Total 18,112 customer service job vacancies in Customer Service category in Singapore

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Customer Service Specialist
• Working Location: Tampines
• Working Hours: 5 days (Mon - Fri, 8 am – 5 pm)
• Salary Package: Basic Salary
• Duration: 6-Months Contract

Key Responsibilities

• Focus on order processing, order fulfilment till delivery in promptly and accurately manner.
• Acknowledge customers’ email on queries/feedback/ order placement within one working day.
• Follow up with customers to ensure high-level satisfaction and determine future requirements.
• Ensure that customer's complaints/feedback are well investigated, resolved, and escalate the complaints/feedback aptly to Senior and work with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying for inspection status.
• Prepare, generate, and disseminate customer's reports in a timely and accurate manner.
• Collect and sustain sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access to work documents, when needed.
• Recommend management systems improvement measures to the Superior.
• Comply with management systems procedures.
• Follow the company’s procedures, safety rules and measures stated in the WSH Risk Assessment.
• Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use of personal protective equipment provided, to ensure safety while working.
• To participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
• Other duties as assigned.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills
• At least 1-year of Customer Service experience

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing (Marine)
• Position Title: Service Technician / Maintenance Technician
• Working Location: Tuas
• Working Hours: 5.5 days (Mon – Fri, 8.30 am – 5.30 pm, Sat, 8.30 am – 12.30 pm)
• Salary Package: Basis up to $2,500 + AWS + OT + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Conduct routine service, maintenance, and repair of marine turbochargers
• Troubleshoot technical issues and provide timely solutions
• Ensure the equipment is in good operating condition after inspection, service and repair
• Follow according to the maintenance schedule
• Safety of all machines for production and quality
• Other general maintenance works

APPLY NOW!!!

• Physically fit
• At least 1 year of relevant work experience

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65946 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Engineering Service Provider
• Position Title: Service Engineer (Refinery/Petrochemical/Power Plant Analyzer)
• Working Location: West – Bukit Batok
• Working Hours: 5 days (Mon-Fri: 8.30 am - 5.30 pm)
• Salary Package: Up to SGD 6000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

Local Assignment:

• Perform in-house testing, Electrical & Pressure Tests, Factory Acceptance Test (FAT), Site Acceptance Tests (SAT)
• Perform site commissioning/start-up for analytical systems and project-related jobs
• Ensure that testing records and other related technical documents for each analytics system are kept and maintained in the department documentation system
• Ensure ownership of and compliance with all departments and company initiatives
• Perform internal and external coordination with regard to issues related to projects, overseas commissioning, and local maintenance activities
• Carry out customer services for preventive maintenance and shutdown of analytics systems services
• Carry out on-call/ emergency service jobs for local customers
• Support the department training initiatives and assist in developing the skills of new engineers and technicians
• Support the department initiatives on customer service, best practices, testing methods, documentation, job planning, and project execution
• Support the company initiatives on safety and continuous improvement
• May be assigned for long-term service contracts in Jurong Island

Overseas Assignment:

• Perform site commissioning/ start-up services for analyzer systems

APPLY NOW!!!

• Min. Diploma in Electrical/Electronics/ Instrumentation
• Min. 3 years of working experience with Refinery, Petrochemical and power plant analyzer
• Able to work independently and write effective good service report
• Perform work with Hart communicator, computer, and PLC is a plus
• Willing to take up assignments for overseas long/short-term maintenance contract

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65594 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Customer Service Officer (Music school)

Working Day : 5 days work week (4 weekday, 1 weekend)

Working Timing: Afternoon shift @1.30pm - 9pm / 12pm -8pm (Based on schedule )

Salary : $2500 - $2800

Working Location: United Square / Parkway Parade (Rotating Outlet)

Job Responsibilities:

• Attending to course enquiries

• Following up with customers and liaising with teachers on course bookings and scheduling; course coordination

• Updating students’ records and data base

• Processing enrolments, changes and terminations of students

• Tracking students’ monthly payments

• Issuance of payment reminders on outstanding payments

• Providing sales support

• Assisting in events organized by the Conservatory

• Any other duties as assigned by the management

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Responsibilities:

· Perform electronic and mechanical assembly

· On-site installation & commissioning

· Perform maintenance of equipment

· Maintain the cleanness and safety of workplace

Requirements:

· Min N Level or its equivalent

· At least 1 year experience in manufacturing environment

· Able to work in a team

· Fresh graduate welcome

Senior Customer Support Associate ( Rotating Shift)

As a Customer Support Associate, you will be responsible for handling in-bound calls, facsimiles, and email requests for general enquiries within the company targeted service standard levels.

Highlights

• Industry: Healthcare
• 1 Year Contract (Convertible to permanent position based on performance)
• Rotating Shift: 8 hours / shift (Allowance provided)
• Remuneration: Up to $3000 (Depending on experience)

Challenges

• Respond promptly and professionally to patient inquiries.
• Provide accurate and clear information.
• Attending to general health guidelines
• Address and resolve patient concerns, complaints, and issues in a courteous and effective manner.
• Escalate complex issues to appropriate departments or supervisors as needed.

What it takes:

• Diploma in any discipline / GCE O Levels
• Experience working in Call Centre / Customer Service / or those from Consumer Sales seeking for a non-sale role.
• Able to provide quality customer service to patients over the phone.
• Good communication skills

Interested candidates please kindly send your updated CV to rei @talentsatwork.sg or WhatsApp 9051 2191 for more information.

Rei (EA Reg No: R2199207)
EA Licence No:21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you.

About Us

Wine Connection Group owns and operates the largest chain of wine retail shops and full-service wine-themed restaurants in Thailand and Singapore. We are the exclusive importer of over 400+ labels of wines from around the world, craft beers, glassware and related accessories, as well as selected delicatessen products.

Since our inception in 1998, Wine Connection has steadily grown the number of wine retail shops and diversified into the full-service restaurant business by introducing the integrated retail wine shop – restaurant concept, becoming the leader in Thailand and Singapore with 81 outlets to date, and counting.

About the Role:

Are you a customer-focused individual with a passion for creating unforgettable dining experiences? If you're ready to take the spotlight as a Captain, join our team and become a key player in the symphony of culinary delights and top-notch service!

Job Scopes:

• Providing responsive and courteous service to customers through excellent service - including Interacting with guest to provide recommendations on food menu and to upsell food and drinks.
• Responsible for start-to-end process of providing excellent service to guest – including ensuring general cleanliness of outlet, setting of tables, taking orders, checking in on guests, and collecting payment from guests.
• Assist in the opening and closing procedures of the outlet.
• Work closely with service crew and the kitchen to ensure that the outlet is operated efficiently.
• Establish good rapport with guest to build guest loyalty – including handling feedback and complaint from customers.
• Managing ERP related tasks and responsibilities as required in the role.
• Carry out any other duties as per Reporting Manager and Food & Beverage Operations Manager.

Requirements:

• Passion in wine & service - candidates without experience are also welcomed to apply as training will be provided
• Prior experience in Food & Beverage/Hospitality will be beneficial!
• Proactive and enjoy interactions with customers
• Attention to detail and able to work well in a team
• Ability to work flexible shifts and schedules as per store requirements - including weekends, holidays and overtime.

Perks and Benefits

• Company Culture: Our company values teamwork, collaboration, and a positive work environmemt. We celebrate diversity, inclusivity, and a sense of belonging, ensuring that you feel valued and appreciated as part of our family! (We will also give you a gift on your birthday!)
• Competitive Compensation: We offer a competitive salary package that will be commensurate with your experience and skills, ensuring that your hard work and dedication are rewarded. (Yearly bonus and increment granted according to Employee and Company's performance)
• Career Growth Opportunities: We believe in fostering a culture of learning and development. You'll have access to ongoing training programs, workshops, and opportunities for career advancement within our company.
• Food & Beverage and Retail Discounts: As a valued member of our team, you'll enjoy generous discounts on our delectable offerings, allowing you to savour the flavours of our creations.
• Creative Environment: Our F&B company thrives on creativity, innovation, and fun. You'll be part of a fun dynamic team where your ideas are valued, and you'll have the freedom to express your creativity.
• Employee Recognition: We believe in acknowledging and celebrating the contributions of our team members. Outstanding performance and achievements will be recognized and rewarded through various employee recognition programs.

Key Tasks:

• Process incoming and outgoing customer’s orders
• Follow up on customer’s requests and scheduled orders
• Liaise with warehouse on picking and packing matters
• Generate picking lists and delivery orders for warehouse and transport departments
• Response to customer’s complaints
• Other ad hoc duties as assigned by the Manager
• Check with the relevant stakeholders if there’s any discrepancy in the orders

Skills & Competencies:

• Minimum ITE NITEC / Higher NITEC in Logistics / Administration studies
• At least 1 year of related experience in the same capacity
• Able to commit OT, including alternate weekend duties
• Able to execute the tasks independently

More Information:

• Company: Reputable IT Application & Software Service Provider (Actual working place will be an End-User Environment)
• Working Location: CBD Area
• Working Hours: 5 Working Days/Week (Monday – Friday) [but on Rotating Shift Arrangement: 8 AM – 5.30 & 12.30 PM – 10 PM]
• Benefits (on top of basic): Afternoon Shift allowance & Annual Bonus (AWS)

Responsibilities:

• Provide daily IT Service Desk operation Support (L1), including but not limited to:

1. Ticketing (Calls, Emails, etc.) & Reporting (Routine, Incident, etc.)
2. Jira Portal Management & L1 Jira Usage Support
3. Statistics Gathering & Rereporting related to Ticketing & Service Desk Activities
4. Involve in Change Reviews, SOP processes & Service Desk Announcements

• Other related duties as assigned

Requirements:

• Have 3 – 4 years of experience in Maintaining, Developing/ Implementing IT Systems in a Service Desk Environment
• Proficient in MS Windows Environment and with Application Support.
• Able to utilize Microsoft (Word, PowerPoint and Excel) at professional level
• NITEC/ Diploma (or higher) Education level in Computer/ Telecommunication/ Computer Science or Information Technology
• Advantageous to have, but not a must have: Experienced working in Data Centre environment

To Apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

• Position : Receptionist (Customer Service/ Operations/ Simple Duties) - ALL WELCOME
• Location : Tampines Hub (Nearest MRT: Tampines MRT/ 3 Minutes Walk)
• Working hours : 6 days a week, 11:30am to 1am (Shift Work)
• Salary (commensurate with experience) : Up to $2800 + Performance Bonus
• Duration : Permanent
• Industry : KTV and cafe

Main Responsibilities:

• Customer Service/ Reception
• Answer calls, scheduling call bookings
• Cashier
• Operations
• Assist in serving light refreshments
• Assist to tidy up the karaoke room

Requirements:

• Good customer service attitude & phone manner
• Good interpersonal and communication skills
• Able to work on weekends and PH
• Able to work shifts
• Ability to cope in a fast paced environment
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates.

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

Job Details:

• Working Location: North West
• Working Hours: Monday to Friday: 8:00am to 5:30pm /8:30am to 6:00pm (alternate Saturday 8:30am to 12.30pm)
• Contract: 1 year (renewable)
• FREE company shuttle bus at Sembawang MRT
• Completion bonus up to 1 month’s salary

Responsibilities:

• Contact customer to arrange for appointments for the installation
• Handle customers' enquiries on appointments and installation related matters through phone calls and emails.
• Send SMS/ emails to customers on their appointment schedules.
• Promote and product to potential customers.
• Liaise with term contractors.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/3064

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

We are looking for aggresive customer service cum admin to assist in the following role

1. communicate and assist customers in all their queries

2. able to handle multiple task related to customer support

3. able to handle basic social media like facebook, instagram and other platform queries

4. able to reply promptly and clearly

5. able to generate so,do, invoice and filing

Requirement

1. independant

2. like to learn

3. able to communicate clearly and accurately

4. multi task

Job Description:

1. Maintain a team-oriented personality with strong people management skills;

2. Oversee the organization of bar stock & ingredients; verifying all food products are properly dated and organized for quality assurance;

3. Ensure all food / drink preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

4. Actively respond to and handle guest problems and complaints;

5. Trains new floor employees to restaurant standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

6. Ensure proper purchasing and receiving bar supplies.

7. Ensure proper grooming and hygiene standards for all floor staff;

8. Ensure all equipment in the bar is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

9. Assist the company in expansion plans.

10. Basic duties include taking customers' orders, preparing drinks, serving food and drinks, cashiering and housekeeping.

Requirements:

• Excellent attitude and willingness to learn

• Display integrity and initiative

• Team player

• Good communication skills

*Hiring for three outlets under The Oyster Bank (The Oyster Vault Pte Ltd - Funan #02-32, GWC Vault Pte Ltd - Great World City #01-111, TJP Vault Pte Ltd - 39 Tanjong Pagar Road #01-02)

Salary: S$3,000 (Inclusive of transportation allowances)

Working Days: 5 days between Monday - Sunday

Working Hours: 1230pm - 930pm (based on roster)

Location: Clarke Quay / Novena/ Household Visits

Contract Period: Till 30 September 2024 (extendable depending on performance and business needs)

Job Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information

• Reach out to the respondents to assist them to complete the survey

• Schedule interview appointments with respondents

• Compile, record, input survey returns and data accurately into the system

• Conduct verification to ensure completeness and accuracy of data collected

• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation

• Explain survey objectives to respondent

• Interpret survey questions to help respondents’ comprehension

• Respond to queries from respondents in a professional manner

• Ensure that the given KPI are being met based on the project timeline

• Provide status report to the supervisor

Job Requirements:

• Strong phone and verbal communication skills along with active listening

• Proficient in using computer and Microsoft Office

• Only Singaporean may apply

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Customer Service

• Working hours : Monday - Friday (8.30am to 6pm) / Alternative Sat : 8.30am to 1pm
• Salary: $2000 to $2800
• Location: Near to Ubi MRT (Focus One)

Job Responsibilities:

• Answer Customers enquiries from phone calls, email.
• Issue invoice
• Arrange deliveries
• Quotations
• Part time cashiering duties

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Free Shuttle Bus Service (Jurong East MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Responsibilities:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.
• Dispensary of medication
• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.
• Provide excellent customer service.
• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.
• Maintenance of clinic’s cleanliness and appearance.
• Other other duties assigned

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment.
• Good interpersonal skills, Service oriented and a good team player
• 5.5 days week

Established Domestic Helper Agency looking for Part time Home Service Helpers.

Job Scope:

General house cleaning including -

• Sweeping / Vacuumimg and moppng floor
• Clean toilets
• Fold bedsheet
• Empty trashes
• Clean window ( Interior )
• Laundry & ironing.

Requirement :

• Experience in House cleaning work.
• Hardworking & Honest.

Interested party please email to [email protected] or whatsapp 94379756 / 8383 9448 for enquiry.

Rosmini / Tan C.B ( Jo )

R1332998/R1333000

EA License#13C6812

Front Desk Officer | Receptionist | Customer Support | Ubi

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description:

• Actively support in the development of business planning, project brainstorming & development, and marketing strategy formation & execution.
• To source and develop business opportunity and networking with company relationship.
• Manage and track Customers’ requirements, satisfaction and project completion from end to end.
• Identify and manage resource requirements, skill sets, training plans, quality reviews, documentations and regular meetings in achieving smooth project execution.
• Able to manage multiple projects effectively ranging in scope and size, plus flexible to react in accordance to business priorities.
• Ensure prompt project updates to customers, internal team and management.
• Good initiative with timely follow up / resolution of outstanding issues and point of escalation to meet customers’ expectations.
• Develop and implement customer service policies, procedures and satisfaction metrics for consistent high-quality customer service deliverables.
• Oversee the hiring, orienting, training and key performance of the customer service team in building a high-performance task force.
• Identify and inform management on new business leads and collaboration opportunities.
• Other ad-hoc duties as assigned by Director and HQ.

Requirements:

• Minimum Diploma/Degree in Business Management/Project Management/Hospitality.
• Min 8 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education or tourism industry.
• Ideal to have personal butler and / property management exposure.
• Must have experience in leading a small team and exploring Asia market.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proven leadership and facilitation abilities.

Job Description

The Patient Service Officer is to manage daily patients' discharge and preparations of their bills. She will be taught to handle the submissions of Medisave/ Medishield Life claims including those the Private Medical Insurance claims through The MidiClaim system.

Responsibilities:

• Process patients' refunds through cheques and credit cards in a timely manner.
• Ensure timely and accurate billing for submission to relevant authorities for Medisave / Medishield claims
• Check ledger to ensure the accuracy in billing including the Letter of Certification
• Performs daily discharges of patients form wards. Provide itemized detailed bills and private medical insurers as and when requested
• All other ad-hoc duties that are assigned from time to time

Requirements:

• Min O Level
• Computer knowledge
• Sensitive to numbering

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are hiring Contract Customer Relations Officer to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities:

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Job Requirement:

• Min N/O/A level onwards

All Interested candidates are invited to email your resume in MS Word format to:
[email protected]

Please include your full working experience, education background, notice period, expected salary.

Vicky Chen

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English