Total 7,102 executive officer job vacancies in Customer Service category in Singapore

Position title : Customer Support Executive (CSE) - Video Analytics

Location: Ayer Rajah Crescent

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.
  
  
  
  
  
  
  

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

 Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

 Schedule service appointments and manage the service workflow.

 Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Salary: up to $3500

Working Days & Hours: Mon-Fri Office Hours, Sat half day

Location: Novena

Job Description:

• Provide receptionist duties at front counter

• Ensure accuracy of clinical data entry into computer system

• Able to apply basic patient care

• Maintain filling system, coordinate appointments and other admin duties

• Liaise with various insurance company and make payment arrangement

• Any other task as directed by the Clinic Manager or Doctor

Job Requirements: Min Diploma in any course w min 2 yrs of customer service / clinic assistant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

· Manage invoicing.

 Achieving quality service & maintaining good customer relations

 Attend to all complaint/feedback related to customer issue.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Are you a compassionate and dedicated nurse looking for an opportunity to provide exceptional care in a more personal and comfortable setting? We are seeking Home Care Nurses to deliver high-quality, personalized care to VIP patients in the comfort of their homes.

What We Offer:

• Exclusive Opportunity: Work closely with VIP patient, delivering exceptional care in their private homes.
• Comfortable Work Environment: Provide care in a home setting, ensuring personalized attention and support.
• Competitive Compensation: Attractive salary packages ($100,000 to $125,000 Annual)

Your Role:

• 2 Nurses : 1 Patient
• Provide exceptional nursing care, including assessments, medication administration, overall patient support, pain management.
• Build strong, trusting relationships with patients and their families.
• Monitor patient health and respond to any changes in condition, ensuring a safe and caring environment.

Requirements:

• SNB Full Registration
• Prior ICU / VIP Ward Nursing / Diabetes Management experience highly preferred
• 5.5 Days

We are now looking for a Patient Service Officer/Healthcare Assistant to be part of the following teams.

1. Migrant Worker Clinic (9am to 6pm on Monday to Friday, 9am to 1pm on Saturday).
2. Urgent Care (night) Clinic (6pm to 12mn Monday to Friday. 1pm to 12midnight on Weekends, and/or Public Holidays).

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Patient care support, such as taking of vital signs.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor during consultation.
• Booking of appointment in the system.
• Alert and rectify duplicate patients’ records in the system.
• Collect deposit if required.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Generate bill estimation form. Assist in financial counselling when required.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Experience working in a specialist clinic setting.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role

Working hours (Have to work weekend as it is on rotating shift)

8.30am – 8.30pm, on 5-day work week

with rotating shifts, Mondays to Sundays and public holidays.

1. Maintaining a positive, empathetic, and professional attitude toward customers.

2. Responding promptly to customer inquiries on general and transactional enquiries

3. Communicating with customers through various channels.

4. Acknowledging and resolving customer requests.

5. Customer outreach to encourage the use of digital services.

6. Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

7. Collaborate with stakeholders to resolve all customer queries and requests.

8. Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.

9. To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery

10. To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Youth Employment Support (YES) (青年就业辅助) was formed in 2007 to continue imparting to graduates of Metta School with life skills that promote integration, independence and employment.

Our maiden initiative, Arts@Metta (慈光展艺), has as its mission to provide equal access to enriching artistic endeavours for youths with special needs while creating related training cum employment opportunities under a sustainable framework.

As an ECO Officer , the candidate is responsible in the following areas:

Main Responsibilities

• Support the efficient and effective day-to-day operation at ECO@Metta
• Assist in coaching and mentoring alumni as appropriate to improve performance
• To work closely with the team to engage in new product development and establish contacts with vendors and suppliers for product development
• To manage retail activities, including managing corporate projects, public sales and retailers for consignments
• To drive digital initiatives i.e. social media marketing and managing e-commerce platforms
• To help facilitate Corporate Social Responsibility (CSR) events and activities
• To create awareness and identify business prospects and opportunities via roadshows and CSR activities
• To maintain quality service by establishing and enforcing organisation standards
• To handle and manage project related administrative tasks
• Contributes to team effort by accomplishing related results as needed

2. Other Responsibilities

• Assist in any Fundraising event and activities
• Perform any other duties as required and/or assigned by the Manager or Management

Position Overview: A Customer Service Officer is responsible for providing high-quality service to customers by addressing their inquiries, resolving issues, and ensuring overall customer satisfaction. This role involves interacting with customers through various channels, including phone, email, and in-person, to deliver exceptional service and support. The Customer Service Officer plays a key role in building and maintaining positive relationships between the company and its customers.

We welcome anybody with any number of years of experience to send your resume. For faster response, you may kindly send your resume to +65 98809661

Key Responsibilities:

1. Customer Interaction: Respond to customer inquiries promptly and professionally via phone, email, or in person.
   Provide accurate information about products, services, and company policies.
   Address and resolve customer complaints or issues efficiently and empathetically.
   
2. Problem Resolution: Investigate and resolve customer problems or concerns, escalating issues when necessary.
   Follow up with customers to ensure their issues are resolved and they are satisfied with the outcome.
   Document customer interactions, complaints, and resolutions in the customer relationship management (CRM) system.
   
3. Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
   Ensure that orders are processed accurately and in a timely manner.
   Coordinate with other departments, such as logistics or sales, to fulfill customer requests.
   
4. Customer Relationship Management: Build and maintain positive relationships with customers, ensuring repeat business.
   Provide feedback to the management team on customer needs, preferences, and concerns.
   Participate in customer satisfaction surveys and contribute to continuous improvement efforts.
   
5. Administrative Duties: Maintain customer records and update them regularly in the CRM system.
   Prepare reports on customer service activities, such as response times, resolutions, and customer feedback.
   Assist in the development and implementation of customer service policies and procedures.
   
6. Training and Development: Stay informed about product or service updates, company policies, and industry trends.
   Participate in ongoing training to improve customer service skills and product knowledge.
   Mentor and train new customer service representatives as needed.
   

Requirements:

Education and Experience:

• High school diploma or equivalent
• Proven experience as a Customer Service Officer, Representative, or in a similar customer-facing role.

Skills and Competencies:

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a proactive approach to customer issues.
• Ability to remain calm and professional in challenging situations.
• Proficiency in using CRM software, Microsoft Office Suite, and other relevant tools.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Empathy and a customer-focused mindset.
• Willingness to learn

Additional Requirements:

• Ability to handle a high volume of customer interactions in a fast-paced environment.

Preferred Qualifications:

• Experience in any specific industry relevant to the company’s products or services.
• Multilingual abilities, depending on the customer base.
• Knowledge of conflict resolution techniques and customer service best practices.

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our USV team. The successful candidate will be responsible for supporting various administrative requirements, including generating quotations, managing ES accounts, raising purchase orders, performing goods acceptance, and generating ROP. Additionally, the role involves liaising with external contractors such as STEML, STELS, and other subcontractors as needed.

Key Responsibilities:

• Generate quotations for various projects and services.
• Manage and maintain ES accounts.
• Raise purchase orders and ensure timely processing.
• Perform goods acceptance and ensure compliance with quality standards.
• Generate ROP and other necessary documentation.
• Liaise with external contractors, including STEML, STELS, and other subcontractors, to ensure smooth project execution.
• Provide administrative support to the Sea Guardian and Wakeboard O&S teams as required.

Qualifications:

• A background in engineering is required. Diploma.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Additional Information:

• This position requires frequent access to confidential information and occasional access to secret information.
• The candidate must adhere to all security protocols and guidelines.

- Starting pay: S$2,000 ~ S$3,000

- 5 days work week (Mon to Fri)

- Only Singaporeans/PR may apply

- Min qualification: O levels

- Job description: Answer phone calls, reply emails, checking in hotel guest, etc.

- Office near to PasirPanjang MRT station

- Email your resume to [email protected]

- Check out our hotel at https://www.tinypod.com/

Key Responsibilities:

· Generate quotations for various projects and services.

· Manage and maintain ES accounts.

· Raise purchase orders and ensure timely processing.

· Perform goods acceptance and ensure compliance with quality standards.

· Generate ROP and other necessary documentation.

· Liaise with external contractors, including STEML, STELS, and other subcontractors, to ensure smooth project execution.

· Provide administrative support to the Sea Guardian and Wakeboard O&S teams as required.

Qualifications:

· A background in engineering is required. Diploma preferred

· Must be a Singaporean citizen.

· Ability to clear up to security CAT 2A.

· Strong organizational and multitasking skills.

· Excellent communication and interpersonal skills.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Additional Information:

· This position requires frequent access to confidential information and occasional access to secret information.

· The candidate must adhere to all security protocols and guidelines.

Maestro HR

damien lee tian hong

R1106726

16C8462

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships.

Responsibilities include (but are not limited to):

• Ensure safety and well-being of students
• Deliver excellent customer service
• Meet brand standards (image and presentation, safety and hygiene)
• Establishing excellent rapport with students and customers
• Ensuring a positive and nurturing learning environment
• Assist in the day to day operations of the centre and centre management
• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Proper and timely record keeping

Requirements:

• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• Able to start work immediately

Available location: Central, North-East

Working Hours

Weekdays - 1:00 PM to 9:00 PM

Weekends - 9:00 AM to 6:30 PM

1 weekend and 1 weekday off

• Salary: $2,600.00 - $2,800.00 per month
• Progressive salary increment
• 13th-month bonus
• Incentives and rewards
• Personal accident insurance
• Hospitalisation insurance
• Life insurance
• Career advancement, management trainee track included

Please email your resume directly to [email protected]

Important: Please only apply if you meet the requirements. Only short-listed candidates will be contacted for an interview.

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Address overdue payments swiftly and maintain precise records of all collection efforts.
• Handle payment recovery issues promptly, following corporate guidelines and collection procedures.
• Work with sales and service teams, spot potential bad debts, and compile credit control reports for routine meetings.

Requirements:

• Diploma in Accountancy or equivalent.
• At least 3 years of experience in managing Credit Control/Accounts Receivable.
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Position : Car Sales/Business Development Executive (Automobile/Automotive)
• Location : Macpherson/Tai Seng
• Working hours : Monday - Friday 9:30am-6:30pm
• Salary (commensurate with experience) : Up to $3500 + Up to $3000 Commission + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• Provide detailed information about new and used vehicles, including specifications, features, and condition.
• Conduct thorough inspections of vehicles to assess their condition, performance, and market value.
• Prepare accurate and compelling vehicle listings, including high-quality photographs and comprehensive descriptions.
• Utilize various marketing channels to promote vehicles, including online platforms, social media, and print advertising
• Negotiate pricing and terms with prospective partners to achieve sales targets and maximize profitability.
• Close sales transactions efficiently, ensuring all necessary documentation and paperwork are completed accurately.
• Build and maintain strong relationships with consignors, ensuring clear communication and transparency.
• Generate repeat business and referrals through excellent service and customer satisfaction.
• Other ad-hoc activities as assigned

Requirements:

• Prior experience in automotive sales is required.
• Proven track record of achieving sales targets and delivering exceptional customer service.
• Strong understanding of automotive products, including different makes, models, and features.
• Ability to assess the condition and value of vehicles accurately.
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

**We do not charge our candidates any referral fee nor bind them with any contract.**

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Summary:

• Basic up to $3500 (Senior) + Bonus
• Alt 5.5 working days
• Industry : logistics
• Company with great career prospect and environment

Job Scope:

• Plan and organize warehouse layout and operations.
• Manage warehouse documentation, inventory, and the warehouse management system (WMS).
• Analyze warehouse processes for improvement in receiving, handling, distribution, and storage.
• Update warehouse data in MS Excel and report any maintenance or repair needs.
• Report warehouse incidents and ensure compliance with HSE and ISO standards.
• Perform other assigned tasks or ad-hoc projects as needed.

Requirements:

• Candidates with related experience are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

Airfreight Customer Service Executive | Up to $3.8k | CCN | Changi

Basic: $2000 – 3800
Work Location: Changi Airfreight Centre
Working hours: Mon – Fri 9am – 6pm | alt Sat 9am – 1pm

You will be part of the Co-Loading team in charge of providing seamless and customer-focused solutions through our various airline products.

Job Responsibilities:

• Assist customers in daily bookings of cargo sales on our various airline products
• Booking of capacity with airlines and confirmation of capacity with customers.
• Be familiar with the requirements of our various airline products and advise our customers accordingly.
• Assist in administration of cargo bookings, e.g. loading flight reservations into system / template and ensuring all data are accurately updated.
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Track and monitor shipments status and inform customer accordingly
• Maintain good relationships with both customers and handle customers' enquiries on a timely basis
• Work closely with Billing Team to provide accurate data for invoicing.
• Other duties as assigned.

Requirements:

• Min. 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Familiar with Cargo Community Network (CCN) system.
• Proficient in MS Office and Excel.
• Candidate may be required to work on shift and weekends.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Purpose:

Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be

responsible for assessing their call quality and providing feedback to attain maximum

customers’ satisfaction. Your goal is to achieve excellent performance from your team that will

bring sustainable business growth.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )