Total 17,395 maintenance engineer service job vacancies in Customer Service category in Singapore

· Respond promptly and professionally to customer inquiries and provide updates on shipment status, delivery schedules, and any potential issues or delays.

· Provide customers and other stakeholders with excellent and personalized customers service, meeting and exceeding their KPI and expectations.

· Coordinate with truckers, shipping carriers and other vendors to ensure timely execution of orders.

· Proactively identify and address potential issues or risks related to customer orders.

· Monitor and follow-up on potential orders and bookings.

· Prepare shipping documents such as invoices, Bill of Lading and Notice of Arrival

· Prepare reports based on customers’ requirements.

· Proactively respond to customer enquiries with the intent of providing customer satisfaction and retention

· Ensure all events of orders such as booking details are updated promptly.

· Maintain up-to-date knowledge with port system and any other related shipping systems.

· Develop and maintain a professional and ethical working relation with colleagues.

· Any other duties as assigned by General Manager -Tanks & Chemical Logistics

Responsibilities:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirements:

• At least a Diploma in any discipline with 3 years of relevant experience.
• Proficient in SAP.
• Able to work in a fast pace environment.
• High level of problem-solving skills; Organized, Quality / Meticulous.
• Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Benefits Summary:

• Up to $3400
• 5 Days work week + Alt Sat
• Woodlands

Responsibilities:

• Overseeing the customer services teams
• Implementing policies and procedures to optimize customer support
• Monitor customer satisfaction level
• Provide the point of escalation for team for any operational issues.
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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**We regret to inform that only shortlisted candidates would be notified. **

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested applicants, please email your updated CV to [email protected]

Position Applied: PSA

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Packing and display of bread, cakes and cookies. Customer Service and Cashiering duties. Cleanliness of workstation is very important.

Work 44hrs per week (excluding break), 6 days a week

Annual and Sick Leave Entitlements

Pleasant personality and able to interact with customers

Monthly incentive upon achieving target

Work Place : near Beauty World Station

Job Description:

• The support specialist will be a techno functional support team member forthe Consumer Banking Services cluster under IT BAU team. He/she isresponsible for ensuring system availability and timely deliverables forapplicationslikeSharePoint,EATools,andOCR.
• Thesupport specialist analyst expert within the IT team,will be the support staff who needs to closely co-ordinate and work with various team likeTech Infra,application services,solutioning,project and business units in the bank.
• Follows up to resolve issues reported by users and performs impact analysis related projects/enhancements that will impact the Consumer Banking Services

Skill Set Required:

• Server maintenance(preferablyWindowsServer)
• Windows PowerShell
• Information security
• IISAdministration
• Networking and network security
• Programming knowledge:.NET,C#
• Web development: HTML,CSS,SQL
• Familiarity with Office Suite

Registration & Admission

· Perform accurate registration for Emergency Department patients

· Manage billing for patients including payment & deposit collection

· Conduct financial counselling for patients / next-of-kin (NOK) who require admission to the hospital

· Assist patients / NOK / general public on general enquiries over the counter or through telephone

· Any other duties assigned from time to time

Bed Management

· Perform bed reservation for patients who require admission which includes bed search and assignment according to department protocol and policy.

· Monitor and manage the bed waiting time for patients in order to meet the department’s Key Performance Indicator (KPI)

· Liaise with clinicians and inpatient nursing for bed related matters

· Generate daily report and information for dissemination to the relevant stakeholders.

· Any other duties assigned from time to time

Requirements:

· GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

· 1 to 2 years of working experience, preferably in healthcare industry

· Candidates with no prior experience are welcome to apply

· Good interpersonal & communication skills

· Proficient in Microsoft Office applications

Working Schedule:

· Must be able to perform 3 rotating shifts (including weekends and Public Holidays)

· 7am – 2.30pm (morning) / 2pm – 9.30pm (afternoon) / 9.15pm – 7am (night)

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

Job Desciption

• Ensure seamless running of the café in the most efficient and effective manner
• Deliver the highest service standards and make customers feel welcomed and satisfied
• Provide good & friendly top-class customer service, cashier duties and cleaning of dining area to ensure cleanliness at all times
• To sell, prepare and serves drinks and food items to customers
• Plating of cakes, packaging food and beverages, replenishing items in display cases behind the counter
• Assist with operations and opening and closing duties when needed
• Able to handle customers’ feedback and complaints professionally

Requirements

• Experience in F&B are advantages
• Able to work weekends & public holidays
• Holds a valid Food Safety & Hygiene Course certificate (Preferred)
• Able to work independently and able to stand for long hours.
• High initiative and positive attitude
• Well-groomed
• Willing to work OT till midnight during weekends

Salary: up to $3000

Duration: 3 months contract to perm

Working Days & Hours: Mon-Fri Office Hours

Location: Novena

Job Description:

Register and schedule appointments for patients

Assist doctors with administrative tasks and/or simple procedures

Manage email, phone and upfront enquiries from patients

Perform cashiering duties

Provide chaperone assistance to patients

Ensure overall décor and cleanliness in the clinic

Job Requirements: Min GCE O Level / Diploma in any course w min 2 yrs of PSA experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

We are looking for a Junior Concierge to join us at our boutiques to be the face of our Maison and to effectively contribute to the success of our brand. If you have a heart for luxury jewellery and passionate in serving people, we welcome you to apply now!

HOW WILL YOU MAKE AN IMPACT?

As an Ambassador of the Maison, you are responsible for upholding the brand image and to provide a consistent excellent client experience through the entire client journey.

You will handle the waiting time management by informing clients about the approximate waiting times, providing stock information, and storytelling about the Maison and the boutique

You will also ensure a smooth client flow and orientation throughout their journey in the boutique by assessing their needs and being prompt and positive in responding to their concerns

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

We believe in shared success, and understanding that with your actions you elevate your team and brand.

To contribute to team success you:

• Have strong team spirit
• Maintain excellent communication in English and Mandarin
• Be digitally savvy and have strong organization skills
• Provides excellent service and client focused
• Exercise flexibility and take the initiative to serve at the highest standard

Job Description & Major Responsibilities

Service Engineers install, service, support, upgrade and maintain SCREEN equipment. Training is provided to support multiple equipment types. They perform a variety of moderate to complex assignments, diagnose equipment problems and make repairs or adjustments. Understand system parameters and interactions to allow process development and extensive electronic-mechanical troubleshooting on the equipment.

• To support the team in meeting customers’ expectations and company’s expectations

• To support machines and be technically inclined

• Direct support on machines at local/oversea customers’ fab and the workforce to ensure customer satisfaction amongst our customers.

• To attend weekly meeting and presentation

• To write technical report

• To handle specific jigs during service jobs

• To assist Senior Engineer to perform higher-level job

• To perform ad-hoc delivery of parts to customer

• To perform service/installation/troubleshooting job in local/oversea

• To perform spare parts inventory control and recording in SAP B1

1) do import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About the role: We are seeking a highly motivated and experienced individual to join our team as a Service Management Manager in our Global Transformation Company. As the Service Management Manager, you will be responsible for overseeing and improving the delivery of services within our organization. This is a critical role that ensures our services are efficient, effective, and aligned with the needs of our patients and healthcare professionals. If you thrive in a fast-paced environment and have a passion for delivering exceptional service, we want to hear from you.

Responsibilities:

• Develop and implement service management strategies to enhance the overall delivery of services.
• Collaborate with cross-functional teams to identify service improvement opportunities and implement solutions.
• Monitor key service metrics and develop action plans to address any performance gaps.
• Ensure compliance with industry regulations and best practices in service management.
• Lead and mentor a team of service management professionals, providing guidance and support to ensure their success.
• Establish and maintain relationships with key stakeholders to understand their needs and incorporate their feedback into service improvements.
• Analyze customer feedback and utilize data-driven insights to enhance the customer experience.

Qualifications & Experience:

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Minimum of 5 years of experience in service management, preferably in a healthcare setting.
• Strong leadership and team management skills, with the ability to motivate and inspire others.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with individuals at all levels of the organization.
• In-depth knowledge of service management principles, methodologies, and best practices.
• Proficient in using service management software and tools.
• Proven experience in analyzing data and generating actionable insights.

Skills:

• Outstanding interpersonal and communication skills.
• Expertise in Clinical Adoption strategy implementation.
• Strong planning, organization, and time management skills.
• Proficiency in Clinical Information Systems
• Demonstrable success in stakeholder interactions, delivering aligned solutions.
• Familiarity with clinical environments and terminology.
• Strong values of integrity, commitment, and self-improvement.
• A methodical, thorough yet flexible approach.
• Process-driven mindset.

Job Description

Customer Service:

• Greeting customers, taking orders, and providing menu recommendations in a friendly & efficient manner.
• Handling customer inquiries, concerns, and feedback with professionalism and efficiency.

Order Processing: Serving food and beverages promptly and accurately, ensuring customer satisfaction.

Cleanliness:

• Maintaining a clean and organized showcase display to appeal to customers
• Adhering to food safety and hygiene standards.

Payment Processing: Handling and process payment transactions accurately.

Product Knowledge: Staying informed about the menu items, including ingredients and preparation methods.

Upselling and Promotion: Recommending additional items or promotions to enhance the customer experience, upselling to increase revenue.

Requirements

• Good command of English (written and spoken) & communication skills.
• Positive attitude and ability to work under pressure and fast-paced environment.
• Good team player and self-motivated.
• With or without experiences are welcome to apply.
• Flexibility in working shifts, including weekends & Public Holidays
• Location(s): Ng Teng Fong, Bedok Mall, Bugis Junction, Tampines Mall, NEX
• Staff Discount & Medical coverage included

Job Description

Customer Service:

• Greeting customers, taking orders, and providing menu recommendations in a friendly & efficient manner.
• Handling customer inquiries, concerns, and feedback with professionalism and efficiency.

Order Processing: Serving food and beverages promptly and accurately, ensuring customer satisfaction.

Cleanliness:

• Maintaining a clean and organized showcase display to appeal to customers
• Adhering to food safety and hygiene standards.

Payment Processing: Handling and process payment transactions accurately.

Product Knowledge: Staying informed about the menu items, including ingredients and preparation methods.

Upselling and Promotion: Recommending additional items or promotions to enhance the customer experience, upselling to increase revenue.

Requirements

• Good command of English (written and spoken) & communication skills.
• Positive attitude and ability to work under pressure and fast-paced environment.
• Good team player and self-motivated.
• With or without experiences are welcome to apply.
• Flexibility in working shifts, including weekends & Public Holidays
• Location(s): Ng Teng Fong, Bedok Mall, Bugis Junction, Tampines Mall, NEX
• Staff Discount & Medical coverage included

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Field Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Responsibilities:

• Delivering fast, friendly and accurate service to all guests
• Welcoming each and every guest with a smile and being genuinely friendly and personable at all times
• Attending to guests’ needs as a primary focus
• Strict adherence to grooming standards
• Demonstrates good work habits such as punctuality, orderliness and tidiness
• Promoting teamwork to achieve set goals/targets
• Maintain operational areas to exceed guests cleanliness, comfort and convenience expectations
• Following all food safety, sanitation and hygiene requirements and practices
• Performing all assigned tasks and procedures efficiently and in a timely manner
• Assisting in the completion of station preparation, stocking and making sure that station area is clean
• Accept additional duties and responsibilities as assigned by Superiors

Requirements/Skills:

• At least 1 year relevant experience.
• Pleasant personality and service oriented
• Hardworking with a positive attitude.
• Ability to work well in a team environment
• Good communication and interpersonal skills
• Ability to thrive in a fast-paced and highly energized working environment

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Customer Service Executive

Working Days: 5 Days [Monday - Friday]
Working Hours: 9am - 6pm
Salary: $2800 - $3000
Location: Chinatown

Sales Coordinator in showroom and support team members to complete orders for clients.

Critical Accountabilities :

• Meets and greets walk in showroom customers (assists customers with selection of product, record sales in ERP systems and filing of bank receipts and delivery notes)
• Build rapport and maintain good relationship with corporate customers, understands their needs and provide professional pre-sales and post-sales services in order to explore further business opportunities
• Handle daily in-coming sales calls enquiries and support sales executive (records new customers who walk in & inform sales supervisor via a weekly spreadsheet)
• Fills out required embroidery forms for client embroidery
• Generate sales invoices, quotes & packing lists & Help prepare customer orders & packing
• General upkeep of display in Showroom
• Check incoming stock/embroidery and stock transfer
• Update regularly embroidery Spreadsheet

Requirements:

• Relevant experience

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Description

Planning & Administration

• Forward planning of service interventions based on service plan schedules / orders from service sales engineers regarding planning of next service intervention with Team Lead

• Allocate service jobs based on clearly defined competence levels

• Plan service interventions based on priority list to improve operational efficiency

• Update MS Calendar on planned schedules and set reminders for all stakeholders to receive the service planned job

• Communicate and coordinate with Customer on Safety Induction Course plan dates to attend before actual job attendance

• Ensure that invoice is issued immediately once the job is completed

Service Rescheduling

• Coordinate with the Customers on open service date and re-deploy technicians to the allocated re-scheduled service date

• Schedule to close services jobs immediately when jobs are completed

Customer Value through proactive communication with customers:-

• Communicate schedules with Customers, Service Sales Engineers or Equipment Sales Engineers & other stakeholders.

• Improve Customers' response through effective coordination

• Understand and resolve Customer concerns to ensure customer satisfaction and improve NPS

Service Operations Administration

• Create Service Order in COPS and prepare commissioning report

• Follow up with service jobs and activities assigned with Team Lead

• To handle service call request from both internal and external Customers

• Follow up and confirm spare parts availability for all assigned jobs with Team Lead

• To ensure and follow up with technicians fully execute and close their service order via MAM2

• Submission and coordination of Risk Assessment, Permit to Work, Method of Statement etc to the Customer before job commencement

• Arrange for technicians to attend to Safety Induction Course at Customer's site

• Arrange for renewal of Jurong Island entry pass for all technicians

• Arrange delivery of spare parts to Customers who are located at Jurong Island

• Issuance of delivery order and Form of Acceptance upon request from Customers

• Handle Customers' COVID-19 declaration on PTW, collection of ART result from technician for declaration and access to site

• Escalation at an appropriate level to resolve customer concerns in order to update the management about daily operations

• To backup the planner who are on vacation

Qualification and Requirement

• Diploma / Degree in any engineering discipline

• Relevant experience from service industry and good computer skills.

• Good Communication - Speaks clearly and persuasively in any situations; Listens and gets clarification; Responds well to questions.

• Customer oriented and focus

Personality

• Organizational and Time management skills.

• Dynamic & flexible.

• Must be self-motivated and able to work under time constraints.

• Able to get things done with minimal supervision.

• Team player with strong communication skills.

• Excellent interpersonal skills.

• Empathetic communicator, able to see things from the other person's point of view.