Total 363 front end web designer job vacancies in Customer Service category in Singapore

About PebbleRoad

PebbleRoad is a Singapore-based strategy, design, and innovation practice. We help organisations on their digital transformation journey by aligning their strategic vision, creating digital experiences, and building internal capabilities.

We started our practice in 2004 with one objective: do impactful work.

We work with clients such as DBS (Singapore), Digi (Malaysia), Sinar Mas (Indonesia), ADB (Philippines), CLP (Hong Kong) and many government agencies in Singapore.

PebbleRoad is a remote-first company. Yes, we have an office in Singapore, but it is used for reading books, team meetings, client meetings and celebrations.

In addition to our work-from-anywhere culture, we adopt a horizontal structure that emphasises self-management, flexibility, and growth. You can also read more about our culture on our LinkedIn page.

Our work

We design and build human-centred, modern digital services.

We excel in 3 areas:

1. Business: We are focused on creating value. We engage business leaders on productivity, customer satisfaction, operational excellence and workplace culture.
2. Design: We are design-led. We approach problems from an outside-in perspective, engage various stakeholders, test ideas and build prototypes.
3. Technology: We build digital services using a modern tech stack that includes low-code tools, AI/ML and APIs. And yes, we use Scrum as our development methodology.

We assign a team to each project (an engagement). Every team is cross-functional and dedicated. The team roles include Engagement Directors, Product Owners, Product Designers, Service Designers, Content Strategists, UX Researchers and Engineers. These engagements may last between 3 to 18 months or more.

As a Service Designer, you will be a key member of the team helping to shape digital products and services.

A typical engagement that you will lead might go like this:

• Prepare your team for the assignment
• Build rapport with the client team
• Understand the problem space by undertaking primary or secondary research
• Define the specific yet aspirational problem statement that everyone agrees on
• Explore the solution space and identify possible solutions
• Work with backend systems integrators to build and implement the solution
• Ensure that the client has the clarity, confidence and capability to own the solution

Responsibilities

Your responsibilities are:

• Collaborate with clients to understand their business goals, customer needs, and the challenges they face in delivering digital services.
• Partner with clients to map out current service experiences and identify areas for improvement and innovation.
• Design and deliver high-quality service design artefacts, including personas, journey maps, and service blueprints, that guide the development of digital products.
• Utilise Business Process Model and Notation (BPMN) to design and document complex service processes, ensuring clarity and alignment across all stakeholders.
• Collaborate with data architects and analysts to design data flows and structures that enable seamless service delivery and integration with existing systems.
• Use AI technologies to personalise customer interactions, automate routine tasks, and predict customer needs based on behavioural data.
• Work closely with IT and engineering teams to ensure service designs are technically feasible, scalable, and aligned with the client’s digital architecture.
• Define and implement key performance indicators (KPIs) and metrics to measure the success and efficiency of digital service delivery.
• Establish and maintain governance frameworks that ensure the consistent and effective delivery of digital services across all client projects.

Requirements

We’re looking for someone who:

• Has a Masters Degree in Service Design or a related field
• Has 5+ years of experience leading service design and delivery in enterprise settings
• Is passionate about owning team and customer success

We are seeking a dynamic and versatile Office Receptionist to join our team. In this unique role, you will provide essential front desk support across multiple locations or departments, ensuring a seamless and professional experience for our visitors, clients, and staff.

Job Scope:

• Welcome visitors and assist them with general inquiries
• Handle any incoming telephone calls and provide information accurately
• Perform registration processes
• Manage office and meeting rooms’ bookings
• Coordinate with vendors and services for facilities
• Manage gift declaration and disposal
• Disposal arrangement
• Cost Recovery
• VIP Support Management
• Other administrative support
• Coordinate catering services for VIP and staff
• Perform any other ad-hoc duties assigned

Job Requirements:

• At least 1-3 years of relevant experience as corporate receptionist or customer service-related experience
• Preferably Diploma in any business related fields
• Well-versed with Microsoft office tools
• Able to start immediately or within short notice

Working Location:

• Islandwide - MRT Accessible

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Receptionist | Up to $2.6k | 5 Days | Raffles Place

Monday - Friday 8am-6pm

$2400 - $2600 (depending on related experience)

Raffles Place / Marina Bay Financial Centre (Downtown MRT)

Job scopes:

• Welcome, assist and direct visitors
• Handle concierge duties
• Check visiting guests’ fulfillment and issue visiting badges
• Maintain an information directory to all departments served by a telephone system for reference in making calls
• Receive and screen phone calls to determine appropriate department or representative to direct to
• Provides information to guests and staff in person or by phone
• Make quick response to phone calls or emails in a professional manner
• Checking availability and booking of meeting rooms in the office
• Manage the meeting rooms booking system and ensure that rooms are allocated efficiently

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Minimum Diploma or higher
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Contract: 12 months

Work Location: Raffles Place

Working hours: Mon - Fri, 9am - 6pm

Responsibilities

• Manage walk-in policyholders’ and Financial Representatives’ queries/ requests on policy related matters
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management practices;
• Other ad hoc duties to ensure smooth functioning of various touchpoints such as assisting the Digital Communication department and the Call Centre.
• May be rotated among different Service Centres
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Requirements

• Diploma or Degree or Professional Insurance Qualification.
• Good written, verbal communication and interpersonal skills.
• Proficient in MS Office application.
• Positive and able to multi task.
• A team player with good interpersonal skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Working Location: Leng Kee (Nearest Redhill)

Working days: 5 days per week

*Must be willing to work in these hours.

Mon to Sat: 8:30am - 5:30pm | 8:30am - 6:30pm | 9am - 6pm | 9am -7pm

|10am - 8pm

Sun or PH: 9:30am - 5:30pm | 9:30am - 6:30am | 10am - 6pm |10am - 5pm| 11am - 9pm

Job descriptions:

• Answer phone calls for general enquiries

• Welcome walk in customers

• Managing the Sales Executive turn system.

• Ensuring showroom's cleaniness and make sure display cars are in good condition

• Provide refreshments to customers.

• General adhoc admin duties that may be assigned from time to time.

Requirements:

• Possess basic MS Office and data entry skills

• Must be Customer oriented and people focused

• Able to commit on weekends and Public Holidays.

*Welcome Fresh Nitec/Diploma graduate

Benefits:

• Salary: Basic up $3200
• Location: Outram Park
• Working hours: Mon to Fri (9am - 6pm)
• With yearly bonus
• Permanent job

Duties:

• Assist with reservation of restaurants, tourists attractions
• Liaise with agents in Taiwan, Hong Kong, Indonesia, etc
• Assist with data entry, and report preparation
• Other ad hoc duties as assigned

Applicants who possess the relevant experience or interest are most welcome to apply.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Lau Wei Ling (Natalyn)
Registration Number: R1762677
MCI CAREER SERVICES PTE LTD (06C2859)

• Respond to customer queries professionally and promptly
• Provide accurate product and service information
• Resolve customer issues with empathy and problem-solving
• Document customer interactions in the database
• Follow company policies while maintaining a positive attitude
• Perform additional tasks as assigned by the Supervisor

Requirements:

• Minimum Dip/Deg holder with at least 1-2 years of customer service working experience.
• Customer-service oriented.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

- 1-2 years full time outsource contract (renewable)

- Up to $2300 + PB

- Mon to Fri, 8.30am to 6:00pm

- AMK

Job Responsibilities:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Period:

• 1 - 2 years full time outsource contract (renewable based on performance and headcount needs)

Location:

• Ang Mo Kio

Working hours:

• Mon to Fri, 8.30 am to 6 pm

Salary:

• Up to $2,300 + Performance Bonus

Job Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Contract: 12 months

Work Location: Raffles Place

Working hours: Mon - Fri, 9am - 6pm

Responsibilities

• Manage walk-in policyholders’ and Financial Representatives’ queries/ requests on policy related matters
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management practices;
• Other ad hoc duties to ensure smooth functioning of various touchpoints such as assisting the Digital Communication department and the Call Centre.
• May be rotated among different Service Centres
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Requirements

• Diploma or Degree or Professional Insurance Qualification.
• Good written, verbal communication and interpersonal skills.
• Proficient in MS Office application.
• Positive and able to multi task.
• A team player with good interpersonal skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities:

1. Provide onsite support, Computer troubleshooting/ maintenance on Computer

2. Assist in other I.T. related projects when needed

• Take complete ownership of all the reported issues.
• Provide weekly report to supervisor / manager.
• Must be a team player.

Office Location: 81 Ubi Avenue 4 UB One Singapore 408830

Requirements:

1. Knowledge on LAN/WAN internet and network infrastructure

2. Good Knowledge on Window 8, Window 10 and above, Microsoft Server

3. Experienced in hardware installation, setup, configuration, data migration, upgrading and maintenance of PC and windows software.

4. Able to provide on-site and support on phone, email and on-site

5. Able to troubleshoot and resolve all IT related problems without supervision.

6. Any IT Related Cert/ITE/Diploma are welcome to apply

7. Positive working attitude, self-motivated, independent and pro-active. Take complete ownership of all the tasks assigned.

8. Good communication skill and must be a team player.

9. Salary ranges from $3000 - $3200 depending on experience.

10. Require Class 3 Driving License

Location: Raffles Place (Insurance MNC)

1-month completion bonus

May be rotated amongst the different Service Centres;

Mon - Fri, 9am to 6pm

Job Duties:

• Assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.
• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes
• appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and
• appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management
• practices;
• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such as assisting Digital Comms and Call Centre;
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Front Office Department:

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.

How to Succeed

• Possess at least Nitec, GCE ‘A’, ‘O’, ‘N’ Levels in any discipline.
• Minimum 1-year experience in a customer service position.
• 5 days work week, able to work on 2 rotating shifts including weekends and public holidays.
• AM: 7am to 4.30pm, PM: 12pm to 9.30pm
• Entry level candidates are welcome to apply.

诚聘前台收银员 Front Desk Receptionist

全职 Full Time

欢迎新加坡，永久居民，马来西亚，越南，台湾，中国或LTVP持有人申请

Welcome all Pass Holders to apply

工作地点: 新加坡 - 多个地点

全岛 6 間分店 , 地铁站附近

6 outlets islandwide; Multiple locations, Near MRT stations

了解更多信息，请电/ Whatsapp我们：+65 97499906

诚聘前台收银员 Front Desk Cashier

全职 Full Time

欢迎新加坡，永久居民，马来西亚，越南，台湾，中国或LTVP持有人申请

Welcome all pass holder to apply

工作地点: 新加坡 - 多个地点

全岛 7 間分店 , 地铁站附近

7 outlets island wide, Multiple locations

了解更多信息，请电/ Whatsapp我们：+65 97499906

ADDITIONAL JOB INFORMATION

• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only
• Company uniform provided with Full Dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All allowance is entitled for 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station

RESPONSIBILITIES

• Delivering high standards of quality goods and services to members
• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service facing and interaction, retail experience with lifestyle retail service and fast-moving consumer goods industry.
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

Kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Job Responsibilities:

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Working Hours: 830am- 6pm
Rate: $10/hr

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Work location: Novena

Working hours: Mon - Fri (830am - 5pm)

Salary: $13.45/hour

Contract period: till end December 2024 2024 (extendable)

Responsibilities

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Requirements

• At least A level/diploma
• Able to commit immediately
• Good communication skills
• Candidate without tax experience are welcome to join as training will be provided

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Guest Service Executive at Conrad Hotels and Resorts engages with our guests throughout their entire hospitality experience. From check-in to check-out, to resolving guest challenges and fulfilling guest’s requests during their stay. The Front Desk Team is always prepared to respond to guest requests promptly and in a courteous and genuine manner, and more.

What will I be doing?

As a Front Desk Guest Service Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Desk Guest Service Executive truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to the highest standards:

• Check guest arrival reports prior to guest’s arrival and coordinate with Housekeeping on room allocations.
• Be responsible for special requests on room assignments such as e check-ins, digital key check-in, and Kerbside check-in.
• Welcome guests and efficiently handle the check-in and check-out procedures, adhering to the hotel's brand standards and Forbes guidelines, all while maintaining a warm and welcoming demeanour.
• Ensure that all registration cards are signed upon guests' arrival and that the check-out cashiering procedure is accurately executed.
• Promote and administer Hilton marketing programs and Hilton loyalty program, Hilton Honors, and provide necessary amenities to Hilton Honors members accordingly.
• Ensure all rooms meet the highest quality standards and include all requested preferences and amenities before Guest arrival.
• Serve as the main point of contact for guests and ensure hotel departments are fully briefed on Guest requirements
• Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Attend to Guest complaints and issues and to handle them first before escalating to the Assistant Manager or Manager on Duty
• To be able to handle room reservation related enquiries
• Manage the Reception Desk by ensuring stocks are replenished accordingly
• Support new team members in any areas that they are not yet competent to handle independently
• Familiarize with credit policies and maintain accurate log of credit arrangements
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Maintain a warm and friendly tone at all time when answering, transferring and ending a phone call
• Ensure all wake up calls take place at the correct time and day
• Handle emergency calls immediately and relay comprehensive and accurate information, as required
• Demonstrate a high level of customer service at all times
• Comply with hotel security, fire regulations and all health and safety legislation
• Attend appropriate training courses, when required
• Follow company brand standards and Forbes guidelines.
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Review all-upcoming groups within the next 7 days and do all necessary preparations where possible
• Ensure that Bell Service have enough manpower to handle group arrival and departure
• Ensure close communication with the Bell Service team
• Produce a weekly Group Movement sheet, advising all departments of relevant information, i.e. venue for breakfast etc.
• Review in-house groups which had arrived on the previous day and ensure that follow ups had been completed
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Guest Service Executive serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• 2 years of experience in a luxury hotel, leisure or any customer service experience related sectors
• Possesses the ability to work effectively under pressure and manage stressful situations, especially during peak periods, while maintaining meticulous attention to detail.
• Demonstrates exceptional interpersonal and communication skills aimed at ensuring overall guest satisfaction.
• A passion for delivering exceptional levels of Guest service
• Ability to multi-task while maintaining a positive attitude when working with Guests
• Computer literate and able to navigate through Hotel systems
• Professional manner with an emphasis on hospitality and guest service
• Proven ability to listen and respond to demanding Guest needs
• Conflict resolution experience

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers.

As a Customer Optimization and Acceleration Specialist II, you will play a pivotal role in driving financial success for AWS customers by creating and delivering executive-level content, serving as a subject matter expert in cost and commercial aspects throughout the customer life-cycle, and empowering clients with tools for effective cloud and IT spend management. Additionally, you'll lead the way in assessing reporting needs, establishing KPIs, and managing multiple strategic requests to ensure continuous progress and success in customer transformation and optimization initiatives.

Key job responsibilities

• Act as a financial advisor and collaborate with AWS account team, to build and deliver executive content (such as financial business case, Return on Investment and Total Cost of Ownership Analysis, cost optimization strategies)
• Become the subject matter expert in all cost and commercial related aspects of the customer life-cycle
• Educate and enable customers with tools to successfully manage cloud and IT spend
• Assessing reporting and analytic needs of customers and identifying solution and approach to meet those needs.
• Communicate, establish, and measure KPIs to track progress and success of transformation and optimization within customer organizations
• Manage numerous requests concurrently & strategically
• Understand and communicate billing, forecasting, and budgeting best practices

Basic qualifications

• Bachelor's degree or equivalent
• 5+ years of experience in a customer-facing role, such as account management, business development, or customer success
• Proficient in the use of AWS services and tools, as well as other cloud financial management and IT spend optimization tools
• Proven track record of driving financial success for customers through cloud optimization initiatives
• Excellent communication and presentation skills, with the ability to engage and influence executive-level stakeholders

Preferred qualifications

• Experience leading and managing multiple strategic projects and initiatives simultaneously
• Strong analytical and problem-solving skills, with the ability to interpret data, establish KPIs, and provide data-driven recommendations
• Bilingual - English plus one other APJ spoken language.

Job Summary:

• Location: Bouna Vista/ Potong Pasir
• 5 days work (4 weekdays+1 weekend)
• Weekdays 3-10pm, weekends 9.30am-6pm
• Education Industry

Job Responsibilities:

• Greet students, parents, and visitors with friendliness, providing clear details about company's programs, services, and schedules.
• Efficiently manage phone calls, emails, and inquiries, routing them to the appropriate departments.
• Support the student enrollment process, including handling registration, payments, and necessary documentation.
• Keep the reception area tidy and well-organized, coordinate schedules and bookings for classrooms and facilities, and assist with day-to-day administrative tasks.
• Oversee the management of incoming and outgoing mail, packages, and deliveries.
• Ensure the student welfare and pantry areas are stocked and organized, monitor inventory levels, manage orders and expenses, and help teachers with ordering supplies.

Requirements:

• Min.1 year of customer service exp
• Min. Diploma in customer service or similar

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

EA License No: 20C0280

EA Personnel No: R24120480

EA Personnel Name: Chua Yun Jie (Clarisse)

At Chicken Pie Kitchen and Don Signature Crab, we learn and progress together as a team! Come further your passion for service and communication with us! In a restaurant that is open to many new ideas and prospects, do join our dynamic team for a rollercoaster of an adventure!

Roles and responsibilities:

• Cashiering
• Handling and packing food items (such as drinks preparation and in/out pies from the oven)
• Clearing of dishes and utensils
• Dealing with day-to-day walk-in customers and reservations
• Upselling and promoting our brand and menu items
• Handling of phone orders and inquiries
• Other ad-hoc crew duties

Requirements

• Positive service mindset and dynamic attitude
• Comfortable in working in a pet-friendly environment
• Able to communicate and understand English
• Flexible to work on weekends and public holidays (Choice of 4 to 5 day work week available)
• No necessary prior experience is required
• All are welcome to apply - we welcome all ages, races, religions and orientations

Plus Points

• Candidates with Food Hygiene Certification or other F&B certificates/experience will have an added advantage

Benefits:

• Annual and Public Holiday leaves
• Birthday benefits
• Uniform and meals inclusive*
• Medical coverage
• Performance and monthly incentives*
• Annual wage supplement*
• Flexible schedules

Compensation

• $1888 to $2800/monthly
• Variable bonuses
• Employees will be covered under a Group Insurance Scheme for staff medical benefits

For interested applicants, please do fill up this form: https://chickenpi.es/jd/service-staff/apply and also send your resume to [email protected].

For more information and details: +65 80409063 https://chickenpi.es/wa/hr (WhatsApp)

Contract: 12 months

Work Location: Raffles Place / PLQ (Placed in One location only)

Working hours: Mon - Fri, 9am - 6pm

Responsibilities

• Manage walk-in policyholders’ and Financial Representatives’ queries/ requests on policy related matters
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management practices;
• Other ad hoc duties to ensure smooth functioning of various touchpoints such as assisting the Digital Communication department and the Call Centre.
• May be rotated among different Service Centres
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Requirements

• Diploma or Degree or Professional Insurance Qualification.
• Good written, verbal communication and interpersonal skills.
• Proficient in MS Office application.
• Positive and able to multi task.
• A team player with good interpersonal skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Scopes:

1. Greet visitors and direct them to the correct person or department

2. Register all guests clearly and promptly. Guest must sign-in the register receipt upon check-in.

3. Answer enquiries in person or by phone

4. Provide or send out Singapore tourist attraction information.

5. Manage a booking system.

6. Assist to inform company of any shortage in office supplies.

7. Assist in other related clerical duties such as filing and arranging hotel rooms for booking.

8. Fully Understand Singapore Tourism Board Requirement

9. All daily collection must be handed over after every shift promptly.

10. No cheating or stealing of cash collection/ Company property. If found, employment will be terminated immediately and you will hand over to the authorities.

Requirement:

1. Minimum educational level is NiTec or equivalence

2. Minimum 1 to 2 years related workng industry experiences

3. Must has a pleasant personality, and williness to serve customers

4. Must prepare and willing to do rotational shift

Amy's School of Dance is looking for child centered & committed individuals to join our family!

We have 2 openings for Part Time positions.

Responsibilities for Part Time Staff (but not limited to the following):

• Arrival/Dismissal of students
• Tracking attendance
• Attend to and/or follow up with Whatsapp/emails/walk-ins
• Accompany young children to the washroom
• Student registration / Uniform fitting
• Help out with school events
• Upkeep of the centre

Job Requirements

• Ability to multi-task
• Good team-player
• Communicate effectively
• Required to work on Saturdays or Sundays (9hr shift)
• Tertiary students are welcome to apply

Qualifications

• Minimum educational qualification of “O” Level or equivalent;
• Proficient in Microsoft Word and Excel;
• Fluent in English. Ability to speak another language will be an added advantage.

Please email your resume to [email protected]. We look forward to hearing from you.