Total 2 maintenance repair job vacancies in Customer Service category in singapore tanglin road

Your Role

We are looking for an experienced Maintenance & Service Engineer/ Electrical Engineer/ Senior Technician repair, maintenance and troubleshooting on electrical related work. You will perform preventive maintenance on machines and cost reduction. Support new equipment installation and major periodic maintenance activities as required.

What Will You Do

• Repair, maintenance and troubleshooting on electrical related work
• Perform preventive maintenance on machines and cost reduction
• Support new equipment installation and maintenance activities
• Other ad-hoc duties assigned by manager

What Do We Want

• Min Nitec/Diploma & above in electrical and electronic/ engineering / equivalent.
• At least 1-2 years & above of service experience in electrical background.
• Able to read electrical diagram and well verse with electrical repair (Electrical circuit)
• Class 3 driving license.

What Will You Get in Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$4000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management.

Requirement:

• A recognized diploma / degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661