Total 7,678 it support executive job vacancies in Customer Service category in Singapore

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

A well-established marine company located in Tuas is seeking JDE Support Engineer on permanent position. Applicant must have experience with JDE Software and well-versed with it's functions.

Benefits

• Monthly Salary
• Variable Bonus
• Insurance covered for: Group H&S, Group Term Life, Group PA and Workmen Compensation Insurance
• Other leaves as per MOM regulations
• 8 am to 5:30 pm Mon to Fri
• Shuttle Bus at designated MRT stations

More openings at www.gasoil.com.sg

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The Assistant Manager, as a member of NTU Shared Services (NSS) IT Team, is responsible for overseeing Service Desk operations, leading initiatives to enhance and optimize Access Control requests to ensure exceptional service delivery. The candidate shall understand service fulfillment process and identify opportunities for improvements through process re-design, automation development or system improvements. While ensuring the smooth operations of Service Desk activities.

The Assistant Manager is also responsible for reviewing and managing IT Service Desk services Service Level Agreements (SLA), working closely with Level 2 support teams to re-design service fulfilment processes, perform issue resolution and suggest improvements to be able to adhere to the set SLA.

The ideal candidate should possess strong leadership skills, excellent problem-solving abilities, good analytical skill and experience in process improvements, automation development and a passion for delivering outstanding customer experiences.

Candidates with no working experience in automation development but able to demonstrate accomplished projects in this field are welcome to apply.

Responsibilities:

• Collaborate closely with stakeholders and analyse inputs from customer satisfaction survey results

• Identify improvement opportunities through process re-design, automation development or system improvements.

• Ensure timely and accurate provisioning and deprovisioning of user access

• Perform regular access reviews and audits to ensure compliance with security policies

• Ensure documentation on access control procedures, work instructions and configurations are accurately maintained

• Review and manage IT Service Desk services Service Level Agreements.

• Handle customer’s feedback and ensure prompt and effective resolution

• Lead and manage Service Desk Agent to ensure optimal performance

Requirements:

• Degree in Computer Science, Information Technology, Software Engineering with minimum 3 years of relevant experience in operation management of contact center / service desk

• Hands-on experience on End-user Computing, Active Directory, Office365, Exchange Admin Centre

• Experience in low-code platform e.g. UiPath, Outsystems, Power Query

• Good interpersonal, communication, and organization skills

• Analytical and problem-solving skills with the ability to work autonomously

• Preferably ITIL Certified, knowledge of ServiceNow, APIs, data integration and transformation and programming experience

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

The Fund Accounting Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees, leading a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of activities associated with Net Asset Valuations (NAVs).

Responsibilities:

• Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as support mechanism for achievement including SMART goal setting
• Calculate daily and periodic NAVs for fund and dissemination of the associated unit prices to facilitate investor dealing in accordance with all local regulations, accepted accounting values, and local tax requirements, as well as produce full set of audited annual financial accounts and unaudited semiannual accounts for each regulated entity
• Complete regulatory reporting and associated client reporting requirements covering all aspects of the funds valuation, portfolio, expenses, and transaction volumes ensuring a variety of standard and client/regulatory formats
• Assist the section manager of a team of Fund Accountants who are responsible for a broad spectrum of financial and accounting matters affecting clients
• Identify and implement corrective action plans across teams while analyzing and assessing business risk
• Serve as primary point of escalation for internal/external staff queries, and develop/manage process, productivity, and quality standards
• Create, develop, and maintain business relationships, identify and implement service, system, and process enhancements, lead and evaluate system testing, and train staff on new technology enhancements
• Support development and achievement of strategic goals and annual performance/compensation cycle as well as implement methods to reduce expenses, recommend enhancements, and justify benefits
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of relevant experience
• Chartered Accountant/CFA/MBA
• Experience in accounting or related field
• Knowledge of funds services and its process
• Knowledge of relevant technical systems
• Previous supervisory experience
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated Subject Matter Expert (SME) knowledge in related area

Education:

• Bachelor’s degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Description

• Industry/ Organization Type: IT Solution Provider
• Position Title: IT Desktop Support Engineer
• Working Location: Ubi
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Management of asset services, including hardware and desk-side support services.
• Coordination and management of 3rd party vendor support services.
• Maintenance of the assets database, ensuring accuracy and quality of data, and correcting any errors within an agreed time frame.
• Management of relationships between users and assets, correcting any inconsistencies within the requested time frame.
• Receipt and support of goods from third-party hardware suppliers.
• Performance of regular checks on assets and reporting on data quality.
• Management of PC disposal with third parties to minimize financial risks.
• Management of PC ordering forecasts for the country, including monitoring orders and deliveries.
• Maintenance of an end-user support knowledgebase.
• Provision of on-site support to maintain a close relationship with end-users.
• Management of various IT devices used in the client environment.
• Coordination with 3rd party suppliers, including escorting them during services.
• Reporting any service non-compliance and issues to client IT.
• Extended support such as storage and dispatching across client sites, disaster recovery plan support, and process PC support in client plants.
• Datacenter support including maintaining rack layout and cabling information, physical devices hardware inventory list, and providing escort services when other suppliers require access to client racks.
• Perform special services such as supporting events, sales force annual meetings, special support for projects, and any other reasonable requests from the client.

APPLY NOW!!!

• Minimum NITEC in Information Technology/Computer Science with at least 1 year of experience in a relevant field
• Proficient in Microsoft software applications
• Strong understanding of user desktop administration

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65860 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: Customer Service Executive (Shipment)
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3100 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Strong in operations and customer service-related industry.
• Handling day-to-day operations independently.
• Data creation and entries.
• Daily interactions with customers and vendors on shipment status.
• Arrange Import/Export documentation & provide daily customer support.
• Interact with cross-functional departments to ensure compliance, and facilitate customs clearance and deliveries to customers.
• Proficient in SAP order processing is an advantage.
• Ensure that all commercial documents in connection with the orders are in place and compliant with shipping practices.
• Provides direct operational support for internal and external customer requests related to imports and exports of commodities.
• Management of Customs record-keeping requirements where applicable, analyze and determine duty opportunities, and draft responses to Customs inquiries.
• Other duties as assigned.

APPLY NOW!!!

• Min. O level
• Min. 1 year of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry
• Experience in inventory management with strong administrative skills is a plus
• Knowledge of SAP order processing is an added point

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65951 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Distribution of Commercial and Industrial Vehicles
• Position Title: Service Sales Executive
• Working Location: Pioneer
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $2250 + Commission + Variable Bonus + Transportation Allowance
• Duration: Permanent

Key Responsibilities

• Coordinate with customer to prepare and offer service contract
• To prepare repair quotations for customer confirmation
• To create work order and MR for controller to arrange jobs
• To consolidate work order for closing once repair job is completed
• Ensure customer pays on time.

APPLY NOW!!!

• Minimum NITEC in Electronic Electrical Engineering/Mechanical Engineering or equivalent with at least 2 years of experience in B2B Corporate Sales in any trade
• Valid Class 3 Driving License
• Proficient in Microsoft Office - Excel, Word, etc.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65879 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Machinery manufacturer
• Position Title: Customer Service Executive (Electric Buggies)
• Working Location: West – Gul Circle
• Working Hours: 5 days (Mon to Fri: 8.30 am - 6 pm)
• Salary Package: Up to SGD 3200 + Transport Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for coordinating and collaborating with the Service Manager, Sales Manager, and Service Technicians
• Customer Assistance: Providing attentive, courteous, and efficient assistance to customers renting or utilizing electric buggies. This includes addressing inquiries, providing guidance on usage, and ensuring a seamless experience throughout.
• Monthly Maintenance Planning: Create and organize the monthly maintenance plans and work order schedules for Service Technicians, ensuring efficient allocation of tasks.
• Preventive Maintenance Schedule (PMS): Track and plan the Preventive Maintenance Schedule for both new and existing customers, maintaining detailed records of all maintenance activities conducted.
• Documentation and Record-Keeping: Maintaining accurate records of rentals, usage, and any incidents. Managing paperwork, rental agreements, and documenting any damages or repairs.
• Coordinating the logistical aspects of electric buggy operations, including scheduling, maintenance, and repairs. Liaising with the maintenance team for timely servicing and resolving any operational issues promptly.
• Manage customer inquiries and quotations, handling communication effectively with customers and suppliers to facilitate smooth transactions.
• Handle incoming calls, draft outgoing emails, and prepare quotations as needed. Manage bookkeeping tasks and issue essential documents such as work orders, delivery orders, and purchase orders.
• Actively gathering customer feedback, analyzing trends, and suggesting improvements to enhance the overall customer experience. Implementing strategies to address customer concerns and improve service quality.
• Collaborating with cross-functional teams such as maintenance, administration, and management to streamline operations and address challenges proactively.
• Identifying opportunities to promote additional services, upgrades, or packages to enhance customer experience and increase revenue streams.

APPLY NOW!!!

• Min. higher NITEC
• Min. 2 years of working experience
• Have a Sense of Urgency: Being prepared to handle emergencies providing immediate assistance, and following established emergency protocols

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65942 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Call Centre Executive | Wellness Center | Clarke Quay

Working Hour: Monday to Friday (9am – 6pm)
Salary range: $2,800 - $3,500 + AWS + VB
Location: Clarke Quay

Job Responsibilities:

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

Requirements:

• With relevant experience.

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is an aerospace and aviation company. They are looking for a Temp Customer Support Specialist to assist their team for the next phase of their business. They are located in the East - easily accessible.

Responsibilities:

• Reviews customer orders to understand needs.
• Manages and updates customer orders in the ERP system.
• Works with warehouse and other departments to resolve orders promptly.
• Prioritizes orders based on delivery dates and analyzes if additional input is needed.
• Uses the ERP system to research and resolve order issues.
• Modifies and addresses pending orders.
• Ensures timely shipment for critical orders through coordination with other teams.
• Monitors and expedites urgent orders.
• Resolves customer claims with various departments and recommends corrective actions.
• Manages part usage and demand for contracts and programs in collaboration with Customer, Sales, and Planning teams.

Requirements:

• Minimum of 2 years of relevant work experience
• Work experience in warehouse environment
• Proficient in using MS Office applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Responsibilities:

• Strong in operations and customer service-related industry
• Handling day-to-day operations independently
• Data creation and entries
• Daily interactions with customers and vendors on shipment status
• Arrange Import/Export documentation & to provide daily customer support.
• Interact with cross functional departments to ensure compliance, facilitate customs clearance and deliveries to customers.
• Proficient in SAP order processing is an advantage.
• Ensure that all commercial documents in connection with the orders are in place and compliant with shipping practices.
• Provides direct operational support for internal and external customer requests related to imports and exports of commodities.
• Management of Customs record-keeping requirements where applicable, analyze and determine duty opportunities, draft responses to Customs inquiries.
• Other duties as assigned.

Requirements:

• GCE 'O' level and/or Diploma in relevant discipline
• Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry
• Customer focused and a great team player who is able to work independently
• Experience in inventory management with strong administrative skills
• Knowledge in SAP order processing and proficient in Microsoft Office

Job ID: L38XWWWW

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

• Facilitate student enrolments
• Be well-versed in the knowledge and understanding of the academy's service and product feature releases
• Communicate customer's feedback to internal/external stakeholders to champion new processes to better serve our customers
• Maintain a positive, empathetic, and professional attitude towards customers at all times
• Transiting potential clients into existing clientele portfolio
• Manage complaints professionally over several platforms e.g., phone calls, email, face-to-face, etc.
• To facilitate in the inventory management & invoicing matters
• To assist with the facilitation of the events management with regards to the communication with the gymnasts, parents, vendors, external companies, etc.
• Maintain the cleanliness of the counter, coach resting area, studios, etc.
• Assist the Clients Relation Manager with the liaising of building management team on any maintenance and repair related matters
• To take one's initiative on the proposal of improving the existing workflow and/or CRM system
• Other ad-hoc duties as assigned

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

The Academic Computing and Information Services (ACIS) division of NIE oversees and supports the information communication technologies (ICT) needs of NIE. We invite applications for the position of ICT Support Engineer in the ACIS division. This is a 3-year contract position. Join us for an exciting career as we work towards transforming the education landscape in Singapore.

The ICT Support Engineer reports to the Unit Head, IT Service Delivery of the Service Management Department. His/her primary responsibility is to provide ICT support to NIE stakeholders, identify root causes, offer appropriate solutions, and escalate to suppliers if necessary. He/she will mainly focus on establishing the essential technical know-how, ensuring prompt resolution to equipment and service failure, and working closely with the service desk, engineers, end users and project managers to ensure proper operation and good end-user experience.

Job Responsibilities:

• Handle customers’ requests that include IT/AV-related issues/complaints and attend to their requests in a timely, pleasant, and professional manner.
• Provide technical support for IT/AV-related incidents via various customer touchpoints by performing technical analysis and carrying out both preventive and corrective maintenance.
• Provide IT/AV support for events, lessons, meetings, and video conferences, which may require working beyond office hours if necessary.
• Provide corrective and preventive maintenance for IT/AV Systems in NIE Learning Spaces (i.e. collaborative classrooms, tutorial rooms, lecture theatres, teaching rooms/labs and meeting rooms).
• Track and report assigned tasks completion and meeting SLA targets.
• Document IT/AV-related problems and resolution procedures in the Knowledge Base for future reference.
• Create and maintain technical documentation related to the configuration of IT/AV equipment and components.
• Collaborate with the cybersecurity team to perform regular assessment and mitigation on the endpoint’s security and integrity level, ensuring compliance with NIE IT security guidelines and national regulations.
• Participate in IT Business Continuity and Disaster Recovery programmes.
• Assist in the evaluation and procurement of IT/AV equipment and solutions. Ensure seamless end-to-end delivery of services and solutions to customers and stakeholders.
• Maintain centralised records/database of IT/AV assets.
• Carry out onsite physical asset verification, update of assets and report the findings for audit reconciliation.
• Undertake IT/AV-related initiatives/projects that drive greater efficiency and effectiveness of the division.
• Contribute to the continual service improvement of IT/AV services and processes by participating in ideation activities or project groups.

Requirements:

• Minimally a Diploma in Information & Communication Technology or equivalent.
• Preferably with 3 years of experience in ICT support with good customer service skills.
• Good interpersonal and communication, both written and oral, skills.
• Proactive, self-motivated, resilient, and work well under pressure.
• A good team player with creativity and resourcefulness.
• Keen on discovering and assessing new technology for productivity purposes.
• Result-oriented with a strong sense of accountability for accomplishing assignments within timelines.
• Works collaboratively with peers and technical team at various levels in the organisation.
• Good knowledge and skills in computer troubleshooting, network, applications, and operating systems support such as Microsoft Windows, Microsoft Office, Macintosh Operating system and/or mobile device configuration.
• Good working knowledge of audio/video equipment.
• Proficient in problem diagnostics and resolution, with the ability to work autonomously.
• Certification in IT Information Library (ITIL) Foundation and good experience with ITIL best practices is an advantage.

Other Information
NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Req ID: R00014873

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:-

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Design, develop, test scenarios and test cases and deploy the application
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, back-up procedures, network and PC

Requirements:

• Diploma or Degree in Information Technology or equivalent
• At least 3 to 4 years of experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of windows servers, virtual machines (HyperV, Citrix) remote desktop, router, Fortinet firewall
• Strong communication, interpersonal and customer relationship building skills.
• Motivated in problem solving
• Able to work as a team and independently

Benefits:

• 5 days work week
• Yearly Variable Bonuses
• Medical and insurance coverage
• On-the-job training provided
• KPI Incentive available
• Long service award
• Employee Vacation Benefit

Job Description

• Industry/ Organization Type: Machinery manufacturer
• Position Title: Customer Service Executive (Electric Buggies)
• Working Location: West – Gul Circle
• Working Hours: 5 days (Mon to Fri: 8.30 am - 6 pm)
• Salary Package: Up to SGD 3200 + Transport Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for coordinating and collaborating with the Service Manager, Sales Manager, and Service Technicians
• Customer Assistance: Providing attentive, courteous, and efficient assistance to customers renting or utilizing electric buggies. This includes addressing inquiries, providing guidance on usage, and ensuring a seamless experience throughout.
• Monthly Maintenance Planning: Create and organize the monthly maintenance plans and work order schedules for Service Technicians, ensuring efficient allocation of tasks.
• Preventive Maintenance Schedule (PMS): Track and plan the Preventive Maintenance Schedule for both new and existing customers, maintaining detailed records of all maintenance activities conducted.
• Documentation and Record-Keeping: Maintaining accurate records of rentals, usage, and any incidents. Managing paperwork, rental agreements, and documenting any damages or repairs.
• Coordinating the logistical aspects of electric buggy operations, including scheduling, maintenance, and repairs. Liaising with the maintenance team for timely servicing and resolving any operational issues promptly.
• Manage customer inquiries and quotations, handling communication effectively with customers and suppliers to facilitate smooth transactions.
• Handle incoming calls, draft outgoing emails, and prepare quotations as needed. Manage bookkeeping tasks and issue essential documents such as work orders, delivery orders, and purchase orders.
• Actively gathering customer feedback, analyzing trends, and suggesting improvements to enhance the overall customer experience. Implementing strategies to address customer concerns and improve service quality.
• Collaborating with cross-functional teams such as maintenance, administration, and management to streamline operations and address challenges proactively.
• Identifying opportunities to promote additional services, upgrades, or packages to enhance customer experience and increase revenue streams.

APPLY NOW!!!

• Min. higher NITEC
• Min. 2 years of working experience
• Have a Sense of Urgency: Being prepared to handle emergencies providing immediate assistance, and following established emergency protocols

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65942 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Engineer (Senior/Team Lead)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users, including conducting application training to users, troubleshooting and resolving hardware, software, connectivity, user access, and component configuration problems
• Responsible for creation of all system documentation, preparing backup procedures, and ensuring these are kept up to date
• Analyze user requirements, determine potential problem areas and propose solutions to enhance existing Accounting and inventory solutions
• Preparation of technical specifications; including flowchart for the programming team
• Design, develop, test scenarios and test cases and deploy the application

APPLY NOW!!!

• Diploma in Accounting, Information Technology or equivalent
• Min 3 years of working experience in a related field
• Experience in implementation, training & technical support of accounting or inventory software is a plus
• Essential Skills: Accounting, Citrix, Fortinet, Hyper-V, Inventory management, remote desktop, maintenance, and troubleshooting window servers

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65789 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Distribution of Commercial and Industrial Vehicles
• Position Title: Service Sales Executive
• Working Location: Pioneer
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $2250 + Commission + Variable Bonus + Transportation Allowance
• Duration: Permanent

Key Responsibilities

• Coordinate with customer to prepare and offer service contract
• To prepare repair quotations for customer confirmation
• To create work order and MR for controller to arrange jobs
• To consolidate work order for closing once repair job is completed
• Ensure customer pays on time.

APPLY NOW!!!

• Minimum NITEC in Electronic Electrical Engineering/Mechanical Engineering or equivalent with at least 2 years of experience in B2B Corporate Sales in any trade
• Valid Class 3 Driving License
• Proficient in Microsoft Office - Excel, Word, etc.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65879 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

• S$2,600 Higher
• Food & Beverage Industry
• MNC listed on the JSE, South Africa, and present in developed and developing economies in five continents
• Diploma & above in any related descipline
• Minimum 2 years experience in Customer Service

Our client who is focused on foodservice, the business comprises a mix of well-established leading and rapidly growing market positions is looking for suitable candidates to join their growing business as Customer Service Executive

RESPONSIBILITIES:

• Reports to the Customer Service Manager
• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Minimum diploma & above of relevant discipline
• Minimum 2 years of related experience preferably with food & beverage exposure
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Good communication and negotiation skills
• Proactive in solving problems
• Passionate, highly driven, independent, able to work under pressure and as well as multi-tasking

OTHER INFORMATION:

• Location : Pandan Loop
• Working hours : · Mon - Fri: 8.30am to 5.30pm / Sat: 8.30am to 12.30pm
• Salary: S$2,600 higher / Negotiable (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, Apply through this job application or,

Call your Friendly Consultant, Jessmond Delan (Reg. No: R1871814 ), at +65 6590 9918 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

About our client: Our client is a leading multi-disciplinary company that provides detailed engineering, procurement, fabrication, and construction for the Hydrocarbons industry.

About the role:

• Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.
• Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.
• Conduct regular system maintenance, including patching, updates, and monitoring system health.
• Offer end-user training and create documentation to facilitate efficient use of JDE applications.
• Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.
• Participate in the development and execution of test plans for system changes and enhancements.
• Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.
• Proactively identify opportunities to streamline processes and optimize system performance.

About you:

• BSc Computer science or similar
• At least 3 years of working experience in providing applications/system support for JD Edwards.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

Job Description:

• Report directly to the Centre Management.
• Assist the centre management with running the operations of the centre.
• Actively drive sales volume through quick follow-ups with potential clients.
• Provide accurate information to clients on policies, procedures and service.
• Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.
• Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.
• Ensuring that the logistics and operational capability of the centre runs smoothly.
• Ensuring timely and appropriate administration and documentation according to required law, processes and regulations.
• Participate & represent on behalf of the company’s services with confidence.
• Represent the centre in the absence of any management.
• Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Requirements:

• Diploma or Degree in any field is welcome.
• 5-days work week. Rotational weekends (Sat & Sun) required.
• Preferably minimum 1 year in operational role.
• Preferable experience working with MOH or other relevant stakeholders in the healthcare industry in general.
• Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.
• Experience working with elderly in the community would be good to have.
• Hands-on and enjoys community setting.
• Able to work independently with little supervision.
• Proficient in Microsoft Office and comfortable with IT.
• Able to speak local languages and dialect (preferable).

Benefits:

• Attractive base salary and incentives for driving results.
• Great opportunity for career development in a growing market and organization.
• Industry-specific training and coaching by a highly experienced team.
• Highly flexible environment to brainstorm and implement ideas.
• 15 days annual leave.

Job Description:

• Conduct ICT-based customised training workshop for students and teachers, post training surveys, compile students’ work
• Trainer in charge of Robotics Club
• Administrator ICT-based systems
• Manage and upkeep the school’s website
• Assist in providing the Audio Visual Technical support for school events and activities
• Involved in daily assembly, videography, phototaking, video-editing during school events, posters/brochures designing and stocktaking, etc.
• Assist HOD Ed Tech in ICT/AV-related administrative, operational and project management duties when necessary such as inventory checks, loaning process, fault reporting matters and service request.

Working Arrangement:

Working Hours:

• Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Near Bukit Teresa

Contract Duration: Feb 2024 to Jan 2025

Salary: $2600 - $2700/Month

Job Requirements:

a. Have preferably 2 years related working experience

b. Proficient in MS Office especially MS Excel

c. Have knowledge of HTML or CSS

d. Zoom, Google Meet, Microsoft Teams, Youtube Live

e. Able to troubleshoot a variety of ICT related issues

f. Pleasant personality

g. Customer oriented

Job Description & Requirements

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Qualifications

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to speak Mandarin will be an advantage (to support the Chinese speaking customers)
• Able to work in a fast-paced and demanding environment
• Able to commit to 24/7 rotating shift work, must be comfortable to work some night shifts
• Will be required to work 5 days in a week, including weekends and public holidays
• Those without experience are welcome to apply
• Banking experience will be an advantage