Customer Service Receptionist (Beauty SPA)

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Location: Orchard

Salary: $2,300 - $3000 (depend on experience)

Working hours: 44 hours per week (rotate schedule, off on Sunday & PH)

Clinic Operation hours: Mon – Saturday (9am -7pm)

Job Responsibilities:

• Provide administrative support for the daily operation
• Handling of telephone calls and WhatsApp messages to clients
• Administer appointment scheduling efficiently
• Uphold professional front desk procedures in the handling of clients.
• Provide exceptional client-care service
• Handle the POS system.
• Able to comprehend and articulate the services provided by the clinic
• Assist in the follow up of ongoing in-house promotions and activities
• Prepare sales and other relevant reports as required by management
• Manage stock inventory effectively, follow requisition standards and ensure compliance

Job requirements

• Minimum ITEC/Diploma in Office Administration, Hospitality / Tourism / Spa & Wellness or equivalent and above
• 2-3 years' customer service/ front desk/ reception experience, preferably in retail / hospitality industry
• Must be PC Literate – Proficiency in MS OFFICE (Word/Excel/PowerPoint)

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Customer Service (Freight Forwarding, Shipping)

Working Days: 5 Days, Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok, West Region

Salary: $2,000 - $2,700 (AWS + Medical Benefit + OT if applicable)

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

Job Description:

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Customer Service | Freight Forwarding | Shipping | Up to $2.7k | 5 Days | Bukit Batok

Working Days: 5 Days, Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok

Salary: $2,000 - $2,700 (AWS + Medical Benefit + OT if applicable)

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

Job Description

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Clinic Assistant

• Salary Range: $2,200 - $3,000
• Working Hour: Mon to Fri (8.30am to 5.30pm, Sat 8.30am to 12.30pm)
• Working Location: Near to Boon Keng MRT

Job Description

• Registration of patients & ensure accuracy of clinical data entry into system
• Dispensing of medication according to doctor's prescription
• Assist in other Ad-hoc & general administrative duties

Requirement:

• Minimum 1-year relevant experience is preferred.
• Computer literacy with Microsoft Office skills

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Basic Salary: $2,000 - $2,300 + OT + AWS & variable Bonus
Working Days: Mon - Friday 9am -5.30pm | Alt Sat 9am – 1pm
Address: Jurong East

Responsibilities:

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Job Requirements:

• Min. 1 years of working experience in related field
• Proficient in MS office
• Able to commit OT as and when required

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Monday - Friday 8am-6pm

$2400 - $2600

Raffles Place

Job scopes:

• Welcome, assist and direct visitors
• Handle concierge duties
• Check visiting guests’ fulfillment and issue visiting badges
• Maintain an information directory to all departments served by a telephone system for reference in making calls
• Receive and screen phone calls to determine appropriate department or representative to direct to
• Provides information to guests and staff in person or by phone
• Make quick response to phone calls or emails in a professional manner
• Checking availability and booking of meeting rooms in the office
• Manage the meeting rooms booking system and ensure that rooms are allocated efficiently

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Description:

• Handle front desk works including answering phone calls, registration of patients, dispensing of drugs and collection of payment
• Provide Administrative support and scheduling appointments for patients
• Maintain clinic's cleanliness and hygiene at all times
• Assist in maintaining and restocking inventory/supplies
• Any other ad-hoc duties as assigned

Requirements:

• Min 'N' / 'O' Levels
• No exp needed, training provided
• Able to start immediate

Working hours: Monday - Friday, 8.30am - 5.30pm

Location: Pioneer

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities

• Trained and proficient in technical phlebotomy and venipuncture
• Ability to carefully and safely manage and transport blood samples
• Ability to communicate effectively, courteously, and accurately
• Competence in personal computer database and spreadsheet applications such as Excel
• Must have a valid driver’s license
• Ability to adjust to changing plans, schedules and deadlines

Requirements

· Min N/O/A/Dip

· Certification in Phlebotomy from a recognised institution

· 1-2 year experience will be advantageous

· Excellent communication skills

· Meticulous

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Purpose

Work closely under the direction of the department’s team lead, managers and HOD to work closely with our Singapore Group Insurance Departments and provide customer service support to our clients, stakeholders, business partners and customers.

The Job

• Contact Centre Operations – Managing stakeholder’s/ business partners, customer queries and concerns and updates via calls and emails, handling escalations and ensuring all service deliverables are handles professionally, timely and aligned with Great Insurance operational requirements.
• Assist and support HOD/ Team Lead, Manager in overall operation which may include execution and support of urgent/ special taskforce, initiatives, escalation and investigation, Service Level monitoring, assignment of daily tasks/ scope and rostering. Assist on any other adhoc duties from time-to-time.
• AML creation/ initial setup in system
• Be professional and need to have positive attitude and mindset and strive to be a team player to ensure safe, positive and cohesive work culture and environment.
• Work closely with fellow team members and provide support to ensure all contact centre service agreement and KPI are met.
• Operational Support – Providing assistance to other internal departments e.g. escalating cases, queries and concerns
• Administrative Support – Assistance in shared administrative duties
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Diploma and above in any fields
• Have strong customer service skills and experience in the same field for at least 3 years
• Driven and target oriented.
• Demonstrates alignment with the organisation’s core values through expected behaviours.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Operation Assistant

Basic Salary - 2500-3500( can be higher depend on experience)

Office location – 260 Orchard Rd

Working Location: support all centres/clinics on daily operations, comfortable with moving around Novena/Orchard area

Working Hours –5.5 days, 9am-6pm, sat : 9a.m-1p.m

Responsibilities:

• Oversee the operations and maintenance of a group of specialist clinics and day surgery centres.
• Plan and coordinate daily operations activities and resource utilization.
• Support the Operations team to achieve optimal operation and efficiency of clinics/centres, ensuring excellent customer service.
• Work closely with internal stakeholders to ensure smooth operations of the clinics/centres.
• Demonstrate excellent organizational and management skills.
• Provide solutions to operational issues to enhance clinics'/centres' performance and service.
• Ensure compliance with MOH updates/regulations.
• Commute daily within clinics/centres as needed.

REQUIREMENTS:

• Minimum Diploma in any discipline from a recognized institution.
• Minimum 2 years’ experience in operations management and customer service in the healthcare industry preferred.
• Possess initiative to resolve issues with a "can do" attitude.
• Ability to multitask and meet deadlines.
• Strong organizational, interpersonal, and communication skills.
• Good problem-solving and negotiation skills.
• Ability to work in a fast-paced and driven environment.
• Knowledge of medical instruments and IT troubleshooting is advantageous.
• Good interpersonal and communication skills.

Location: Gul Crescent
Working Hours: 8.15am - 5.45pm
Working Days: Monday - Friday
Salary: $3000 - $3800 (depend of experience)

Responsibilities:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in manufacturing
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirement:

• Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits）
• Years of hand on troubleshooting experience
• Customer support experience
• Local driving licence is a plus

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Salary: $2,500 - S$2,800 + AWS + Bonus

Working Day:Mon – Fri, 9am – 6pm

Location: Taiseng

Responsibilities

• Address and respond to customer inquiries regarding products and orders through email, phone, and in-person interactions.
• Assist with customer service appointments and address product-related questions.
• Organize and manage inventory to ensure timely order fulfilment.
• Perform daily administrative tasks related to operations and logistics.

Requirements

• Degree or diploma, or equivalent qualifications.
• Basic proficiency in Microsoft Office applications.
• Experience with managing e-commerce platforms is a plus, but training will be provided if necessary.
• Unloads and pack ordered items (5 – 10kg)

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Working Day: 5 Days work week

Working Hours: 11am - 9pm

Location: NTU Singapore

Salary Range: $2500

Job Scope:

• Serving halal food at the canteen
• Take order, billing from POS
• Provide counter/take-away service
• Dishwashing
• Any other duties as assigned by management

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

We are seeking a Customer Service Manager to lead our customer service team and ensure an exceptional experience for all clients who interact with our salon.

The Customer Service Manager's responsibilities include overseeing customer service operations, handling client inquiries and complaints, and implementing strategies to improve service quality. To excel in this role, you should possess strong leadership skills, be highly organized, and have the ability to resolve issues effectively and courteously. Ultimately, you will play a key role in enhancing our reputation by fostering positive relationships with customers and ensuring their satisfaction.

You will lead the salon team in delivering outstanding services and enhancing overall sales performance. Your responsibilities will include:

• Professional Knowledge and Service Execution: You will leverage your extensive experience in customer service to ensure our clients receive the highest level of care and attention. Your deep understanding of salon services and products will help maintain and elevate our service standards.
• Operational Oversight: You are responsible for ensuring the smooth daily operations of the customer service department, effectively coordinating staff, resources, and client interactions to create an efficient and welcoming environment for both employees and patrons.
• Customer Service Excellence: Maintaining our commitment to customer satisfaction will be your top priority. You will manage client relations, handle bookings and inquiries, resolve complaints, and ensure a responsive, personalized service experience.
• Inventory Management: You will oversee the customer service supplies inventory, ensuring the availability and timely replenishment of essential items to support seamless service delivery.
• Marketing and Online Reputation Management: You will ensure adherence to our standard policies for client communication and engagement, enhancing our social media presence and client satisfaction. Additionally, strategically managing and enhancing our online presence will be crucial for bolstering our reputation
• Quality Assurance: You will maintain high standards of service quality and client interaction, ensuring an exceptional experience for every client. This involves thoroughly assessing the quality of client feedback and service outcomes to ensure that we consistently deliver exceptional service.

Description:

• Handle front desk works including answering phone calls, registration of patients, dispensing of drugs and collection of payment
• Provide Administrative support and scheduling appointments for patients
• Maintain clinic's cleanliness and hygiene at all times
• Assist in maintaining and restocking inventory/supplies
• Any other ad-hoc duties as assigned

Requirements:

• Min N / O Levels
• No exp needed, training provided
• Able to start immediate

Working hours: Monday - Friday, 8.30am - 5.30pm

Location: Pioneer

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Responsibilities

§ Formulating long-term financial strategies and establishing yearly objectives for the Group

§ Develop and oversee the entire financial functions

§ Regulate accounting systems to assure compliance and efficiencies

§ Coordinate annual audit process

§ Manage annual budgeting and mid-year financial forecasting

§ Tax compliance

§ Provide value-driven and strategic leadership as a member of the management team

§ Present regular financial reports

§ Lead IPO project

§ Liaison with regulators directly to ensure compliance with listing rules (after IPO) and local laws

§ Relationship maintenance with key financial partners in Singapore, Malaysia, Vietnam, Indonesia, Thailand, Burma, Hong Kong, Macau and China etc

§ Overseas travel from time to time

§ Demonstrate a spirit of trust and encourage team building in the work culture

Preferred Qualifications

§ Diploma or University Degree in Accounting/Finance/Business Administration

§ Knowledge of accounting management is essential

§ Overseas experience e.g., in Malaysia, Vitenam, Indonesia, Thailand, Burma, Hong Kong, Macua or China etc

§ Prior experience working as an Audit Senior or above in Big four audit firms

§ Exposure in a leading role in financial operations of companies in Singapore and Malaysia, Vietnam, Indonesia, Thailand, Hong Kong Macua or China etc

§ Demonstrated ability to handle sensitive information effectively and confidentially

§ Proven leadership capabilities in managing remote teams

§ Possess good business partnering skills with stakeholders across different levels

§ Possess excellent communication and interpersonal skills

§ Ability to thrive well in a complex and fast paced environment

§ An excellent command of both written and verbal in Chinese (Mandarin) and English is essential. (Another language as Vietnamese, Thailand, Cantonese… is an advantage)

§ An applicant who has a strong affinity for accomplishing Company’s vision profoundly is essential.

§ Willing to work on Saturday morning

§ A team player and able to work independently.

§ Able to start work immediately or short notice period (within a month)

Interested candidates may forward your CV to [email protected]. Information will be treated strictly confidential.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Work Hours

As a Centre Manager, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday Celebration
• Team Bonding Activities
• Exclusive staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive staff discounts with various participating merchants

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Job Responsibilities

§ Formulating long-term financial strategies and establishing yearly objectives for the Group

§ Develop and oversee the entire financial functions

§ Regulate accounting systems to assure compliance and efficiencies

§ Coordinate annual audit process

§ Manage annual budgeting and mid-year financial forecasting

§ Tax compliance

§ Provide value-driven and strategic leadership as a member of the management team

§ Present regular financial reports

§ Lead IPO project

§ Liaison with regulators directly to ensure compliance with listing rules (after IPO) and local laws

§ Relationship maintenance with key financial partners in Singapore, Malaysia, Vietnam, Indonesia, Thailand, Burma, Hong Kong, Macau and China etc

§ Overseas travel from time to time

§ Demonstrate a spirit of trust and encourage team building in the work culture

Preferred Qualifications

§ University Degree in Accounting/Finance/Business Administration

§ Knowledge of accounting management is essential

§ Overseas experience e.g., in Malaysia, Vitenam, Indonesia, Thailand, Burma, Hong Kong, Macua or China etc

§ Prior experience working as an Audit Senior or above in Big four audit firms

§ Exposure in a leading role in financial operations of companies in Singapore and Malaysia, Vietnam, Indonesia, Thailand, Hong Kong Macua or China etc

§ Demonstrated ability to handle sensitive information effectively and confidentially

§ Proven leadership capabilities in managing remote teams

§ Possess good business partnering skills with stakeholders across different levels

§ Possess excellent communication and interpersonal skills

§ Ability to thrive well in a complex and fast paced environment

§ An excellent command of both written and verbal in Chinese (Mandarin) and English is essential. (Another language as Vietnamese, Thailand, Cantonese… is an advantage)

§ An applicant who has a strong affinity for accomplishing Company’s vision profoundly is essential.

§ Willing to work on Saturday morning

§ A team player and able to work independently.

§ Able to start work immediately or short notice period (within a month)

Interested candidates may forward your CV to [email protected]. Information will be treated strictly confidential.

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Attractive salary package + Lodging + Transport + Bonus and other benefits.
• Permanent role and based in western part of Brunei.
• Top-tier subsea IRM [Inspection, Repair, Maintenance] provider

Our client a top-tier subsea IRM provider. Join our client team ensuring asset integrity with cutting-edge technology and a safety-first approach. Explore rewarding career opportunities with our client today.

Job Responsibilities:

The Project Manager reporting to the Managing Director, oversees project delivery, ensuring timely completion within budget, negotiate with clients, interact with internal teams, contractors and vendors. Accord the highest priority to HSE and Quality aspects of the project

Project Management:

• Efficient coordination ensures project success and minimizes risks.
• Ensures project plans and revises as appropriate to meet changing needs and requirements.
• Prepares for Peer reviews, HAZID’s, and Operational Readiness reviews
• Manages day-to-day operational aspects of a project and scope.
• This role is pivotal in ensuring project success, maintaining client relationships, and upholding safety standards, contributing significantly to the company's growth and reputation.

Project Controls:

• Tracks and reports costs and expenses on a monthly basis.
• Budget management and revenue forecasting ensure financial stability.

Client Relationship:

• Client satisfaction and retention are crucial for business growth.
• Manages day-to-day client interaction.

QHSE:

• Ensuring compliance with safety standards and fostering a safety-first culture are paramount.

Qualifications

• Bachelor’s Degree in Engineering mechanical/ civil or equivalent.
• PMP or Professional Engineer certification preferred.
• Minimum of 15 years’ experience in offshore subsea construction/ Underwater contracting/ offshore installation of pipelines and structures and subsea/SURF operations preferred.

Other Information:

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details in your resume:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified.

Lionel Cheow

EA License | 14C7092

EA Registration Number | R1105005