Position : Customer Service Executive

• Location: Changi
• Working days: 5 days (8am - 5.45pm)
• Salary: $2,300 - $ 2,800

Requirements:

• Min 1-2 years of experience in parts management within the music instrument industry.
• Proficient computing skills and familiarity with relevant software and systems.
• Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.
• Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
• Provide customer service to walk-in clients, and handle cashiering duties.
• Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
• Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
• Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
• Perform any other duties as assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Position title : Service coordinator cum Admin

Location: Upper Thompson

Working Days: 5 days, Monday-Friday

Working hours : 830am-6pm

Job scope:

• Answer phone calls and enquiries
• Maintaining, Prepare and arrange job schedules
• Liaise with clients & technicians for appoints
• Apply PTWs with Mall managements
• Maintaining client relationships and retention
• Preparing/sending invoices
• Maintaining company clients portfolio
• Tabulate Monthly sales/service reports
• Assist Accts to Follow up and chase payment
• Assist in Contract and quotation drafting

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Working location: Ubi - Zervex
Working Days: 5 days, Mon – Fri
Working hours : 9am – 6 pm
Salary: $4000 - $4800

E-Marketing Strategy Planning:

• Work closely with the Commercial Manager in developing and overseeing the online retail strategy for Singapore and potential new markets in Asia Pacific across all channels to drive business growth.
• Support the development and execution of comprehensive brand and product marketing strategies, ensuring alignment with business objectives and maximizing revenue and engagement across the customer funnel.
• Plan, develop, and implement strategies to attract and retain online customers, ranging from the running of customer engagement activities, improvement of customer journey on eStore and development of new content to boost conversion rates.
• Conceptualize and create engaging content (including copywriting) for organic and paid acquisition channels, such as digital ads and EDMs.
• Co-ordinate with cross-functional teams on the execution of brand, marketing, and eCommerce activities.
• Develop and manage partnerships with KOLs, media titles, other brands, as well as other stakeholders from conception to execution.
• Responsible for monthly reports analyzing brand and competitor performance, offering insights and identifying growth opportunities.
• Stay abreast of industry trends and developments, ensuring our content remains fresh, relevant, and ahead of the curve.

eCommerce Channel Management:

• Manage the day-to-day operations on eStore and marketplaces, including the updating of storefronts, order fulfilment and resolution of customer enquiries and other issues.
• Update and maintain eCommerce content, ensuring all pages, products & prices across all platforms are accurate and updated at all times.
• Plan and execute tactical offers / mechanics / promotions to support key campaigns on platforms.
• Develop and manage livestreaming campaigns on TikTok and other platforms, including the engagement and maintenance of relationships with content creators.
• Liaise with external vendors to troubleshoot issues faced on eStore, optimize user experience, and evolve the backend operating system.
• Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
• Any other ad-hoc duties assigned.

Job Requirements:

• A good degree or diploma in business, marketing, or a related field.
• Minimum 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Prior experience in working with platforms such as Shopee, Lazada and eStore – with a proven track record in driving and growing eCommerce revenue channels.
• Familiarity with the usage of Shopify to manage eStore is a plus.
• Strong aesthetic flair, and preferably with basic skills in Adobe Illustrator, or online image-editing software such as Photopea.
• Familiarity with social media platforms, paid media tools, and digital analytic tools such as Google Analytics is a plus.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Service Crew (Salad Bowl)

Working Days: Monday - Friday
Working Hours: 9.30am - 8.30pm (1 hr break time) *Flexible discuss
Salary: $2000 - $2400
Raffles Place / One North

Job Scope includes assisting in day-to-day business operations:

• Taking orders and interacting with customers
• Cashiering
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)
• Stock take and ordering

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position title : Service coordinator cum Admin

Location: Upper Thompson

Working Days: 5 days, Monday-Friday

Working hours : 830am-6pm

Job scope:

• Answer phone calls and enquiries
• Maintaining, Prepare and arrange job schedules
• Liaise with clients & technicians for appoints
• Apply PTWs with Mall managements
• Maintaining client relationships and retention
• Preparing/sending invoices
• Maintaining company clients portfolio
• Tabulate Monthly sales/service reports
• Assist Accts to Follow up and chase payment
• Assist in Contract and quotation drafting

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position: English language teacher [L2]

Salary: Up to $4000

Job Description

• Plan, supervise and implement the programme for the class in accordance with centre’s policies and framework.

• Complete progress reports on children for each semester and prepare a developmental portfolio for each child.

• Set up and create a stimulating and engaging pleasant learning environment that promotes self-directed learning.

• Responsible for all aspects of classroom management and carry out routine care duties to ensure safety and hygiene of the children.

• Work closely with the other teaching staff in the class in carrying out the duties.

• Build and maintain close partnership with parents.

Requirements

• Minimum Diploma in Early Childhood Care and Education

• Certified by ECDA at L2 category.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Working hours: 5 days(Mon - Fri), 8am - 6pm
Location: 1 Corporation Dr [Lakeside]
Salary: $2,200 - $3,000

Job Description:

• Arrange logistics and prepare tools for component replacement or repair work, calibration, and servicing of safety-related equipment.
• Perform maintenance, servicing and calibration of safety-related equipment
• Carry out preventive maintenance in accordance with preventive maintenance schedule.
• Comply with Workplace Safety and Health (WSH) policies, procedures and regulations when carrying out work.
• Create work orders to document repairs.
• Highlight areas of non-compliance to supervisor for follow-up.
• Monitor status of equipment after repairs.
• Propose workflow improvements to improve efficiency.
• Reinstate machine and equipment back to operation to reduce downtime.
• Schedule equipment for repair, fault finding and troubleshooting.
• Ensure servicing area is clean and tidy at all times.
• Any other ad-hoc tasks as and when assigned by Management.

Job Requirements:

• Candidate must possess at least Secondary School/"O" Level or equivalent
• Possess valid class 3 driving licence

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Duty Manager
Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Company Benefits & Incentives
• Career Progression Opportunities
• Attractive Salary Package
• Working Location: Island wide - Arrange Close to Your Home
• Working days: 5 days
• AOP & Private Premium Singapore Childcare & Preschool Centers

Job Requirements:

• Infant Care Teacher - Min. ACEY (EY2) / HCIC (EY1) / CIT with EYDF completed
• Assistant Infant Care Teacher - Ongoing ACEY / HCIC course or relevant experience

Job Scope:

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks
• Follow assigned work shift patterns of the center

1. Infant Care Teacher $2,800-$3,600

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks

2. Assistant Infant Care Teacher $2,000-$2,800

• To supporting the main Infant Care teachers. NOT required to take on teaching responsibilities
• To provide routine care for the of infants from 2 months - 18 months old
• Create a classroom environment that is safe, joyful and conducive for Infant’s development
• Attend to the health, hygiene and safety needs of the infants

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Position title : Afterschool Care Teacher
• Location:The Woodleigh Mall
• Working Days: 5.5day
• Working Hours-Monday to Friday 1030am to 7pm
  - Saturday 9.30am to 1.30pm
• Salary : $2,200 - $3,400

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Job Requirements

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

Position: Desktop Support Engineer (Band 1)
Working Location: Tuas / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Service Crew

Address : Craig Place, will be shifting to Raffles Hotel in Dec 2024.
Working Day : Mon to Sun (2 off days)
Working Time: Split shift (one week 44 hours), work after 12am will have a company transport send directly to home.
Salary: $2800 onwards (depends on experiences)
Industry: Spanish Cuisine Restaurant

Responsibilities:

• Take and schedule reservations.
• Greet and coordinate the seating of guests Taking of orders Serving of Food and Beverages.
• Clearing dishes from table.
• Participate in monthly physical stock take of the Restaurant

Requirements:

• Minimum 2 years of relevant experience.
• Able to work in Split shift.
• Able to start work immediately or within short notice.

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Executive | 5 Days | Up to $2,8k | Changi

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Singapore Based (Jurong East)
• Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
• Salary: $2800 – $3000
• With Diploma in Logistic / relevant discipline is preferred; Training provided.
• Career Progression Opportunities

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Singapore Based (Changi)
• 5 days - 8am - 5.45pm
• Salary: $2,300 - $ 2,800
• 1-2 years of experience in parts management within the music instrument industry; Proficient computing skills and familiarity with relevant software and systems.
• Career Progression Opportunities

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.
• Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
• Provide customer service to walk-in clients, and handle cashiering duties.
• Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
• Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
• Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
• Perform any other duties as assigned.

Requirements:

• 1-2 years of experience in parts management within the music instrument industry.
• Proficient computing skills and familiarity with relevant software and systems.
• Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Student Care Teacher [Full Time/Part-Time]

• Working Hours:
• Full Time: Monday-Friday [9am-6pm/10am-7pm]; standby 1 half day Saturday per month
• Part Time: Monday-Friday [1pm-6pm/1-7pm]
• Salary: Full Time: $1800-$2200; Part Time: $10-$15/hr
• Location: Part Time: Clementi // Ang Mo Kio; Full Time: Ang Mo Kio

Requirement:

• 1 - 2 years in related field

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Full Title : Operation Specialist

Location:Dhoby Ghaut

Working days: 5 days, 44 hours (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Customer Service Executive

Location: Changi

Working days: 5 days

Weekday: 8am - 5.45pm

Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Working Location: Tuas (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279