Total 3,395 legal officer job vacancies in Customer Service category in Singapore

Payment Processing Support Officer

Key Skills: Payment Processing, Account Payable, Banking Sector, SWIFT

An exciting opportunity has arisen for a dedicated Payment Processing Support Officer to join a purpose-driven team within the banking sector. This role is perfect for those who thrive in an inclusive, high-performing culture and are committed to delivering results. The successful candidate will contribute significantly to the overall success of the Payment Processing & Support Team, ensuring specific individual goals, plans, and initiatives are executed in support of the team's business strategies and objectives. This role offers the chance to work in a dynamic environment where compliance with governing regulations, internal policies, and procedures is paramount.

* Join a purpose-driven, high-performing team

* Contribute to key business strategies and objectives

* Work in a dynamic, compliant environment

What you'll do:

As a Payment Processing Support Officer, you will play a pivotal role in ensuring the smooth operation of our PSP platform. Your day-to-day responsibilities will include providing support to our customers for any of their queries , setting up new accounts into the platform and ensuring that the platform is performing at it peak. You will or might be responsible for performing reconciliationsnand handling other administrative tasks as required. This role requires meticulous attention to detail, strong time management skills, and a commitment to accuracy.

What you bring:

The ideal candidate for this Payment Processing Support Officer role will bring proven experience from within the banking sector, specifically in. Proficiency in MS Office tools such as Excel and Word is essential. A deep understanding of payment processing would be good. The successful candidate will demonstrate excellent time management skills and the ability to work effectively as part of a team.

Our client, a well-known Japanese company is currently looking for a position of (Risk Management Department) Senior Officer.

JOB RESPONSIBILITIES:

• Market Risk Management
• Execute assigned duties in ensuring timely report generation through trading system and various risk management activities, such as market risk management (commodity - both of physicals and derivatives/foreign exchange) through reporting and analysis of respective risk exposures and profit and loss fluctuation on daily basis.
• To compile prices from various sources and build daily price curves for uploading to the trading system.
• To perform month-end, quarter-end (inventory valuations) and year-end (annual back-test and stress-test) evaluations, in a timely manner.
• Perform any other duties as assigned by the Manager from time to time.
• Credit Risk Management
• Calculate the current credit risk position exposed to customers using the designated system.
• Check the position against approved position limit on a daily basis.
• Prepare position report on a daily basis.

Requirements:

• Minimum 3-5 years of working experience in an oil & gas trading company, and experience in the risk management division (i.e. Middle Office) of energy trading company is preferred.
• Familiar with commodity trade management system such as Entrade system will be an advantage.
• Proficient in MS Office applications such as Excel, VBA programming, Power BI.
• Able to work independently and as well as part of the team.

PERSOLKELLY Singapore Pte Ltd | EA License No.: 01C4394 | UEN No. 200007268E
Registration No.: R23112488 (Julian Nerchan)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Position: Customer Service Officer (Banking Sector)

Work Timings: Rotational Shifts upto 12 AM

Job Requirements:

• 1 year of Customer Service or Call center experience required.
• Using Computer applications and tools.
• Background in customer-facing roles (front or backend) is preferred.
• Good to have Customer Service experience in Banking Domain

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

We are looking for a full time Guest Service Officer to join our Hotel.

Job Description

1. Performing Check-in or Check-out for hotel guests.
2. Register guests collecting necessary information (e.g. contact details and exact dates of their stay).
3. Handling of cash transactions.
4. Performing credit card transactions.
5. Performs any other job tasks assigned by Supervisor.

Job Requirements

1. Knowledge of basic computer skills.
2. Customer service attitude.
3. Requires to perform shift work, including weekend and public holiday.
4. Team player

Interested applicants please send your resume to [email protected]

We regret to inform that only shortlisted candidates would be notify for interview.

Working Days/Hours (depend on assignment):

5-day work week shift work, required to work on weekends

8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

✅ 8am - 5pm

✅ UP $3000

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Attend to all enquiries from customers
• Provide excellent customer service at all time
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Salary: $3000 per month

Working days: 5 days across Mon - Sun (up to 44 hours per week)

Work location: Clarke Quay / Novena

Contract duration: till December 2024

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

You will support the customer service team and your job responsibilities inclusive but not limited to:

• Issue and Post Purchase Orders (PO) in system
• Create and amend Invoices as required
• Follow-up the Statements of Account (SOA)
• Use correct item code and pricing when creating the order
• Liaise with customers and internal stakeholders on order processing
• Answer customer's enquiries
• Generate Sales Return Order
• Attend and verify Return Order requests and issue credit note
• Any adhoc tasks assigned by superior

Requirement:

• Able to work alternate Saturday half day (4 hours)
• Familiar with order processing.

• 5 days, MNC, Salary up to $2800
• AWS, bonus, allowances, Transport (2 ways)
• Medical/dental benefits
• Warehouse working environment

Responsibilities:

• Assist operation / logistics manager in carrying out duties.
• Customer Order processing and monitoring shipment status.
• Shipment coordination with Forwarder and Trucker.
• Generate shipment report.
• Update and file shipping documents.
• Perform invoicing to customer.
• Assist program on daily report / data support.
• Perform shipment declaration.

Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

Interested applicants, please send your resume to [email protected]

Responsibilities:

• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first level troubleshooting with regard to the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customer in change management campaigns
• Suggest improvements arising from feedbacks or interaction with the customers
• Submit daily report in a timely manner

Requirement:

• Min O level / ITE / Diploma in any discipline
• 1 year exp in Customer Service / Call Centre will be added advantages
• Possess excellent customer service, communication and interpersonal skills

Tempserv Pte Ltd

EA License No: 06C3745

Consultant: Ivy Ng / EA Personnel No: R1102590

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication & interpersonal skills

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Job Description

• Planning and coordinating PR programme for the project
• Handle enquiries and feedback pertaining to the project
• Work closely with the relevant parities such as residents, consultants and authorities and take proactive measures in mitigating complaints arising from the construction activities
• Provide exceptional customer service by promptly and professionally responding to customer inquiries through various channels such as phone, email, social media, or in-person interactions
• Build and maintain strong relationships with customers, vendors, stakeholders to understand their preferences, requirements and feedback
• Communicate effectively and professionally with customers, vendors, stakeholders, colleagues and other departments within the organization
• Provide administrative support assistance and other ad-hoc jobs if required

Requirements

• GCE 'A' Level with 1 to 2 years of customer relations experience, preferably in building trade as BSC supervisor
• Good communication skills
• Good organizational and time management skills
• Attention to detail and a commitment to providing high-quality service
• Ability to work independently and collaboratively within a team
• Flexibility to adapt to changing customer needs and work schedules
• Knowledge of industry-specific products or services (preferred)

Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min 'N' / 'O' / NITEC
• No exp needed - training provided

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description:

• Attend to call centre hotline enquiries

• Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions

• Understand caller’s concerns and provide resolutions

• Generate daily call monitoring reports

• Deploy relevant personnel to site to look into the complaint, situation or incident as lodged through the call centre hotline

• Any other duties assigned.

Requirements:

• Able to work weekends and public holidays

• Good communication and interpersonal skills

• Able to work well in a team

Other info:

· Carpark operation and management services company

· Salary $1800

Allowances: attendance $250, meal $50, transport $60

· 12:30pm – 10:30pm (2 days off with every 4 days work)

· Hougang/Bartley MRT

Interested candidates, pls apply with resume in MS Word format

You may email to [email protected]

EA License No: 17C8809

EA Reg No: R1108561

Customer Care Officer (Marketing & Sales Support)

• Salary: $2,200 - $2,800
• Location: Genting Road - Geylang
• Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Minimum 2 years of relevant experience

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

~WEST REGION~ (Company 2ways transport provided)

Key Responsibilities:
• Answer and direct phone calls from customers.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers.
• Act as the point of contact for internal and external customers.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
• Shipment arrangement Import/Export handling.

Requirements:
• Able to work in a fast-paced environment, independently and good with teamwork.
• Highly driven with a positive attitude, customer-centric mindset with good interpersonal skills.
• Able to start immediately or within a short notice period will be an advantage.

OTHER INFORMATION

• O level with experience / fresh diploma in logistics or relevant field
• 5.5day (Alternate saturday - halfday)
• Basic + AWS + VB

Working hours: 0830hrs-1730hrs (Mon-Fri)

0830hrs-1230hrs (Alternate Sat)

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities:

• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first level troubleshooting with regard to the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customer in change management campaigns
• Suggest improvements arising from feedbacks or interaction with the customers
• Submit daily report in a timely manner

Requirement:

• Min O level / ITE / Diploma in any discipline
• 1 year exp in Customer Service / Call Centre will be added advantages
• Possess excellent customer service, communication and interpersonal skills

Tempserv Pte Ltd
EA License No: 06C3745
Consultant: Ivy Ng / EA Personnel No: R1102590

Job Description:

• Perform duties related to sector regulation work, such as conducting due diligence checks,

processing and reviewing applications/submissions by charities;

• Answer calls, attend to emails and provide technical assistance to charities who encountered

issues related to applications and submissions in Charity Portal; and

• Any other matters assigned.

Working Arrangement:

Contract Duration: 1 Year

Working Hours: Mondays to Fridays (office hours with hybrid working arrangement)

Salary: Monthly Rated (TBA)

Job Requirements:

• Good written and oral communication skills.

• Good interpersonal skills.

• Able to work independently, exercise initiative, pay attention to details, be a good team player.

• Basic knowledge of legal and accounting principles will be advantage.

• Experience in customer support and familiar with MS CRM Dynamics 365 will be advantage.

This is a part-time position for weekdays (8:00 AM to 1:00 PM) at $12.00 per hour (with CPF contribution).

Duties and Responsibilities:

1. Enrols participants and handles re-schedule, withdrawal and refund requests.

2. Checks and files return of attendance sheets, assessment records and excess materials.

3. Assists with the compilation and management of course materials.

4. Performs ad hoc administrative tasks, ensures proper upkeep of office equipment, and maintains optimum stock levels of all office and sundry supplies.

Requirements:

1. Minimum educational qualification: ‘N’ Level or equivalent.

2. Be computer literate and conversant with Microsoft PowerPoint, Word and Excel.

3. Able to work independently with minimum supervision.

4. Meticulous with strong emphasis on details and accuracy.

5. With strong work ethnics, professional conduct and a postive (can do) mentality.

Customer Care Officer (Marketing & Sales Support)

• Salary: $2,200 - $2,800
• Location: Genting Road - Geylang
• Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Descriptions:

• Report directly to Branch Manager
• Responsible to deliver and provide Quality Services.
• To make cold call and any new leads call provided by the company.
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly.
• Re-confirm customer’s appointment a day before their treatment.
• After treatment (three days) to follow-up service call to customer.
• To ensure the cleanliness standards at reception area.
• Daily data entry for customers, staff and print report for compilation.
• Issuing of invoices and service rendering.
• Generation of daily reports.
• Provide administrative support.
• Perform other duties as maybe assigned by superior from time to time.
• Any assignments given from time to time by the Company

Job Requirements:

• At least 2 years’ experience in beauty services
• Ability to work in a fast-paced environment with minimum supervision and multi-task
• Strong verbal and written communication skills
• Willing to work retail hours, weekends and public holidays

• Handle customer inquiries and feedback via calls and email.
• Liaise with customers and collaborate with the operations team to address and resolve shipment delivery issues.

Requirements:

• GCE O level and above
• At least 2 year of Customer Service experience in Airfreight/Courier industry.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities