Total 135 customer service manager job vacancies in Customer Service category in D08 Little India

Customer Service Officer

Join Our Team!

Are you passionate about delivering exceptional customer service? Do you enjoy working in a dynamic environment where you can make a difference? If so, we want you to join our team as a Customer Service Officer in our prestigious jewellery showroom!

Primary Job Scope:

As a Customer Service Officer, you will play a crucial role in managing the customer experience in our showroom, ensuring that every visitor feels welcomed and valued.

Detailed Responsibilities:

- Greet and welcome customers with a warm and friendly demeanor.

- Maintain and manage the showroom floor area to create an inviting atmosphere.

- Communicate effectively with customers to understand their needs and assign appropriate sales staff to assist them.

- Handle customer complaints with professionalism and empathy.

- Follow up on after-sales inquiries to ensure customer satisfaction.

- Maintain an organized customer database and send promotional materials, festive greetings, and birthday wishes.

- Strive to provide a delightful and memorable sales experience for all customers.

- Keep the showroom clean, organized, and presentable at all times.

- Ensure display materials are visually appealing and well-maintained.

- Manage and guide sales staff on customer service etiquette and best practices.

- Oversee the grooming and appearance of all sales staff to align with company standards.

Qualifications:

- Previous experience in customer service or retail, preferably in the luxury sector.

- Strong communication and interpersonal skills.

- Ability to handle customer complaints and resolve issues effectively.

- Excellent organizational skills and attention to detail.

- A positive attitude and a passion for providing outstanding customer experiences.

- Familiarity with customer database management systems is a plus.

Why Join Us?

- Opportunity to work in a vibrant and supportive team environment.

- Competitive salary and benefits package.

- Opportunities for professional growth and development within the company.

If you are ready to contribute to a fantastic customer experience in our jewellery showroom, we want to hear from you!

• Working Hours: 12.45 PM to 9.45 PM
• Work on weekends & Public Holidays
• 5 days work week

ISHTARA JEWELLERY PTE LTD is an equal-opportunity employer and encourages all qualified candidates to apply.

Great to Meet You! We are Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviours, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

Join us as a Customer Service Executive in our Rewards Central Team!

We’re looking for driven individuals from the Travel industry keen to learn and grow in a fast-paced environment.

In this role you will be expected to:

• Quickly resolve customer queries by phone and email.
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer and partner escalations
• General administration, reporting and special projects
• Build sustainable relationships of trust through open and interactive communication

Requirements

What We Are Looking For:

• Minimum Diploma holder
• Minimum 2 years experience working in a call centre, handling inbound calls and emails.
• Previous experience with the airline, hotel or travel industry is a MUST
• Prior experience and willingness to work on overnight shifts, weekends and public holidays.
• Enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment
• Self-motivated and able to work unsupervised.
• Fun outlook, positive attitude and can-do mindset
• Strong communication and interpersonal skills
• Excellent English communication is required. Knowledge of a second language is an advantage
• Strong cross-cultural awareness
• Prior exposure to a web-driven environment
• Strong alignment with Ascenda’s core values of growth mindset, hands-on ownership, supportive collaboration, and radical simplicity

What we offer:

• Competitive salary and benefits
• Travel benefits
• Flexible working environment
• Comfortable working environment
• Diverse and friendly working culture.

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the fintech innovation space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• WFH office equipment allowance
• Medical insurance coverage
• Competitive compensation
• Travel perks & Employee rewards

About Ascenda

Ascenda is a global provider of innovative loyalty solutions. The company operates premium rewards propositions for major financial services and travel brands worldwide. As a trusted partner empowering over 70 of the world’s leading rewards programs, Ascenda develops end-to-end loyalty solutions to address the most meaningful challenges facing global brands today.

With a commitment to make loyalty simple, Ascenda’s solutions are easy to manage, fast to deploy and designed to deliver exceptional customer value. From end-to-end loyalty management to modular solutions such as the TransferConnect currency network, redemption

Ascenda is an equal-opportunity employer, committed to a diverse and inclusive workplace. We thank you for understanding that only shortlisted candidates will be contacted for interviews.

Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

A counselling centre is looking for a part-time customer service cum admin assistant to assist our senior admin executive.

Working hours:

Monday: 12 pm to 5 pm

Tuesday: Flexi hours

Friday: 9 am to 1 pm

Saturday: 10 am to 1 pm (twice a month)

Please note that this position requires the person to work in our office near the Bugis area. However, we are open to discussing the flexibility of working remotely on some days.

Job responsibility:

Keeping the stock in order

Assisting in weekly claims

Attend to emails from external and internal customers

Admin support to the director

General admin duty

Requirement:

Proficient in replying to emails

Knowledge of email etiquette and Business English (Grammar and sentencing)

Attention to details

Able to reply to WhatsApp (We will provide a mobile phone for work used)

Polite and courteous

Team Player

Able to coordinate between our external and internal customers

Can multi-task

Knowledge of Excel, Word and PowerPoint

Pleasant disposition

Job Highlights

· Positive Working Environment

· Fixed Allowances

· AWS + Quarterly Performance Incentive Bonus

. Career Growth

Guest Service Officer Job Description:

A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first impression for hotel guests. Key responsibilities include:

1. Guest Check-In and Check-Out:

- Efficiently process guest arrivals and departures.

- Distribute room keys and inform guests about room amenities and hotel services.

- Address guest inquiries, requests, and concerns promptly and professionally.

2. Customer Service Excellence:

- Exhibit exceptional customer service skills, making guests feel welcome and valued.

- Provide accurate information about the hotel, local attractions, and services.

- Handle guest complaints or issues with patience and effective problem-solving.

3. Payment Processing:

- Collect payments for hotel accommodations and additional services.

- Maintain accurate billing and payment records.

4. Communication Skills:

- Possess strong verbal and written communication skills to interact with guests and colleagues effectively.

- Handle phone inquiries and reservations courteously and professionally.

5. Computer Proficiency:

- Utilize basic computer skills for guest check-in, reservations, and record-keeping.

- Familiarity with hotel management software is a plus.

6. Professional Appearance:

- Maintain a neat and professional appearance.

- Greet guests with a friendly smile and offer assistance as needed.

7. Physical Stamina:

- Be able to stand for extended periods.

- Handle luggage and assist guests with mobility as required.

Job Requirements:

- Candidate must possess at least GCE O-level or equivalent.

- Minimum 1 year of hotel front office working experience is preferred. Candidates with no related experience will also be considered, as on-the-job training will be provided.

- Pleasant and well-groomed.

- Good communication and interpersonal skills.

- Enjoys interacting with guests and working in a fast-paced environment.

- The candidate must be able to work rotational shifts, weekends, and holidays (9–12 hours).

- A good team player, can work independently and is able to work under pressure.

If you meet these requirements and are excited to be a part of our dynamic and growing team at Beverly Hotel Elements, we encourage you to apply. Join us in creating unforgettable experiences for our guests while embarking on a rewarding career journey in the hospitality industry.

We look forward to having you as a part of our Beverly Hotel Elements family!

Mobile service technician engineers have a variety of roles and responsibilities, including:

• Mobile device repair: Diagnosing, troubleshooting, repairing, and maintaining mobile devices. This includes addressing both hardware and software issues.
• Maintenance and repairs: Performing planned and reactive maintenance, repairs, and minor refurbishments.
• Technical support: Providing technical support and training to clients and colleagues.
• Compliance: Ensuring compliance with contractual obligations and client requirements.
• Reporting: Completing reports on the company's work management system.
• Collaboration: Fostering teamwork and collaboration within the mobile engineering team.
• Technical guidance: Providing technical guidance and mentorship to junior team members.
• Code reviews: Conducting code reviews.
• Continuous learning: Promoting a culture of continuous learning and improvement.

Responsibilities

• You will be responsible for providing administrative support of all front line patient service duties; registration, admission, billing & payment collection and liaisons for patient feedback/complaints.
• Perform patient registration meticulously with relevant admission documentations.
• Provide financial counseling, collection of deposits from patients/next of kin upon admission.
• Administer accurately daily charges incurred by patients and proactively follow up with next of kin/patients on any required deposit top ups.
• Perform patient visitation to ensure remarkable service has been rendered; to liaise with various departments, if any service recovery/investigation(s) is needed to be performed.
• Prepare bill, present and go through bill with next of kin/patient upon patient discharge and collect payment.
• Perform monthly procurement of stationery/pantry items.
• Handle any other ad-hoc assignments/projects as tasked.

Requirements

• Diploma in any discipline.
• 5.5 day work week
• At least 2 years of clinical experience preferably in diagnostic and interventional cardiac procedures.
• Relevant experience in the hospitality or healthcare industry preferred.
• Pleasant personality with passion for service excellence.
• Good interpersonal and communication skills

BJIOS Orthopaedics is looking for an individual who is able to aid in the coordinating of care across multiple healthcare providers and settings. This role enhances the overall patient experience and the quality of care. To carry out this role, the following lists down the responsibilities of the PSA/O.

Core Responsibilities

• Scheduling appointments for Patients
• Providing and educating patients and family members on health grants and medical assistance information
• Registering and processing payments of patients
• Assist patients with Insurance and Medisave claims
• Assist Nurses and Doctors in administrative and clinical support

Requirements

• Minimum General Certificate of Education (GCE) Ordinary Level or equivalent
• Able to work in a team or independently with minimal supervision
• Outgoing and pleasant personality with good interpersonal and communication skills
• Proficient in computer skills
• Service Oriented and patient focused
• Possess organisational and problem-solving abilities to manage coordinate schedules

Benefits

• 16 Days annual leave
• 13 Month AWS with Variable Bonus
• Medishield-rider benefit
• Outpatient Medical & Dental coverage
• Discounted in-house services

Working Hours

Mon- Fri: 8:30am to 5:30pm

Sat: 8:30am to 12:30pm

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organisational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

WE ARE HIRING

Full Time

- SERVICE CREW

- BARTENDER

SALARY FROM $1,600 - $2,000 (5 DAYS PER WEEK)

7 HOURS PER DAY (EXCL. 1 HOUR BREAK TIME)

*APPLICABLE TO SINGAPOREAN/SINGAPORE PR/LONG-TERM VISIT PASS*

Whatsapp: 8944 1076

Location: Tyrwhitt Road

(Located inside Mercure Hotel)

Responsibilities

We are looking for a team member who is responsible for Services and Catering Buffet in a Vegetarian restaurant. Their duties include daily restaurant duties like taking orders, serving dishes preparing beverages, front desk services, and co-ordination for Catering Buffet preparation of the setup before passing to the delivery team. (Related cor-ordinate internally and externally.)

Requirements

• Hardworking and be responsible
• Able to work independently and able to multi-task in a fast-paced environment
• A people person and can work as a team.
• On-the-job training provided

Benefits

Overtime (if necessary), Annual Leave and Public Holidays in Lieu, staff meals provided with medical benefits

Working Day / Location

Working Days - 5 days per week (including) weekends

Location : Jalan Besar

Email us at [email protected] about your past working experience.

Job Descriptions

• Ensure daily operations run smoothly.
• Undertake day to day restaurant operational tasks which include cashiering & the taking of food & beverages orders.
• Greet and welcome restaurant diner in a warm and friendly manner.
• Create high standards of customer experience, be attentive towards the customers and their queries.
• Ensure prompt serving/clearing of plates & utensils.
• Maintain high standards of cleanliness within the restaurant.
• Any other duties by the in-line Reporting Manager

Job Requirements

• Passion for service in F&B industry
• Excellent Customer Services attitude
• Willing to go extra miles at work.
• Training Provided
• 6 days' work week, willing to work on weekends and public holidays.
• Work location at Little India Opp Mustafa Center

Benefits

• Travel Allowance + Medical Allowance -
• 7 Days Annual + 14 Days Medical

Working Hours

• 6 days work week
• 10:30 AM -3:30 PM, 6:30 PM to 11:30PM

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

Food Service Manager Responsibilities:

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

Food Service Manager Requirements:

• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.
• The ability to stand for extended periods.

WE ARE HIRING

Full Time

- SERVICE CREW

- BARTENDER

SALARY FROM $1,600 - $2,000 (5 DAYS PER WEEK)

7 HOURS PER DAY (EXCL. 1 HOUR BREAK TIME)

*APPLICABLE TO SINGAPOREAN/SINGAPORE PR/LONG-TERM VISIT PASS*

Whatsapp: 8944 1076

Location: Tyrwhitt Road

(Located inside Mercure Hotel)

Job Highlights

· Positive Working Environment

· Fixed Allowances

· AWS + Quarterly Performance Incentive Bonus

. Career Growth

Guest Service Officer Job Description:

A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first impression for hotel guests. Key responsibilities include:

1. Guest Check-In and Check-Out:

- Efficiently process guest arrivals and departures.

- Distribute room keys and inform guests about room amenities and hotel services.

- Address guest inquiries, requests, and concerns promptly and professionally.

2. Customer Service Excellence:

- Exhibit exceptional customer service skills, making guests feel welcome and valued.

- Provide accurate information about the hotel, local attractions, and services.

- Handle guest complaints or issues with patience and effective problem-solving.

3. Payment Processing:

- Collect payments for hotel accommodations and additional services.

- Maintain accurate billing and payment records.

4. Communication Skills:

- Possess strong verbal and written communication skills to interact with guests and colleagues effectively.

- Handle phone inquiries and reservations courteously and professionally.

5. Computer Proficiency:

- Utilize basic computer skills for guest check-in, reservations, and record-keeping.

- Familiarity with hotel management software is a plus.

6. Professional Appearance:

- Maintain a neat and professional appearance.

- Greet guests with a friendly smile and offer assistance as needed.

7. Physical Stamina:

- Be able to stand for extended periods.

- Handle luggage and assist guests with mobility as required.

Job Requirements:

- Candidate must possess at least GCE O-level or equivalent.

- Minimum 1 year of hotel front office working experience is preferred. Candidates with no related experience will also be considered, as on-the-job training will be provided.

- Pleasant and well-groomed.

- Good communication and interpersonal skills.

- Enjoys interacting with guests and working in a fast-paced environment.

- The candidate must be able to work rotational shifts, weekends, and holidays (9–12 hours).

- A good team player, can work independently and is able to work under pressure.

If you meet these requirements and are excited to be a part of our dynamic and growing team at Beverly Hotel Elements, we encourage you to apply. Join us in creating unforgettable experiences for our guests while embarking on a rewarding career journey in the hospitality industry.

We look forward to having you as a part of our Beverly Hotel Elements family!

Job Description:

Provide excellent customer service by greeting guests, taking orders, serving food, and ensuring a pleasant dining experience. Maintain a clean and organized dining area, process payments, and collaborate with team members.

Key Responsibilities:

• Greet and seat guests, take and deliver orders.
• Maintain table setup and cleanliness.
• Process payments and handle customer inquiries.
• Work with the team to ensure smooth service.
• Adhere to health and safety standards.

Requirements:

• Experience: Customer service or food service experience preferred.
• Skills: Strong communication, attention to detail, and ability to work in a fast-paced environment.
• Education: Secondary school education preferred.
• Qualities: Positive attitude, teamwork, and schedule flexibility.

Company Description

Surrey Hills Grocer aims to be the most authentic Australian destination grocer by bringing honest-to-good, fine, fresh products. Inspired by the harsh terrains of Australia, we strive to bring you the best produce and offer everyone a taste of warm Australian hospitality.

As a service ambassador member, you will assist in serving drinks and food. You will also be expected to manage the cashier and assist in other grocer operations whenever necessary.

Depending on the shifts provided, you will also be assisting in front-of-house operations to setup, and close the space of our outlet, ensuring that proper hygiene standards are met.

Job Description

· To support the outlet manager in running the operation.

· To provide service according to procedures and standards established by the F&B Department

· Serve food and beverages to the tables

· Provide excellent customer service to customers

· A responsible and independent individual who is able to upkeep the standard of service at our cafe.

· Someone who is able to react quickly and work well in a fast-paced environment

· Any other duties assigned by the management from time to time

Requirement

· No Experience welcome

· Prefer to Have Food Hygiene Cert

What you can expect to gain from the job:

· An opportunity to work in a unique F&B concept involving both a grocer and a café.

· Staff Meals and Discount across all outlets

Interested applicants please WhatsApp 83321427.

We are now looking for a Patient Service Officer to be part of the team. The successful candidates will be deployed to one of the clinics within the medical centre.

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Generate bill estimation form.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during the consultation.
• Booking of appointments in the system.
• Alert and rectify duplicate patients’ records in the system.
• Assist in training and guiding new and junior staff.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role
• 5.5-day work week, office hours.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

This position reports to the company's operation manager and interfaces with the clinic naturopaths and clients. The officer's role is to support good customer relations, ensure and adopt continuous improvement in service standards, ensure all operational processes run smoothly and cost-efficiently, manage inventory and orders, and provide technical support for the naturopaths. The officer is expected to use digital skills in various in-clinic operation processes.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organisational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.