Total 4,917 hr associate job vacancies in Customer Service category in Singapore

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

Responsibilities:

• Patient registration
• Scheduling of appointments
• Limited patient care activities and orientation to patients and their relatives.
• Cashiering duties
• Assist in administration work
• Any ad hoc duties as assigned

Requirements:

• min. NITEC and/or Diploma and above
• Prior healthcare / customer service experience will be advantagous !!
• Excellent interpersonal and communication skills

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Location: Raffles Place (Insurance MNC)

1-month completion bonus

May be rotated amongst the different Service Centres;

Mon - Fri, 9am to 6pm

Job Duties:

• Assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.
• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes
• appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and
• appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management
• practices;
• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such as assisting Digital Comms and Call Centre;
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Working Days: 5 days/week – 44 hrs (3 shifts)

Salary: $2,200 to $3,100

Potong Pasir

The Youth Care Worker is responsible with delivering trauma-informed care, supervision, and management to female adolescents who have faced abuse or neglect. Focused on enhancing wellness and quality of life, the Youth Care Worker ensures that the residents' basic personal, physical, emotional, spiritual, mental, educational, and social needs are comprehensively addressed.

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

Youth Mentors are required to work with young beneficiaries with complex trauma

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Position: Service Captain

• Working Days and Timing: 5.5 Days per week, Based on Roster
• Location: Purvis Street
• Salary: $2,500-$3,300

Job Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Senior Field Service Engineer

Work Day: Mon to Fri

Mon to Fri – 8.30am to 6pm or 8am to 5.30pm

Salary range: up to S$4,200

Location: Taiseng

Job Scope

• To oversee FSC operations and liaison with Business Units to ensure RMA units meet the quality standards, deliver on time, manage the P&L of FSC Section and provide excellent service to the Groups.
• To manage and drive RMA output productivity .
• To coordinate with internal teams such as Test & Pack, Material Planning/Logistics and Repair Analyst, to gather information to plan for RMA repair, provide schedule plan to drive for FSC RMA Output to meet Business Units shipment.
• To manage a group of Technicians/Engineers to conduct verification and 1st level failure analysis of respective BU RMA non-conformance unit, identify the cause of defect / non-conformance feedback, provide technical support in response to queries or concerns raised till closure.

Requirement

• Diploma/Degree in Engineering or equivalent.
• Min. 3 years industrial working experience in networking products and PCBA environment.
• Good organising skill and self-motivated.
• Able to work independently and as a team.
• Good leadership skill to lead a team.
• Positive attitude and work well with people.
• No shift work or site work required.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Location: The Woodleigh Mall
• Working Days: 5.5day
• Working Hours- Monday to Friday (1030am to 7pm) , Saturday (9.30am to 1.30pm)
• Salary : $2,200 - $3,400

Job Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Job Requirements

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Service Crew

• Working Days: 5-6-5-6 work week
• Working Hours: 44hrs per week (opening hours 11am-12am)
• Working Location: MBS
  Salary: $2700 - $2900 + OT (after 44hours)

Responsibilities:

• Support and Supervise Outlet operations
• Manage customer queries in a timely and efficient manner
• Recommend menu to customer
• Take food order
• Any other ad-hoc duties assigned.

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Position title : Service Crew
• Location: Bugis
• Working days : 6 days ; 7:00am -3:00pm (based on schedule)
• Salary : $ 2,000 - $ 2,200

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
• Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Responsibilities:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Executive

• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Paya Lebar
• Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Customer Service Officer (Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Benefits:

· Salary + Allowance + Fixed Monthly Bonus

· 14 days Annual Leave

· Dental & Medical Benefits

· 5 Days work week (M-F 9am – 6pm, alternative Sat 8am-2pm, based upon duty roster)

· West region work location

Job Description:

We are looking for a dedicated and detail-oriented Customer Service Associate to join our team. The ideal candidate will be responsible for handling a high volume of quotations and sales orders, managing customer enquiries, processing claims, and collaborating with various stakeholders to ensure smooth operations. This role requires excellent communication skills, a strong customer service mindset, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

Handle and process a large volume of quotations and sales orders within the stipulated target time, including verifying and rectifying part number errors on the orders. Respond to customer enquiries via phone, email, and web chat in a prompt, courteous, and professional manner. Process claims arising from shipment delays, defective items, wrong pricing, and other issues. Collaborate with internal and external stakeholders to resolve any issues related to customer orders, including requesting lead time changes from suppliers. Encourage customers to place orders online through the e-commerce store.

Qualifications:

· Minimum GCE “O” Level Qualification.

· At least 1 year of experience in order processing and handling customer enquiries.

· Positive work attitude, self-driven, independent, and a team player with a strong customer service mindset. Excellent communication and interpersonal skills.

· Detail-oriented with a strong focus on accuracy. Ability to multitask and work under pressure.

· Adaptable to a fast-paced working environment with a sense of urgency.

· Proficiency in Microsoft Office (Powerpoint, Excel, Word and Outlook)

Position: Patient Service Associate
Salary: $10/hour
5-day work week

Job Responsibilities:

• Register and screen patients efficiently at the counter.
• Handle accurate billing and ensure timely collection of payments.
• Ensure the clinic’s facilities are prepared and ready for daily operations.
• Assist clinicians and therapists during consultations.
• Coordinate patient care by scheduling first-time and follow-up appointments.
• Manage patient wait times and keep them informed of any delays.

Job Requirements:

• Experience in healthcare, service, or a related industry.
• Proficiency in computer skills.
• A team player with strong communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.

Attention to: Hailey
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Responsibilities

A) Front line counter role

• Registration for patient & Appointment booking

• Advice patients on the applications available in the inhouse app

• Handle customer enquiries (patient / family members) - such as appointments, payment, co-ordination of services, etc. via email or phone as required.

• Cashiering duties

B) Rotation in the individual consultation room

• Provide chaperone assistance and assist in simple clinic procedures in the consultation room

• Assist doctors during the review consultation – Customer service / Appointment booking

• Handle customer enquiries (patient / family members)

• Backend support duties, assist in the clerical and data entry

• Any ad-hoc duties assigned by Supervisors

The Opportunity

• Adecco is partnering a leading bank to look for Digital Ambassadors/ Customer Service Officers for Banking Branch
• Focus: Proactive sharing, understanding, and knowing customers banking needs and refer customers to adopt alternate banking channels (e.g., ATMs, Video Teller Machines, DigiBank)
• $15/ hr (approx 40hrs a week), 8.10am - 5pm (Mon to Fri) , 8.10am - 1pm (Saturday)
• Commit for at least 9 months

The Talent

• There will be more standing required selected candidates will be placed at Branch Entrances
• O/A levels candidates will be considered
• 3 days training will be provided
• There will be a need to be familiar with ATM, Coin Deposit, iBanking and PayLah!

The Job

• Proactive sharing, understanding, and knowing customers banking needs and refer customers to adopt alternate
  banking channels (e.g., ATMs, Video Teller Machines, DigiBank) where suitable, for enhanced customer experience and journey.
• Be familiar and proactively keeps up to date with latest banking products, processes, and services so as to be able to suggest alternate banking solutions for customers where fitting.
• Assist in customers' general enquiries and ensure the bank's service delivery standards at all times, including attending service huddles with branch team.

Next Step

• Interested applicants, please send in your application to [email protected] with the header 'Apply CSO'

Job Scope

• Act as the client service point of contact for day-to-day inquiries, ensuring timely responses by adhering to service levels for resolution, and providing a quality client experience.
• Maintain excellent working relationships with internal teams, identify root causes, and areas for improvement when resolving client issues.
• Maintain familiarity with industry best practices and market intelligence to offer value-added services, such as client digital solutions.
• Drive and plan service initiatives, such as Service Account Plans and Service Reviews.
• Analyze trends and data, and present findings to clients to identify opportunities for service and process improvements to enhance processing.
• Support multiple geographies (when required) and client accounts across Southeast Asia.
• Coach and mentor junior team members.

Job Qualifications

• Degree in Banking, Finance, Business, or equivalent.
• 5 - 10 years of relevant product/financial experience in banking or client service.
• Foundation in transaction banking product knowledge (e.g., FX, Payments, Trade Finance, Cash Management).
• Excellent interpersonal skills and a positive attitude.
• Excellent analytical skills and detail-oriented.

Interested Candidates may send their resume and cover letter directly to [email protected] ,stating the position as the subject title in the email.
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109