in the same capacity

Personal qualities & attributes:

· Able to work on rotating shift, weekends, and PH

· Team player who is organised and able to work independently

· Outstanding communication and people skills

· Detailed oriented and strong customer service skills

· Can motivate fellow team members

· Mature, responsible and takes ownership

· Able to identify problems and issues in a pre-emptive manner, and escalate them to superior promptly

· Meticulous with strong attention to details with good follow-up

Work Location:

50 Telok Blangah Road, 098828 Singapore

Salary: up to $3800

Duration: 4 months

Working Days & Hours: Mon-Fri Office Hours

Location: Pasir Panjang

Job Description:

• Providing a key contact to customers for all service-related customer calls/emails

• Coordinating preventative maintenance activities

• Quotations & Purchase Order Management

• Providing administrative support for the service function.

Job Requirements: Min Diploma in Supply Chain & Logistics / Business or similar w min 2 yrs of relevant order fulfillment experience, preferably in medical device

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Our client is a reputed bank.

Responsibilities:

· Contact potential or existing customers to inform them about online account opening using scripts

· Answer questions about account features and pricing

· Guide customers through the online application

· Keep records of calls and sales and note useful information

Skills/Requirement:

· Comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

· Good knowledge of relevant computer programs (eg. CRM software) and telephone systems

· Ability to learn about products and services and describe/ explain them to prospects

· Good communication and interpersonal skills

· Cool-tempered and able to handle rejection

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Handle full sets of accounts duties and daily finance operations
• Performs month end and year end close for the management accounts

Requirements:

• Diploma in Accountancy/LCCI
• At least 3 years of working experience in shipping industry
• Proficient in Navision/Business Central

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

AUTOMOBILE INDUSTRY

Job Scope:

• Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners
• Deliver embracing customer consultation with tailored sales process with great focus in explaining and guiding on the vehicle configuration, financial consultation, purchase journey
• Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
• Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
• Implement task monitoring mechanism that allows immediate follow up on all outstanding matters promptly with the team

Requirements:

• At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales

Interested applicants can send their detailed resumes to [email protected] or call Jane @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

Company Registration No. 199601303W

EA Licence No. 99C4599

Job Scope:

• Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers.
• Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
• Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
• Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
• Ensure on-time delivery, customer complaint and high service level fulfilment

Requirements:

• min Diploma/Degree in any discipline
• Possess min. 2 years’ working experience in order fulfilment / management, preferrably in a MNC environment
• Good interpersonal skills, customer oriented and a team player
• Proficient in SAP experience in Sales & Distribution (SD) module or Order-to-Cash (O2C)
• Proficient with Microsoft Office

Interested candidates please send your updated resume to:

[email protected]

Subject: Order Fufillment

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Our client is a Global MNC company in the manufacturing industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their Sales team, in hopes of developing the current high performing team. They are located in the Centre area – easily accessible.

*This is a 6 months contract role with possibility of conversion*

Responsibilities

• Handle the receiving/processing of company’s account orders and inquiries promptly, providing excellent customer service
• Maintain the necessary updated records and pricing document
  Handle the company’s online orders, as well as adjustments on online item pricing
• Handling of DO, PO and shipping documents
• Coordinate with external logistics vendors on the necessary matters while optimizing costs
• Update/Maintain customer order information in the company’s system
• Generate reports for the various company stakeholders when tasked
• Ensure the timely processing of company’s billings to facilitate smooth accounts receivable
• All other adhoc duties as assigned

Requirements

• Minimum Diploma in any relevant field of studies
• Minimum 3 years of relevant Customer Service/Order Processing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R1107107 (TAN JIA SHENG)

Overview:
Working location: Central
Working day: Monday- Friday
Working hour: Office hour

Job Description:

• Welcome, greet, assist, and direct clients and guests into meeting room in a smooth and efficient manner.
• Works closely with the tea lady for beverage and snack orders.
• Responsible for the requisition of beverage and light snacks.
• Coordinate the set-up of internal meetings.
• Manage reservation of meeting rooms.
• Guide customers and resolve queries at first level.
• Handle basic or general queries on banking policies and procedures
• Double up as witness for walk in/appointment clients
• Maintain cleanliness and ensure fixtures/hardware are in good/working conditions in centres
• Administer preparation of new hires template for Wealth CE
• Organises staff Biodata (write up of staff profile and photographer) –
• Coordinate biodata for sales related roles and new client welcome gift
• Administrative duties such as process vendor payment, procurement of carpark coupons
• Ad hoc duties
• Manage incoming/outgoing courier

Job Requirement:

• Min O-Level or equivalent
• Possess a good command of spoken and written in English
• Preferably experience in Customer Service or equivalent
• Excellent interpersonal skills and positive working attitudes
• Service-oriented, attentive to details and observant
• Able to display passion, energy, and professionalism in their duties.
• Applicants with Front line Customer Service experience most welcome to apply.

Interested candidates may send resumes to [email protected] or apply through the application system. Regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Working Hours: Mon to Fri, 9:00am - 6:15pm

Location: Suntec Tower

Salary: Basic $3000 - $3500 + Variable Bonus

Requirements:

• 1-2 years of relevant experience in commodity trading

Job Scope:

• Prepare commodity sale and purchase contracts in consultation with Trading, Trade Finance and Shipping Team.
• Liaise with suppliers and buyers on all contract related finalization.
• To follow up and finalize all Trade related contracts in consultation with the internal team and put through the Trade Contract.
• To handle transaction cycle for all shipments with proper monitoring of each step of trade deal execution
• Keep track of contract details and make out periodical reports as and when required.
• Work closely with back office and operational staff to ensure smooth logistics/end to end supply chain of your trades

Low Jia Yi R22104302
The Supreme HR Advisory Pte Ltd 14C7279

About Us

99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specialising in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 500 employees. In Singapore, 99 Group operates 99.co and SRX.com.sg, while in Indonesia, it operates 99.co/id and Rumah123.

Join Us and Lead the Real Estate Revolution!

At 99 Group, we're on a mission to revolutionise the real estate industry by seamlessly integrating cutting-edge technology and innovation. If you're excited to be at the forefront of this transformation and are ready to tackle the industry's challenges head-on, we want you to be a part of our dynamic team.

Your Role:

What You'll Be Doing:

• Proactively connecting with our customers on a daily basis
• Identify gaps in product vs client usage
• Able to interpret data given to assess needs of customers
• You will be the key driver to ensuring a seamless customer experience
• This role requires you to feel comfortable speaking over the phone as well as via texts/emails
• Keep our customers informed and engaged at the different stages of their journey with us
• Keep track of conversations - to ensure we are engaging at the right time
• Keep track of client feedback and feature requests

What We're Looking For:

• Quick and fast learner with a positive attitude
• Working proficiency in English and Mandarin languages is required
• A passion for making a difference for our users
• Be responsive and take initiative - thinking on your feet
• A desire to learn, grow and contribute beyond the immediate job scope
• Basic proficiency with Google Suites, specifically with Sheets and Docs

Are you ready to shape the future of real estate? Join us in this exciting journey of innovation, collaboration, and growth. Together, let's redefine what's possible in the world of real estate.

Make your mark at 99 Group. Apply now!

Responsibilities:

• Conduct administrative and operational tasks of the Centre
• Provide quality customer service through understanding of customers’ queries and needs
• Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
• Reporting of student enrolment, assessments and withdrawal to HQ
• Ensure student management system is updated on a timely basis for all student movements
• Assist customers on payment related matters and actively monitor/chase for outstanding payments
• Manage the petty cash float kept in the Centre
• Safeguard the safety and welfare of our students
• Ensure the cleanliness of the Centre is well maintained and meets the safe management requirements for Covid-19
• Ensure that student resources, stationery and merchandise are well stocked in the Centre
• Any other ad hoc duties

Experience and qualifications:

• GCE ʻNʼ/'O' Level / NITEC or equivalent
• Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
• Proficiency in Microsoft Office and knowledge of ERP software

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Providing consistent interaction with clients to create and maintain customer relations.
• Preparing quotations and proposals
• Handling day to day customer enquiries, order takings, in-house system data entry
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties as assigned by the Superior.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)