Responsibilities:

• Setup PCs and laptops for users
• Perform user PC software installation and assist users to setup their mobile devices for Outlook email and Microsoft Teams meeting
• Attend to end users' requests and resolve their PC/laptop hardware and software issues either onsite or remotely
• Perform Preventive Maintenance including all office PCs /shop floor and CMM PCs
• Perform Ivanti Patching and Windows updates for all PCs and Laptops
• Work with vendors to resolve IT hardware failures and proprietary software issues
• Prepare documentation for IT software installation, troubleshooting steps, server rack and network diagram
• Maintain and update IT inventory list and IT spare parts management.
• Work together with Local and HQ IT Team members for IT Project implementation
• Work together with global infrastructure Team members for ring central maintenance.
• Active Directory User and computer account management
• Other Ad Hoc and urgent tasks such as investigate computer virus outbreak, recovering users' data from crashed PC, providing support and properly shutdown the servers and network devices during plant power shutdown etc

Qualifications:

• Experience in Office 365 & MFA application and operation. (Multi-factor authentication (MFA)
• Ability to communicate ideas in both technical and user-friendly language.
• Self-motivated and directed, keen attention to detail and customer service orientation.
• Excellent project management and research skills, as well as analytical and creative problem-solving abilities.
• Effective written, oral and interpersonal communication skills are critical.
• Strong Team Player and ability to work in a fast–paced deadline-driven environment.
• Previous responsibility for providing customer support.
• Ability to meet deadlines.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License: 13C6305

Reg. No.: R24122460

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities

• Provide reasonable respond time support to users in troubleshooting resolving system issues (incl. desktop,laptop,tablets and printers)
• Install, configure, and maintain desktop operating systems, printers, software and networks.
• Prodvide support in basic Microsoft 365 administrations for on-boarding/off-boarding
• Assist in ensuring Microsoft 365 Power Platform Automation,Data Visualisations and Applications are working and running correctly.
• Conduct rountine inspection of backups, security and network.
• Ensure IT Documentation and inventory assets are maintained

Requirements

• 2-3 years of professional experience in an IT related position
• Pro-active , dynamic with good analytic and problem-solving skills
• Some experience with databases (SQL) is an advantage
• Knowledge of operating systems, networking, VPN
• Being Familiar with Microsoft 365 power platform is an advantage
• Excellent interpersonal skills
• Able to work as a team well , and independently when required
• Critical thinking , analytical and creative problem-solving skills is highly desired.

We are assisting our client, an established Hospital Group, to search for an experienced IT Service Engineer (Imaging) for the team.

You are responsible for the timely and accurate deployment of information technology tools in the Radiology / Imaging Group and coordinate project activities. This includes both generic and radiology-specific Information Technology hardware and software.

Responsibilities

• Maintain up-to-date documentation of network diagrams and infrastructure of radiology-specific information technology systems and infrastructure.
• Maintain updated asset list with corresponding port and IP address information
• Ensure optimal operations
• Maintain good working relations with relevant vendors to ensure maximum uptime of information technology systems
• Participate in the evaluation of radiology-specific information technology software and hardware
• To be the resource person for Radiology specific information technology tools
• Trains users in the application of radiology-specific information technology tools
• Ensure that IT systems are compliant with corporate cybersecurity policies and recommendations
• Co-ordinate with internal stakeholders and vendors on project activities and other assignments as and when required

Requirements

• Degree in Information technology or equivalent
• Update to date knowledge in radiology-specific information technology
• At least 3 years of relevant post-qualification experience

Key Responsibilities:

1. Monitor mailbox for incoming support requests and inquiries.

2. Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact.

3. Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues.

4. Monitor and observe system alerts or out of the normal system behaviours.

5. Perform consolidation of records for reporting for monitoring, analytics or audit purposes.

6. Manage the life cycle of incident tickets from creation, update, escalation to closure.

Required Skills and Qualifications:

• Proven experience in a helpdesk or technical support role.
• Strong communication skills and ability to interact effectively with both technical and non-technical users.
• Familiarity with helpdesk software and ticketing systems.
• Basic understanding of IT infrastructure and troubleshooting techniques.

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are seeking a dedicated and knowledgeable IT Engineer to provide technical support and expertise for Microsoft 365 (M365) applications.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to 5.5k (basic) + AWS + VB

This role involves analyzing and resolving technical incidents and service requests, supporting escalated customer issues, and ensuring positive business outcomes. You will engage in major incident management, problem and change management, service and process improvements, customer relationship management, onboarding, and reporting. Additionally, you will perform software/hardware installations, maintain technical documentation, and support End User Computing (EUC) projects, particularly those related to M365 products.

Responsibilities:

• Provide expertise and guidance on the potential use of all M365 applications.
• Support customers with M365 applications, including Exchange Online, MS Teams, Teams Telephony, OneDrive, Defender, Intune/Autopilot, Office Suite, SharePoint Online, and other core services.
• Provide technical support for online meetings ensuring a good video conference experience with the ability to manage different conferencing devices.
• Perform troubleshooting as required, leading problem-solving efforts involving outside vendors and other support personnel and/or organizations.
• Perform administration tasks (Azure Active Directory) including user/group administration, security permissions, group policies, systems configuration, research event log warnings and errors, and resource monitoring.
• Interact with the service desk and other teams to assist in troubleshooting, identify root causes, and provide technical support when needed.
• Fulfill other duties delegated by the Manager or Team Lead from time to time.
• Serve as the escalation point for members of the IT team working on M365-related issues in the internal helpdesk system.
• Support Linux, Windows OS, desktop/laptop-related software, and hardware when needed.
• Fulfill desktop/laptop-related service requests, including but not limited to cloning and deployment, software installation within the Service Level Agreement as required.
• Assist the Team Lead in performing various desktop/laptop-related projects, including but not limited to PC Refresh, In-Place Upgrade, Security Patching, etc.

Requirements:

• Minimum of 3 years of working experience in Microsoft 365 Technologies.
• Experience in Microsoft Intune (Deploy of applications to Windows, iOS, and Android devices) is a must.
• Experience in supporting M365 users.
• Possess knowledge in IT networking to troubleshoot first-level networking problems.
• Possess IT skills in MS Windows, M365, desktop hardware, and network environments.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J47266" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Job Description Summary

Advises and guides the client regarding the use of a broad range of products, offerings, and services. Following a standard call flow and problem handing processes (scripted or not scripted), they verify entitlement, perform problem determination, resolve and close the problem, or route the incident record to the appropriate level of support. Using technical resources and tools, they support the client by answering questions and responding to client requirements. They utilize their product, technology, industry and/or services skills to identify problems which may be related to product installation, update, configuration, operations or performance. They guide the client, advising on potential resolutions and their implementation, and play a key role in overall client satisfaction.

Lead - IT Service Request is required to lead the Service Request team.

Job Description

Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl.

Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day.

A Lead - IT Service Request combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care.

You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors.

You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored!

Your future at Kyndryl
This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles.

Job Qualifications

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience
· 3-5 years relevant experie
· Knowledge of Windows, Mac, or Linux operating systems
· Support help desk knowledge
· Troubleshooting and problem-solving skills
· Customer support knowledge
· Active listener with flexibility to modify approach and adapt to customer needs

Preferred Skills and Experience

· Experience working with Windows, Mac, or Linux operating systems
· Troubleshooting and problem-solving expertise
· Support help desk experience
· Customer support experience
· Experience modifying approaches and adapting to customer needs

• Receive Service Request / Incident through phone, email and Helpdesk Ticketing tool.
• Basic technical support at the End User Computing (EUC) and network level: PC, iPad, Laptop, WAN and LAN.
• User Account Management (Add, Delete and Change) and follow Change Management processes.
• Setup User Accounts, Messaging preparation of access cards and End-user devices.
• Escalate to Level 2 engineer if the issue not resolved.
• Remotely assist users with support needs.
• Manage and monitor internal assets to ensure accurate inventory records.

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Location: Paya Lebar (PLQ)
Working Hours: Monday - Friday; 8.30am - 5.30pm (Office Hour - Minimum OT Support when required)

• Coordinate, diagnose and troubleshoot incoming employees’ calls
• Provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access
• Provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
• Provide case status updates to management and end-users
• Support and maintains effective relationships with users
• Acquisition, configuration, management, break/fix, applications installation & configuration, upgrades of company approved desktop and laptop devices
• Manage and ensure IT assets (hardware, software) accuracy
• Mobile device and cell phone telecommunications management – Provisioning, assigning, managing, cell phone contracts, and phone numbers. Provisioning for mobile device approved by the organization

Qualification & Requirements

• Diploma in Computer Science/Information Technology or its equivalent
• At least an internship experience
• Strong communication, social awareness and good interpersonal skills
• A meticulous, organized, result oriented and resourceful team player
• A highly motivated individual who works independently with little supervision

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - https://go.persolkelly.com/job/apply/8056

We regret to inform you that only shortlisted candidates will be notified.

Siow Ee Sheng | REG No : R23118145

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Assess applications for insurance and associated documentation to validate eligibility for coverage and level of risk.
• Maintain operational and service excellence by completing special projects, such as Systems and Methods, and by continually evaluating business processes.
• Evaluate credit reports, financial statements, and other pertinent data.
• Establish and maintain accurate documentation of underwriting assessments and justifications.

Requirements:

• Certification in General Insurance
  Diploma and above
  At least 2 years of experience in Insurance industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (Mon-Fri, 8.30 am-5.00 pm; Alternative Sat, 8.30 am-1 pm)
• Salary Package: Basic salary up to $3,000 + AWS + Mobile Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform regular maintenance and upkeep of HQ IT equipment and software.
• Handle hardware maintenance needs, coordinate with vendors for repairs/upgrades, dispose of obsolete hardware, and manage hardware consumables.
• Provide "Helpdesk" support to users and escalate issues to vendors/consultants if necessary.
• Support team members with IT service operations within the Group.
• Coordinate all IT-related purchases within the company, working with end-users and department heads.
• Maintain and update IT hardware and software inventory.
• Perform IT-related duties and projects as assigned by the Group IT GM.

APPLY NOW!!!

• At least 1-2 years of relevant work experience.
• Energetic and willing to work offsite for outdoor projects.
• Good skills in liaising and following up with vendors and users both onsite and offsite.
• Basic understanding of IT hardware and software applications like PCs, Printers, MFP, and corporate software such as Emails, ERP, etc.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68503 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Main Core Responsibilities

To support the restaurant outlets and office users with all IT related matters (POS / SOK, Laptops, printers, and CCTV). Handle POS menu keys creation and revision. Trouble-shoot IT issues and implement technology solutions to enhance business efficiencies. Coordinate with software contractors for maintenance and second level technical support.

- Work closely with team members to ensure timely execution of ongoing projects.

- Responsible for data entry work related to various e menu systems. Manage delivery platform settings and maintenance.

- Standby for emergencies and critical support requests after regular work hours.

- Propose recommendations to management for improving efficiency and productivity in outlet operations, ordering systems, HQ, etc

- Provide technical support across the company.

- Perform any other duties as assigned.

Intermediate Work (Middle Management Duties)

- Assist in setting up new store by supervising contractors for POS, E menu, SOK, CCTV, and network setup.

- Assist in IT inventory management and monitoring data backups.

- Assist in IT administrations including paperwork & documentations.

– Manage relationships with relevant external vendors.

Requirements

- Strong capability in basic PC & network troubleshooting.

- minimum 3 years’ experience of experience with operational management knowledge in the F&B or similar field.

- Senior Executive position available based on experience and qualification

- Diploma or Degree in an IT-related field

- Good problem-solving skills, demonstrating resourcefulness in finding solutions.

- Strong sense of responsibility, self-motivated, and ability to perform in fast-paced environment.

- Service excellence attitude for technical support matters.

- Individual who takes initiatives and can work with minimal supervision.

- Have a service excellence attitude for technical support matters.

Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.

A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

Help Desk Administrator

Responsibilities:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to queries either in person, over the phone, or through email.
• Diagnose and resolve technical hardware and software issues.
• Research questions using available information resources.
• Advise user on appropriate action.
• Follow standard help desk procedures.
• Log all help desk interactions and document resolutions.
• Redirect unresolved issues to the next level of support personnel.
• Identify and escalate situations requiring urgent attention.
• Track and route problems and requests and document resolutions.
• Stay current with system information, changes, and updates.
• Perform other duties as assigned.

Requirements:

• Proven working experience in providing help desk support.
• Proficiency in computer systems, hardware, and software.
• Knowledge of relevant software and hardware systems.
• Experience with ticketing systems and remote support tools.
• Excellent communication skills.
• Customer-oriented and patient.
• Problem-solving skills.
• Attention to detail.
• Ability to work in shifts

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Join the team that is offering the Payments Client Services for our World’s largest Payments network!

As a Client Service Account Manager in Payments, you will be responsible for managing key client relationships, acting as the regional escalation point ensuring all client service related tasks are completed promptly.

The Regional Client Service Account Manager (CSAM) is responsible for ensuring that JPMorgan Chase offers the highest standard of Client Service to assigned top-tier Corporate clients, acting as a primary point of contact for the bank’s APAC-based clients with Regional Treasury Centers located in Singapore. The objective is to ensure that all client service related tasks are completed promptly with a high degree of quality and efficiency.

The primary role is to provide comprehensive account management service and escalation support overseeing relationship regionally (and/or globally) and ensure that each J.P. Morgan branch delivers timely services and achieves detailed knowledge of their client support requirements.

Job Responsibilities

• Become a primary point of contact for APAC regional clients for advice, complex enquiries, escalations, complaints, coordination of account maintenance; across a full suite of cash management and liquidity products

• Understand clients’ business to identify solutions on client issues, enhance client experience in partnership with Sales, Product, Implementations and Operations

• Deliver periodic Service Reviews, using data to understand and analyze client’s transactional activities, client enquiries and identifying opportunities for operational improvements and efficiencies.

• Maintain and document a comprehensive inventory of clients’ business activities with the bank

• Communicate proactively with clients on regulatory changes, product innovation and technology enhancements

• Provide client education and training on the bank’s operational process and product functionalities

Required Qualifications, Skills and Capabilities

• Bachelor’s Degree or equivalent and at least 2-year experience in an established financial institution with Treasury Services experience

• A strong understanding of the cash management business, products, and operational procedures

• Detail orientated, team player, takes end to end ownership, strive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients

• Good communication skills, with proven ability to influence stakeholders and communicate clearly to effectively manage client relationships

• Demonstrates the ability to analyze situations, prioritize/troubleshoot issues and manage multiple tasks effectively

• Ability to work well within tight deadlines and good time management skills are required

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=307e60aa75345b76c1be8a89ae89292b

The Opportunity

• Adecco is partnering with a leading bank to look for a Contingent Workforce (CWF) Programme Specialist
• Focus: Support contingent workforce transaction monitoring and lifecycle management
• Starts off as a 9 months contract
• Location: East

The Talent

• A minimum of 3-5 years of experience in financial services industry; preferably in contingent workforce programme, project and management
• Strong stakeholder management and oral/written communication skills with ability build relationships with leaders across the business.
• Strong project management skills with a sense of urgency.
• Intermediate to Expert level user of Microsoft Excel and Powerpoint

The Job

• Support contingent workforce transaction monitoring and lifecycle management
• Support the Contingent workforce governance framework.
• Support the management of policies and guidelines for vendor management including vendor performance scorecard implementation and assessment
• Review and enhance current processes and tools to support stakeholders for new and existing engagements to improve efficiency
• Provide and develop training, standards and guidelines of CWF best practices to managers
• Support the development of Data Driven Operation Model for contingent workforce Talent Acquisition and Talent Management.

Next Step

• Please email your resume to [email protected] with the header 'Apply CWF Specialist'

• Position: IT Field Service Engineer (Post sales maintenance support on servers/storage (IBM/HP/DELL/SUN / Hardware)
• Location: Ubi Techpark
• Working hours: 5 days work week; Monday to Friday: 9am - 6pm
• Salary (commensurate with experience): Gross up to $6500 (Basic up to $5500 + OT) + AWS + Allowance for mobile phone; Education Subsidy if applicable + Group Medical Plan
• Duration: Permanent
• Industry: Information & Communications Technology (ICT)

Main Responsibilities:

• Provide post sales maintenance support on servers/storage (IBM/HP/DELL/SUN) and operating systems (Linux/Unix/Windows) at customer locations;
• Troubleshooting and replacement of hardware;
• Troubleshooting of operating system;
• Handling of hardware migration/implementation project;
• Perform preventive and proactive maintenance;
• Escalation and management of complex issues.

Requirements:

• Diploma holder or above in Computer Engineering/Science or related discipline;
• Possessed at least 3 years of experience in IT hardware maintenance service on server, network and storage preventive.
• Strong server and storage hardware configuration knowledge will be an advantage;
• Be a quick learner in acquiring new system skills and working with new technologies;
• Capable of using operating systems: Microsoft Windows, Unix, ESX, and Linux are preferable;
• Proficiency in solving computer hardware related issues for IBM, DELL, and HP;
• Able to provide nonoffice hours standby and support service

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Description:

• Monitoring network performance to determine if adjustments need to be made.
• Perform daily operation and management on virtual machines.
• Troubleshooting, diagnosing, and resolving hardware, software, and other IT related problems.
• Maintaining, configuring, and monitoring company applications.
• Performing IT project coordination.
• Developing program or plugin for system monitoring or integration when necessary.
• Support daily operation on DR data center.

Requirements:

• Min degree or above
• Understanding of network infrastructure and network hardware.
• Familiar with Linux/Windows server operation.
• Experience on JAVA/Python/VBA/Shell Scripting programming.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, and controllers.
• Provides specific detailed information for hardware and software selection.
• Ability to think through problems and visualize solutions.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Ability to work with all levels of staff within and outside of IT and outside the organization.
• A self-starter able to work independently but comfortable working in a team environment.
• Familiar with operation process in Singapore large data center.
• Candidate with CCNP/MCSE is preferable.

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,500 - $3000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyze and maintain data records for service standards tracking, dashboard reporting, audit and governance'
• Manage IT assets including storage and accounting of laptops
• Coordinate with partners for stock take, maintenance and top up of centralized asset pool
• Manage IT hardware tokens such as IT cards including collection, destruction and distribution of cards to users
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disenabling, deletion in accordance to prevailing IT and security policies
• Manage IT provisioning and IT induction on new hires first day of work to issue them to necessary and orientate them on the usage based on IT policies
• Support rollout of IT projects/initiatives
• Facilitate authorization of IT configuration changes, account access rights based on prevailing IT security policies
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts
• Other ad-hoc duties assigned by supervisor

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Min Higher Nitec in IT field with 1 year relevant experience
• Proficient in MS Office especially Excel (Expert in V lookup and pivot table) will be advantageous

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description and Requirements:

• Provide L1(Remote) and L2(On-Site) Support in a client’s managed environment.
• Support scope involves troubleshooting, diagnosis and resolution of IT related issues.
• Assist in patch/change management and network configuration requests.
• Maintain records of all IT-related issues via in-house ticketing system.
• Assist in routine reporting on all incidents, problems, status and resolutions.
• Organise and provide training and awareness workshops.
• Provide consultancy and IT roadmap planning for client environment.
• Handle routine administration and other ad hoc matters.
• Have at least 2 years’ experience in supporting End-User Computing devices.
• Possess knowledge in IT networking and LAN.
• Possess experience in managing an Office 365 corporate environment.
• Able to communicate well in both written and spoken English.

Additional Info:

• Working hours: 8.30pm to 6pm, Mondays to Fridays, excluding Public Holidays.
• Good remuneration, career progression and learning opportunities.

Responsibilities:

• Provide technical support for hardware and software issues, ensuring prompt resolution to minimize downtime.
• Install, configure, and maintain computer systems, networks, printers, and other peripherals.
• Respond to IT support requests via phone, email, and in-person, maintaining a high level of customer service.
• Troubleshoot and resolve network connectivity issues, software problems, and hardware malfunctions.
• Maintain accurate documentation of support requests, solutions, and IT processes.
• Collaborate with other IT team members on projects and support tasks to enhance overall team performance.
• Manage and monitor IT systems and infrastructure, performing regular maintenance and updates.
• Provide training and guidance to end-users on IT systems and software applications.
• Ensure IT security protocols are followed and assist in implementing security measures.

Skills and Qualifications:

• At least ITE Diploma holder
• Have at least 1 year experience in desktop support
• Good interpersonal and communication skills
• Proven experience as an IT Support Engineer or similar role.
• Excellent problem-solving and communication skills.
• Ability to work well in a team and handle pressure.

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities

• To provide efficient and effective sales administration process flow and coordination to ensure highest customer satisfaction.
• To support Account Managers in preparing Sale Quotations to customers’ enquiries with an eye of detail and close follow up.
• To response to customers’ request on quotations and products information for new purchases requirements or renewals of licenses/maintenances.
• To verify on prices before submitting to Purchaser to process Purchase Order.
• To process Sales Orders for confirmed sales orders.
• To response to Customer’s request on delivery and co-ordinate with Operations team.
• To escalate maintenance or support issues that has been reported by the Customers with Operations team.
• To work closely with the Account Managers to meet sales performance goal.
• To document all relevant data systematically.
• To gather information and support Account Managers when there is a Tender requirement in liaison with Suppliers and Technical Solution Team.
• To follow up on tender progress and updates.
• To establish a good relationship with Customers to explore if there are any other opportunities apart from those products requested and expand the business opportunities to create more sales revenue.
• To perform other administrative duties as assigned or other duties as deemed required by Company.

Job Requirements

• Minimum ‘O’ Level with 2 to 3 years relevant working experiences preferably in Information Technology or IT System Integrator industry.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd