Total 5,586 executive assistant job vacancies in Customer Service category in Singapore

Position Type: Contract Deputed to Banking Client | Work Location: South East

1. Job Purpose

• Carrying out duties as Treasures Digital Service Ambassador
• Achievement of Service Excellence in terms of customer satisfaction eg. customer waiting times, problem resolution, customer feedback and error rates.
• Transaction and account opening documentation for onward processing.
• Internal collaboration with working partners for problem resolution

2. Key Responsibilities

a. Service Management Performance

• To achieve service standards as set out For Treasures onshore staff to develop and improve customer satisfaction and retention whilst educating customers about Treasures Service and benefits eg. self-service banking facilities
• To ensure all customer requests are dealt with in a timely and consistent manner.

b. Customer Care

• Ensuring that results of CSAT, monthly service monitoring Sessions and customer satisfaction surveys eg. Centre Audits / Mystery Shopping adhere to the set standard.

c. Service Improvement Programs and Teamwork

• To participate in Service & Process Improvement initiatives and other team-related activities

d. Activities/Operations

• To reach out to customers at the Treasures Centre, manage queues and assist with the seamless delivery of service to Treasures customers.
• To assist with documentation and handling of account openings and closures
• To assist with complex or time-consuming servicing of accounts including:
  - CPF Investment account reimbursement
  - Change of signature/ Customer profile updates
  - ATM card replacement/ Other Self Service Banking application
  - Cash handling operation.
  - To support Centre with day end batching and reporting

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

ADDITIONAL INFORMATION

• Japanese MNC conducive lifestyle retail environment and supportive management
• Company uniform provided with Full dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All Allowance is entitled during 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station
• Willing to work the working hours below:
• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only

RESPONSIBILITIES

• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service reception, retail experience with retail or service and fast-moving consumer goods industry
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

If you like what you see, kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Personal Attributes

• Strong interpersonal and communication skills

• Self-motivated team players with good sales/service aptitude who would enjoy working in a fast-paced sales environment.

• Good language skills and knowledge on Internet Banking

• Strong branch banking operational knowledge preferably with cash handling skills.

1.Job Purpose

• Carrying out duties as Treasures Digital Service Ambassador

• Achievement of Service Excellence in terms of customer satisfaction eg. customer waiting times, problem resolution, customer feedback and error rates.

• Transaction and account opening documentation for onward processing.

• Internal collaboration with working partners for problem resolution

2.Key Responsibilities

a. Service Management Performance

• To achieve service standards as set out For Treasures onshore staff to develop and improve customer satisfaction and retention whilst educating customers about Treasures Service and benefits eg. self-service banking facilities

• To ensure all customer requests are dealt with in a timely and consistent manner.

b. Customer Care

• Ensuring that results of CSAT, monthly service monitoring Sessions and customer satisfaction surveys eg. Centre Audits / Mystery Shopping adhere to the set standard.

c. Service Improvement Programs and Teamwork

• To participate in Service & Process Improvement initiatives and other team-related activities

d. Activities/Operations

• To reach out to customers at the Treasures Centre, manage queues and assist with the seamless delivery of service to Treasures customers.

• To assist with documentation and handling of account openings and closures

• To assist with complex or time-consuming servicing of accounts including:

- CPF Investment account reimbursement

- Change of signature/ Customer profile updates

- ATM card replacement/ Other Self Service Banking application

- Cash handling operation.

- To support Centre with day end batching and reporting

Our client is a local company in the Hospitality industry. Due to business needs, they are now recruiting a Accounts Executive (AR) to be part of their Accounts team for ongoing transformation projects. They are located in the Central – easily accessible.

The Duties of Accounts Executive (AR):

• Oversee outstanding payments on multiple online platforms
• Support in generating invoices and managing billing processes
• Compile journal entries for concluding monthly financial activities
• Conduct reconciliation for transactions between affiliated companies
• Prepare reconciliations for bank and AR
• All other ad hoc duties as assigned

Job Requirements:

• Min Diploma in Accounting, Finance or other business-related field
• Min 1 year of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R23115674 (Chong Jia Jia)

Job Title: Car Sales Executive

Company: PARAGON MOTOR

Location: Carros

About Us: PARAGON MOTOR is a premier automotive dealership known for its exceptional customer service and high-quality vehicle offerings. With a commitment to excellence, we take pride in helping customers find their dream cars while providing a seamless and enjoyable buying experience.

Job Description: As a Car Sales Executive at Paragon Motors, you will play a pivotal role in connecting customers with the perfect vehicles to suit their needs and preferences. Your primary responsibilities will include:

Responsibilities:

• Engage with prospective customers, understand their requirements, and guide them through the car-buying process.
• Showcase vehicles' features, benefits, and specifications to potential buyers.
• Conduct test drives, ensuring customers experience the full potential of each vehicle.
• Build and maintain strong relationships with customers, fostering trust and loyalty.
• Use effective communication and negotiation skills to close deals and achieve sales targets.
• Collaborate with the sales team to strategize and implement sales initiatives.
• Stay updated on industry trends, new vehicle models, and competitive offerings.
• Utilize CRM systems to manage leads, follow-ups, and customer interactions.
• Provide exceptional customer service throughout the sales journey.
• Participate in training and professional development opportunities to enhance skills.

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

You will be an integral part of the team to provide nursing care to acute patients at the Nursing Home or Day Care Centre.

• Support and provide assistance to the Nursing staff in providing the residents with basic hygiene and personal care on a daily basis
• Assist in Bathing and Changing of Diaper
• Participates and facilitate in both on and off-site activities with the residents
• Support therapists/ psychologist with interventions for residents
• Maintains cleanliness and tidiness of resident’s environment
• Responsible for data collection of residents’ progress

Job Requirements:

• Singaporeans Only
• WSQ Certificate in Healthcare (Nursing Care), HMI or equivalent qualification
• Preferably with one year of relevant experience in Home Care / nursing home / community hospital / Hospital setting
• Able to work Morning or Afternoon Shift
• Monday to Friday

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

About ClearSK Healthcare Pte Ltd:

ClearSK Healthcare is a leading aesthetics clinic chain based in Singapore, with a strong presence in Shanghai, Hangzhou, and Kuala Lumpur. We strive to create an enriching environment where our employees can learn, grow and thrive while making a real difference in people's lives.

About the role:

We're currently seeking a motivated and dynamic Patient Care Executive (Aesthetics) to join our team. This is an exceptional opportunity to step into the fast-growing, knowledge-intensive medical aesthetics sector, where your contributions will not only enhance your market value but also positively impact our clients' wellbeing.

Responsibilities:

- Deliver outstanding customer service, ensuring patient comfort and satisfaction

- Assist in pre-treatment services, including basic cleansing facials and pain-numbing procedures

- Provide post-treatment care, including application of facial masks

- Facilitate effective communication between patients and doctors

- Participate in hands-on training for specific procedures and treatments

- Help maintain a safe, clean, and comfortable clinic environment

Qualifications:

- Strong proficiency in spoken and written English

- Excellent interpersonal skills, with a passion for providing superior customer service

- Eagerness to learn and grow in the medical aesthetics field

- Previous experience in beauty therapy or nursing assistance is a plus, but not required

What we offer:

- Comprehensive training in aesthetic procedures and treatments

- Competitive remuneration, including service commission for assisting doctors

- A supportive, dynamic work environment

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Description

• Industry/ Organization Type: Manufacturer (Cleaning Products)
• Position Title: Assistant Service Engineer/ Service Engineer
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $3500 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Repair & maintenance of cleaning equipment; e.g. road sweepers, ride-on auto-scrubbers etc.
• Must be able to perform troubleshooting on various electrical circuitry.
• Engine and hydraulic knowledge with 1 or 2 years of working experience in the automobile industry (Electrical & Mechanical) will be an advantage.
• Able to lead a team of technicians to provide excellent service support.
• All other assigned duties.

APPLY NOW!!!

• Minimum Diploma (Electrical Engineering)
• Possess Class 3 driving license will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Student Care Centre seeks Happy Positive Centre Heads!

Come and JOIN US at our HAPPY SCHOOL!

Job Description

Roles and Responsibility

• Responsible for the daily running of a Student Care Centre, including programme planning, curriculum development and implementing health & safety procedures.

• Staff supervision and mentoring

• Active network and relationship building with the parents and stakeholders.

• Possess a passion to reach out to and empower children and a self-motivated team player with strong interpersonal and communication skills.

• Be responsible for the overall smooth operation of Centre, meet the student enrolment targets

• Report to management on student enrolment, operational expenses, manpower and training.

• Overseeing administrative tasks such as Finance, GIRO Report, Student Care Fee Assistance (SCFA).

Requirements:

• Minimum diploma and above / WSQ Student-Care Certified / Possessing Qualifications in the field of community / social services is an advantage)

• Possess excellent work ethics and integrity

• Able to communicate effectively in both English and/or Mandarin

• At least 2 years of experience working with children. Those with supervisory experience will have an advantage.

Job Highlights:

• Monday - Friday
• 9am - 6pm
• MacPherson
• Basic + AWS & VB, Medical & Dental Insurance applicable

Responsibilities:

• Manage, support, and monitor all aspects of the company’s IT infrastructure
• Troubleshoot technical issues and provide timely and effective solutions
• Coordinate closely with support teams to test and deploy defect fixes, enhancements and patches to production environment.
• Provide application support, liaise with user and application vendor to resolve incident and recover service.
• Analyze, investigate, program, test and maintain IT applications using SQL script or other software tools.
• Provide technical expertise on analysing and providing best solution on technical issues in timely and efficiently.
• Formulate a problem solving and decision-making approach to handle issues
• Define action and work plans to address the issues
• Classify change requests according to business guidelines and IT business project plan;
• Do a Trend Analysis all issues or incidents and highlight critical and outstanding issues. Enhance existing support process to maintain/improve service level and quality.
• Develop and implement a checklist for managing service delivery
• Perform system operations and administration tasks, including checking and monitor multiple systems performance on a daily basis and user management.
• Assist on Project planning Manage the applications in scope, covering organizational responsibilities such as preparing meetings with outsource vendors and internal stakeholders; Work with various solution teams such as Application Team to provide support of deployment of software releases in UAT and Production environment.
• Prepare Functional, Technical and User Documentation
• Perform installation, setup, configuration, migration, upgrading and testing of software applications • Backup support for Infrastructure as and when needed
• Support company’s events when required
• Any other duties as and when assigned

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

1. Working Days: 5 days (Rotating shift) + 1 Saturday (7am to 2pm) every 4 weeks
2. Location : Island-wide
3. Salary: $2000- $2200

Requirements:

• Min 1 year of working experiences in preschool /healthcare industry
• Candidates who possess HCIC/ACEY/CIT are also welcome to apply

Job Description:

• To provide routine care for the of infants from 2 months to 18 months old
• To supporting the main Infant Care teachers. Not required to take on teaching responsibilities.
• Create a classroom environment that is safe, joyful and conducive for Infant’s development
• Attend to the health, hygiene and safety needs of the infants

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Manage daily clinic operations, including appointment scheduling, phone calls, registrations, procedures, and medication dispensing.
• Handle cashier duties and follow-up with patients to ensure smooth and efficient clinic functioning.

Requirements:

• GCE O level and above
• At least 1 year of experience in a clinic setting.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Responsibilities:

• Ensure that the dishes are properly planed, prepared and stored to guarantee quality;
• Reasonably arrange serving sequence to ensure good speed and accuracy (no left-out, duplication or serving to the wrong table, all dishes in one table shall be served in 5 minutes);
• Keep tableware clean and intact;
• Keep the work area clean and organized and refill vegetables and water in a timely manner;
• Flexibly and accurately handle urgent requests or adding dishes from waiters/waitresses, and tell them special dishes of the day and sold-out dishes;
• Cooperate with and assist staff from other departments or bars;
• Complete other tasks assigned by superiors;

Job Requirements:

• Experience is not required as comprehensive training will be provided
• Energetic and service-oriented
• Willing to work on weekends, public holidays and accept shift work
• Transportation provided if your work finish after 12am midnight

Work locations:

• Island-wide (20 outlets）

• Free Shuttle Bus Service (Jurong East MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Descriptions:

Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:

• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Job Requirements:

• Diploma in social service or related discipline, with a social service background.

Customer Service Assistant – Pandan Road – 5 day week -Singaporeans only

• Handling all incoming customer queries and questions
• Providing the appropriate service and information or referring clients to another department
• Referring problematic issues that they cannot solve to management
• Resolving customer complaints and issuing refunds as needed
• Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
• Providing quotations and checking product availability
• Handling payment transactions
• Adhering to a company’s policies and procedures at all times when assisting customers

Requirement:

· Secondary education

· Good communication skills

Job Responsibilities

• Deliver good customer service to both internal and external customers
• Assist data, database, information management
• Support programs with department service delivery tasks
• Communicate, support and build good relationship with client on their request and requirements
• Actively carry out and follow up on task assigned / request from clients
• Provide suggestion of improvement and proactive in daily task
• Assist with any ad-hoc administrative duties as assigned

Job Requirements

• Higher Secondary or Diploma in any field
• Computer literacy
• Proficient in MS Office
• Good Communication Skills

The Opportunity

• Adecco is partnering with a leading bank to hire Loans Executives
• Focus: Loans processing, administration
• Starts off as 12 months contract

The Job

1. Pre-processing - Sorting, scanning, uploading
2. Perform documentation work for secured and mortgage loans
3. Perform documentation checks within specified standards of credit quality and turnaround time and highlight deviations.
4. Perform pre-disbursement compliance checks and highlight discrepancies and deviations.
5. Complete Documentation Checklist for Disbursement/Activation and ensure standards & regulatory guidelines are complied with.
6. Monitor compliance of special conditions on credit facilities offered and highlight deviations.
7. Prepare letters varying terms and condition of credit facilities.
8. Follow up on outstanding title deeds for safekeeping with law firms

The Talent

• Have some experience in financial institutions, with Credit operations or knowledge would be an added advantage

Next Step

• Please send in your CV to [email protected]
• We regret to inform that only shortlisted applicants will be contacted

Our client is a local company in the Hospitality industry. Due to business needs, they are now recruiting a Accounts Executive (AR) to be part of their Accounts team for ongoing transformation projects. They are located in the Central – easily accessible.

The Duties of Accounts Executive (AR):

• Oversee outstanding payments on multiple online platforms
• Support in generating invoices and managing billing processes
• Compile journal entries for concluding monthly financial activities
• Conduct reconciliation for transactions between affiliated companies
• Prepare reconciliations for bank and AR
• All other ad hoc duties as assigned

Job Requirements:

• Min Diploma in Accounting, Finance or other business-related field
• Min 1 year of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R23115674 (Chong Jia Jia)

• Responsible for all ISO Tank operation matters.
• Handle documents for import/export, transshipment operations and orders handling domestic and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 2 years of operations experience in ISO Tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description

• Industry/ Organization Type: Chemical
• Position Title: Customer Service Executive / Customer Service Coordinator
• Working Location: Tuas South (Transport provided from Jurong East/ Pioneer MRT)
• Working Hours: Mon – Fri, 8.30 am – 5 pm
• Salary Package: Up to $3,500 + Performance Bonus + Medical Insurance
• Duration: Permanent Role

Key Responsibilities

• To coordinate shipments from overseas for deliveries to local warehouse or to end customers.
• To assist the customer team in monitoring and liaising with local, Malaysian transporters and shipping agents to ensure the necessary permits, licenses and documents are in place to carry out the importation, exportation and local deliveries.
• To support the sales team on the technical aspect and follow up with customers for operating problems.
• To monitor and supervise first delivery of chemical product delivery at customers’ site and at the same time conduct ad-hoc inspection on driver.
• To keep track customers’ orders and date of delivery, create SO/ DO, prepare invoice to customers, and follow up with customers on quotation.
• To issue PO to supplier, monitor and maintain warehouse stock level in healthy quantity.
• Ad-hoc duties as assigned by the Supervisor.

APPLY NOW!!!

• At least GCE “O” level or its equivalent.
• Minimum 3 years of related working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66075 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Responsibilities:

· Supports the Institution Lead to oversee and manage the operations by:

· Assisting in leave and roster planning and manages roster of staff for daily operations

· Preparing documents for annual budgeting cycle and monitor budget utilization

· Sharing and broadcasting updates to the team

· Ensures that call / email audits are completed. Conducts performance appraisal of staff regularly by developing and reviewing staffs’ actions plans.

· Manage and resolve complex feedbacks which are escalated by Service Team Leaders and handles staff’s disciplinary issues.

· Implement quality improvement projects to promote service standard and quality improvement of the contact centre with Institution Lead.

· Prepare monthly performance report for updates to management with Institution Lead.

Job Requirements:

· A recognised Degree in any discipline. Fresh graduates are welcomed.

· Preferably with relevant experience in Healthcare or/and Contact Centre, and knowledge of contact centre processes and systems

· Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels

· Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals

· Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills

· Able to multi-task and work under a stressful environment

· Proficient in MS Office applications

· Candidates with supervisory role are preferred

Interested applicants please send your updated resume to

[email protected]

We regret that only shortlisted candidates will be notified

Thea Lee En Wei
EA License Number: 02C4944

Registration Number: R23119022
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com