Total 19,965 customer service manager job vacancies in Customer Service category in Singapore

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Responsibilities:

• Registration of patients, queue management.
• Dispensing of medications and collecting payment
• Support doctors in simple procedures and chaperones
• Stocks taking of medication, consumables and equipment including replenishment.
• Basic clinic housekeeping

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field
• Good interpersonal and communication skills.
• Passionate to learn and work in the Healthcare sector
• Ability to organise, plan and implement
• Good communication and interpersonal skills
• Meticulous, Independent, able to multi-task and follow-through with minimum supervision

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• MNC Company
• Salary $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working hours: Normal Working Hours

Job Responsibilities:

• Install electrical appliances, using hand tools or measuring instruments
• Build, calibrate, maintain, troubleshoot, or repair electrical or mechanical instruments
• Inspect electrical appliances for quality control and assurance
• Identify solutions to on-site technical design problems involving electrical and mechanical systems equipment
• Submit daily task reports
• Conduct basis user-training to customers
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ level
• Knowledge in servicing home appliances will be an added advantage
• Possess Class 3 driving license with own vehicle will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

• Support engineers in conducting site acceptance tests, commissioning, and start-up for transformers and switchgear. Knowledge of UPS, Low Voltage/Medium Voltage Variable Speed Drives, and PLC systems is a plus.
• Perform preventive maintenance, breakdown repairs, fault investigation, and troubleshooting of electrical equipment.
• Provide field operations and technical support to customers, helping them identify their needs and offering post-sales service solutions.
• Address on-site repair and maintenance issues, troubleshoot, and effectively resolve technical problems.
• Deliver field feedback to engineering and manufacturing teams to assist in new product development and improvements to existing products.
• Manage the procurement of spare parts from Supplier

Job Requirements:

• Diploma/ITE in Electrical Engineering or a related field.
• Relevant experience in technical servicing roles.
• Hands-on experience in customer service with the ability to work independently on-site.
• 1 to 2 years of field service experience in a related industry.
• Strong communication & analytical skills.
• Must be ready to travel on business trips

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Service Technician - (CCTV & Smart Door Systems) - Class 3

Working Days: 5.5 days

Working Hours: Mon-Fri 9am-6pm , Sat 9am-1pm

Location: Nicoll Highway

Salary: $2500 - $3000 + OT (If required)

Responsibilities & Duties:

• Installing CCTV / Electrical Wiring / Cabling installation/ Door Access System/Smart Home System.
• Servicing and maintaining of company product at customer place.
• Be able to work across multiple teams to get things done
• Perform any other ad-hoc duties as designed.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Benefits:

• Gross salary up to $3,000, including basic salary, transport, meal, and night shift allowances.
• Quarterly performance bonus exclusively for Service Crew (Karaoke).
• Referral bonus for successful candidate referrals.
• Comprehensive medical and dental benefits.
• Birthday Ang Pao.
• Company-provided transport for convenience.
• Starting with 10 days of annual leave, increasing with tenure.
• Opportunities for career advancement within the company.

Job Description:

We are looking for a customer-oriented Service Crew (Karaoke – Night Shift) to join our dynamic team. The ideal candidate will ensure guests have a pleasant experience by providing excellent service, assisting with basic technical support for karaoke systems, and maintaining a clean, safe, and welcoming environment. This role is ideal for individuals comfortable working night shifts in a lively setting, handling beverages, and delivering top-tier service in a karaoke lounge environment.

Roles & Responsibilities:

• Deliver friendly and courteous service to ensure a positive customer experience.
• Handle phone calls for reservations and guest inquiries.
• Greet guests and direct them to their designated karaoke rooms.
• Take orders, serve food and beverages promptly and accurately.
• Input orders into the point-of-sale system efficiently.
• Provide basic technical support, including microphone and karaoke system checks.
• Maintain cleanliness and safety standards throughout the venue.
• Work independently and produce quality service with minimal supervision.
• Communicate effectively with team members and management to ensure smooth operations.
• Uphold a neat and professional appearance at all times.
• Perform other ad-hoc duties as assigned by supervisors.
• Comfortable handling alcoholic beverages in a nightlife environment.

Requirements:

• Comfortable working night shifts in a karaoke lounge environment.
• Strong interpersonal and communication skills.
• Basic technical skills for karaoke system checks (training provided).
• Ability to work independently and as part of a team.
• Excellent organizational and multitasking abilities.
• Prior experience in F&B or customer service roles is a plus, but not mandatory.

5) Additional Information:

• Locations & Shift Timings:

1. Yishun: 6:30pm to 3:30am
2. Downtown East, Pasir Ris Mall
3. Chinatown: 4pm to 1:30am/2am
4. Orchard: 9pm to 7am
5. Cineleisure: 6:30pm to 3:30am
   

• Working Days: 6 days work week.
• Salary: Up to $2,170 basic + $100 monthly transport allowance + $5 daily meal allowance + night shift allowance of up to $400 (depending on outlet). Gross salary up to $3,000 + quarterly bonus.
• Other Benefits: Referral bonus, medical and dental benefits, birthday Ang Pao, company transport, increasing annual leave starting from 10 days, and opportunities for career growth.

5days/ 8hrs (Rotate Shift)

Location: Jalan Pari Burong (EAST)

Salary :$2200 - $2600

Responsibilities:

• Customer Service Excellence: Scoop ice cream, prepare desserts, coffee, and

drinks with flair. Take orders, handle cashiering, and serve orders promptly.

• Ingredients Mastery: Assist with daily ingredients preparations, ensuring

freshness and quality.

• Cafe Ambiance: Maintain the cafe’s cleanliness and contribute to its inviting

atmosphere.

• Operational Support: Ensure smooth cafe operations during opening and

closing shifts.

• Team Collaboration: Be a team player—assist other positions as needed

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Basic Salary + Fixed Allowances (UP$2700) + Incentive

• Variable Bonus + Meal Provided

• Working days & hours: 5.5 Days

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established Japanese F&B Company

• On-Job Training Provided

Job Scope

• Greet customers.
• Attend to customer needs & requests in a pleasant manner.
• Serving, taking orders & clearing tables.
• Provide good customer service.
• Promote menu items.
• Restaurant Daily Opening / Closing duties.
• Cashiering duties.
• Be able to handle your assigned table of customers confidently.
• Other ad-hoc duties as assigned.

Requirement

• GCE O Level and above
• 0 – 2 years related experience in F&B

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities:

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Collaborate with agent, customer and contractors to verify system performance and compliance with specifications.
• Foster a collaborative working relationship with contractors, encouraging teamwork and shared problem-solving.
• Work closely with the contractor to share knowledge, improve processes, and enhance overall service delivery.
• Adhere to safety protocols and regulations while performing service tasks to ensure a safe working environment.
• Conduct safety briefings and ensure all parties understand their responsibilities regarding safety.
• May involve working in various environmental conditions, including outdoor settings.
• Field-based role with travel to client sites. Available to respond to chiller breakdown calls during assigned standby shifts.

Requirements:

• Diploma and Bachelor’s Degree in Engineering
• Proven experience in chiller maintenance, commissioning, or related HVAC roles (3-5 year).
• Strong technical knowledge of chiller systems, HVAC principles, and electrical controls
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills to interact effectively with clients and team members.
• Ability to work independently and manage time efficiently.
• Building Construction Supervisors Safety Courses

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Vivian Chung Fhui Tiin

EA Personnel Reg No: R22106436

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

1. Job Requirements:

• Diploma/Degree in IT or equivalent
• Must have minimum 1 year of call center experience
• Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests).
• Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role.
• Excellent written and verbal communications skills

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Role - Customer Service Officer (Call Center)

Work Location - Science Park

Contract Period - 1 year

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

• staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm
• staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am –2 pm

Remarks

• Mixture of foreign and local; should have Contact Centre/Service Desk/Helpdesk support experience.
• Mandarin speaking abilities is a plus
• Prefer short notice/immediate available
• G50 Clearance is required

Job Posting: Tuition Centre Manager

Location: Tampines

Start Date: December 2024

About Us:

TutorJohn is expanding with a brand new center in Tampines, and we are looking for a dedicated and experienced Tuition Centre Manager to lead the team. We offer a collaborative environment focused on providing quality education to our students, with a supportive team that values growth and innovation.

Position Summary:

We are seeking a motivated and organized Tuition Centre Manager with a minimum of 2 years of experience in the education industry. The ideal candidate will be responsible for overseeing the daily operations of the new center, managing the team, and ensuring a high standard of service and learning outcomes for our students.

Key Responsibilities:

• Manage daily operations of the tuition center, ensuring smooth workflow and quality education standards.

• Lead and motivate a team of educators and administrative staff.

• Handle scheduling, enrolments, and student assessments effectively.

• Develop and maintain strong relationships with students and parents.

• Track and report center performance, aiming to meet set targets.

• Implement new programs or initiatives as per the center’s objectives.

Requirements:

• Minimum 2 years of experience in the education industry.

• Strong leadership, communication, and organizational skills.

• Ability to work effectively in a fast-paced environment.

• Excellent interpersonal skills to engage students, parents, and staff.

• Proficiency in administrative and operational tasks.

Compensation:

• Basic salary with attractive bonus and incentive structure based on performance.

How to Apply:

Send your resume and a brief cover letter detailing your experience and why you’re a great fit for this role to [email protected] and [email protected].

Join us to make a positive impact in the lives of students and grow with TutorJohn!

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Mon to Fri - 8am to 5.30pm

Job Description

Attend to customer enquiries and complaints, including on-site calls

Recommend preventive measures and provide prompt and effective resolution to technical problems

Assuage dissatisfied customers with prompt resolutions for any product or service issues

Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors

Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses

Update Service information system and follow up with all necessary paperwork diligently, timely and accurately for smooth operation of the department.

Job Requirements.

Diploma/Degree in Mechanical Engineering

Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems

Resourceful with good analytical and interpersonal skills

Strong communication skills

Good team player with ability to lead and multi-task

Possess Class 3 driving license will be an added advantage

Information

1. Mon - Fri: 8.30am to 5.30pm, Sat: 8.30am to 12.30pm
2. Salary range: $2200 – $3500

Responsibilities:

• Perform all preventive and breakdown maintenance for all Aircon equipment.
• Ensure safe keeping of hand tools and maintain good housekeeping.
• Ensure all works are carried out safely and/or in accordance with safety procedures.
• Provide technical advice and assistance on all maintenance functions.
• Any other tasks, when required by the immediate superior.
• Prepare service reports after every completed job for customer’s endorsement.
• Communicate with clients with regards to problems in equipment and post-job reports.
• Any ad-hoc tasks given by supervisor or management.

Requirements:

• Nitec in Mechanical / Electrical / Electronic or related field
• Experience in chillers, ACMV equipment, switchboard, and generators will be an advantage
• Candidates with no experience are welcome to apply

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Job Responsibilities

Team Management

• Directly manage and develop the Customer Success team, fostering a high-performance environment.
• Collaborate with HR for efficient staff recruitment.
• Review staff performance and identify training needs.
• Ensure high team productivity with an reasonable manpower budget

Operation Management

• Implement strategies to meet service-level agreements (SLAs) and improve processes and achieve KPIs.
• Maintain high service quality and promptly resolve escalations.
• Assist in client investigations and service recovery.
• Ensure operations comply with project-specific requirements.
• Develop strategies and roadmap to meet business goals and drive customer satisfaction
• Lead and oversee system enhancements and change requests from ideation to implementation.
• Establish and improve relevant work processes and SOPs.
• Ensure quality call audits and adherence to guidelines.

Data Analysis

• Provide data-driven insights to identify operational gaps and recommend solutions.
• Analyze root causes and improve CSAT/Customer Survey ratings.
• Provide insights and timely reports to management.
• Collaborate with vendors, IT partners, and users to implement effective resolutions.

Job Requirements

• Degree in sales, retail or related field.
• Minimum 5 years of supervisory experience in customer service or telemarketing, preferably in the retail or healthcare industry
• Possess great passion and interest in TCM or healthcare industry
• Strong leadership and interpersonal skills
• Excellent communication and problem-solving skills
• Proficiency in customer relationship management (CRM) software
• Data analysis and reporting skills
• Strong sales and negotiation skills

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

Job Description:

• Building and maintaining strong relationships with clients to understand their needs and ensure satisfaction.
• Developing strategies for managing accounts, including setting goals and identifying opportunities for growth.
• Identifying new business opportunities and upselling or cross-selling products and services to existing clients.
• Addressing any issues or concerns raised by clients and working to resolve them promptly.
• Staying informed about industry trends and competitors to better serve clients and develop strategic initiatives.

Job Requirement:

• Good interpersonal and communication skill
• With relevant experience in IT related fiels
• Strong problem solving and negotiation skill
• Strong Customer Service Orientation

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

• Provides excellent customer services to all customers
• Ensures telephone courtesy and timeliness in picking up calls
• Ensures patients' confidentiality at all times
• Ensures handover of information is complete and timely
• Performs efficient and accurate patient registration
• Ensures billing and cashiering processes are accurately performed
• Handles office equipment correctly and efficiently
• Work closely with other staff in the department to ensure total patient care is met
• To ensure compliance of radiology safety policy
• Other assignments as and when required