Total 3,301 front office assistant job vacancies in Customer Service category in Singapore

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $4,000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:-

• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to management
• Supervise officers to conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Understand of the surveys and Singapore standards by successful completion of the training provided
• Ensure officers understand the survey objectives and procedures
• Ensure officers compile, record, input results and data from interview surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Establish and maintain relationship with respondents throughout the project period
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in ways to meet project timeline
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations; regarding any complaints or concerns

Requirements:

• At least 3-5 years experience in leadership role
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Description

You are responsible for timeliness in processing of patient bills and claims, checking for bill accuracies and review completeness of patient documents for medical claims. In the course of your work, you will handle patient enquiries relating to bills, claims and payments. You will also provide administrative support to the department, be involved in Quality Improvement projects and End User System testing.

Requirements

• Diploma, preferably with 1-2 years’ of relevant experience

• Good team player with strong interpersonal and communication skills

• Highly motivated, independent and adaptable to change

• Customer-oriented and meticulous with a flair for numbers

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

REQUIREMENTS:

• Minimum GCE O levels/A Levels/Diploma in any discipline
• Minimum 1-2 years of relevant working experience
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description:

Salesforce Administrator:

• Manage the existing Salesforce application, including enhancing, troubleshooting, and reviewing functionalities.
• Generate business reports and develop new reports as needed.
• Coordinate with external Salesforce vendors for all related requirements.

General IT:

• Supervise and maintain all IT systems, including hardware, software, and network infrastructure.
• Provide technical support to retail outlets, addressing computer and software issues, troubleshooting, and resolving technical problems promptly.
• Collaborate with internal teams to understand and address IT needs and requirements, ensuring smooth operations across all locations.
• Generate business reports using Salesforce and NOVA POS systems, presenting relevant data and insights to stakeholders.
• Stay updated on the latest technological advancements and suggest relevant solutions to improve IT infrastructure and operations.
• Conduct regular system audits to identify potential issues and implement necessary upgrades or enhancements for optimal performance.
• Manage data security and backup systems to ensure the protection of sensitive information.
• Assist other departments in setting up and maintaining domains and websites.
• Provide training and support to end-users on IT systems, imparting essential guidance and knowledge for efficient technology usage.
• Coordinate with external vendors and service providers to resolve technical issues, manage contracts/subscriptions, and maintain the optimal performance of IT systems.
• Stay informed about industry trends and advancements, proposing and implementing best practices to enhance IT operations.

Job Requirement:

• Possession of Salesforce application certification is required.
• Demonstrated experience in an IT Manager role or a comparable position, preferably within a multi-location retail setting.
• Essential proficiency in computer systems, hardware, software, and network infrastructure.
• Familiarity with NOVA POS systems is advantageous.
• Prior experience in the retail industry is highly desirable.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified

*We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/.

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

My client is looking for a Boutique Assistant to join their dynamic team:

• Customer service
• Sales and promoting of products
• Cashiering (POS system)
• Packing of products/hampers
• Ensure products display nicely
• Cleanliness management
• Perform inventory
• Ice-cream handling (company will be sponsoring for the FNB certificate course after confirmation, half day course)
• Training will be provided

Other information

• Working schedule of 9 hours per day (include 1 hour of break time), following a retail shift work schedule
• 6 days off per month
• Overtime will be compensated in accordance with the company’s policies
• 12 days of annual leave, 14 days medical leave, staff discount, medical benefit, etc.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working day: 5.5 days work week
Working Hour: Monday to Friday (9am – 5pm) | Saturday (9am – 1pm)
Salary range: $2000 - $3,000
Location: Napier Mrt

Job Responsibilities:

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirements:

• With relevant experience.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Details:

• Basic salary range - $3,200 - $3,500 + KPI/Team Allowance ($150) + Skillset Allowance $300 (Pass all papers and answer questions correctly)

• Working Location: Tampines

• Working Days & Hours: Mon to Fri ONLY - 830AM - 530PM / 9AM - 6PM / 930AM - 630PM (3 Rotation Shifts)

• 1-Year renewable contract

• Fun & Vibrant environment

Responsibilities:

• Attend to insurance enquiries via inbound call/email

• Provide excellent customer service

• Provide policy recommendations

Requirements:

• Have obtained at least a GCE 'O' or 'N' Level.

• Preferable with BCP, PGI and HI certificates

• Preferable with at least 1 year of call centre experience in any industry.

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

• Replying emails and responding to enquiry
• Handle complaints and assist in answering doubts
• Answer phone calls using telephone standards, handle enquiries, record and convey messages.
• Assist the supervisor in day-to-day operations and management.
• Any other general duties/ad-hoc projects as assigned by immediate supervisor

Requirements

• Min Nitec in any discipline
• Call center experience (Any industry) or frontline customer service experience will be an added advantage.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Associate

Andrea Eunice Tan Min Er (R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

· Support day to day IT operations (e.g. printer setup / troubleshooting end user applications)

· IT End user support helpdesk

· Google workspace administration / ensuring smooth operation of End User accounts

· Responsible for maintaining and administering Sub Systems

· Produce quality HTML5 CSS templates

· Provide Graphical User Interface designs (UXD) for internal Sub Systems

· Able to time-manage multiple projects

Job Requirements

· Diploma or higher in Front-end development or equivalent IT related field.

· Knowledge in troubleshooting end user applications e.g. MS word / excel / outlook / Gmail web interface / google drive interface.

· Knowledge in google workspace admin console is a plus

· Relevant Help Desk Service level experience

· Relevant HTML5 CSS Front-end development experience

You will handle patient enquiries relating to bills, claims and payments through various communication channels and perform cashier duties. In addition, you will be involved in the collation of statistical information as well as Quality Improvement projects.

• Diploma with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

Job Description

• Assess patient's medical, physical, cognitive, economic and social needs as well as their available support systems.

• Conduct post discharge follow-up via phone calls and/or home visits to ensure adequate and ongoing support and education to the patients, caregivers and families.

• Work in partnership with care professionals in the social and healthcare sectors to enhance patient's well-being across the continuum.

• Collaboration with patients, caregivers and the families to promote seamless and coordinated care and facilitate shared decision making

• Participate in activities that contribute towards the improvement of the quality of patient care and support care integration activities.

Qualification

• Healthcare/social services qualification such as nursing or allied health/social services-related experiences.

• Diploma in related industry such as healthcare, social or community services sectors. Degree preferred but not essential.

• At least 3 years of working experience in healthcare, social or community services sectors.

• Case management experience is an advantage.

• Keen to work in the community setting.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Jacqueline Jessica Fong Hsin Ting

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA License No: 99C4599

Personal EA License No: R21103226

• Handle full spectrum of AR, AP
• Manage General Ledger data entries

Requirements:

• Diploma in Accounting
• At least 1 years of accounts/book keeping experience in shipping industry
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Main duties:

• Provides technical support for sales staff, including installation, commissioning, testing and maintenance of all products handled by the respective divisions in the region.
• Project implementation of IT infrastructure or medical equipment system project in a hospital environment.
• Provide first level of support for network, server, and security.
• Troubleshoot hardware and software problems.
• Provides customer relations and ensures customer satisfaction on all application support, repairs, and servicing activities.
• Conduct training to end-user and staff members.
• Maintenance of relevant technical and product documentation and information.
• Provide feedback to the manager regarding product/project conditions in the field.

Pre-requisite:

• Diploma in Computer Networking / Engineering (Electrical/Electronics) with 2 years' experience.
• Preferably with 1 Year(s) of working experience in Computer Networking or related field.
• Customer-oriented, effective communication, and able to work independently

Monthly Basic Gross Salary: $1750 (non-negotiable)

Contract Period: Immediate - 30 June 2024

• Must be able to start immediately due to short contract period
• Contract may be renewed with salary increment if candidate shows good performance

Working Hours:

• Monday to Friday: 7.00am to 4:00pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Job Description:

• Provide front-line customer service (deals with walk-ins and phone queries) for School and MOE Kindergarten
• Provide administrative support such as contacting parents, printing, scanning, photocopying, filing, data entry & data collation, including manning of the school’s generic email account
• Handling of students who are not feeling well, late comers and early dismissals
• Carry out any other administrative duties assigned by School Leaders, Administration Manager and Operation Manager

Job Requirements:

• Possess minimum 3 GCE “N” Level Passes or Nitec or Higher Nitec in relevant courses such as Office skills/Customer relations or equivalent
• Proficient in computer applications such as Ms Word, Excel etc
• Able to multi-task and work in a fast-paced environment
• Customer service oriented with good interpersonal and communication skills
• At least 3 years of relevant experience in administration and/or customer relationship management, preferably with prior working experience in an educational institution
• Able to relate well with young children

Interested candidates please submit your resume/CV and include the following details:

1. Full name as per NRIC

2. Date of birth (for CPF calculation)

3. Residential address (for job matching by location)

4. Relevant education/qualification certificates and testimonials

Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• Prior healthcare/ customer service experience
• Basic knowledge of Microsoft Office

Interested Candidates please send your resume to - [email protected]

Attn: Patient Service Associate (Simei, Office Hours/ Up to $3000) #HKA

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels, Nitec / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Mainly assist the Service Operations Engineers.
• Offer customer service to all client in an effort to increase satisfaction and service sales.
• Provide the Service Field Executive input on a regular basis to enhance efficiency of Service Operations.
• Support Service Operations Engineers in achieving their service sales goals and collecting payments.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Uplift and encourage department employees.
• Motivate service operations engineers to pursue service sales prospects.

Requirements:

• Minimum certificate in science or engineering, or similar studies
• Knowledge of maintaining and repairing air conditioners
• Capable of using Microsoft Office programs

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities

• Assess patient's medical, physical, cognitive, economic and social needs as well as their available support systems.
• Conduct post discharge follow-up via phone calls and/or home visits to ensure adequate and ongoing support and education to the patients, caregivers and families.
• Work in partnership with care professionals in the social and healthcare sectors to enhance patient's well-being across the continuum.
• Collaboration with patients, caregivers and the families to promote seamless and coordinated care and facilitate shared decision making
• Participate in activities that contribute towards the improvement of the quality of patient care and support care integration activities.

Requirement

• Min. Diploma/Degree in related industry such as healthcare, social or community services sectors.
• Min. 3 years of working experience in healthcare, social or community services sectors.
• Prior healthcare or social services qualification such as nursing or allied health/social services-related experiences would be good
• Case management experience is an advantage!
• Keen to work in the community setting.
• Has the passion for care of the elderly, including counselling and working with the family on social issues such as discharge care planning.
• Must be matured and sensitive in working with the patients, family members, the public and the healthcare partners.
• Able to work in collaboration with the healthcare partners in the hospital’s multi-disciplinary team and outside the hospital.
• Able to work independently as well as embrace teamwork.
• Keen-to-learn attitude is essential.

Working Hours

Monday to Friday: Office Hours

*Fulltime conversion opportunity depending on headcount

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities

• Perform account receivables transaction, including verifying and posting of receivable data
• Maintain and assist in generating reports detailing account receivable status (receivable aging, credit limit)
• Work with commercial team to ensure financial transaction and accruals are accounted correctly
• Preparation of monthly banners/brands performance, highlighting trends and variances in key performance indicators
• Support in tracking and monitoring of monthly expenses vs plan
• Assist in pricing maintenance in SAP system
• Support and coordinate with commercial team for annual budget/ estimate exercise
• Perform any ad-hoc analysis with commercial team (promotion campaign, new product launch etc.) to assist in management decision making.
• To provide support to team members or any ad-hoc tasks as directed.

Requirements

• Min. Diploma in Accounting or equivalent and above
• Prior experience in SAP will be preferred
• Good verbal and written communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4007

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

[ID: 4007]

Salary: $3k

Job Duration: 6 mths convertible to perm

Working Days & Hours: Mon - Fri Office Hours

Location: Novena

Job Description:

• Supports Outpatient Management Unit (OMU) managers to plan, manage and propagate PSA core knowledge and skills training so as to advance and improve PSA practices in accordance to the institution needs and service direction
• Delivers effective training for Specialist Outpatient Clinics (SOCs) staff
• Assists in the development of PSA Propel training curriculum and prepare training manuals, guides and materials for SOCs to ensure staff members develop and maintain a thorough knowledge that is required for SOC operations.
• Supports Manager in collaboration with IT department and Human Resource Development to enhance the quality of education for PSA and trainees

Job Requirements: Min Diploma, 5 years PSA/Clinic Assistant or relevant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Handle full spectrum of AR, AP
• Manage General Ledger data entries

Requirements:

• Diploma in Accounting
• At least 1 years of accounts/book keeping experience in shipping industry
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

Working Hour

· Handle office matter such as fixing lighting, some other electrical related issue, office plant, major cleaning job, maintenance of aircon and fish tanks, and other ah-hoc responsibilities.

· Fixing of office lightings, electrical related issue in office. (if he is qualified)

· Handy job for office furniture / assets

· Packing of stationery

· Events set up for meetings / training etc

· Conduct inventory check (local, stationery, first aid boxes etc)

· Escort office facilities contractors (aircon, plants, pest control etc) for maintenance

· Maintenance of office fish tanks

· Any other adhoc job assigned by superior

Job Info

• Basic Salary : Up to $3500
• Working Hour : 5 Working days
• Working Location : Kallang
• Working Mode : Office based

Job Description

• To ensure timely login of sales orders and processing for all sales
• To handle sales login for Key Account customers, including issuance of Purchase Orders and Delivery Orders
• To liaise with vendors to resolve all leadtime issues of equipment and negotiation of project prices and payment terms
• To monitor project status and forecast project risks and take preventive measures
• To work closely with Finance Team on invoicing status and cashflow projections
• To ensure all suppliers’ price book are updated and made available to the sales team
• To ensure inventory are all accounted for and kept to minimum at all times
• To ensure all maintenance contracts are recorded in systems and information made available to Services Sales and Post Sales team at all times
• To ensure a smooth and efficient sales handover process to project and project to post sales

Job Requirement

• Min 1 year experience in similar role
• Experience with order management / supply chain management in a project based company
• Proficient in MS Office applications

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Job Description

The Assistant Service Coordinator provides administrative support to the Service Coordinator and ensure that all service requests are handles efficiently and effectively.

Job Responsibilities

• Answering phone calls and responding to emails from clients and service providers
• Scheduling service appointments and dispatching service technicians
• Assist in purchasing of materials and costing
• Assisting in issuing of quotations, purchase orders, and invoices
• Assisting instrument inventory record and certificate renewal
• Assisting with billing and invoicing for services rendered
• Maintaining accurate records of service requests and work orders
• Coordinating with service providers to ensure timely completion of work
• Communicating with clients to provide updates on service requests and resolve any issues
• Providing general administrative support to the Service Coordinator as needed
• Any other tasks or duties assigned by the Company

Job Requirements

• Min. 2 years of related work experience
• GCE ‘O’ Level or equivalent
• Proficiency in MS Office and other relevant software programs
• Good understanding of maintenance procedures, equipment and tools, as well as knowledge of relevant regulations and safety standards
• Ability to multi task with strong analytical and problem-solving skills
• Ability to work independently and as a part of the team
• Excellent organizational and time management skills
• Excellent communication and interpersonal skills, with the ability to work with clients, vendors, contractors, and other stakeholders
• Strong attention to detail and accuracy