Total 10,214 customer experience manager job vacancies in Customer Service category in Singapore

Brief description
The position of salesperson consists of helping customers to find what they are looking for in the establishments and trying to interest them in buying the merchandise

Tasks

-Answer questions regarding the store and its merchandise

-Compute sales prices, total purchases and receive the process cash or credit card payment

-Greet customers and ascertain what each customer wants or needs

-Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and the security practices

-Can use the cashier system, and maintain records related to sales

-Recommend, select, and help locate or obtain merchandise based on customer needs and desires-Open up new markets and develop new customers-Assist for the store daily maintenance

Qualifications and requirements

-Good command of English-Candidates with GCE ‘N’ level, min 1-2 years’ experiences in food service industry will also be considered.

-Pleasant personality with the ability to work independently.

-Strong leadership, energetic, organized and self-motivated.-Able to work shifts, weekends and public holidays

-Ability to work directly with public, to convince people to buy merchandises, and to develop constructive and cooperative working relationships with potential customers and markets.

-Part time & Full time positions available-Can start work immediately

As a Customer Support Executive at Act of Love Pte Ltd, you will be the primary point of contact for families and clients seeking our services. Your role will involve providing compassionate and professional support, guiding clients through funeral arrangements, and ensuring their needs are met with care and respect during difficult times. You will handle administrative tasks and assist with operational aspects to ensure smooth delivery of services.

Key Responsibilities

• Client Support: Attend to client inquiries via phone, email, and in person with empathy and professionalism.
• Funeral Arrangements: Assist families in planning funeral services, including explaining options for embalming, cremation, burial, and other related services.
• Administrative Duties: Maintain accurate records of client interactions, funeral arrangements, and payment details.
• Documentation: Help clients complete necessary paperwork and ensure compliance with regulations and internal policies.
• Coordination: Liaise with internal teams, such as operations and logistics, to ensure timely and smooth execution of funeral services.
• Service Excellence: Provide exceptional customer service and ensure that clients' needs are met throughout the entire process.
• Crisis Management: Respond promptly and calmly to any issues or concerns raised by clients, offering appropriate solutions.
• Follow-up: Maintain communication with clients post-service to provide any additional support as needed.

Qualifications & Skills

• Minimum Education: N-Level or equivalent.
• Communication Skills: Strong verbal and written communication skills in English and other languages (a plus).
• Empathy: Ability to engage with clients in a compassionate, respectful, and patient manner.
• Organization: Strong organizational skills with the ability to handle multiple tasks efficiently.
• Customer Service: Experience in customer service is preferred, with the ability to manage client relations with sensitivity.
• Team Player: Ability to work well within a team environment and collaborate effectively with other departments.
• Attention to Detail: Ensure all arrangements and documentation are handled accurately and promptly.
• Basic IT Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to use scheduling and CRM software.

Additional Requirements

• Availability to work on weekends and public holidays as required.
• A calm demeanor and emotional resilience to handle sensitive and difficult situations.
• Willingness to attend to clients' needs at various locations, including funeral homes and cemeteries.

What We Offer

• A supportive and respectful work environment.
• Opportunities for professional growth and development.
• Competitive remuneration package with benefits.

Roles & Responsibilities:

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with appropriate vendors/departments to resolve any issues.
• Submit dental claims via CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

• Experience in customer service or reception duties (preferred)
• Possess good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Career returnees are welcome to apply
• Must be able to work on at least one weekend (Sat or Sun)

Benefits:

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Premium corporate wellness membership
• Located near MRT station
• Career growth with structured training opportunities

Job Description

• Provide customer service and attend to our product inquiries at showroom
• Knowledge of showroom developments & design
• Maintain CRM System
• Follow up on sales enquires provided by the company
• Face to face presentation our products samples to customers
• Understand customers’ requirement to able to negotiate on price and other details to ensure high closing rate
• Provide after sales service such as managing of orders such as requesting of required samples from customers, working with internal team for visuals/mock up samples, update customers on delivery and handle any rectification of quality issues
• Maintain good relationship with potential and existing customers
• Sales order processing & scheduling, prepare Quotation and report
• Coordinate & support sales team
• Coordinate with store on inventory
• Any other duties which may be assigned by the immediate supervisor/manager from time to time.

Job Requirements

• Good communication skills.
• GCE 'N' level or its equivalent.
• Minimum 1-year work experience.
• Training to be provided
• Pleasant personality and team player.
• Extremely self-motivated, result orientated and pro-active.
• We regret to inform that only shortlisted candidates will be contacted.
• Part-time candidates are welcome to apply.

Job Highlights

• Able to work weekends
• 5.5days work week rotating shift – less than 44hrs work week (must commit to both Sat and Sun)
• Career growth opportunity

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Position : Car Sales Manager (Automobile/Automotive)
• Location : Macpherson/Tai Seng
• Working hours : Monday - Friday 9:30am-6:30pm
• Salary (commensurate with experience) : Up to $5500 + Up to $3000 Commission + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• Lead, manage, and motivate a team of Salesmen to achieve sales targets.
• Establish clear sales goals and objectives for the team, ensuring alignment with the company's overall targets.
• Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.
• Provide training and development opportunities to salesmen to enhance their skills and improve sales performance.
• Achieve a monthly sales target of 30 new cars, with both new and used cars contributing to the goal.
• Oversee the management of sales leads, ensuring timely follow-up and conversion of leads into sales.
• Assist salesmen in negotiating deals and closing sales to meet or exceed sales targets.
• Manage the sales department's budget, ensuring expenses are controlled and financial targets are met.
• Prepare and present regular sales reports to senior management, highlighting performance against targets, trends, and areas for improvement.
• Conduct market research and analysis to identify opportunities, threats, and trends in the new and used car markets.
• Other ad-hoc activities as assigned

Requirements:

• More than 6 years in the relevant field is required
• Strong leadership and team management skills, with the ability to motivate and guide a sales team.
• Proven track record in sales in the automotive industry, with strong negotiation and closing skills..
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

**We do not charge our candidates any referral fee nor bind them with any contract.**

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Customer Service Specialist
1. Maintaining a positive, empathetic, and professional attitude toward customers.
2. Responding promptly to customer inquiries on general and transactional enquiries
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer requests.
5. Customer outreach to encourage the use of digital services.
6. Consistently deliver high quality service to our customers to achieve total customer satisfaction without
compromising risk standards.
7. Collaborate with stakeholders to resolve all customer queries and requests.
8. Able to multi-task while speaking to customers and toggle between system application screens in a fast-
paced environment.
9. To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
10. To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Position title : Customer Support Executive (CSE) - Video Analytics

Location: Kent Ridge

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities:​​​​​​​

- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.​​​​​​​

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• ​​​​​​​Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Customer Service Executive

Salary: $2500 - $3500

Working Hours: 10am - 7pm (5 days, rest on weekday)

Location: Sembawang

Responsibilities:

• Respond to customer inquiries promptly and professionally
• Provide accurate information about our products, pricing, promotions to customers.
• Assist customers in troubleshooting lock-related problems and guide them through technical solutions when required.
• Process customer orders, returns, and exchanges accurately and efficiently, ensuring customer satisfaction.
• Collaborate with other departments, such as Sales and Technical Support, to resolve complex customer issues and escalate matters when necessary.
• Occasionally assist in administrative tasks, including filing, data entry, and inventory management.

Requirements:

• Proven work experience in customer service, preferably in a related industry or technology company.
• Excellent communication skills with the ability to communicate effectively.
• Strong problem-solving skills and the ability to think critically when handling customer inquiries and complaints.
• Customer-focused attitude with a passion for delivering exceptional service and maintaining customer satisfaction.
• Flexibility to work during weekends and public holiday

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• MNC
• Industry Leader
• Permanent Position
• Proven customer service experience, preferably within Food industry

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive (Korean Speaking).

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Diploma in Business, Supply Chain or any relevant disciplines
• Minimum 1-2 years' experience in customer service, preferably within the food industry
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Business level Korean language proficiency is required to liaise with Korean-speaking customers.

OTHER INFORMATION:

• Location: North
• Working hours: Monday to Friday + Alternate Saturday half day
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Description

• Location: Central area
• 5 days work week (Rotating Shift)
• Basic up to $2600 + Incentive

Job Scope:

• Greet and assist walk-in clients and corporate guests in the showroom
• Maintain showroom in excellent condition according to the checklist
• Prepare showroom reports and manage the prospect database
• Oversee merchandise sales, track stock levels, and reorder items as necessary
• Support marketing initiatives and event coordination
• Assist with café responsibilities as needed
• Perform additional tasks as assigned by your supervisor

Job Requirement:

• Candidates with relavent experience are welcome to apply
• Possess basic computer skills

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Job Description:

• Provide frontline customer service for the Division of Pre-Operative and Admitting Services (POAS).
• Provide pre-operative scheduling and coordination services
• Advising patients on their admission process
• Provide financial counseling, as well as collecting deposits from patients.

Requirements:

• Minimum Nitec / Diploma and above
• Keen interest in Healthcare is preferred

Training is provided!!

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate (POAS)

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Summary :

• Basic up to $3800+Quarterly Commission
• 5 days, 9am-6pm
• Company with good career prospect

Job Scope :

• Build and maintain strong customer relationships through regular communication and understanding their needs.
• Respond promptly to customer inquiries and provide satisfactory solutions.
• Provide quotations, process customer orders, and ensure timely deliveries.
• Investigate and resolve customer complaints quickly, providing feedback to customers.
• Maintain accurate customer records and provide management with reports on customer satisfaction and sales forecasts.
• Collaborate with sales, marketing, and other departments to improve customer relations and assist in setting up a customer relations team when needed

Job Requirement:

• Entry level is welcome to apply, training is provided
• Candidates with Customer Service/Account Servicing or related experiences are welcome to apply
• Basic computer skill is required

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Customer Relationship Management
Porsche Singapore Pte. Ltd. (Retail)

Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer excitement, satisfaction, and brand loyalty to achieve and exceed KPIs.

• Manage, lead, motivate and empower the Customer Relationship Management Team within the Marketing department
• Manage and lead the in-house Customer Interaction Centre to strengthen luxury positioning and create customer excitement across virtual touchpoints (online chat, social media, inbound and outbound calls, and emails), including handling VVIPs and escalated cases.
• Plan and execute initiatives to drive customer excitement, satisfaction, and brand loyalty through exceptional experiences across all digital and physical touchpoints, ensuring seamless channel integration and a consistently unique brand experience for customers, prospects, and fans, with a focus on achieving and exceeding KPIs.
• Govern the customer experience journey across all channels in alignment with brand positioning, including defining and documenting the journey from prospecting to post-purchase, creating detailed contact plans, leading innovative enhancements to customer touchpoints, and partnering closely with Sales, Aftersales, and Importer teams to ensure a seamless experience and foster long-lasting relationships while increasing customer lifetime value.
• Oversee the Sales Funnel Management by pre-qualifying leads in close collaboration with Sales team and maintaining the CRM system with lead, customer, and vehicle data
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation
• Conduct data analysis to identify gaps in the customer journey and opportunities for innovation and customer excitement, and create programmes by applying the insights gained into actionable and measurable steps

• Bachelor’s degree in business, marketing or communications, or a related field. 
• 5 to 8 years of relevant experience, preferably in the Automotive, Airlines or Luxury industry. 
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce) 
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members. 
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• Deep understanding of customer journey trends, the luxury market, and customer expectations. 
• Self-driven with a proactive learning attitude. 

Customer Service Coordinator

• Answer service phone calls, inquiries pertaining to company services

• Coordinate daily service activities

• Escalating service support issue when required

• Prepare quotation for parts / maintenance contract / Credit Note / Debit note / Letter etc.

• Any other adhoc duties assigned.

REQUIREMENTS

• Min "N" Level or higher with 2 to 3 years of customer service experience in call center.

• Proficient in MS office applications

Salary: $2,800 - $3,500

Location: Walking distance from Circle line MRT

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Job Description & Requirements

· Ensure that phone call enquiries are promptly answered.

· Answering phone calls in a professional manner and routing the calls, as necessary.

· Taking down phone numbers of the enquiries and allocating them to the sales consultants to follow up.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Working Hours

Monday to Friday: 9am - 5pm

Responsibilities

• Open service RMA/IRMA for incoming jobs.

• Follow up and response to customer questions.

• Monitoring and follow up of overseas work status

• Raise purchase orders (service parts and 3rd party services)

Requirements

• Minimum Diploma in any discipline

• Able to prioritize work in a fast-paced environment.

• Possess good time management skillset.

• Fluent in English language.

• Excellent written and telephone communication skills.

• Experience in using Oracle/SAP systems

• Familiar in using Microsoft Office tools such as Excel is necessary.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Position title : Customer Service Officer

Working location:Ubi
Working Days: 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
Salary: $1800 - $2500

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Greet customers and provide professional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Recommend products and/or packages according to individual needs and conditions
• Dealing with customer administration, incoming calls, inquiries and appointment bookings. (Ensure confidentiality in customer details)
• Update clients records in the system
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Studies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Able to commit working retail hours
• Require MS Office and Excel Skills

Responsibilities

• Provide operational and administrative support to the pre-enlistment medical activities and the related support services
• Receive cases, analyse the background and follow up actions required
• Communicate with appellant where required, and with internal stakeholders for necessary actions
• Correspond with various agencies to retrieve data and inputs necessary for case resolution or submission. Ensure that responses adhere to process flows.
• Conduct investigation on process gaps to determine root cause and provide advice for rectifications.
• Liaise with business process owners, ground users and system technical teams to rectify or improve process gaps.
• Support, conduct audit and track submission of reports.
• Provide clear and concise advice and responses to the queries raised via phone call and/or email.
• Carry out administrative tasks to ensure processes are complete.

Requirements

• Min. Polytechnic Diploma/Degree
• Proficient in Microsoft Office applications (Excel & Word)
• Excellent communication and interpersonal skills
• Meticulous with keen attention to details, highly disciplined, service-oriented and good team player
• Energetic individual who can work well independently and as part of a team.
• Track record of customer service experience and competency
• Able to handle different types of customers and complex cases
• Strong analytical and problem solving skills
• Proven leadership skills will be an advantage

Additional details

• Location: Depot Road (Office will be relocating to Bukit Gombak MRT - in Q1/Q2 2025)
• Mon-Fri: 8am - 5.30pm

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Responsibilites:

• Organize and oversee the customer service operation with a primary focus on customer satisfaction; strive to uphold positive relationships with both customers and staff.
• Uphold and enforce customer service standards and procedures.
• Provide comprehensive customer service support to the department store, including handling Goods and Service Tax Refund, Smart-Card applications, Public Announcement, Lost and Found cases/reports, and similar tasks.
• Ensure the prompt and efficient resolution of customers' problems.
• Address customers' inquiries, take necessary actions, and handle feedback/complaints with effectiveness and efficiency.
• Gather and organize customer feedback and suggestions to enhance and develop service standards

Requirements:

• Minimum GCE O Level
• At least 1 year of customer service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist (Inside Sales Support) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)