Customer Service Executive or Manager 客户帐户服务行政人员或经理
JOB DESCRIPTION
· Booking of customer appointments via different channels eg. Online, phone, etc
· Ensure customers’ physical treatment/product card balance tally with WESS System
· Compile outlet/roadshowfeedback forms and prepare reports
· Handles all customers’ online and offline enquires, complaints and refunds promptly
· Make sure all outlet s...