Total 4,890 hr manager job vacancies in Customer Service category in Singapore

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary: $2500 - $3300
Working days: 5 days(3 weekdays + 2 weekends)
Working hours: Tues, Wed & Fri: 2.30 pm to 9.30 pm; Sat & Sun: 8.30 am to 6.30 pm
Locations: Serangoon(HQ), Bukit Timah, Tampines(Coming soon)

Responsibilities:

1) Reception

• Handle parents’ enquiries (phone/walk-ins)
• Prepare registration forms and assist parents with registration
• Collect payments when required
• Orientate new students who have just joined
• Provide support and adhere to deadlines
• Assist with the Principal's ad-hoc tasks as required

2) Administrative

• Maintain proper records and ensure data accuracy for the Centre's administrative system
• Update parents’ & students’ particulars in the system
• Follow up with payment reminders when required
• Prepare resource booklets (worksheets) to be mailed out
• Inform respective teachers about make-up students for the day
• Schedule Diagnostic Consult appointments for students & parents with teachers

3) Housekeeping

• Prepare the centre’s classrooms at the start of the day (i.e., general sanitisation)
• Stock up the pantry/snack bar

4) Other ad-hoc administrative duties

Requirement:

• Min 1 year of relevant experience

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Service crew

Working day: Mon to Sun, 5 day work week
Salary: $2500 - $3000
Working location: Somerset / Tanjong Pagar / Orchard / City Hall
Working hours: 44h/week

Job Responsibilities:

• Attending to customers' enquiries
• Explaining the concept to guests, and educating / having conversations with them on the menu and related topics
• Preparation and serving of food and drinks
• Setting up and clearing down of operations
• Receiving and checking of inventory and perishables
• Reporting to outlet manager

Requirement:

• 1-2 years’ experience and interest in F&B
• Able to work weekends & public holidays

Infant Care Teacher (EY1 / EY2)

• Working Days: TBD during interview
• Working Location: Islandwide
• Up to $3000 depends on experience

Requirements:

• ACEY/HCIC
• Must be EY1 or EY2
• Preferably with 1-2 years of relevant work experience

Interested Personel can contact WhatsApp: +65 9837 8400 (Javier)

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Receptionist

• Basic S$1,800 - S$2,100
• 5 working days
• Monday - Friday -8:30am -6pm
• Tuas

Responsibilities:

• Welcome and assist visitors.
• Handle incoming calls and direct them appropriately.
• Perform administrative tasks like mail handling, scanning, copying, and filing.
• Maintain a tidy and well-stocked reception area.
• Provide basic information in-person and via phone/email.

Qualifications:

• Experience as a Receptionist or similar role.
• Familiarity with office equipment (e.g., fax machines, printers).

WhatsApp: +65 9837 8400

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Key Responsibilities

• Monitor and lead Service Department staff to ensure growth of business and improvement of profitability.
• Oversee the development and management of service customer base.
• Handle debt collection for service department customers.
• Assist General Manager in the development of the Preventative Maintenance business.
• Provide technical advice to potential customers regarding servicing of the Company’s products.
• Prepare quotations for supply, repair, and installation of products.
• Coordinate service staff to ensure clients is updated on service schedule.
• Assist to manage the overall Occupational Health and Safety.
• Monitor overall quality standards for the service work carried out.
• Liaise with client to ensure accurate paperwork details for manufacturing purpose.
• Effectively negotiate and resolve any disputes.
• Ensure invoice is prepared in a timely manner.
• Comply to Company policies.

Job Requirement:

• Good interpersonal and communication skill
• With leadership experience and guided a team of technicians
• Ability to coordinate in paperwork / reporting preparation
• Ability to cross sell company products and services
• Good technical skill in maintenance and servicing

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Industry: Logistics

Conducive Working Environment

Location: East

Responsibilities:

• Responsible for daily Export customer service operations.
• Work closely with other Airfreight department to streamline processes and reduce wastage.
• Responsible for new business implementation. Understand customer requirements and take lead for business implementation.
• Promotes a continuous learning culture and partner with stakeholders to ensure employees are trained on the needed skills to successfully perform their jobs to attain operations excellence.
• Responsible for team’s yearly appraisal.
• Maintain of team’s training records.

Requirements:

• Diploma/ Degree preferred
• Minimum 5 years' experience in freight forwarding with air freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Proficient in MS Office & ability to work independently

Job ID: LR49Y96X

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Overview

Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI.

Momos is the Customer Experience Management Platform for multi-location brands. We work with groups such as Shake Shack and Baskin Robbins to power the entire lifecycle and automate everything with AI. Today, we are proud to be trusted by over 5,000 businesses globally. If you love to hustle and want to work for a mission-driven company, we would be thrilled to have you join our team.

Role Overview:

We are seeking a highly motivated and experienced Customer Success Manager to join our dynamic team. In this role, you will be responsible for ensuring our clients receive exceptional support and guidance, driving product adoption, and fostering long-term relationships. Your goal will be to help our clients achieve their business objectives and maximize the value they derive from our solutions.

Key Responsibilities:

Client Interaction:

• Act as the primary point of contact for clients, delivering timely and effective support through various channels (email, chat, and phone).
• Conduct regular check-in meetings, business reviews, and training sessions to ensure alignment, address concerns, and drive adoption and satisfaction.

Product Knowledge:

• Develop an extensive understanding of our software, including its features, functionalities, and setup processes.
• Stay informed about new updates, changes, and releases, and effectively communicate technical information to clients.

Issue Resolution:

• Conduct thorough investigations and troubleshooting to resolve client issues promptly.
• Escalate complex cases to the appropriate internal teams when necessary for efficient issue resolution.

User Support & Guidance:

• Provide comprehensive support and guidance to users across our customer base, ensuring a positive and consultative customer experience.
• Develop and execute comprehensive success plans tailored to each client, outlining objectives, milestones, and strategies for achieving desired outcomes.

Customer Advocacy:

• Serve as an advocate for clients within the organization, championing their needs and feedback to drive product enhancements and improvements.
• Identify opportunities for customers to proactively act as advocates (e.g., testimonials, case studies).

Collaboration:

• Collaborate effectively with internal teams such as Sales, Product, Delivery, and Support to ensure seamless implementation, onboarding, and ongoing support for clients.
• Share feedback and information on local trends, including competitor insights, customer needs, sales, product, and marketing information.

• 3-5 years of proven Customer Success experience, preferably in B2B Software companies.
• Strong aptitude for creative problem-solving and a track record of tackling challenging scenarios.
• Proactive mindset, eager to learn, and committed to continuous professional development.
• Excellent interpersonal skills, maintaining a positive demeanour and outstanding communication abilities.
• Ability to work independently and remotely, managing multiple tasks and priorities with ease.
• Familiarity with CRM software and other relevant tools.
• Passionate about working with customers and dedicated to exceeding their goals.

• Competitive salary and bonus scheme
• Private medical insurance
• Paid time off and flexible working culture
• Opportunities for rapid career advancement
• A dynamic and inclusive company culture
• Access to the latest technology and tools for personal development
• Comprehensive onboarding program for new employees
• Employee recognition programs for outstanding performance
• Participation in industry conferences and events
• A supportive environment that encourages innovation and creativity

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment
• A collaborative and flat company culture
• Comprehensive private health insurance
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it's safe to travel!)
• Cross-cultural team bonding/networking
• Love Food? Join our Team!

Equal Opportunity

Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Responsible for daily customer service operations.
• Work closely with Company Airfreight department to streamline processes and reduce wastage.
• Responsible for new business implementation.
• Understand customer requirements and take lead for business implementation.
• Promotes a continuous learning culture and partner with stakeholders to ensure employees are trained on the needed skills to successfully perform their jobs to attain operations excellence.
• Responsible for team’s yearly appraisal.
• Maintain of team’s training records.

Requirements:

• Minimum Diploma / Degree in Logistics / Supply Chain Management industry or related discipline
• Minimum 2 years relevant experience in the airfreight / logistics / transportation industries
• Experience in managing a team
• Customer fronting/engagement experience preferred.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Description:

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Any ad-hoc duties assigned

Requirements:

• Min 'N' / 'O' Levels
• No exp needed - training provided

Location: Caldecott / Marymount

Working hours: Any 5 days from Mon - Sun, 2 shifts (7am to 4:30pm / 12pm to 9:30pm)

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Ensure operations runs smoothly, and SOP compliant.
• Manage and co-ordinate the entire shipment process for customers.
• Implement and establish new processes for export / import operations.
• Review export/import operational procedures for continuous improvement, to enhance efficiency.
• Prepare KPI reports for customers & attend to Operation Review meetings when required.
• Plan/schedule space for all origin stations.
• To be proactive in preventing service failure
• To be resourceful in managing recovery
• To co-ordinate shipment closely with Customers and various department to ensure shipments executed correctly
• To monitor & ensure Customers make prompt payments
• To rectify & resolve payment discrepancies
• To develop good relationship with Customers
• To observe & control daily operational issues in order to comply Customer’s requirements
• To co-ordinate Customer Service & Operational information and expedite for replies

Requirements:

• Singaporean ONLY
• Understanding of freight forwarding operations

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R2197550 | EA License 16C7883

Job Scope:

· Liaise with customer/oversea agent

· able to handle import/export declaration

· booking with carrier

· arrange trucking/transport,

· maintain good customer relationship

Requirements:

• Min o" level with customer service experience, shipping experience preferred
• Must have experience in handling import and export
• Must know MS word / MS office

5 days work week

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Salary: $2500 - $3300
Working days: 5 days(3 weekdays + 2 weekends)
Working hours: Tues, Wed & Fri: 2.30 pm to 9.30 pm; Sat & Sun: 8.30 am to 6.30 pm
Locations: Serangoon(HQ), Bukit Timah, Tampines(Coming soon)

Responsibilities:

1) Reception

• Handle parents’ enquiries (phone/walk-ins)
• Prepare registration forms and assist parents with registration
• Collect payments when required
• Orientate new students who have just joined
• Provide support and adhere to deadlines
• Assist with the Principal's ad-hoc tasks as required

2) Administrative

• Maintain proper records and ensure data accuracy for the Centre's administrative system
• Update parents’ & students’ particulars in the system
• Follow up with payment reminders when required
• Prepare resource booklets (worksheets) to be mailed out
• Inform respective teachers about make-up students for the day
• Schedule Diagnostic Consult appointments for students & parents with teachers

3) Housekeeping

• Prepare the centre’s classrooms at the start of the day (i.e., general sanitisation)
• Stock up the pantry/snack bar

4) Other ad-hoc administrative duties

Requirement:

• Min 1 year of relevant experience

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Working days and hours: 5 days, 8.45am-6.15pm

Location: Macpherson

Salary: $2200 – $2800 (Depending on experience)

Company Background

Incorporated in 1968, As a trading company supplying Marine and Horticultural Equipment and Accessories, with especially long-term business link ages in Southeast Asian regions. With the acquisition of distributorship and dealership of premium brands from USA, Germany, Sweden, Japan and Taiwan, we have established ourselves as an integrated solutions provider that cater to the diverse needs of the Landscape, Pest Management and Cleaning Industry. In additional to equipment sales, we also provide after-sales service, product training as well as repair and maintenance services.

Job Description

• Perform Pre-Delivery Inspection and assembly works; repair, service and test machine/engine as per work instructions.

• Assist the Senior Technician in repair, overhaul, reconditioning, testing and troubleshooting of machines, engines, ride on mower and assemblies according to manufacturer’s specifications and report any discrepancies to superior.

• Generate service reports for repairs per work instructions.

• Perform on-site repairs at customer sites where necessary.

• Perform good housekeeping, maintain cleanliness and upkeep of work area to ensure a neat, clean and safe work environment.

Requirements

• Possess a minimum GCE ‘N’ Level Certificate and NTC2/3 certification

• Has at least 1 to 2 years of relevant experience in automotive industry or mechanical repair

• Electronics / Electrical works (circuit boards, wiring / cabling) experience

• Possess basic computer literacy (MS word, excel)

• Able to carry heavy load up to 15kg

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Customer Service Officer (Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Key Responsibilities:

• Management of the Service Department: Responsible for overseeing all aspects of the Service Department's operations, focusing on business growth and profitability improvement. Tasks include handling service calls, scheduling resources, maintaining staffing levels, generating sales revenue, ensuring suitable margins, and managing stock and equipment controls. Coordination with production staff is also crucial.
• Management of Staff in Service Department: Direct supervision and management of the service team, ensuring efficiency, productivity, and adherence to company standards.
• Development and Management of Service Customer Base: Build and maintain relationships with customers, ensuring their needs are met and promoting ongoing service contracts.
• Management of Debt Collection: Oversight of debt collection efforts related to service department customers, ensuring timely payments and resolving any outstanding issues.
• Assist in Developing Preventative Maintenance Business: Support the General Manager in expanding the Preventative Maintenance business segment, aiming for specific growth targets.
• Technical Advice to Customers: Provide informed and accurate technical advice to potential customers regarding servicing of the company’s products.
• Quotation Preparation: Promptly prepare quotations for supply, repair, or installation of products as requested by potential customers.
• Coordination of Service Requests: Inform service clients about the schedule of their service requests, coordinating effectively between service crews and customers to ensure timely and cost-effective delivery of services and products.
• Occupational Health and Safety: Assist in maintaining occupational health and safety standards for employees and subcontractors.
• Quality Standards: Ensure overall quality standards for service work performed, maintaining high levels of customer satisfaction.
• Collaboration and Objective Alignment: Work closely with Directors, General Manager, and Senior Managers of affiliated companies to achieve common business objectives and explore growth opportunities.
• Production Paperwork Detailing: Assist in detailing production paperwork to ensure accurate manufacture of the company’s door products as required by clients.
• Dispute Resolution: Effectively negotiate and resolve disputes related to customers, suppliers, or other parties as they arise during business operations.
• Invoicing and Documentation: Prepare paperwork for invoicing related to serviced products, ensuring timely processing and mailing before the end of each month.
• Incident Reporting: Alert Directors about any incidents or matters (e.g., product liability, public liability, workers' compensation, disputes) that may impact the company or require attention.
• Compliance: Adhere to company policies and procedures at all times.

Skills & Experience:

• Excellent knowledge of company products and services to meet customer requirements effectively.
• Proficiency in computer use, including Microsoft Office suite.
• Strong time management skills with the ability to work efficiently to meet deadlines.
• Effective communication skills and ability to build strong relationships.
• Well-developed organizational skills with a focus on coordinating paperwork and reporting requirements.
• Efficient problem-solving abilities and assertiveness coupled with a positive attitude.

This role demands a proactive and organized individual capable of overseeing diverse responsibilities within the Service Department, from operational management and customer relations to financial oversight and compliance with company policies.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Corporate Services (Level 1)

• Handle workstation management through Masterisation, preparation, remote access token, hardware issues and patching.
• Manage the corporate applications such as HCL, SAP B1, Citadel, Postfiles, TIXEO, Part Portail, video conferencing, secure IP Phone and LAN systems.
• Establish VPN connections for satellite sites and enforce Group IT security directives
• Conduct IT induction training for new joiners such as user charter and periodic trainings for user support
• Implement and verify IT measures for securing classified documents, industrial and commercial information
• Provide IT support for expatriates and visitors’ laptop and secure smartphones.

Local Services (Level 1, 2 and 3)

• Conduct system tests, monitor performance, and resolve issues.
• Develop and monitor service-level objectives and improve user satisfaction.
• Install and test software and hardware for users
• Conduct studies for new solutions and ensure system integration.
• Prepare reports on incidents, classify and escalate issues, and provide post-incident support.
• Participate in budget preparation and manage support expenses like mobile plans, copier machines, and internet services.

Requirements:

• Professional Certification or Bachelor Degree in Computer Science, IT or a related field
• Minimum 3 to 5 years’ experience in IT operations
• Proficient in managing and troubleshooting servers, PCs, printers, and other IT infrastructure equipment
• Knowledge of Fortinet, inventory management, remote desktop, and Windows server maintainence and troubleshooting
• Experience in HCL lotus note a plus
• Good interpersonal skills with the ability to communicate effectively with all stakeholders
• Good organisational skills with the ability to multi-task
• Ability to work independently, manage priorities and meet deadlines
• Ability to adapt to changing technologies and environments