Total 17,322 maintenance engineer service job vacancies in Customer Service category in Singapore

Your Role

We are looking for a Clinic Assistant to handle front desk and administrative duties at the clinic.

What Will You Do

• To serve as a Patient Service Associate at the clinic.
• To handle front desk related matters such as customer enquiries and cashiering.
• To provide administrative and logistical support to the clinic.
• To perform ad-hoc duties assigned by the supervisor.

What Do We Want

• At least an O Level or equivalent.
• At least 1 year of experience in related field.
• Good interpersonal and communication skills.

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

**Job Posting: Customer Service Officer at AN Digital Lock**

**Company:** AN Digital Lock

**Location:** 2 Gambas Crescent Singapore 747044

AN Digital Lock is a leading provider of digital door lock solutions, dedicated to ensuring the security and convenience of our customers' homes and businesses. We are currently seeking a Customer Service Officer to join our dynamic team.

**Responsibilities:**
- Provide excellent customer service by addressing inquiries and issues related to digital door locks.
- Assist customers with product information, troubleshooting, and technical support.
- Handle customer complaints and ensure timely resolution.
- Maintain accurate records of customer interactions and transactions in Microsoft Excel.
- Collaborate with other departments to ensure customer satisfaction.

**Requirements:**
- Patient and attentive to details to effectively address customer needs.
- Strong communication skills to interact with customers in a professional and helpful manner.
- Proficient in Microsoft Excel for data entry and record-keeping.
- Knowledge of digital door locks or similar products is a plus.
- Prior customer service experience is preferred.

**Working Hours:**
- 5 days a week with OFF days on Tuesday and Wednesday.
- Required to work on weekends and public holidays.

If you are a customer-oriented individual with excellent communication skills and a passion for technology, we invite you to join our team at AN Digital Lock.

AN Digital Lock is an equal opportunity employer committed to diversity and inclusion in the workplace. We look forward to welcoming a dedicated Customer Service Officer to our team.

Job Description & Requirements

• Process customer orders.
• Process purchase orders to vendors.
• Liaise with vendors on the rescheduling of products. Escalate and resolve line-down problems.
• Monitor delivery schedules and expedite delivery of purchases.
• Investigate and resolve problems with deliveries.
• Process returns /claims. Arrange the return of damaged stocks to vendors.
• Liaise and follow up with vendors on shortages or excess shipments.
• Responsible for providing weekly reports as required.
• Coordinates date and times of delivery to customers based on coordination with all departments applicable.
• Develops and maintains relationships with purchasing contacts.
• Check & verify invoices received from forwarders or courier companies before a/c processes payment, and raise SS documents if the charges are supposed to revert back to suppliers or customers.
• Any other related projects/duties not indicated above will be assigned by the superior from time to time.
• Liaison with sales, assist in processing quotations and orders loading.
• To ensure timely delivery of shipments.
• Constantly work on improving purchasing processes and developing cost-reduction initiatives.
• minimum GCE “O” level or equivalent.
• 2-3 years of working experience in customer service or buyer field.
• Proficiency in MS Office, especially MS Excel.
• Knowledge of ACCPAC will be an advantage
• Effective communication skills and negotiation skills.
• Initiative and hardworking.
• Follow-up and attention to detail.

We are representing our client (A Software Engineering Firm) to look for IT Support Engineer to complement their existing team. The IT engineer is responsible for day to day operation of Premise Exchange and O365 services. Ensuring high-availability and uninterrupted 24/7 messaging services for the company. He will reports to the Messaging and Mobility Manager.

Responsibilities

• Day-to-day Microsoft on-prem Exchange, Exchange Online, Intune, Boardpaper (Sharepoint) and SMTP email operational support to internal customers covering all Servers, Backup and Mail Relays
• Daily monitoring and acting on alerts.
• Provide support to BoardPaper and BOD
• Provide second level end user support/managing ticket queue.
• Support regular upgrade and security patching of the servers, appliance, equipment and application
• Prepare monthly report and statistics.
• Conduct regular upgrade and security patching of the servers, appliance and equipment
• Support Projects such as Migration and Intune Deployment.

Requirements

• Degree in Computer Science, Information Technology Management, Computer Engineering or equivalent qualifications.
• Good working knowledge of Exchange 2016 and O365
• Good working knowledge of MDM Intune.
• Experience with working directly with vendors on new features and roadmaps.
• Ability to identify / prioritize tasks and work independently without micromanagement.
• Excellent written and interpersonal communication and documentation skills.

This position supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers.

• To carry out testing and commissioning of CCTV, Security, Intercom, Fire Alarm, AV & Public Address Systems
• Analysis of equipment failures to determine cause and recommend corrective action
• Respond to service calls or requests and carry out rectification works at site
• Carry out preventive maintenance works for customers as per schedule
• Provide customers with continuous technical and operational program support
• Provide quotations the paid repairs and A&A Works
• Manage the service projects and paid jobs

As a Customer Service Officer at our preschool, you will play a vital role in providing exceptional service to customers and visitors. Your primary responsibility will be to ensure a positive experience for all stakeholders by addressing inquiries, resolving concerns, and facilitating communication.

You will also assist in enrollment processes, manage administrative tasks, and maintain accurate records.

Your warm demeanor, good communication skills, and attention to detail will contribute to the smooth operation of our preschool and foster a welcoming environment for all.

JOB DESCRIPTION

• Attend to enquiries
• Greet all visitors and ensure that all security procedures are upheld.
• Ensure safety and health of children at all times.
• Update and maintain centre files in accordance with regulations and guidelines.
• Liaise with suppliers to ensure timely delivery of goods and services.
• Handle petty cash
• Interface with parents on enrolment matters, school fee collections and operation enquiries.

REQUIREMENTS

• Good phone etiquette
• Ability to adapt/respond to customers’ expectations.
• Good communication skills.
• Ability to multi-task, prioritize and manage time effectively.

Work Locations:

• Kinderland Preschool @ Ministry of Manpower (059764)

Additional Information：
Working day: Monday to Friday (5 days per week)

Good Location (Near to MRT)

Positive Working Environment

Duration: 6 Months Contract (convertible to perm)

Location: Gul Crescent (Company transport provided from Boon Lay)

Working hours: Monday to Friday, 8am to 5pm

Job Scope

• Prepare & Issue Quotation for Service & project jobs.
• Entry to GP for Jobs billing details and prepare all documents for billing submission.
• Update/Issue of Project code for jobs details.
• Liaise with Service Contact/Project customer for complaint, feedback and any order.
• Source for spare parts from suppliers – Mainly for project and contract jobs.
• Update/chase outstanding PO from customer.
• Daily update refrigerant gas sales list for monthly submission.
• Prepare daily sales details for sales meeting.
• Prepare monthly quotations detail for submission.
• Prepare Tender document for project.
• Help out to issue DO or Service chit.
• Other ad hoc duties assigned

Job Requirements

• Minimum 2-3 years of project admin working experience
• Proficient in MS Office

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Summary:

• Industry: Healthcare
• Employment type: 2-year contract (renewable/convertible to permanent position)
• Working schedule: 5 days’ work week (Monday to Sunday, inclusive of Public Holidays), on 3 rotating shifts (morning, afternoon and midnight).

Job Responsibilities:

• Ensure the department’s operational readiness
• Ensure that workstations are always kept tidy and clean
• Ensure sufficient stationery stock
• Assist with a smooth patient journey
• Provide administrative assistance in the daily operations and department events
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Job Requirements:

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage
• Team player with good communication, customer service and interpersonal skills.
• The ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and different clinics when needed
• Prior experience in hospitality or service industries will be an advantage

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Location: Novena
5.5 days office hour, Monday – Friday: 9am to 6pm, Saturday: 9am to 1pm
Salary: Up to $3k

Job Description:

• Answering of inbound calls/emails and assist with enquires
• Making of outbound calls to patients and clinics to facilitate bookings of operating theatres
• To coordinate with clinics to ensure experience for patients are enhanced
• To make bookings and help with registrations of patients
• Assist with the issuance of tax invoices for patients or clinics
• Filing and faxing to coordinate various activities within the department
• Assisting with other ad-hoc admin duties

Requirements:

- Min Diploma in any field/Nitec
- Min 1-3 years of prior experience in healthcare industry

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Responsibilities:

• Manage daily operational and project implementation matters.
• Ensure timely login of sales orders and processing for all sales.
• Handle sales login for Key Account customers, including issuance of Purchase Orders and Delivery Orders.
• Liaise with vendors to resolve leadtime issues of equipment and negotiate project prices and payment terms.
• Monitor project status, forecast project risks, and take preventive measures.
• Work closely with the Finance Team on invoicing status and cash flow projections.
• Ensure all suppliers' price books are updated and made available to the sales team.
• Ensure inventory is accounted for and kept to a minimum at all times.
• Record all maintenance contracts in systems and provide information to the Services Sales and Post Sales team.
• Ensure a smooth and efficient sales handover process between project and post-sales.

Job Requirements:

• Able to work in a fast-paced, team-oriented environment.
• Experience with order management/supply chain management in a project-based company.
• Strong interpersonal skills, including face-to-face, email, and phone-based communication.
• Good planning, analytical, and problem-solving skills.
• Proficient in MS Office applications.
• Diploma in any discipline.
• Minimum 1 year of experience in a similar role.

Join Our Team as a Customer Service Admin!

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every interaction counts? If so, we have an exciting opportunity for you!

Our Company:

• Beauty Industry
• 5 Days, Wednesday – Sunday (10am – 7pm)
• Bukit Batok (West)
• Basic Up $2500 + AWS + Company Benefits

Job Responsibilities:

• Handle customer inquiries promptly and professionally.
• Schedule and manage customer appointments efficiently.
• Provide exceptional service and support to ensure customer satisfaction.
• Collaborate with team members to resolve customer issues and escalate when necessary.
• Maintain accurate records of customer interactions and transactions.
• Handle inventory and order processing.

Requirements:

• Minimum 1 year customer service experience.
• Proficiency in MS Office and Excel
• Knowledge in customer service software will be an added advantage.

If you're ready to join our dynamic team and make a difference in the lives of our customers, please submit your resume to [email protected].

We look forward to hearing from you!

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Field Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

We are looking for a dynamic individual who is inquisitive and a problem solver to join our company. If you welcome challenges and is a self-learner, we are happy to explore this opportunity with you. Product training will be provided though relevant industry experience is required.

Key Responsibilities

• Troubleshoots key technical issues at the component level.
• Creates methodologies and procedures as necessary.
• Anticipates and responds to fab issues.
• Drives corrective processes through the various functional groups in HQ or escalates as appropriate.
• Participates in customer meetings and escalations.
• Initiate projects to drive down costs or increase uptime.
• Provide trainings to customers in the operation and maintenance of system.
• To lead key project and handle key customers independently as needed.

Key Requirements

• Degree in Electrical/ Electronics/ Mechanical Engineering.
• Preferred 3 years of relevant experience in maintaining wafer fab equipment, preferably with at least 2 years of previous experience on Etch equipment.
• Proficient in English is a must to communicate with English speaking overseas customers.
• Proficient in Mandarin is a must to work with Chinese speaking stakeholders in China.
• Must be willing and able to travel, both regionally and internationally.
• No visa issue travelling to any Schengen countries for business advantageous
• Flexibility to work on shifts/ overtime/ stand-by/ on-call/ holidays when required.

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Reports to the team lead and contact centre manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• O level / ITE / Diploma in any discipline
• 1 year exp in Customer Service / Call Centre will be added advantages
• Entry level / no exp are welcome
• Possess excellent customer service, communication and interpersonal skills

Tempserv Pte Ltd
License No : 06C3745
Ivy Ng Siew Hoon / EA. Reg. No: R1102590

Our client looking for a Customer Service Assistant (3 to 6 months contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.
• Invoice & Admin relevant experiences.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

• Maintain, troubleshoot, and repair container handling equipment at PSA, depots, and workshops.
• Conduct scheduled preventive maintenance services for equipment.
• Respond to customer breakdown calls promptly.
• Assist in assembling, installing, testing, and commissioning new equipment.
• Work on various equipment types: Reach stacker, empty container stacker, terminal tractor, and heavy forklift.

Requirements:

• ITE in Mechanical/Electrical/Automotive or equivalent.
• Possess Forklift or Class 3 driving licenses.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.

Key areas of responsibilities:

• Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
• Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
• Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
• Lead and drive company-wide continuous improvement projects with relevant Organizations
• Build and drive customer relationships to improve customer satisfaction
• Perform customer quality performance monitoring and reporting to internal management and customer
• Manage the first article process and submit the report to the customer for approval
• Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
• Analyze customer quality performance to identify trends and improvement opportunities
• Perform manufacturing audit

Qualification & Experiences:

• Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
• At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
• Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
• Good understanding of first-article inspection requirements and expectations
• Excellent leadership and effective communicator with all levels of associates and management
• Experienced in Minitab is an advantage
• Experienced QMS auditor

Location: East

Mon to Fri 8am to 5pm

Salary: $2500 to $3000 depends on experience

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368